CS3 apps stall on shutdown

Whenever I shutdown my Mac, the Adobe CS3 apps almost always time out. I've taken to quitting them individually prior to shutdown, and even then, I usually end up having to force quit them. They are very stable while they are running...just not when I try to quit them. Anyone else have this problem?
Specs:
MacBook Pro, Intel Core 2 Duo, 2.33 GHz
2 GB memory
OSX 10.4.11
CS3

I have the exact same problem.
24" iMac
2.4 GHz Intel Core 2 Duo
2 GB Mem
OSX 10.4.11

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CS3 InDesign & Illustrator Install Exit Code 7; Other CS3 Apps Install Fine

I feel like I'm beating a dead horse... (no offence to horse lovers out there - it's just an expression)
I'm having trouble performing an silent install of the CS3 suite from a network share on Windows 7. I've read through a number of posts on here, one of which was a 3 page post on this issue where Mac & Win 7 users alike posted failures, successes and how they got there, and another about removing the OS check feature from the application.proxy.xml file (which didn't work for me; unless I did something wrong...?) Unfortunately for me after trying much of what was suggested, I'm still facing a brick wall.
All these machines are Core 2 Duo's clocked at no less than 2.2GHz, have 4GB of RAM, have over 100GB of free disk space and are running fully updated/patched installations of Windows 7 32-bit (x86) with Office 2007 Enterprise.
When I try to install the suite silently it fails with 'Exit Code: 7', which according to the CS3_Deployment.pdf means "Unable to complete the silent workflow." If I take out the "--mode=silent" switch, the GUI launches and installs fine. I took a look at the compressed log file & searched for "Return value 3", "ERROR" and "FATAL" for clues, but its vague and nondescript. I didn't copy/paste the entire log in this post for brevity's sake, but you can check it out here:
Condensed Version: http://pastebin.com/eFKpe9wK
Unabridged Version: http://pastebin.com/MQDeQZmF
Instead, however, I do want to touch on just a few things from the log:
[    9660] Thu Dec 02 07:08:13 2010 INFO
BEGIN Setting requested payload actions
[    9660] Thu Dec 02 07:08:13 2010 DEBUG
Setting action for {AC76BA86-1033-0000-7760-000000000003} Adobe Acrobat 8 Professional (At install, older versions get upgraded) per deployment file.
Setting action for {7BB7F66A-D798-45A3-A383-0727FB1EBF8E} Adobe Flash Video Encoder per deployment file.
Setting action for {abd781e6-d5ca-45aa-a5f7-f64799eb1c04} Adobe Version Cue CS3 Server per deployment file.
Setting action for {00E5C764-9525-44C3-8404-712AD06AE12A} Adobe Dreamweaver CS3 per deployment file.
Setting action for {3BC8460B-085E-47F3-9C62-8FFCBAF11D78} Adobe Flash CS3 per deployment file.
Setting action for {C4519961-AC64-4565-B3AF-9050296B5D5A} Adobe Illustrator CS3 per deployment file.
[    9660] Thu Dec 02 07:08:13 2010 INFO
Selection of payload {C4519961-AC64-4565-B3AF-9050296B5D5A} Adobe Illustrator CS3 is forbidden by the policy.
[    9660] Thu Dec 02 07:08:13 2010 WARN
Error setting action for {C4519961-AC64-4565-B3AF-9050296B5D5A} Adobe Illustrator CS3:
Localization: missing stringID "locPayloadSelectSystemRequirement" for en_US in C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804\resources\main.xml
system check
The minimum system requirements listed below are needed in order to run Adobe Illustrator CS3 and are not met.
- Windows XP Service Pack 2 and greater
- Windows Vista
[    9660] Thu Dec 02 07:08:13 2010 DEBUG
Setting action for {24D77A7C-E10B-4057-9974-FAB8BFDAC853} Adobe InDesign CS3 per deployment file.
[    9660] Thu Dec 02 07:08:13 2010 INFO
Selection of payload {24D77A7C-E10B-4057-9974-FAB8BFDAC853} Adobe InDesign CS3 is forbidden by the policy.
[    9660] Thu Dec 02 07:08:13 2010 WARN
Error setting action for {24D77A7C-E10B-4057-9974-FAB8BFDAC853} Adobe InDesign CS3:
Localization: missing stringID "locPayloadSelectSystemRequirement" for en_US in C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804\resources\main.xml
system check
The minimum system requirements listed below are needed in order to run Adobe InDesign CS3 and are not met.
- Windows XP Service Pack 2 and greater
- Windows Vista
[    9660] Thu Dec 02 07:08:13 2010 DEBUG
Setting action for {30C4B843-28DA-466F-AFCA-CB0ED153C826} Adobe Photoshop CS3 per deployment file.
[    9660] Thu Dec 02 07:08:13 2010 INFO
Selection of payload {30C4B843-28DA-466F-AFCA-CB0ED153C826} Adobe Photoshop CS3 is forbidden by the policy.
[    9660] Thu Dec 02 07:08:13 2010 WARN
Error setting action for {30C4B843-28DA-466F-AFCA-CB0ED153C826} Adobe Photoshop CS3:
Localization: missing stringID "locPayloadSelectSystemRequirement" for en_US in C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804\resources\main.xml
system check
The minimum system requirements listed below are needed in order to run Adobe Photoshop CS3 and are not met.
- Windows XP Service Pack 2 and greater
- Windows Vista
[    9660] Thu Dec 02 07:08:13 2010 DEBUG
Setting action for {7005ECBC-F54B-42FD-81E4-934BC43FA329} Adobe Creative Suite 3 Design Premium per deployment file.
PayloadPolicyNode.SetAction: IY->IY for {7005ECBC-F54B-42FD-81E4-934BC43FA329} Adobe Creative Suite 3 Design Premium
[    9660] Thu Dec 02 07:08:13 2010 INFO
END Setting requested payload actions
[    9660] Thu Dec 02 07:08:13 2010 WARN
Some payload actions specified in the deployment file could not be applied.
...snip - snip...
[    9660] Thu Dec 02 07:08:17 2010 INFO
Checking bootstrapper progress
Ran uninstall for the bootstrapper due to an exception
[    9660] Thu Dec 02 07:08:17 2010 FATAL
Exception: Payload actions could not be set. Search the log for "BEGIN Setting requested payload actions" for details.
Exit code: 7
[    9660] Thu Dec 02 07:08:17 2010 INFO
I've got some initial questions that pertain to what's in the log file:
The areas in bold: Since the same install also fails on Windows XP machines, what does this mean exactly?
The areas in italics: Can anyone expand on what that means?
The underlined areas: What 'Policy' is this referring to: Setup's own internal policy (like the OS check) or something else?
Here's what I've done so far:
Went through the 'Run a silent installation of Adobe Creative Suite 3' document
Went through the 'Troubleshoot installation with install logs | CS3, CS4' document
Used the Adobe Support Advisor to go through the logs, but it always says that no problems are found.
Recreated the install & uninstall XML files, twice, via the "setup.exe --record=1" method for each application & the entire suiteNot that I think this is important, but I was never prompted to enter a serial number when creating the .XML files.
Renamed the XML files for each application (e.g.: Photoshop-install.xml; CS3Suite-install.xml; Flash-remove.xml etc.)
Copied the XML files to a common folder on a network share (e.g.: \\path\to\Adobe\Design Premium CS3\Adobe CS3\XMLs)
Created install batch files for each application, including the suite, that install via the following command"\\path\to\Adobe\Design Premium CS3\Adobe CS3\Setup.exe" --mode=silent --deploymentFile="\\path\to\Adobe\Design Premium CS3\Adobe CS3\XMLs\Photoship-install.xml"
Tried the installs with & without the "--skipProcessCheck=1" switch but there's no change.
No applications are running during the installs.
Verified my application.xml.override file was in \\path\to\Adobe\Design Premium CS3\Adobe CS3\payloads\AdobeDesignSuitePremiumen_US_Volume
Verified I didn't have any strange characters in my application.xml.override fileI deleted and manually retyped all double quotes just to be sure.
I noticed that the "installSourcePath" property in the install.xml files created point to a local location rather than, what I would expect to be, the installation source folder where I copied the contents of the DVD to. On a whim I changed it to point to the copied DVD files but that didn't seem to help either so I changed it back.
FROM: <Property name="installSourcePath">C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804</Property>
TO: <Property name="installSourcePath">\\path\to\Adobe\Design Premium CS3\Adobe CS3</Property>
Aside from Acrobat Reader 9.4.0, Adobe Flash Player 10 (ActiveX & Plugin) and maybe Shockwave 11, these machines never previously had any other Adobe products installed.
For what its worth, uninstalling Acrobat Reader 9.4.0 doesn't seem to help either. I didn't try removing Flash Player or Shockwave [yet].
Using the install XML files I created via "setup.exe --record=1", when I run installs for the individual applications silently [via batch files] one at a time, all applications install fine except for Illustrator and InDesign: Exit Code 7.
This may further help suggest my application.xml.override file is fine.
Even more interesting is that I get the same error on Windows XP and Windows 7 machines alike. (See the image below taken from an XP machine; the same happens on Windows 7 machines so it doesn't appear this problem is OS specific.)
Other than removing Flash Player, Shockwave and ripping out our Anti-Virus solution (Sophos), which is going to be difficult, is there anything I've missed?
Anyone have suggestions on why Illustrator and InDesign don't install?

I spoke with Adobe Support today and was directed to this support article:
CPSID_84332 - http://kb2.adobe.com/cps/843/cpsid_84332.html
Although this article speaks to CS5 installations, even though I thought I made it clear that I was working with CS3, I decided to give it a shot anyway.
The first comment passively suggests troubleshooting [all] "install errors using Creative Suite 5 install logs", which links you to CPSID_84451 - http://kb2.adobe.com/cps/844/cpsid_84451.html. But again, its CS3 I'm having trouble with and I've already linked, what I believe to be, a more appropriate CS3 [and CS4] log troubleshooting document in my first post.
Step 1 requires restarting "your computer in a minimized state before running the installer." - This isn't at all optional nor ideal when we're talking about silent installations, especially when they can take place in the middle of the day - its highly distruptive, or deployments in general. Plus, I'm not interested in developing a package that will perform the steps outlined and then undo everything. Its important to note that this isn't a one-off problem: every machine that needs to have CS3 installed experiences this problem. But for what its worth:
I did as instructed in the troubleshooting documentation but it didn't work.
No other applications fail to install, and all but these lone Adobe CS3 apps install fine; what gives?
Step 2 is to perform a repair installation of the Windows Installer. (FYI: Windows 7 ships with 5.0, my version is 5.0.7600.16385, and for the record there doesn't seem to be a redistributable download available at this time.) I can't use this as part of my silent installation package because it calls you to run `sfc /scannow` which is time consuming and, if something is found, often requires a reboot. Fortunately for me, "Windows Resource Protection did not find any integrity violations."
Step 3 is to preinstall Adobe Air and the AdobeHelp payloads:
AIR isn't part of the CS3 DVD, it has to be downloaded & installed silently (via -silent -eulaAccepted if you don't have the redistributable package); this was done but didn't help.
There isn't an 'AdobeHelp' payload, only 'AdobeHelpViewerAll', which will not allow a manual instalation so I can't do that.
In summary, these tips unfortunately did not solve the problem.

Can I Copy CS3 Apps from One Mac to Another and Make them Work?

First off, I KNOW how this sounds at first blush. I am NOT trying to violate the EULA. I have legitimate serials for Creative Suite 3.
HOWEVER I'm in a position where my new Mac will not allow me to install CS3 from the disks or DMGs made from them. It's a long story, one that has Apple support stumped and me up against writing deadlines for which I need CS3 and CS4 running concurrently.
I'm replacing one Mac (a Powerbook G4 10.4.11) with another (10.6.2). Migration assistant fails. Install disks fail. DMGs from install disks fail. All works on the G4, not on the 10.6.
SO, is there a way I can COPY (or move) the installed and functioning CS3 apps from the G4 to the new 10.6 system via Ethernet (or USB)? I mean, other than the application folders and the prefs, what would I have to copy/move? Is it even possible? I don't need to transfer the serial and activation; I can re-enter my serial and re-activate the software once on the new computer; I just need to get it working via copy/move on the new Mac.
Thanks in advance for any help.

Frak. I was afraid of that. That means I need to keep the old Mac up just for screenshots and testing techniques in my articles for the next year to 18 months. I'd better go buy a second desk to keep all these computers handy.
Thanks, Michael.
--Pariah

JS CS3 app.notifiersEnabled on startup.

I know I can use the Script Events Manger to enable or disable scripts, but so can any user. What I would like to do is have a startup script ensure myScript.jsx is always enabled and assigned to the open file event.
using:
#target photoshop
app.notifiersEnabled = true;
var eventFile = new File(app.path +"/Presets/Scripts/Event Scripts Only/myScript.jsx");
app.notifiers.add("Opn ", eventFile);
and placing it in the C:\Program Files\Common Files\Adobe\Startup Scripts CS3\Adobe Photoshop folder all is well. If I go into Photoshop disable the "Enable Events to Run Scripts/Actions:" option and close and reopen Photoshop the option is enabled by default.
The problem is if I start up In Design (or any other CS3 app) I get the following error:
Why would other application access the C:\Program Files\Common Files\Adobe\Startup Scripts CS3\Adobe Photoshop folder?
Startup Script CS3\Adobe Photoshop to me means only Photoshop will access this folder.
Is there a way to ensure app.notifiersEnabled = true on Photoshop startup?
Cheers, John.

Thanks Michael,
I had a look at the photshop-10.jsx file and noticed that it has some BridgeTalk so I tried
if (BridgeTalk.appName == "photoshop"){
after my post and it seemed to work.
if (BridgeTalk.appName != "photoshop"){
( != )does not seem to work. Looks like this might be the answer.
Much appreciated.

Downloaded photoshop elements 12, installed ok and activated, started it and splash screen displayed and app launched then shutdown

Downloaded photoshop elements 12, installed ok and activated, started it and splash screen displayed and app launched then shutdown immediately.
Repeat and crashes again. Help it won't start!

Solved! Tried everything in the support documents and none of it worked. Massive frustration with Adobe Chat staff who know nothing and just kept telling me to look at the support documents over and over. They also gave me a contact number in Australia that has a recorde d message saying the product is not supported! What is that about?
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AIR and other CS3 apps

I thought I read something when the AIR 1.1 upgrade came out
about being able to work with other installed CS3 apps on the
system. I can't seem to find anything about that now, but I would
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Part of an RIA project I'm working on consists of art check in/out
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http://labs.adobe.com/wiki/index.php/SwitchBoard

Apps stalling on install

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10.5.2 and CS3 conflicts: all CS3 apps wont open

The install of 10.5.2 has rendered every one of my CS3 apps bricked on startup. None of them will load. I see that other people seem to be having similar problems. If there is anyone that is able to resolve this issue it would be greatly appreciated. I have cleared all prefs, rebooted, done an additional combo 10.5.2 install, but still, all of my adobe design premium apps can't start up.

Thanks for the heads up. Linotype Font Explorer, the only font management software that has ever worked for me after ten years of throwing money and Suitcase, causes all of the conflicts. Simply quit this program to run other apps and pray that Linotype comes out with a fix for their ingenious little software. Sorry Linotype, that apple seems to be stepping on your toes. I love you and will miss you.

Reproducible save bug in Adobe CS3 Apps on MacOS 10.4.11

I've found what appears to be a bug in Adobe CS3 apps in their interaction with Navigation Services in 10.4.11. To reproduce:
Create a folder on your Desktop.
Save an AI or PDF file from Illustrator, or a TIFF or JPEG from Photoshop (these are the only file types I've tested so far.)
Copy your folder from the Desktop to a fileserver volume.
Move the original folder from the Desktop to the root of your hard drive.
Copy the folder from the fileserver volume BACK to the Desktop.
Open your file from the folder on the Desktop. Make a change to the file, and choose "Save As"
Note the location that the Save dialog tells you - the folder on your Desktop. Save your updated file with a new name.
Go to the Finder and notice that your new file was saved NOT to the folder on your Desktop as the Save dialog box told you it was, but rather it was saved to the ORIGINAL folder - the one we moved to the root of the hard drive.
Note that this only happens when using the "Apple Dialog" in Open and Save dialogs in Adobe CS3 apps. If you use the "Adobe Dialog", the Save dialog box will tell you that it's saving at the root of the hard drive, rather than in your Desktop folder. This is still the incorrect behavior, of course (the Save dialog's location should be the last location used - in this case, the folder on the Desktop) but at least your Save dialog isn't lying to you.
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Agreed. It probably will not be fixed.
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I used the incremental update from Software Update; if I download and apply the combo updater, would I need to archive and install my current system first?
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Macbook Pro - All app updates and newly installed apps disappear after shutdown, how do i fix this?

All app updates and newly installed apps disappear after shutdown, how do i fix this?

Hello Masterklaus69,
Thanks for the question. After reviewing your post, it sounds like there is a lot of data in the Other catagory. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
OS X: What is "other" space in About This Mac?
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Upgrading CS3 to CS4 suite and keeping some CS3 apps

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Fix for open/save/place unexpected quit in CS3 apps

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At last!

I keep having the unexpected quit while trying to save on any other hard drive than the computer internal one. So external USB drives and network drives are out of the question when working with any CS3 program.
ID problem open/save/place stopped (if I understood this problem right). Now I don't have to replace the opened file when saving it for the first time after opening.
Another (even more annoying) problem still remains. Browsing the folders of any external drive (when saving/exporting) causes any CS3 programs to quit.
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Illustrator shows me this:
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Apps stalling out at 90%

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Using Adobe CS3 app's via ARD?

Hello,
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First: if you have CS3 on your computer and do not have the install disks then you are in violation of the software license.
Second: Minor bugs in Photoshop and Dreamweaver. PS gets slower and slower the longer you work in it.
Last question: probably not as the installer puts files in various places.
The operative answer is the first one. You are on your own conscience.

CS3 apps stall on shutdown

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