CS3/CS4 Upgrade

I installed CS3, I then bought a copy of CS4 upgrade and started to install it.
Part way through, when it asked for CS3 serial number the only product option was CS3 Extended. I then realised that the upgrade copy I had bought was CS4 Extended upgrade.
I then aborted the upgrade.
The splash screen on CS3 about Photoshop now shows it as CS3 Extended even though it is just the normal version.
I bought a normal version of CS4 upgrade but it will not recognise the serial, it wants a valid CS3 Extended serial.
I uninstalled CS3 & CS4 Trial and then re-installed CS3, still the same problem with the solash screen showing it as CS3 Extended.
If I uninstalled CS3 again and deleted all registry entries to Photoshop would this solve my problem?
I have also tried the Adobe cleaner tool but this still left registry entries for Photoshop

If I uninstalled CS3 again and deleted all registry entries to Photoshop would this solve my problem?
Not at all. You need to delete the PCD database and any otehr asociated licensing and product identification files or simply manually deactivate everything, choosing to eradicate any stored serial numbers. Still, it wouldn't do anything for you, if you still had the wrong serials. Therefore do the only sensible thing - call phone support to sort this out. Nobody here can do that for you.
Mylenium

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CS2, CS3 & CS4 upgrade questions

Is it possible to have both CS2 and CS3 installed and functional on the same Windows machine at the same time? Same question with CS3 and CS4 and, if it can be done, are there any known issues that result?
I need to migrate our graphics station to the newer CS3 (and eventually CS4 ... probably around the time CS10 is released), but I can't afford to lose access to projects during the much slower than normal process of getting the newer version fully ready to go (i.e., all plugins and the many custom files they use within my projects accessible by the newer version). Sorry for the 101 question ... I work in corporate video now and our facilities are way behind the curve so I have now become that way too.

As Navarro said: Should be no problem. Be aware, though, that several of the "Edit original" and "Open in Bridge" type functions will always resort to the most modern version and these functions thus will not work fully in older versions. If e.g. you chose to "Browse Presets" in AE CS3 with CS4 already on your system, it would open Bridge CS4 and you would be able to view the presets, but could not apply them with a double-click as you would otherwise. Also expect some confusion when working with MPEG stuff. You may get warnings about missing CoDecs in Encore and Premiere or weird licensing warnings ("not included in trial version" and such...)
Mylenium

Cs3-cs4 upgrade clips out of synch

Working on a cs3 PPro project, going very well! Updated to SC4 to take advantage of its improved 3D modeling capabilities. However I note that now my sc3 project, once set up in cs4 is now out of synch. Edits aren't where I placed them - I assumed you could transfer cs3 to cs 4 no problems.

Normally, CS3 Projects do translate to CS4 Projects well. General wisdom is to complete in the version that was used to start, but I see your point on wanting to move up here.
Maybe give the specifics of this Project and its Assets, as there could be something there.
Also, did you Open the CS3 Project into CS4, or did you Import it. Might want to try the other way, depending on what you did.
Good luck,
Hunt

I may have totally screwed myself but...after installing Yosemite without checking first, my CS4 Design Premium suite wouldn't open. So I deinstalled it, but I only have disks for my old CS3. When I got the CS4 upgrade I downloaded it. What can I do??

I may have totally screwed myself but...after installing Yosemite without checking for potential problems with Adobe software, my CS4 Design Premium suite wouldn't open. So after consulting some forums, I deinstalled it, but I only have disks for my old CS3. When I got the CS4 upgrade I downloaded it, back in 2011... What can I do?? Everything was fine before I upgraded that *#$%* Yosemite.

You can find the CS4 download here: https://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html
Benjamin

CS3 TO CS4 UPGRADE ISSUES

I HAVE HARD DRIVES WITH A BUNCH OF FOLDERS THEY ARE LABELED ACCORDING TO BEING FILM SCANNED OR DIGITALLY SHOT THEY WORKED SWELL IN BRIDE CS3 BUT NOW IN CS 4 IT SEEMS TO HAVE ARBITRARILY THROWN AWAY SOME LABELS IS THERE A WAY TO UPDATE LABEL INFO IN BRIDGE 4

First there is no need for shouting so please don't use the caps lock next time :-)
You might try the purge cache for folder option using the menu Tools - cache - purge cache for folder.
An other thought that comes up is that Bridge needs a certain time to read the files and cache it again, did you take enough time for this?
There is to my knowledge no problem with reading labels, ratings and settings previous set in CS3 when upgrading to CS4 and it should work as expected.

Uninstall CS3 if upgrade to CS4?

Okay, stupid question coming your way . . . .
I have Dreamweaver CS3 full version. I bought and installed
Dreamweaver CS4 upgrade. Both are listed in my applications. Can I
safely uninstall CS3 now to clear room?

If you can verify that all of your site definitions and all
of the
extensions migrated properly then yes.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"ncwebpros" <[email protected]> wrote in
message
news:gh77hk$fg0$[email protected]..
> Okay, stupid question coming your way . . . .
>
> I have Dreamweaver CS3 full version. I bought and
installed Dreamweaver
> CS4
> upgrade. Both are listed in my applications. Can I
safely uninstall CS3
> now to
> clear room?
>

CS4 Upgrade - still use CS3?

I currently have CS3 and I'm thinking about getting the CS4 Upgrade. I know if I buy the regular CS4 software I'll be able to use CS3 AND CS4, but I'm wondering if this is also true if I get the CS4 Upgrade. I've never upgraded before, so I'm not really sure how that works. There are parts of CS3 that I prefer over CS4 (and vice versa), so if purchasing the Upgrade means I can't use both on the same computer, then I'd rather not get CS4 at all.
Thanks in advance for any help!

Yes you can still use both versions after the upgrade.
The upgrade does not touch the earlier version, it is a full installation in a separate folder under Program Files.
You can't have both versions running simultaneously but that's hardly a drawback.
(Most of the features removed from CS4 can be added back in.)

Our computers were upgraded from Windows XP to Windows 7. When we try to access CS5 we get an error. We originally had CS3 and upgraded to CS5 now the error message wants us to choose a qualifying product which seems to be CS4 however we went from CS3 to

Our computers were upgraded from Windows XP to Windows 7. When we try to access CS5 we get an error. We originally had CS3 and upgraded to CS5 now the error message wants us to choose a qualifying product which seems to be CS4 however we went from CS3 to CS5. Can anyone assist

Contact serial number support by web chat.
Mylenium

Install CS4 upgrade without CS3 installed?

Hello,
I'm moving all my production software from XP pro SP3 to a new Vista Untimate SP1 machine. Nothing is installed on the Vista yet, I just received my CS4 production prem upgrade suite, can I just install CS4 on the Vista machine without installing CS3 first since this is an upgrade version?
thanks.
Don

I have installed the cs4 upgrade but it requested for my cs3 serial #. Now I don't know if the cs3 is still useful or I can' t install it on another coputer again . Or will I still need it in the future parhaps my coputer crached and I want to reinstall all the soft ware. Will I need cs3 again before I can install cs4 upgrade.
Thanks, Emma

CS3 to CS4 upgrade procedure

Adobe instructs to install CS4 upgrade on top of CS3 in order to get varification. I understand that it is possible to fully uninstall CS3 prior to CS4 without problems if you have the old SN. Is there any advantage or disadvandage of upgrading this way?
--Ken

I would keep CS3 installed on your PC if I were you - just in case. Since I installed CS4, I've gone back to using CS3, due to CS4's sluggish performance that I and many other people are experiencing.
I'll go back to CS4 when the bug fix comes out...

CS4 upgrade and Cloud licence

Our company currently has 2 licences for CS4 and we are going to upgrade them both to CS6 (physical copies). Can we still use one of the serial numbers as validation to get the discount on an extra Creative Cloud licence?

Yes this will be fine as you can qualify for the special pricing with any CS3, CS4, CS5.x & CS6 point or suite perpetual product or if you are a desktop subscription customer.

Can I install Adobe CS3, and upgrade all the way through to CS5.5 on Lion?

Hi,
I have registered Adobe Suite products since CS3 (DVDs) and been incrementally upgrading to CS5.5 on my Macbook Pro late 2008.
I recently bought a Mac Mini Server and I was wondering if I will be able to install my Adobe CS3 (imaged disks or external super drive) then run all my upgrades (see below) all the way through CS5.5 without any issues.
1) Master Collection CS3 DVDs
2) Design Premium CS4 DVDs
3) Design Premium CS5 Download
4) Design Premium CS5.5 Download
I have read somewhere that I could perhaps skip the 2 older CSx, and instead, just install my CS5 from download and enter the earlier serial numbers (CS3 + CS4) requested. But until I receive the Mac Mini with Lion, I cannot try this and confirm if this actually works.
Has anyone performed a similar installation on their Lion OS?
Thank you.

http://www.adobe.com/products/creativesuite/faq.html#lion-os
Bob

I have Creative Suite 3 Master Collection. Am trying to install Photoshop CS4 upgrade. It will not accept any of the serial numbers from my Creative Suite 3 Master Collection. The upgrade is for Photoshop CS 4 only

Need help installing Photoshop CS4 upgrade. I have Adobe Creative Suite 3 Master Collection installed on my computer. When trying to install Photoshop CS 4 upgrade. I am ask for serial number of Photoshop CW, CS2, & CS3 I put in the serial number from my Creative Suite 3 Master Collection. None of which are accepted. What do I need to do to accomplish upgrade?

When you purchase a Creative Suite collection, you can't run an upgrade on an individual product within the Suite. You have to upgrade the entire collection.
You could purchase a copy of Photoshop CS6, or a subscription to Photoshop which can be as little as $9.99 with the Photography plan to the Creative Suite.
Adobe no longer sells upgrades to CS3 or CS4.

I am steaming - Thru CS3 - CS4 and now CS5 Fireworks is crap

All through CS3, CS4 and now CS5 Fireworks on 3 different machines Windows XP, Windows Vista and now Windows 7... simply is a crappily written app. And I have been using Fireworks since Macromedia and these problems have only appeared from Adobe.
Is it to drive folks to Photoshop? After working on it for about 30 min you get 'low on memory' 'internal error'... it is unconscionable that an application that is so expensive can be written so appallingly. And when you run through the forums you just get tons of complaints about the shoddy code at Adobe.
All of the computers are stacked with 4GB, this one has 16GB on a blazingly fast Phenom Black but that's not the killer... no other app crashes. Not the little $5 dollar apps, not anything. It is so frustrating. Can't someone buy this place and straighten it out!!! Macromedia was known for ridiculously great code and features.
Had anyone solved this problem... I here if you login in as Donald Duck it might go away. What kind of nonsense is that?
Help!
Noel

xgarth
don't get so steamy. I am on your side and I actually met Adobe marketing VP in Australia and told him that his CS ****, mmm I mean suite is worthless on a Mac at least. He couldn't care less. They don't fix things they market "upgrades" so idiots like you and me will keep on spending. I for instance use Adobe and Macromedia products since mid 90s' and I must say that nothing has changed for me since FW3 or 4 and Photosop 5.5. Illustrator should always stayed simple but they managed to make it so fat it barely moves. Flash also became something it wasn't intended for and it's days are numbered by HTML5. Adobe Acrobat? you must be kidding. I still don't know what the F this is all about. and so on and so on....
You will grow out of it eventually like I did. It doesn't worth it. Believe me. Just "upgrade" if you must have some feature. I think DW and Flash are the only products that need to be upgraded because of the industry it's linked to (web). the rest are just tools that still do what they did 10 years ago. they are only "integrated" now.
There are other tools you can use, not many but there are or simply don't upgrade!!! this is the best way for you and I to tell Adobe what we think.
Mic

CS3 CS4 CS5 backwards compatible or just backwards?

Have just spent over a month talking with Adobe "Customer Service" - an offshore call centre whose entire capability seems to be to read from a script which says "Sir I understand your problem" - really? - "But all I can suggest is that you purchase CS5" - I had already! - "Or visit our online community".
Over a month - I may include the thread here - including a dozen telephone calls where I was occasionally hung up on and where I NEVER ONCE spoke with a technician who actually understood my problem.
I have client video projects stretching all the way back to Premiere CS2.
When I upgraded from CS3 to CS4 (on PC) I was told to "start all my video projects from scratch" - that was the helpful answer from the Adobe "Customer Service" team! It appears as though the way CS4 handles native media formats is entirely non-compatible with CS3 or earlier.
Two months ago I purchased a Mac and CS5 suite. Again, my CS3 projects are not compatible it seems. One month ago my PC died.
I began a dialog with Adobe "Customer Service" looking for help.
I own Production Suite or Master Suite in CS2, CS3, CS4 and CS5 - so I'm not a software pirate - and have a reasonable expectation that I should attract a certain level of support: specifically, I would like to exchange my CS3 PC software for CS3 Mac - seems like the best way to run those older projects - BUT I would gladly take any advice you can provide!!
After over a month talking with a range of "Customer Service" people ranging from well-meaning but un-trained to straight-ahead rude people, I've been told to go buy the software somewhere else!
Adobe CS3 for Mac ships new from $800 to $1500 from eBay.
Boot Camp is an option since I own CS3 for PC but then I need to buy Windows and a Parallel software solution - also around $1200.
I no longer feel like such an evangelist for IP - when this is the service you get as a Genuine Adobe Customer.
I love using Adobe products but am disgusted at the total lack of service.
Can anybody help?

Going from Windows to MAC with AVI, WMV, and converted VOB's (if done) may cause some funny things to happen.
I think I would check up what CODEC's those AVI and converted VOB's are using, and check if your MAC supports them, and also check if your MAC supports WMV.
"basically every kind of media you can import to PP" is probably different on Windows than it is on MAC.
Dag

CS3/CS4 Upgrade

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