CS3, CS6 and Bonjour

I have recently re-installed Photoshop CS3 in my new Windows 7 (64-bit) computer and fell foul of the Bonjour Service problem that trashed my Internet connection by installing an "unknown network". I have remedied this by disablng the Bonjour Service in Windows Services Manager.
As I plan to upgrade to PS CS6 on this computer:
1. Does CS6 use Bonjour?
2. If it does, and I have to disable it for the reasons above, will I be able to register and activate CS6 online, and will I be able to get updates?
Regards
John

I don't know if the entire Creative Suite uses it, but I can tell you with certainty that everything in Photoshop works without it.
I've disabled it since forever, and have never regretted that decision.
-Noel

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Does cs6 and cs3 install asio drivers?

Hi
does audition cs6 and cs3 install asio drivers?
does they work only for audition , or they change the Operation system
i mean can i have benefit about asio using other programs?
because using other players like foobar the audio quality looks different
thanks

Hmm... just answered this on AudioMasters.
Sound devices have their own ASIO drivers - Audition has nothing to do with this.
...and as a result of a follow-up query, I have now indicated that Audition is inherently ASIO, and obviously has ASIO components visible in the install files, but that these have nothing to do with individual device ASIO drivers, which have to come directly from their manufacturers.

Need details on how to move existing website to Dreamweaver CS6 and to Business Catalyst web hosting

Hi All,
     I need assistance with transferring an existing website - imagessays.com - (designed with Dreamweaver CS4) to my Creative Cloud CS6 account - and to web hosting by CS6 Business Catalyst.
   … step-by-step instructions would be most useful. I've got the Dreamweaver CS6 onDemand book, etc., ... I guess I’m just not enough of a geek to work my way through the steps and to get my site back moving ahead online.
    Beyond that, need advice as to how to repair a couple of non-funcitonal links on the site (check out imagessays.com to see a couple of pics that don't work). I'm looking forward to uploading more content and to do major upgrade to the site, but am unable to do so ... need technical support re how to do these simple (should be) things.
    Since setting up the website over 5 years ago, I have migrated from Dreamweaver CS3 to CS4 .... and now to CS6 ... and from a Dell XPS 450 running Windows XP to a Mac Pro desktop running Mac OS X.
These changes of version / machine / OS have separated me from the ability to do the one simple thing that I need to do with this straightforward website, that is: upload new pitchers and writins .
I look forward to assistance and support for this.
Thanks,
Jim

Hi Jim,
These videos might help:
Dreamweaver
http://tv.adobe.com/watch/introducing-business-catalyst/getting-started-with-business-cata lyst-and-dreamweaver-cs6-what-is-business-catalyst
http://tv.adobe.com/watch/introducing-business-catalyst/getting-started-with-business-cata lyst-and-dreamweaver-cs6-creating-and-publishing-sites
I'd open a local copy of the site in Dreamweaver CS6 and use the steps described in the video
Also, we have Dreamweaver and Business Catalyst (host) specific forums too. They should be able to help with specifics if you get stuck.
http://forums.adobe.com/community/dreamweaver
http://forums.adobe.com/community/business_catalyst
Hope that helps,
-Dave

Uninstalling Illustrator CS6 and Prelude CS6 Mac Betas

I was on beta team of CS6 and before release this past week was experiencing an issue with Adobe Application Manager. A very unhelpful and uninformed Adobe Tech rep demanded that I uninstall all beta apps manually. I knew this was wrong but followed his advice. Now installing from the Creative Cloud and am getting error messages in Illustrator CS6 and Prelude CS6 installations that there are conflicting files. I cannot locate these conflicting files using Spotlight. All other apps installed without a problem. Since I removed all of these beta files, including uninstallers, manually (following the bad advice of about the worst tech rep I have ever experienced), I have no uninstallers to find these files. I recall that after the cs5 beta cycle, there were several clean-up scripts available to remove any residue of beta software. Does such a script exist or is there a different way to find and remove those conflicting files?
This is the Illustrator error message:
WARNING: DW022: AdobeCode {8467887D-92F1-435C-B387-A7551B88EC70} Standard Adobe NPS Panel 1.0.0.0 with version (2012-02-03 01:19:37.662531) already installed with incompatible version (2011-12-22 01:44:44.778904)
WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {85719D3F-23BA-4C33-A45D-522844CA358D} AdobeHelp 4.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {AF278D86-23AE-401B-AC18-9827C1992BCB} Photoshop Camera Raw 7 7.0.0.0 is already installed and the session payload {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
WARNING: DW020: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 conflicts with: {E0681DCC-ED44-473C-B07A-BE71776F35A6} Adobe Illustrator CS6 Core 16.0.0.0
Please uninstall these products, restart your computer and then run this installer again.
WARNING: DW020: NOTE: Cannot set action to the payload {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 as conflicting payload is installed.
WARNING: DW020: {6040E054-500A-427A-9DA2-349F0FEB19D1} Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack 16.0.0.0 conflicts with: {F0DF9752-36EB-4586-98CA-251E2AB7D127} Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack 16.0.0.0
Please uninstall these products, restart your computer and then run this installer again.
WARNING: DW020: NOTE: Cannot set action to the payload {6040E054-500A-427A-9DA2-349F0FEB19D1} Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack 16.0.0.0 as conflicting payload is installed.
WARNING: DW020: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 conflicts with: {E0681DCC-ED44-473C-B07A-BE71776F35A6} Adobe Illustrator CS6 Core 16.0.0.0
Please uninstall these products, restart your computer and then run this installer again.

I apologize for the experience you had with our support representative. They were partly correct though with asking you to remove the beta version prior to installing the released version but you would have wanted to use the uninstallers. At the moment I would recommend running the cleaner tool. You can find more details on this at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

Disappointed in CS6 and Adobe in general

I am more and more disappointed in CS6 and Adobe in general. I no longer have any respect for Adobe or their products.
I can't read the new title editing function in Premiere CS6 (it was fine in CS5). Somebody here said you can make it bigger: No you can't. You can make the box bigger like a picture frame around the edit, but the text is still unchanged and unreadable. Soundbooth was usable as a wave editor, Audition is not. Installed on an AMD machine, Premiere Pro CS6 imports Nikon video as audio and after more than a month of playing with it Adobe's India supper support still doesn't have a clue.
Dreamweaver CS5 Ste files won't fully import into CS3 or CS5 (it can't read the FTP user/pass), my install of Encore CS6 is missing all the menu templates and buttons so I go back to CS5, and I was totally disappointed that CS6 won't edit in 3D. The After Effects work around for 3D is a joke.
The Master Collection download install file is just a little too large to fit a backup on any DVD. How inconvenient! The first one kept asking for "Disk 2 - English/Japan". It would be nice if they got it right before releasing it to the public.
Finally frustrated with the idiocy of Adobe, I bought Grass Valley Edius 6.5. When I called GV for a minor issue I got an office in the USA on the second ring and a quick, correct answer. Everybody there speaks clear English. The Edius product simply works (it's been a broadcast news editoring standard for years) and I can also edit 3D. I can actually see titles when I'm editing them. It imports any file I want correctly, including the Nikon files that Premiere CS6 can't. It has all the functions that Premiere does, including good stabilization, and a few that Premiere does not.
And Grass Valley Edius is a product from Japan!
Wake up Adobe, your ship is sinking fast into the Indian Sea and I'm sailing in the other direction.

I had another adventure today. Learning from this forum that the menus and buttons missing from Encore CS6 were in a "missing items" update, I downloaded and installed the update only to find there were still no backgrounds, no buttons and only a few "menus". So I contacted Adobe Chat Support. I was put in contact with Rahul.
I filled in form indicating that the missing files update did not contain very many missing files.
Rahul asked what the error message was.
I said there was no error, that Encore CS6 after installing the update still contained no backgrounds or buttons.
Rahul asked for the serial number. I provided it.
Then Rahul asked what the error message was.
Rahul is not paying attention.
3 cents per hour would be overpayed for Rahul.
Rahul is not unlike all the others I've encounter with Adobe's outsourced support. They don't pay attention. They simply don't understand plain English. They are robots.
Adobe is not saving anything by hiring people who act like robots and accomplish nothing. They are only alienating customers. (Double meaning on the word "alienating")
Two other "Rahuls" wasted hours doing the same things over and over by remote into my computer trying to figure out the AVI files that came up as audio only, and they solved nothing.

How do I uninstall adobe cs6 and re install it

I had to wipe my mac's hard drive. When I went to put CS6 back onto my computer I dragged it from my external hard drive. Now every time I try to open one of the programs I am being told to uninstall it and reinstall it via error 16
When I went to try and find the uninstaller it doesn't show up on my utilities. Is there a way I can reinstall it onto my computer. I do not have the original external hard drive with me as i am out of the country and I do not have the download. Is there a way I can get the download again since I only have the software on one computer?

Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud - use it to uninstall CS6
http://www.adobe.com/support/contact/cscleanertool.html
You can download CS6 applications/suites thru the following page:
Download CS6 products

I own CS6, and it started telling me today that I need to sign in to Adobe to use my 'trial verson' of PS now?

I own CS6 and when I opened it today, it told me I had to sign in and I was using a trial version now? Whenever I open a CS6 app now, it automatically opens the Adobe application Manager that makes me sign in to my 'trial' version now. I paid $2k for CS6 and now I am being forced to use CC? Help!

Uninstall, run the cleaner tool, reinstall and don't run the update that introduces the app manager.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

I just purchased CS6 and I can't open from Downloads to install

I see two downloaded Illustrator files on my MAC after just purchasing CS6: an exe file and a 7x file, whatever that is. Neither opens. How do i get the install going?

you've download windows files. delete them.
then download the appropriate mac files.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Photoshop CS6 and CC not showing on program list, so can't be uninstalled

I recently installed Photoshop CC so I don't need my earlier CS6. When, however I tried to uninstall, I couldn't find it in Control Panel's list. I checked Revo Uninstaller and Your Uninstaller, it didn't show there either. Incidentally, the CC version wasn't in any of the three places either. I couldn't find any uninstall.exe in the program folders either. Both programs work fine, so they must be installed (and registered) correctly. How to fix it? Thanks.

Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
-Noel

I have a PC running Windows XP (yes an antique) with CS3 Photoshop and InDesign and lightroom 2 (yes all antiques). I have acquired a PC running Windows 7 with no programs. I also have a MacBook pro with full CS5 suite. The programs were already loaded w

I have a PC running Windows XP (yes an antique) with CS3 Photoshop and InDesign and lightroom 2 (yes all antiques). I have acquired a PC running Windows 7 with no programs. I also have a MacBook pro with full CS5 suite. The programs were already loaded with I got it as a gift. Question 1. If I find serial numbers used to download programs to the old PC, can those CS3 programs be put on the newer PC. Question 2. I really want to put CS5 suite on PC machines. Is that possible? Especially since my MacBook is showing some hard drive problems.

You should be able to get the CS3 programs installed and running on the new pc since CS3 is spec-ed for Windows 7 Service Pack 1. Downloading the programs does not require a serial number. You can find them here: Download CS3 products but you will need the serial number to activate the programs. You might be able to find that thru your Adobe account online.
You will not be able to install the CS5 Mac version on a PC and you won't be able to trade it to a PC version either due to it being an older version. Trades are allowed only for the latest version (CS6)

Hi, I'm using Illustrator CS6 and at startup preferences file is corrupt... Why?

Please help me.

palmamor,
You may try the (relevant parts of the) list.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

How to make an AIDrawArtAGMPort on Windows with CS3, CS4 and CS5

Hi
I want to use the function DrawArt of AIDrawArtSuite.
To use this function, I must have an AIDrawArtGWorld or an AIDrawArtAGMPort or an AIDrawArtAGMPoirtV6 object.
With CS6 SDK, this suite provides a mean to instantiate an AIAGMPort.
With CS3, CS4 and CS5 this function doesn't exist.
On MacOS X, I can build AIDrawArtGWorld.
On Windows, I don't know how to do it.
On Windows how can I make an AIDrawArtAGMPort object ?

Hi,
It is not recommended way to install SAP System without following Standard Installation Method. Please read concerned Official SAP Installation Guide and follow the standard procedure without inviting more complexities and headache.
Regards,
Bhavik G. Shroff

Moving CS6 and Lightroom 4 to new computer

Is there a way to install upgrade versions of Photoshop CS6 and Lightroom 4 onto a newly purchased computer without having to reinstall all previous versions. I have been upgrading Photoshop since CS3 and Lightroom since Lightroom 2. What a pain if I have to reinstall all of that.

PGC001 wrote:
Is there a way to install upgrade versions of Photoshop CS6 and Lightroom 4 onto a newly purchased computer without having to reinstall all previous versions.
That's how I do it every time. The upgrades include the full code so they'll install the full software.
Launch the PS CS6 and LR4 upgrade installers, enter your upgrade serial number.
When the installer cannot find a qualifying earlier version on your hard drive it will ask for the serial number from an earlier version.
Enter your earlier version serial even if it's an upgrade serial number - for PS CS6 that'll be CS3 or CS4 or CS5. For LR it'll be any earlier version serial number.
The installation will then complete.

Importing from a DVD into Premiere CS6 and MPG files.

HI I'm new to this forum and to CS6. I'm well versed in CS3 Premiere and other earlier versions.
I have a problem importing the VOB files from a DVD into Premiere CS6. I copied the VIDEO_TS folder from the DVD onto my hard drive and successfully imported the 3 VOB files that made up the 1 hour video. Upon placing them into a sequence (720 x 576 25fps DV PAL to match the DVD) I found that when I played over a join between the VOB files, the picture and sound briefly broke up. Is this normal? There is no encryption on the DVD.
I then used MPEG Streamclip to convert the DVD to a MPG2 with MP2 audio file (thereby avoiding a decode and the subsequent recode when I encode the edited version, I.E. DVD is MPEG2 so I want to extract the video with the minimum of processing.) I tried to import this into Premiere but after it thought about it for a while, the resulting icon in the Project Window indicated that the file was not usable. Indeed it was not. I deleted it...... and then imported it again. It worked! This is not just a one-off occurrence. Any thoughts?
Premiere is fully updated along with all the other programs in CS6. Using Windows 7 64 bit.
bye Andrew

I have same issue too.
Who can help me
Used "Media Encoder" encore three . VOB(form DVD) files to WMV.
And used Premiere to import the file between the VOB files,
the sound briefly broke up.
If change to import .VOB form dvd,the sound briefly broke up too.
thanks!

I had CS6 and after some dumb actions on my part it became unlicensed creative cloud. How do I fix it?

Basically, in an ill-advised attempt to save space on my SSD, I moved all the program data from that drive to a secondary HDD. I couldn't get it the pc to recognize the new Program Data folder, so I moved it back. Somewhere along the way, my license file apparently got mangled and now it thinks I have a trial version of Creative Cloud (which has now expired).
The email address that had my serial number is defunct and deleted. Am I completely out of luck?

Run the cleaner tool and reinstall plus read all the stuff.
Sign in, activation, or connection errors | CS5.5 and later
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
For everything else contact support by web chat. We can't know any of your payment and registration details and you wouldn't share it in a public place liek this forum.
Mylenium

CS3, CS6 and Bonjour

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