CS3 Design Premium will not reinstall after uninstall in VISTA

I booted up my system and had a system update message which I allowed to load (Vista Service pack 1). When I launched CS3, it said it had problems and to uninstall and reinstall it. The cd removed the software, but only loaded Adobe Acrobat 8 Professional and Shared components, all the others had the message "Component Install failed". I loaded the Adobe Support Advisor and it came to the following conclusion: Issue no: id18309
Error UninstallColorProfilesRollback occurs preventing the installer from updating existing color profiles when installing the Adobe Creative Suite 3 product. I tried all the suggested fixes listed in the knowledge base, nothing works. I submitted a trouble support only to be told that it would cost me money for Adobe support. Any suggestions?

I believe I answered this in the InDesign forum.

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Creative Suite 6 Design and Web Premium will not Reinstall: Says Serial Number is not "Valid"

Chat support has been no help. I uninstalled Creative Suite 6 because I was having issues with some of the software and hoped that a reinstall would solve the problem. Now the software will not reinstall. It takes me to the validation screen where it asks for the serial number and says "We are unable to validate this serial number for CS6 Design and Web Premium. Please contact customer service," when i type the serial number in. I have now gone through THREE chat sessions with "customer support" in which they have sent me a link to download the same program, and it would not reload because of the serial number, and then have walked me TWICE through a multitude of tasks that have not solved the problem. They keep asking me the same questions again and again, ignore my own questions to them, and cannot give me any information that actually helps. The phone system will not support Creative Suite. I NEED this software to reload as I've already missed one publishing deadline and will miss another if I cannot use this software, which, at the moment, seems to be a $350 coaster.
This is the same disc I used to install the software originally. I installed it on my old laptop and used it there without incident until my new laptop came (a period of about two months). I then Uninstalled the software from the old lap top and installed it on the new one, again, without incident. When I found that the icons for switching between tools in Photoshop and Illustrator were so small I could not see them, and they seemingly could not be adjusted within the program, I uninstalled the software, and at this point is when the software would not reinstall on the same computer it was on in the first place. My software is official, on a physical disc, and registered to my account with Adobe. What do I do? I just opened this press five months ago, and I cannot justify a Creative Cloud membership with the amount of work I'm actually putting out at the moment, and especially not with the terrible customer service I have been receiving so far.
Please help.

If you never deactivated, and neither did they, then that is likely to be a reason for not being able to activate again. Contact them thru chat and ask them to reset your activations.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Acrobat Pro with design premium will not start

Yesterday I downloaded CS4 Design Premium. All of the programs work except for Acrobat Pro. It displays the following: An internal server error occurred.
I have tried all of the usual things like restarting. Removing preferences, no luck. Uninstalling and restarting then reinstalling, no luck.
What am I missing? I am using a MacBook Pro 2.33ghz intel core duo, 2g ram, with OSX 10.5.8.
Thanks in advance
William

Well I solved my own problem.
Delete this file.
You can find it on this path.
After I removed the file everything worked fine.
I am not sure where this file came from but I know removing it fixed the problem.

CS3 Design Premium won't reinstall on Win 7

I have CD3 Design Premium running on a relitively young HP with Win 7 Pro.
This AM, I tried opening DreamWeaver but a window opened up saying there was some "critical failure" in some component and that I would have to un-install and then re-install all components. Several attempts to re-install have failed, even with Virus protection turned off. The programs were running fine for two years on this platform, so I'm at a loss. Need help.

uninstall, run the cleaner (http://www.adobe.com/support/contact/cscleanertool.html), restart your computer and then reinstall as administrator (right click setup, click "run as administrator").

ITunes 9 will not reinstall or uninstall on Windows 7 64-bit

I'm at my wit's end. After upgrading from Windows XP Professional to Windows 7 Home Premium 64-bit, I found myself unable to run iTunes. I expected that, but I did not expect this: I cannot uninstall iTunes (or Bonjour or any of the other recommended programs to uninstall), repair iTunes, or install it with the 64-bit iTunes installer download.
When I try to uninstall, I get a message telling me that I have the 32-bit installer and need the 64-bit version.
When I try to run the iTunes 64-bit installer, it starts to install, but then pops up the following message: "This installer is intended for 32-bit versions of Windows. Please obtain the 64-bit installer from http:/www.apple.com/support/downloads/bonjour for windows.html."
Edited to add:
For the record, I followed the suggestions on both of these support pages:
http://support.apple.com/kb/ht1923
http://support.apple.com/kb/TS1406
Message was edited by: ibntumart

Apologies about the delay. I've been brooding.
Although we don't know where the specific relevant keys are on modern versions of iTunes, there's a shotgun approach we can take to dealing with them, which has a reasonable chance of success in this case. The complicating factor in your case is that you've got a 64-bit Windows. So there's an extra hoop to jump through.
The basic approach is the procedure from the following weblog entry:
[Solving setup errors by using the SubInACL tool to repair file and registry permissions|http://blogs.msdn.com/astebner/archive/2006/09/04/solving-setup-err ors-by-using-the-subinacl-tool-to-repair-file-and-registry-permissions.aspx]
The complicating factor is that we have to make an additional edit to the reset.cmd file.
When you're in Notepad, replacing the two YOURUSERNAME values with the name of your Windows 7 user account, in the first line of the batch file, replace the:
%programfiles%
... with:
%ProgramFiles(x86)%
(On a 64-bit Windows system, subinacl is installed in a different location than on 32-bit systems. So unless we make that change, the reset.cmd isn't going to be able to find subinacl and the reset.cmd won't work.)
While you're in Notepad editing the file, make sure each of the nine lines of the file start of a new line. (Sometimes they get smooshed up together on a single line, and then again the reset.cmd won't work.)
I'd strongly suggest setting up a System Restore point immediately prior to running the reset.cmd. There's instructions on that in the following document:
http://www.bleepingcomputer.com/tutorials/tutorial143.html#manual

Premiere Pro CS6 will not install after uninstalling it?

I was having a problem with Red Giant's Mojo plugin. Their preset would not show up in Premiere Pro CS6. The Red Giant tech told me to reinstall PPro. So I did the uninstall thing and now when I click to install PPro, nothing happens. I did things like restarts and repaired permissions, but nothing helps.Any ideas?
Mac Pro 1,1 - Lion 10.7.5

This is how I solved the problem:
Been on the chat with Red Giant. They could not fix the problem. They told me to re-install Premiere Pro. That didn't help. The presets still did not show up. The Mojo preset file would not import. So what I did was, since the Mojo presets do show up in After Effects, I applied each preset to a clip. Took a screenshot of each one of the slider of where they were set in the effects control panel. Then went back to Premiere Pro, manually set the sliders for each preset that I made screenshots of. After each one I set, I did a save preset. Made a new bin and put all nine preset in the bin. It was a little time consuming but it got the job done.
Hope this helps.

Itunes will not open after uninstall and re-download, I only get a message itunes match accessing itunes store which goes on for a long time

I could not open I-tunes. I had used it a week before but it was spotty and then eventually it would not open at all. I uninstalled it then downloaded it. I restarted the computer. When I tried to open itunes, I got a message "ITunes match. Accessing iTunes store" and it does not go beyond that. I've tried this process twice. I had my Norton support service do a tuneup and they downloaded iTunes but it will still not work. help!

Hello SharlaCerr,
The article linked below provides some helpful troubleshooting steps that can help get iTunes running on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

Flash player will not install after uninstalling

Hi,
I am trying (unsuccessfully) to install the flash player. To view a website it was necessary to have this, i did have it installed but figured that if the website did not acknowledge it there might have been something wrong with it so i uninstalled it. Now when I try to install it - nothing happens - it goes to the screen which warns about the security settings affecting its download but no warning message comes up, about installing the active x or anything, it just stays on that page. Im using windows vista and internet exlorer. If anybody could help with this i would really appreciate it.
Thanks

Download the offline ActiveX installer http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe; save it to disk, then close all browser windows and run the downloaded installer.

Help: CS3 Design Premium suddenly stopped working, won't reinstall

I have a licensed copy of Adobe CS3 Design Premium for Windows (on a machine w/Vista), and everything was working fine until this past weekend, when I was suddenly unable to access any of the programs (with the exception of Acrobat). Every time I tried to open one of the CS3 applications, I'd get an error message saying that there was a problem with the program, and I would have to uninstall and reinstall. So, I uninstalled the entire suite, but every time I try to reinstall, at the end of the process I get an uninformative message stating that "Some problems occurred during installation", and a message under each of the components stating "Component install failed".
Nothing on my computer has changed recently -- I haven't added any software, hardware, or otherwise done anything unusual that might cause this problem. I use this software on a daily basis, so it's become quite a problem for me.
Does anyone know how to fix this issue? I've tried uninstalling and reinstalling multiple times, always with the same result.
Any help would be appreciated.

nfietz wrote:
…When I upload the photos to my computer I've previously run them through the DNG converter without a problem…
Had you run the DNG on a Mac before? On the Mac, the DNG Converter works on folders only, not on individual files (unless you use the Finder to drop the icons of your raw files on the DNG Converter application icon). From within the application, using File > Open, the icon and names of individual raw files will always appear grayed out.
You need to target the folder that contains the files you want to convert.
CAVEAT: all eligible files in the folder will be converted, including any and all DNG files that may already be contained in the folder. So if you have any DNGs in that folder, they will also be converted again and the original DNGs may be overwritten.
Wo Tai Lao Le
我太老了
Message was edited by: Tai Lao

Iphone 4 not recognized and will not sync after latest itunes update. I have done all trouble shooting and uninstalled and reinstalled itunes to no avail.

iphone 4 not recognized and will not sync after latest itunes update. I have done recommendedl trouble shooting and uninstalled and reinstalled itunes to no avail. Can I go back to earlier version of itunes or restore computer to fix?

'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Is it possible/legal to sell CS3 Design Premium after having uninstalled it and upgraded to CS4?

Hi,
I have a copy of CS3 Design Premium which belongs to my company. The software was installed and used for a few years, then uninstalled and the code was used to purchase an upgrade to CS4. Is it legal to sell this software? Would a buyer be able to install the software using the serial code?
Thanks,
Dave.

No, it's not possible without using hacks. And Adobe can't support or endorse hacks
Bear in mind that not only there are new features in a new version which can't possibly be recreated by an older version - also, there are enhancements to existing features, which would make them render differently in the two versions.
That said, there are people posting such hacks, as Sébastien pointed out.

CS3 Design Premium reinstall problems - Windows 7

I've just upgraded from a Windows XP system that had CS3 Design Premium installed (years ago) to a new Windows 7 PC.
Most of my installed applications made the transition smoothly using LapLink's PCmover, but not CS3. I spent much of my day today on the phone with Adobe Support. The technician took control of my PC, and after experiencing the same problem I observed (that Windows would not even uninstall CS3 - so I could attempt a from media installation), he launched into simply deleting folders containing Adobe products. I was asked to insert one of the CS3 media CDs (Photoshop was suggested), and he started the installation. Photoshop did seem to install, and register properly, but it's appearing as a stand-alone product, not a part of CS3 Design Premium.
Can anyone advise whether I should continue through the individual product CD installs, or identify the proper procedure to get everything installed as part of the Suite? I'm most eager to get Photoshop, Flash, and Acrobat installed and functional, but the way the CDs are labeled, I'm not even sure which ones provide Flash and Acrobat software.

It is probably good advice to just start over, but it's not practical to be without my PC for the days it would take to ship it back to Corporate to have the company image re-installed.
I don't use all the CS3 Design Premium products - chiefly only Photoshop, Flash and Acrobat, If I can get all those running again, I can forego the rest. Thus far, Photoshop and Premiere Pro have been installed, and launch without complaining of licensing issues. I'm not recognizing which disc(s) provide Flash and Acrobat software for installation. I can't see those products being on the Audition, After Effects, or Encore DVDs - sure hope I haven't misplaced any media.
Any further tips will be appreciated.

Reinstalling Acrobat 8 Pro from CS3 Design Premium, asking for Photoshop Elements 6 CD??

Hi.
I use a Macbook Pro with Leopard OS X version 10.5.8, 2.6 Ghz Intel Core Duo, $ GB 667 MHz DDR2 SDRAM.
I use Adobe Creative Suite 3 Design Premium which came with Acrobat 8 Professional. Now, for a while I've been having issues updating Acrobat because it said it had been modified blah blah and something about plugins being disabled, so to rectify reinstall and run updates. I've seen alot of people on forums with this same issue.
For a long time I ignored this as the program was still working, but today it urked me enough to unistall (which I did by dragging it from the applications to trash) and try to reinstall.
So I tried. Put the CD in, selected only Acrobat 8 Pro for reinstallation, all went well until it asked me to put in the Photoshop Element 6 CD.... which I never had. Although the program does come on the CD. So i'm left confused, without acrobat pro and wishing i had never uninstalled!
I hope this makes some sort of sense. Any help would be much appreciated!

I resorted to using the live chat feature that Adobe have on the website. We found that once everything was uninstalled and then just reinstalled Acrobat alone, I wasn't asked to insert the Photoshop Elements 6 CD to continue and everything was fine. No problems. But, when I tried to then reinstall the rest of the suite, it asked for the CD.
So, the way to avoid it asking for the CD was to uninstall CS3 Design Premium completely and then reinstall all the programs. And everything seems to be working fine.
Maybe this was an obvious solution, but I didn't want to risk uninstalling all the programs only to be asked for a non-existent CD when reinstalling.
Anyway, hopefully someone else will find this helpful.

Trying to reinstall Adobe Photoshop CS3 Design Premium - I receive an error saying I need to insert Photoshop CS4 to continue install. How to do this???

I recently got a new computer and transferred programs over to it (it's a Mac Pro). But now my Adobe Acrobat 8 Professional application no longer works so I need to reinstall. (Acrobat 8 originally was bundled with CS3 Design Premium.) I no longer have the disks for these programs, so I downloaded the CS3 Design Premium from Adobe's website. Upon opening up the .dmg file and starting the install process, I'm prompted with an "Install Error" telling me: "Please insert Adobe Photoshop CS4 to continue installation." I do not have a disk for PS CS4. How do I continue the install??
Thank you,
-Kristine

Transferring files between machines doesn't work for Adobe applications. You should uninstall anything you transferred over and use the cleaner tool for it. Then download and install the CS3 suite as a whole.
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

InDesign CS3 will not open after installing updates

Hello,
I am having a problem printing borderless with InDesign CS3. When my paper size is set on borderless my photos print very light. If Iremove the borderless setting the photos print fine.
In a effort to correct this problem I downloaded and installed updates for InDesign CS3 now InDesign will not open.

5.0.3 should not have installed after 5.0.4 (that's a problem with the installer), and it may have added problems. First things to try, though, before we get down to uninstalling and reinstalling again, are trashing the prefs (Replace Your Preferences), trying a new user account, and starting with extensions disabled (hold down the Shift key when you boot).
If it comes to reinstalling again, you should probably also run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) before reinstalling, and make sure you have the correct update which you can download again from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4029

CS3 Design Premium will not reinstall after uninstall in VISTA

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