CS3 doesn't have an "Activate" under "help" - how can that happen?

I have installed CS3 purchased through Ebay - advert says never activated. It took the serial number on first time used but when I went to "Help" there isn't an Activate option. Everything I read says use this! All ideas welcome. (using Windows 8.1)

Could be compatibility issues, could be a wrong installer, could be the licensing stuff getting blocked by a virus scanner or firewall, could be a licensing SNAFU with an illegally unbundled volume license.Impossible to tell. Contact support and have them check the serial number after taking your clues from my above comments and checking your system.
Mylenium

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