CS3 errors on 10.5.2: Photoshop "Save As" causes AssetServicesCS3 to "quit unexpectedly"

There are additional errors with CS3 as well. We've tried deleting the photoshop and the browser plist files. We've tried deleting the /Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0 and running the downloaded the Adobe Version Cue CS3 client 3.1.0 update from: http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=3639&fileID=3419 It's still not working. The console provides the following log messages: 2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it 2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug. 2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it 2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug. 2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it 2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug. 2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it 2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug. 2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it 2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug. 2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it 2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug. 2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it 2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug. 2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it 2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug. 2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it 2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug. 2/25/09 12:15:43 PM [0x0-0x84084].com.adobe.Photoshop[10174] file://localhost/Applications/Adobe P 2/25/09 12:15:44 PM [0x0-0x84084].com.adobe.Photoshop[10174] objc[10174]: Class EpicController is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_personalization and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_registration. Using implementation from /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_registration. 2/25/09 12:15:44 PM [0x0-0x84084].com.adobe.Photoshop[10174] objc[10174]: Class EpicJSWindowExternalHandler is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_personalization and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_registration. Using implementation from /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_registration. 2/25/09 12:15:44 PM [0x0-0x84084].com.adobe.Photoshop[10174] objc[10174]: Class EpicWizardController is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop

You need to post this in the VersionCue forums.
They'll also need the crash log from VersionCue / AssetServices.
And that console log just tells us that SuitcaseFusion has a threading bug.

Similar Messages

Can't install Photoshop CS6 on Lion (ASU has quit unexpectedly)

Exit Code: 15
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 1 warning(s)
ERROR: ASU has quit unexpectedly.
WARNING: User opted to Cancel the install
I tried to instal at 32bits mode too but I get the same error. The Edge Preview installer doesn´t work.
Help pleaseee!!!

I have the same issue, Running Lion 10.7.3 on Macbook Pro, 2.66 GHz Core i7, 8 GB RAM
Here is my log. I've tried a few times as well
[       2] Thu Mar 22 12:09:22 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.0.70.0
OSX version: 10.7.3
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
::START TIMER:: [Sync Media DB]
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.0.70.0
OSX version: 10.7.3
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6
Updating media info for: {03740852-60C2-4B1A-A3DA-1EDB082C6401}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeLinguistics_4_0_All/AdobeLinguistics_4_0_All.dmg
Updating media info for: {0377892E-FCAC-46EC-AA70-C6AC8A86A81F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeDynamicLinkMediaServer1All/AdobeDynamicLinkMediaServer1All.dmg
Updating media info for: {0C4E7429-E920-4125-980E-029A87AE0A4D}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorCommonSetCMYK4_0-mul/AdobeColorCommonSetCMYK4_0-mul.dmg
Updating media info for: {0E0AA043-65AC-4A20-AAD6-9B4C7667309B}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorEU_Recommended4_0-mul/AdobeColorEU_Recommended4_0-mul.dmg
Updating media info for: {148542D8-49CA-482A-A334-1D54C5A9D53B}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeXMPPanelsAll/AdobeXMPPanelsAll.dmg
Updating media info for: {1D106581-6726-4D1B-ABEC-0CA02410F24F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Driver/AdobePhotoshop13-Driver.dmg
Updating media info for: {1F1C1AA7-5692-44B4-B2A4-FF6B74F91B81}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeSuiteSharedConfiguration3-mul/AdobeSuiteSharedConfiguration3-mul.dmg
Updating media info for: {2591B843-8028-4395-9DEE-03AF8D631539}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeAPE3.3-mul/AdobeAPE3.3-mul.dmg
Updating media info for: {26F763C9-076F-473D-9A0E-4050C973737C}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorJA_ExtraSettings4_0-mul/AdobeColorJA_ExtraSettings4_0-mul.dmg
Updating media info for: {27DADB90-FA95-4241-9FD4-743966ADBD85}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-ja_JP/AdobePhotoshop13-ja_JP.dmg
Updating media info for: {311CDC89-AC18-4344-9EC9-0225328C73D3}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeFontsRequired-mul/AdobeFontsRequired-mul.dmg
Updating media info for: {42C0738D-8D50-45B7-BC51-4BC609133E3A}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorNA_ExtraSettings4_0-mul/AdobeColorNA_ExtraSettings4_0-mul.dmg
Updating media info for: {4482EF4A-376B-46DE-9B17-E377232328E0}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings11-mul/AdobePDFSettings11-mul.dmg
Updating media info for: {48623899-C152-457D-9B30-1F957332AC2F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorPhotoshop4_0-mul/AdobeColorPhotoshop4_0-mul.dmg
Updating media info for: {4F427880-01EA-4E0F-AAE2-9ADE97563A21}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeUtilities4.0-mul/AdobeUtilities4.0-mul.dmg
Updating media info for: {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/SwitchBoard2.0All/SwitchBoard2.0All.dmg
Updating media info for: {51C77DC1-5C75-4491-8645-A17CC33F5A36}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorEU_ExtraSettings4_0-mul/AdobeColorEU_ExtraSettings4_0-mul.dmg
Updating media info for: {539AEF15-3A2B-4A31-A587-7E90F7D9C700}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRawProfile7.0All/AdobeCameraRawProfile7.0All.dmg
Updating media info for: {557F9FD3-EED8-43D7-AF29-0F19CA832728}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFL10.9-mul/AdobePDFL10.9-mul.dmg
Updating media info for: {610C376F-9D39-41F8-92B9-D854C095FDF2}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-en_US/AdobePhotoshop13-en_US.dmg
Updating media info for: {78E38D75-4D92-4F6E-B631-17A436BED680}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeVideoProfilesCS4_0-mul/AdobeVideoProfilesCS4_0-mul.dmg
Updating media info for: {84901376-1C55-4BD3-AD2C-F9BDB4449DAC}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-mul/AdobePDFSettings10-mul.dmg
Updating media info for: {86EE9EDD-4068-4267-AFA1-26800F263842}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtendScriptToolkit3.8.0-mul/AdobeExtendScriptToolkit3.8.0-mul.dmg
Updating media info for: {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeTypeSupport11-mul/AdobeTypeSupport11-mul.dmg
Updating media info for: {A285BA1E-A8FC-4B54-952B-B3E20A5EB742}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings11-ja_JP/AdobePDFSettings11-ja_JP.dmg
Updating media info for: {A9E40F78-E54D-494F-94A9-5D502F8DD1E1}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeWinSoftLinguisticsPluginAll/AdobeWinSoftLinguisticsPluginAll.dmg
Updating media info for: {AC9D569B-C1C4-4222-ADE0-B145EDB12178}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Support/AdobePhotoshop13-Support.dmg
Updating media info for: {AD8A9ABD-0567-4489-8843-15A45760231B}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorJA_Recommended4_0-mul/AdobeColorJA_Recommended4_0-mul.dmg
Updating media info for: {B0A141E0-9B54-4042-ACC8-789DD880B4DC}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtensionManager6.0All/AdobeExtensionManager6.0All.dmg
Updating media info for: {B60F6EBA-03F8-44B6-A342-C3AEA131359F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeHunspellPlugin_4_0_All/AdobeHunspellPlugin_4_0_All.dmg
Updating media info for: {B98E0DCB-1A75-4394-9813-3A114AA3891D}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeMiniBridge2-mul/AdobeMiniBridge2-mul.dmg
Updating media info for: {BB66788C-4C4F-4EB0-B146-9178857DE287}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorNA_Recommended4_0-mul/AdobeColorNA_Recommended4_0-mul.dmg
Updating media info for: {C7B1C1B3-368D-4C32-A818-83F1554EB398}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorCommonSetRGB4_0-mul/AdobeColorCommonSetRGB4_0-mul.dmg
Updating media info for: {CFC3110A-491C-4DBF-A97D-66C567600A2F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRaw7.0All/AdobeCameraRaw7.0All.dmg
Updating media info for: {D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Core/AdobePhotoshop13-Core.dmg
Updating media info for: {D798DB87-E1D3-4271-839C-0ADF8C76944E}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-ja_JP/AdobePDFSettings10-ja_JP.dmg
Updating media info for: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeFontsRecommended-mul/AdobeFontsRecommended-mul.dmg
Updating media info for: {DE88AA40-6766-43D3-A755-8FC374B3D2C3}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeDynamiclinkSupport6All/AdobeDynamiclinkSupport6All.dmg
Updating media info for: {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCMaps4-mul/AdobeCMaps4-mul.dmg
Updating media info for: {EB2A8CD4-B247-4810-A294-E3DB8EDC6060}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCSXSExtensions3-mul/AdobeCSXSExtensions3-mul.dmg
Updating media info for: {F3E76488-7083-4173-B632-388AAE5344AA}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeBridge5-mul/AdobeBridge5-mul.dmg
Updating media info for: {FA51A6CF-0D5C-4195-8170-6228AA5C0BEB}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-en_GB/AdobePhotoshop13-en_GB.dmg
Updating media info for: {FC504F98-98E8-4614-B866-5290C4350DC1}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCSXSInfrastructure3-mul/AdobeCSXSInfrastructure3-mul.dmg
-------------------- END - Updating Media Sources - END --------------------
[       2] Thu Mar 22 12:09:22 2012 ERROR
ASU has quit unexpectedly.
[       0] Thu Mar 22 12:09:22 2012 WARN
User opted to Cancel the install
[       0] Thu Mar 22 12:09:22 2012 INFO
:: END TIMER :: [Sync Media DB] took 7751 milliseconds (7.751 seconds) DTR = 6625.21 KBPS (6.46993 MBPS)
:: END TIMER :: [Total Timer] took 8098 milliseconds (8.098 seconds) DTR = 6357.13 KBPS (6.20813 MBPS)
Waiting for Bootstrapping to finish...
[       1] Thu Mar 22 12:09:30 2012 INFO
:: END TIMER :: [Bootstrap] took 16424 milliseconds (16.424 seconds) DTR = 7041.89 KBPS (6.87685 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 1 warning(s)
ERROR: ASU has quit unexpectedly.
WARNING: User opted to Cancel the install
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[       0] Thu Mar 22 12:09:31 2012 INFO
Exit Code: 15 - Media DB Sync failed.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
[       2] Thu Mar 22 12:11:34 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.0.70.0
OSX version: 10.7.3
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
::START TIMER:: [Bootstrap]
Sync Media DB ...
Perform Bootstrapping ...
::START TIMER:: [Sync Media DB]
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.0.70.0
OSX version: 10.7.3
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6
Updating media info for: {03740852-60C2-4B1A-A3DA-1EDB082C6401}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeLinguistics_4_0_All/AdobeLinguistics_4_0_All.dmg
Updating media info for: {0377892E-FCAC-46EC-AA70-C6AC8A86A81F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeDynamicLinkMediaServer1All/AdobeDynamicLinkMediaServer1All.dmg
Updating media info for: {0C4E7429-E920-4125-980E-029A87AE0A4D}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorCommonSetCMYK4_0-mul/AdobeColorCommonSetCMYK4_0-mul.dmg
Updating media info for: {0E0AA043-65AC-4A20-AAD6-9B4C7667309B}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorEU_Recommended4_0-mul/AdobeColorEU_Recommended4_0-mul.dmg
Updating media info for: {148542D8-49CA-482A-A334-1D54C5A9D53B}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeXMPPanelsAll/AdobeXMPPanelsAll.dmg
Updating media info for: {1D106581-6726-4D1B-ABEC-0CA02410F24F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Driver/AdobePhotoshop13-Driver.dmg
Updating media info for: {1F1C1AA7-5692-44B4-B2A4-FF6B74F91B81}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeSuiteSharedConfiguration3-mul/AdobeSuiteSharedConfiguration3-mul.dmg
Updating media info for: {2591B843-8028-4395-9DEE-03AF8D631539}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeAPE3.3-mul/AdobeAPE3.3-mul.dmg
Updating media info for: {26F763C9-076F-473D-9A0E-4050C973737C}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorJA_ExtraSettings4_0-mul/AdobeColorJA_ExtraSettings4_0-mul.dmg
Updating media info for: {27DADB90-FA95-4241-9FD4-743966ADBD85}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-ja_JP/AdobePhotoshop13-ja_JP.dmg
Updating media info for: {311CDC89-AC18-4344-9EC9-0225328C73D3}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeFontsRequired-mul/AdobeFontsRequired-mul.dmg
Updating media info for: {42C0738D-8D50-45B7-BC51-4BC609133E3A}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorNA_ExtraSettings4_0-mul/AdobeColorNA_ExtraSettings4_0-mul.dmg
Updating media info for: {4482EF4A-376B-46DE-9B17-E377232328E0}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings11-mul/AdobePDFSettings11-mul.dmg
Updating media info for: {48623899-C152-457D-9B30-1F957332AC2F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorPhotoshop4_0-mul/AdobeColorPhotoshop4_0-mul.dmg
Updating media info for: {4F427880-01EA-4E0F-AAE2-9ADE97563A21}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeUtilities4.0-mul/AdobeUtilities4.0-mul.dmg
Updating media info for: {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/SwitchBoard2.0All/SwitchBoard2.0All.dmg
Updating media info for: {51C77DC1-5C75-4491-8645-A17CC33F5A36}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorEU_ExtraSettings4_0-mul/AdobeColorEU_ExtraSettings4_0-mul.dmg
Updating media info for: {539AEF15-3A2B-4A31-A587-7E90F7D9C700}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRawProfile7.0All/AdobeCameraRawProfile7.0All.dmg
Updating media info for: {557F9FD3-EED8-43D7-AF29-0F19CA832728}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFL10.9-mul/AdobePDFL10.9-mul.dmg
Updating media info for: {610C376F-9D39-41F8-92B9-D854C095FDF2}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-en_US/AdobePhotoshop13-en_US.dmg
Updating media info for: {78E38D75-4D92-4F6E-B631-17A436BED680}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeVideoProfilesCS4_0-mul/AdobeVideoProfilesCS4_0-mul.dmg
Updating media info for: {84901376-1C55-4BD3-AD2C-F9BDB4449DAC}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-mul/AdobePDFSettings10-mul.dmg
Updating media info for: {86EE9EDD-4068-4267-AFA1-26800F263842}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtendScriptToolkit3.8.0-mul/AdobeExtendScriptToolkit3.8.0-mul.dmg
Updating media info for: {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeTypeSupport11-mul/AdobeTypeSupport11-mul.dmg
Updating media info for: {A285BA1E-A8FC-4B54-952B-B3E20A5EB742}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings11-ja_JP/AdobePDFSettings11-ja_JP.dmg
Updating media info for: {A9E40F78-E54D-494F-94A9-5D502F8DD1E1}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeWinSoftLinguisticsPluginAll/AdobeWinSoftLinguisticsPluginAll.dmg
Updating media info for: {AC9D569B-C1C4-4222-ADE0-B145EDB12178}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Support/AdobePhotoshop13-Support.dmg
Updating media info for: {AD8A9ABD-0567-4489-8843-15A45760231B}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorJA_Recommended4_0-mul/AdobeColorJA_Recommended4_0-mul.dmg
Updating media info for: {B0A141E0-9B54-4042-ACC8-789DD880B4DC}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtensionManager6.0All/AdobeExtensionManager6.0All.dmg
Updating media info for: {B60F6EBA-03F8-44B6-A342-C3AEA131359F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeHunspellPlugin_4_0_All/AdobeHunspellPlugin_4_0_All.dmg
Updating media info for: {B98E0DCB-1A75-4394-9813-3A114AA3891D}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeMiniBridge2-mul/AdobeMiniBridge2-mul.dmg
Updating media info for: {BB66788C-4C4F-4EB0-B146-9178857DE287}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorNA_Recommended4_0-mul/AdobeColorNA_Recommended4_0-mul.dmg
Updating media info for: {C7B1C1B3-368D-4C32-A818-83F1554EB398}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorCommonSetRGB4_0-mul/AdobeColorCommonSetRGB4_0-mul.dmg
Updating media info for: {CFC3110A-491C-4DBF-A97D-66C567600A2F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRaw7.0All/AdobeCameraRaw7.0All.dmg
Updating media info for: {D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Core/AdobePhotoshop13-Core.dmg
Updating media info for: {D798DB87-E1D3-4271-839C-0ADF8C76944E}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-ja_JP/AdobePDFSettings10-ja_JP.dmg
Updating media info for: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeFontsRecommended-mul/AdobeFontsRecommended-mul.dmg
Updating media info for: {DE88AA40-6766-43D3-A755-8FC374B3D2C3}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeDynamiclinkSupport6All/AdobeDynamiclinkSupport6All.dmg
Updating media info for: {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCMaps4-mul/AdobeCMaps4-mul.dmg
Updating media info for: {EB2A8CD4-B247-4810-A294-E3DB8EDC6060}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCSXSExtensions3-mul/AdobeCSXSExtensions3-mul.dmg
Updating media info for: {F3E76488-7083-4173-B632-388AAE5344AA}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeBridge5-mul/AdobeBridge5-mul.dmg
Updating media info for: {FA51A6CF-0D5C-4195-8170-6228AA5C0BEB}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-en_GB/AdobePhotoshop13-en_GB.dmg
Updating media info for: {FC504F98-98E8-4614-B866-5290C4350DC1}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCSXSInfrastructure3-mul/AdobeCSXSInfrastructure3-mul.dmg
-------------------- END - Updating Media Sources - END --------------------
[       2] Thu Mar 22 12:11:34 2012 ERROR
ASU has quit unexpectedly.
[       0] Thu Mar 22 12:11:34 2012 WARN
User opted to Cancel the install
[       0] Thu Mar 22 12:11:34 2012 INFO
:: END TIMER :: [Sync Media DB] took 6424 milliseconds (6.424 seconds) DTR = 5432.75 KBPS (5.30542 MBPS)
:: END TIMER :: [Total Timer] took 6484 milliseconds (6.484 seconds) DTR = 5383.1 KBPS (5.25693 MBPS)
Waiting for Bootstrapping to finish...
[       1] Thu Mar 22 12:11:39 2012 INFO
:: END TIMER :: [Bootstrap] took 11428 milliseconds (11.428 seconds) DTR = 2510.33 KBPS (2.45149 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 1 warning(s)
ERROR: ASU has quit unexpectedly.
WARNING: User opted to Cancel the install
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[       0] Thu Mar 22 12:11:40 2012 INFO
Exit Code: 15 - Media DB Sync failed.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
[       2] Thu Mar 22 12:21:37 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.0.70.0
OSX version: 10.7.3
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
::START TIMER:: [Bootstrap]
Sync Media DB ...
Perform Bootstrapping ...
::START TIMER:: [Sync Media DB]
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.0.70.0
OSX version: 10.7.3
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6
Updating media info for: {03740852-60C2-4B1A-A3DA-1EDB082C6401}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeLinguistics_4_0_All/AdobeLinguistics_4_0_All.dmg
Updating media info for: {0377892E-FCAC-46EC-AA70-C6AC8A86A81F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeDynamicLinkMediaServer1All/AdobeDynamicLinkMediaServer1All.dmg
Updating media info for: {0C4E7429-E920-4125-980E-029A87AE0A4D}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorCommonSetCMYK4_0-mul/AdobeColorCommonSetCMYK4_0-mul.dmg
Updating media info for: {0E0AA043-65AC-4A20-AAD6-9B4C7667309B}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorEU_Recommended4_0-mul/AdobeColorEU_Recommended4_0-mul.dmg
Updating media info for: {148542D8-49CA-482A-A334-1D54C5A9D53B}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeXMPPanelsAll/AdobeXMPPanelsAll.dmg
Updating media info for: {1D106581-6726-4D1B-ABEC-0CA02410F24F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Driver/AdobePhotoshop13-Driver.dmg
Updating media info for: {1F1C1AA7-5692-44B4-B2A4-FF6B74F91B81}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeSuiteSharedConfiguration3-mul/AdobeSuiteSharedConfiguration3-mul.dmg
Updating media info for: {2591B843-8028-4395-9DEE-03AF8D631539}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeAPE3.3-mul/AdobeAPE3.3-mul.dmg
Updating media info for: {26F763C9-076F-473D-9A0E-4050C973737C}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorJA_ExtraSettings4_0-mul/AdobeColorJA_ExtraSettings4_0-mul.dmg
Updating media info for: {27DADB90-FA95-4241-9FD4-743966ADBD85}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-ja_JP/AdobePhotoshop13-ja_JP.dmg
Updating media info for: {311CDC89-AC18-4344-9EC9-0225328C73D3}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeFontsRequired-mul/AdobeFontsRequired-mul.dmg
Updating media info for: {42C0738D-8D50-45B7-BC51-4BC609133E3A}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorNA_ExtraSettings4_0-mul/AdobeColorNA_ExtraSettings4_0-mul.dmg
Updating media info for: {4482EF4A-376B-46DE-9B17-E377232328E0}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings11-mul/AdobePDFSettings11-mul.dmg
Updating media info for: {48623899-C152-457D-9B30-1F957332AC2F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorPhotoshop4_0-mul/AdobeColorPhotoshop4_0-mul.dmg
Updating media info for: {4F427880-01EA-4E0F-AAE2-9ADE97563A21}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeUtilities4.0-mul/AdobeUtilities4.0-mul.dmg
Updating media info for: {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/SwitchBoard2.0All/SwitchBoard2.0All.dmg
Updating media info for: {51C77DC1-5C75-4491-8645-A17CC33F5A36}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorEU_ExtraSettings4_0-mul/AdobeColorEU_ExtraSettings4_0-mul.dmg
Updating media info for: {539AEF15-3A2B-4A31-A587-7E90F7D9C700}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRawProfile7.0All/AdobeCameraRawProfile7.0All.dmg
Updating media info for: {557F9FD3-EED8-43D7-AF29-0F19CA832728}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFL10.9-mul/AdobePDFL10.9-mul.dmg
Updating media info for: {610C376F-9D39-41F8-92B9-D854C095FDF2}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-en_US/AdobePhotoshop13-en_US.dmg
Updating media info for: {78E38D75-4D92-4F6E-B631-17A436BED680}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeVideoProfilesCS4_0-mul/AdobeVideoProfilesCS4_0-mul.dmg
Updating media info for: {84901376-1C55-4BD3-AD2C-F9BDB4449DAC}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-mul/AdobePDFSettings10-mul.dmg
Updating media info for: {86EE9EDD-4068-4267-AFA1-26800F263842}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtendScriptToolkit3.8.0-mul/AdobeExtendScriptToolkit3.8.0-mul.dmg
Updating media info for: {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeTypeSupport11-mul/AdobeTypeSupport11-mul.dmg
Updating media info for: {A285BA1E-A8FC-4B54-952B-B3E20A5EB742}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings11-ja_JP/AdobePDFSettings11-ja_JP.dmg
Updating media info for: {A9E40F78-E54D-494F-94A9-5D502F8DD1E1}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeWinSoftLinguisticsPluginAll/AdobeWinSoftLinguisticsPluginAll.dmg
Updating media info for: {AC9D569B-C1C4-4222-ADE0-B145EDB12178}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Support/AdobePhotoshop13-Support.dmg
Updating media info for: {AD8A9ABD-0567-4489-8843-15A45760231B}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorJA_Recommended4_0-mul/AdobeColorJA_Recommended4_0-mul.dmg
Updating media info for: {B0A141E0-9B54-4042-ACC8-789DD880B4DC}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtensionManager6.0All/AdobeExtensionManager6.0All.dmg
Updating media info for: {B60F6EBA-03F8-44B6-A342-C3AEA131359F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeHunspellPlugin_4_0_All/AdobeHunspellPlugin_4_0_All.dmg
Updating media info for: {B98E0DCB-1A75-4394-9813-3A114AA3891D}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeMiniBridge2-mul/AdobeMiniBridge2-mul.dmg
Updating media info for: {BB66788C-4C4F-4EB0-B146-9178857DE287}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorNA_Recommended4_0-mul/AdobeColorNA_Recommended4_0-mul.dmg
Updating media info for: {C7B1C1B3-368D-4C32-A818-83F1554EB398}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeColorCommonSetRGB4_0-mul/AdobeColorCommonSetRGB4_0-mul.dmg
Updating media info for: {CFC3110A-491C-4DBF-A97D-66C567600A2F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRaw7.0All/AdobeCameraRaw7.0All.dmg
Updating media info for: {D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Core/AdobePhotoshop13-Core.dmg
Updating media info for: {D798DB87-E1D3-4271-839C-0ADF8C76944E}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-ja_JP/AdobePDFSettings10-ja_JP.dmg
Updating media info for: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeFontsRecommended-mul/AdobeFontsRecommended-mul.dmg
Updating media info for: {DE88AA40-6766-43D3-A755-8FC374B3D2C3}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeDynamiclinkSupport6All/AdobeDynamiclinkSupport6All.dmg
Updating media info for: {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCMaps4-mul/AdobeCMaps4-mul.dmg
Updating media info for: {EB2A8CD4-B247-4810-A294-E3DB8EDC6060}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCSXSExtensions3-mul/AdobeCSXSExtensions3-mul.dmg
Updating media info for: {F3E76488-7083-4173-B632-388AAE5344AA}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeBridge5-mul/AdobeBridge5-mul.dmg
Updating media info for: {FA51A6CF-0D5C-4195-8170-6228AA5C0BEB}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-en_GB/AdobePhotoshop13-en_GB.dmg
Updating media info for: {FC504F98-98E8-4614-B866-5290C4350DC1}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS6
Path: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCSXSInfrastructure3-mul/AdobeCSXSInfrastructure3-mul.dmg
-------------------- END - Updating Media Sources - END --------------------
[       2] Thu Mar 22 12:21:37 2012 ERROR
ASU has quit unexpectedly.
[       0] Thu Mar 22 12:21:37 2012 WARN
User opted to Cancel the install
[       0] Thu Mar 22 12:21:37 2012 INFO
:: END TIMER :: [Sync Media DB] took 6071 milliseconds (6.071 seconds) DTR = 6678.31 KBPS (6.52178 MBPS)
:: END TIMER :: [Total Timer] took 6139 milliseconds (6.139 seconds) DTR = 6604.98 KBPS (6.45018 MBPS)
Waiting for Bootstrapping to finish...
[       1] Thu Mar 22 12:21:42 2012 INFO
:: END TIMER :: [Bootstrap] took 10842 milliseconds (10.842 seconds) DTR = 34.6799 KBPS (0.0338671 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 1 warning(s)
ERROR: ASU has quit unexpectedly.
WARNING: User opted to Cancel the install
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[       0] Thu Mar 22 12:21:43 2012 INFO
Exit Code: 15 - Media DB Sync failed.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

My Safari keeps crashing and coming up with an error that says CrystalDVDto.png caused Safari to quit unexpectedly. Any suggestions on how to resolve this issue?

My safari just started crashing and coming up with an error that says CrystalDVDTo.png forced Safari to quit unexpectedly. I am not sure what to do or even what this is. I have done various searches for this plug-in but cannot come up with much. I went to Help>Installed Plug-ins and nothing appeared. What can I do?

You’ve been infected with the “Flashback” malware. See this Apple support document:
About Flashback malware
Back up all data, if you haven't already done so.
Select  ▹ Software Update to install the latest Java update, as well as any other updates available for your system. That should clear the infection.
Change every Internet password you have, starting with banking passwords. Check all financial accounts for unauthorized transactions. Take this step only after you’ve secured your system in the preceding step, not before.

Photoshop save for web unknown error

Hi,
I am trying to save my .avi file to animated gif using photoshop save for web option, but i am getting a unknown save for web error. The .avi file is around 1.5 gb. tried to save the file with Photoshop CC and Photoshop CC 2014. My os is Windows 8.1 and i have 8 gb of RAM.
Other details:
Document size : 1800x1200
.avi Frame rate: 50 fps
Please help me

What are the pixel dimensions and the length of the spot?
Can you break up the clip into smaller elements?
I suspect you may be trying to use a file format that is not a good fit for the task.
Why do you want to use gif?

Error message: "This document contains photoshop data which appears to be damaged."

I saved the file I was working on by choosing "Save" from the "File" menu. Unfortunately after 10 min as I saved my work my PC had "issues" and needed to be manually shut off. I was trying to open the psd file after restarting my computer and I get this error message: "This document contains photoshop data which appears to be damaged. Continue and ignore the photoshop data?" I clicked okay and then I get just a black screen. No Layers or any pictures.
I have tried to preview in Graphic Converter, in Illustrator, in ACDSee, etc... Nothing... I just get a black screen. Also, I have tried file recovery programs: Stellar Phoenix PSD Repair V1.0 and Advanced PSD Repair v1.4
The program Stellar Phoenix PSD Repair V1.0 was able to recover only BMP picture 3.4 KB, it is so tiny that you can't see anything on the picture.
I also have tried to install plugin "psdrecover", for Adobe Photoshop. Unsuccessfully for some reason. The plugin does not want to be installed into the "plugins" folder. I did follow the instructions.
I am using Photoshop 6 version and Windows 7 operating System.
I am in dire need of help. I've been working on it for days. Is there any way to recover that file back?

I hate to be the bearer of bad news, but you're likely out of luck. We almost never hear of anyone recovering image data from a damaged PSD.
Some thoughts:
1. Set up backups.
2. Get in the habit of saving your master file in several different locations as you work on it.
3. Consider upgrading to Photoshop CS6, which auto-saves your work in the background. I'm not sure whether it would have recovered the data in your particular case, but it's possible.
4. Don't feel bad - go back and do the image again, and I'll bet it comes out even better in less time.
-Noel

Error message"Could not complete the Save command......

Sometimes when I open Photoshop CS6 (cloud version) and I try to save my work I wil get an error message: "Could not complete the save command because the document is currently being saved in the background. Please try the operation again after the Save Command has finished" Well the background save never finishes and I end up having to restart Photoshop and lose all my work. Any ideas. I am running Windows 7, core i& quad procewssor and 12 gigs of ram.
Thx

Hi Chris!
Yes. I did that after the first time it happened and then it happened again. Here is my system info:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3073 MHz
Built-in memory: 12279 MB
Free memory: 6264 MB
Memory available to Photoshop: 10996 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 6800 Series
Display: 1

Photoshop quitting unexpectedly when tryin to save psd.

Hi i have CS3 and everytime i try to save a psd it quits unexpectedly and i loose all my work?
Cheryl

reset your Photoshop prefs
by keeping command-alt-shift pressed while starting Photoshop
Are Photoshop and OS fully updated?
Are any 3rd party plug-ins installed?

I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF Help how can I get this resolved??

I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF> Help how can I get this resolved??

Run the cleaner, reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
And don't bother with running any updates unless you really need them or they fix a critical issue relevant to your workflow.
Mylenium

Receiving an error while trying to installed Photoshop CS4 . error code 6. using windows 7

receiving an error while trying to installed Photoshop CS4 . error code 6. using windows 7

There isn't much here which is actionable. Please review your installation logs by following the steps listed at Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.

Why does an unknown error occur when I try to save a document as a word file?

why does an unknown error occur when I try to save a document as a Word file?

Hi Judy,
Deleting the Preferences files seems to be missing from your list.
Quit AppleWorks,
In the Finder, go to:
username > Library > Preferences
In the Preferences folder:
Locate and Delete the File com.apple.appleworks.plist
Locate and Open the Folder AppleWorks
In the AppleWorks folder, delete the following files:
AppleWorks 6 Assistants Cache
AppleWorks 6 Preferences
AppleWorks 6 Translators Cache
Optional:
AppleWorks Button Bars
This file contains your Button Bar preferences. If you have made changes to the Button Bar, but hanve NO issues that can be traced to the Button Bar, it may be left in place.
Regards,
Barry

Error message when we try to save a journal template / table

Could anybody help us?
Attached you find the error message , when we tried to save a journal template:
We're using BPC Microsoft Version 7.5.104
#ERROR#AdminJournal##EPM-BPC-MS##2fe9a7f1-484d-429f-9a1b-7f155d5ea8a8###clsExcelHandler::SetExcelHeader#CDI
Administrator########Plain##[LOG ID:13]System.InvalidCastException: Unable to cast COM object of type 'System.__ComObject' to interface type 'Excel.Range'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00020846-0000-0000-C000-000000000046}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
at Excel.ApplicationClass.get_ActiveCell()

Check and make sure that you can visit http:[server]/reports, for the reporting server. Does that work? If yes, I would make sure your DB has the APPSET_EXTRA database in addition to the APPSET in SQL DB. Also, when you process the Applications, via MOdify (full process), does it fail on step 8?
I have seen this before and it seems to be related to getting the structure correct for the Reports and reporting services. Hope this helps.

Received trascode loading error message when I tried to save a project in Encore CS4`

I have Encore CS4 operating on Windows 8 64 bit. I tried to save a project and received the following message: Error loading transcode preset Internal/Blu-ray NTSC SD MPEG-2. The project is to be a DVD not BLU-ray. I opened the original project as administrator....help
Thanks,
Bryan

Yes, it let me create a project. The error came when I tried to save...not save as...also came when I went to build the DVD. It always saves before it begins to build and the same error message came up again. It is a very simple DVD...no menus....just a plug and play. It is a thearter performance that was shot and then edited in Pro and opening titles and credits added. The thought is that the DVD would be put into the player and the timeline begins to play from the opening titles to the end credits...nothing fancy......

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

How to fix 'An Unknown error has occurred" when trying to save an illustrator CS5 doc

Hi
I have just upgraded to a new iMac late 2013. After running a migration from my old mac to the new. I now have the following error: "Unknown error has occurred" when trying to save an illustrator CS5 doc.
How do you fix 'An Unknown error has occurred" when trying to save?
All help, most welcome.
Thanks
Marty

Hi
Thanks for your response. I have reinstalled and used the adobe clean software to remove all adobe software first. still not working. Can you explain in more detail "fix the permissions on your User: Library folders"? I have verified disc perms in Disc Utility.
Thanks
M

CS3 errors on 10.5.2: Photoshop "Save As" causes AssetServicesCS3 to "quit unexpectedly"

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