CS3 Export Settings Menu Not Appearing

I've had CS3 for a few years now and have never had this issue before. When I go to export through Adobe Media Encoder, the Export Settings window never pops up. Instead, CS3 somewhat freezes in the sense that if I try and click on something, I get a little ding from Windows and nothing happens. If I push ESC, I'm able to click on things within the program again.
I'm thinking the Settings window is trying to open,but it's hidden somewhere that I can't see? That explains why I can't click on anything after I do and explains why I can after I push ESC. I tried restarting CS3 a few times, putting the file into a new project, and restarted my computer, but nothing has worked.
The problem may lie within the file. They are originally .mp4's, but since CS3 can't handle those, I changed all the extensions to .mov. They import with no problem and after rendering the files, I have had no issues while working with them.

Since mp4/mov is merely a wrapper, use the free http://www.headbands.com/gspot/ to find out what is really inside that file... and use that information to create a new project with the correst settings
Or, convert to DV AVI Type 2 with 16bit 48khz sound

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