CS3 Extended Freezing Problem!

I can open up PS just fine, but when I try to open a new document or open an existing one, it freezes. Any tips on what might be wrong and how to fix it are GREATLY appreciated. Also, if anyone knows how to disable Version Cue, please post the steps for that here too because that was my problem the last time this happened.

Is your printer set to a network printer that isn't available? Photoshop may be waiting for the printer driver to time out (when all we're asking for is basic information - lame drivers...).

Similar Messages

  • Photoshop CS3 Extended freezes on startup - Windows 7

    Hello,
    Recently Photoshop CS3 Extended freezes when I launch it on my Windows 7 (64 bit) computer. The splash screen appears but then it just stops working (usually on initializing Tools). It then asks to exit or search for help.
    I have read several things so far. To fix it I tried:
    - disabling the TWAIN plugin
    - resetting all tools
    - deleting the Photoshop preferences file.
    - deleting my printer from the control panel (some others said printer drivers could cause it)
    But all of these did not help. Please let me know how I could fix this. It is not nice having a deadline and not being able to guarantee Photoshop will work.

    Thank you for your replys!
    @Mylenium: I have not recently changed the graphics driver, anyway, this post will contain some more detailed information.
    Since the system does not hang (it is only PS) I could take a screenshot of it:
    And yeah, the message from the event log was very helpful indeed, I should have looked it up earlier ^^;
    Photoshop.exe
    10.0.1.0
    470fd6cb
    Wacom_Tablet.dll_unloaded
    0.0.0.0
    4f4d3c46
    c0000005
    705854ed
    1058
    01cd2a13747404a4
    C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\Photoshop.exe
    Wacom_Tablet.dll
    b7cb5b9b-9606-11e1-95e9-001e8c1fad2b
    I have been using Photoshop CS3 Extended on this Windows 7 computer for about a year or so. It all went fine, but I got a new Wacom tablet (intuos 5 touch) , and I guess that is the problem.

  • Adobe Photoshop CS3 Extended freezes on startup under Windows 7 Ultimate 64-bit - No splash screen

    I installed my licensed copy of Adobe Photoshop CS3 Extended today as part of my install a bunch of software after a reinstall of Windows (due to viruses).  I did a completely fresh install of Windows 7 Ultimate 64-bit.  I've used Photoshop CS3 Extended for quite a while now so I know what to expect on startup but it was previously installed under Windows XP Professional (32-bit). Figured I would give Windows 7 a chance this time around.
    Google searches aren't turning up anything.  When I attempt to start the application, I get a window with the title "Adobe Photoshop CS3" (no "Extended" - I seem to recall the title changes later) and the toolbar appears.  However, no splash screen appears and no Product Activation wizard appears - the application simply freezes on an empty frame and a toolbar.  I've tried running Photoshop as Administrator (right-click, "Run As Administrator"), but nothing changed there.  I tried uninstalling and reinstalling.  I tried upgrading to CS3 10.0.1.  Nothing works.  The application simply freezes before it gets anywhere.
    I tried calling Adobe Support since this technically falls under installation issues but their phone support systems are down today.  Go figure.
    Edit:  I hooked into Photoshop with the Visual Studio debugger and every single thread is executing some variation of WaitForSingleObject() or WaitForMultipleObjects().  The main thread is "executing" somewhere in AdobeLM_libFNP.dll (at address 09619d81 - if I had debugging symbols for CS3, I could provide a function).  There are nine threads "running" at the point the freeze occurs - but all of them are technically suspended due to the functions they are executing - and one thread is in a suspended state.

    Log Name:      Application
    Source:        Application Hang
    Date:          7/17/2010 6:16:25 PM
    Event ID:      1002
    Task Category: (101)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Description:
    The program Photoshop.exe version 10.0.1.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
    Process ID: d0c
    Start Time: 01cb2616be79e36f
    Termination Time: 2
    Application Path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\Photoshop.exe
    Report Id: 06f5fbff-920a-11df-9d69-001fd023417e
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Hang" />
        <EventID Qualifiers="0">1002</EventID>
        <Level>2</Level>
        <Task>101</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-07-18T01:16:25.000000000Z" />
        <EventRecordID>1615</EventRecordID>
        <Channel>Application</Channel>
        <Security />
      </System>
      <EventData>
        <Data>Photoshop.exe</Data>
        <Data>10.0.1.0</Data>
        <Data>d0c</Data>
        <Data>01cb2616be79e36f</Data>
        <Data>2</Data>
        <Data>C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\Photoshop.exe</Data>
        <Data>06f5fbff-920a-11df-9d69-001fd023417e</Data>
        <Binary>430072006F00730073002D0074006800720065006100640000000000</Binary>
      </EventData>
    </Event>
    And, according to the Event Viewer, the "Binary" data translates to a zero-terminated Unicode string of "Cross-thread".
    My Visual Studio analysis was far more informative.  All threads are hung inside of WaitForSingleObject() and WaitForMultipleObjects() calls and the DLL in question appears to be FlexNet-related.  I did forget to mention that I also even manually started the FlexNet service in case, for some strange reason, Photoshop was waiting for it to start.  That also did not work.
    (And there is nothing in the Action Center control panel either despite the message saying there might be more information there.)
    Edit:  The timestamp above might be a little odd-looking.  I didn't originally see anything in Event Viewer until I clicked the first button to send an Error Report.  Mostly I just skipped that part of killing a process.

  • CS3 Extended having problems opening image files.

    I had a CS3 Master Collection from The Art Institute forced us to buy that I had never opened because Photoshop 7 worked fine & I didn't need all the other crap that came with CS3 in the Master Collection. So I had been using Photoshop 7 for years & years, but when I got a new computer, Photoshop 7 didn't work anymore. If you can't tell me what's wrong with CS3, maybe you can tell me how to get my old 7 working on 64 bit windows?
    Getting this stuff out of the way:
    *Brand new computer, Windows 7 Pro, 64 bit.
    *Adobe Creative Suite 3 Master Collection, installed about 3 months ago.
    *CS3 Extended was working just fine for 1 or 2 months with no problems.
    *Problem: CS3 stops responding or hangs exsessively when opening image files.
    *Already tried alt/ctrl/shift reset.
    *Already deleted all the printers.
    *Already tried the tilde in front of the TWAIN.
    *This Master Suite takes like 3 hours to install, so reinstalling is something I'd rather avoid.
    *Yes, it's updated.
    *Yes, the licence was renewed.
    PSE Error Log:
    2011:06:05 23:52:09 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:05 23:53:08 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:05 23:53:55 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:05 23:54:19 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:05 23:54:54 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:06:05 23:54:54 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:06:05 23:54:54 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:05 23:55:02 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:06:05 23:56:22 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:05 23:56:49 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:05 23:57:17 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:05 23:58:01 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:05 23:58:17 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:05 23:58:43 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:05 23:59:51 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:00:34 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:00:58 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:01:26 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:01:54 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:02:18 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:02:54 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:03:21 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:05:20 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:05:33 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:06:00 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:09:33 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:16:38 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:20:43 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:22:23 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:23:42 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:25:42 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:31:55 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:34:05 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:35:05 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:37:58 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:38:31 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:39:38 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:40:06 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:40:45 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:41:12 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:41:59 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:42:58 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:44:01 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:44:31 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:46:09 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:46:47 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:48:18 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:51:02 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:51:54 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:54:01 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:56:09 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:56:42 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:57:16 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 00:57:36 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:06 03:22:50 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:06:17 02:18:38 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:06:17 02:18:38 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:06:17 02:19:00 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:09:01 05:01:58 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:01:59 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:01:59 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:01:59 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:02:00 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:02:00 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:02:00 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:02:01 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:02:01 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:02:01 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:02:02 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:02:02 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:02:02 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:02:03 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:04:02 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:10:44 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:01 05:13:42 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
    2011:09:03 22:18:39 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:09:03 22:18:39 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:09:03 22:26:03 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:09:03 22:26:03 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:09:03 22:26:49 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:09:03 22:28:02 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:09:03 22:28:02 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:09:03 22:28:29 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:09:04 21:18:10 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:09:04 21:18:10 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:09:05 15:49:01 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
    2011:09:05 15:49:01 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed

    Terabyte drive. 80% free space.
    Yeah, I reinstalled. Can't believe I had to go through 4 discs to reinstall one program for the suite.
    Reinstalling windows is overkill when" error check," & "SFC /scannow," & "boot repair" are sufficient.
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  • Photoshop CS3 Extended - freezes after few minutes

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