CS3 fails to update

Hi, I dont know if this is the right place for a problem with CS3, but every time I run adobe updater with my CS3 application on my Imac Mac Os 10.5.6, I get a message from the installer that "the update cannot be applied to the product".  At the bottom of the installer window it reads: "Adobe Illustrator CS3 13.0.1 Update failed to install".   I am trying to update the entire suite, not just Illustrator.  Any ideas/ solutions?  Thanks!

All I'm trying to do is get the Illustrator 13.0.1 update to work. I even re-installed the entire CS3 suite and tried the update again. No deal. Same error message. Maybe it's a ploy to get us so ticked off with the CS3 version we'll upgrade to CS4 to overcome the update problems.

Similar Messages

  • CS3 fails to update- Unanswered!

    Hi, i accidently marked my problem ansered.. sorry.  But here it is:
    Every time I run adobe updater with my CS3 application on my Imac Mac Os 10.5.6, I get a message from the installer that "the update cannot be applied to the product".  At the bottom of the installer window it reads: "Adobe Illustrator CS3 13.0.1 Update failed to install".   I am trying to update the entire suite..  Any ideas/ solutions?  Thanks!
    Could I re-install CS3?  I don't have a limited number of installations do I?

    No need to waste a deactivation if the install is on the same drive.
    There was a problem with the illustrator update. It leaves something on the drive that tells the updater that it is not needed. Using the clean Script may or may not help. I ended up doing a wipe of the drive and a clean install of the system and the Creative suite. Then I migrated my user over from my backup drive so I would not loose my email and settings.
    As far as marking the last question answered that is the stupidity of this Jived Up forum. A tech forum should never have a way to mark a question as answered as there is always more than one answer for any problem.

  • Flashlite 3 - cs3 device central update crashing :(

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    (quit unexpectedly) :(
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    wrong?
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    ade.
    Date/Time: 2008-01-12 19:51:36.283 +0000
    OS Version: 10.4.10 (Build 8R2218)
    Report Version: 4
    Command: Device Central
    Path: /Applications/Adobe Device Central CS3/Device
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    Parent: WindowServer [56]
    Version: 1.1.0 (???)
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    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_INVALID_ADDRESS (0x0001) at 0x726f4446
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    unsigned long) + 2831
    1 ...be.Flash Player.FlashLite21 0x07fe3f2d dlmalloc + 21
    2 ...be.Flash Player.FlashLite21 0x07ff371b
    MemoryAllocator::Alloc(unsigned long) + 31
    3 ...be.Flash Player.FlashLite21 0x07f7415c
    DisplayList::PlaceObject(SObject*, PlaceInfo*) + 140
    4 ...be.Flash Player.FlashLite21 0x07fb1465
    ScriptThread::PlaceObject2or3(bool) + 1221
    5 ...be.Flash Player.FlashLite21 0x07fb234d
    ScriptThread::DoTag() + 3243
    6 ...be.Flash Player.FlashLite21 0x07fb2973
    ScriptThread::DrawFrame(int, int) + 109
    7 ...be.Flash Player.FlashLite21 0x07f750f6
    DisplayList::PlaceObject(SObject*, PlaceInfo*) + 4134
    8 ...be.Flash Player.FlashLite21 0x07fb1465
    ScriptThread::PlaceObject2or3(bool) + 1221
    9 ...be.Flash Player.FlashLite21 0x07fb234d
    ScriptThread::DoTag() + 3243
    10 ...be.Flash Player.FlashLite21 0x07fb2973
    ScriptThread::DrawFrame(int, int) + 109
    11 ...be.Flash Player.FlashLite21 0x07f750f6
    DisplayList::PlaceObject(SObject*, PlaceInfo*) + 4134
    12 ...be.Flash Player.FlashLite21 0x07fb1465
    ScriptThread::PlaceObject2or3(bool) + 1221
    13 ...be.Flash Player.FlashLite21 0x07fb234d
    ScriptThread::DoTag() + 3243
    14 ...be.Flash Player.FlashLite21 0x07fb2b37
    ScriptThread::DrawFrame(int, int) + 561
    15 ...be.Flash Player.FlashLite21 0x07fb31cd
    ScriptThread::Seek(int) + 109
    16 ...be.Flash Player.FlashLite21 0x07f80dbe
    CorePlayer::DoActions2(int, bool) + 16204
    17 ...be.Flash Player.FlashLite21 0x07f82f36
    CorePlayer::DoActions(int, bool) + 162
    18 ...be.Flash Player.FlashLite21 0x07fd218d
    CorePlayer::DoPlay(bool, bool) + 4385
    19 ...be.Flash Player.FlashLite21 0x07f4511d
    FI_HandleDoPlay(PlatformPlayer*, unsigned short) + 61
    20 ...be.Flash Player.FlashLite21 0x07f46753 FI_DoPlay + 117
    21 ...e.devicecentral.application 0x000f4fe5
    MCFlashLitePlayer::FI_DoPlay(unsigned short) + 53
    22 ...e.devicecentral.application 0x0005230e
    MCFlashLite20Client::NextTick(unsigned char) + 1022
    23 ...e.devicecentral.application 0x0000a08f
    MCEmulatorHandler::NextTick() + 399
    24 ...e.devicecentral.application 0x0009c37d
    MCSkinHandler::DoIdle(SCLMessage*) + 47
    25 com.adobe.SCL 0x01295917
    SCLMessageHandler::HandleNullMessage(SCLMessage*) + 41
    26 com.adobe.SCL 0x01296820
    SCLMessageHandler::TakeMessage(SCLMessage*) + 208
    27 com.adobe.SCL 0x011cb2bc SCLApplication::CheckIdle() + 120
    28 com.adobe.SCL 0x011c8311 SCLApplication::MainEvent() + 33
    29 ...e.devicecentral.application 0x0000493c
    MCApplication::Run() + 326
    30 com.adobe.SCL 0x011cc3b6 SCLMain(int, char**) + 232
    31 ...e.devicecentral.application 0x00002f71 main + 389
    32 ...e.devicecentral.application 0x0000277a _start + 216
    33 ...e.devicecentral.application 0x000026a1 start + 41
    Thread 1:
    0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
    1 com.apple.Foundation 0x9284b26c -[NSConditionLock
    lockWhenCondition:] + 39
    2 ...e.devicecentral.application 0x0017652d
    AMTConditionLock::LockWhenCondition(int) + 43
    3 ...e.devicecentral.application 0x001692a1
    AMTPCDWorkerThread::HandleRequests(void*) + 87
    4 ...e.devicecentral.application 0x00174058 -[AMTThreadHelper
    threadWorker:] + 70
    5 com.apple.Foundation 0x927f52e0 forkThreadForFunction + 123
    6 libSystem.B.dylib 0x90024227 _pthread_body + 84
    Thread 2:
    0 libSystem.B.dylib 0x90037b57 mach_wait_until + 7
    1 ...e.devicecentral.application 0x0014e66d
    ScObjects::Thread::sleep(unsigned) + 79
    2 ...e.devicecentral.application 0x0013d98f
    ScObjects::BridgeTalkThread::run() + 153
    3 ...e.devicecentral.application 0x0014e757
    ScObjects::Thread::go(void*) + 167
    4 libSystem.B.dylib 0x90024227 _pthread_body + 84
    Thread 3:
    0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
    1 com.apple.ColorSync 0x915a96cf
    pthreadSemaphoreWait(t_pthreadSemaphore*) + 35
    2 com.apple.ColorSync 0x915c3de0 CMMConvTask(void*) + 60
    3 libSystem.B.dylib 0x90024227 _pthread_body + 84
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x726f443e ebx: 0x07f740e1 ecx: 0x00002008 edx:
    0x0804b870
    edi: 0x08106e10 esi: 0x00001f40 ebp: 0xbfffefa8 esp:
    0xbfffeef0
    ss: 0x0000001f efl: 0x00010202 eip: 0x07fe3b1d cs:
    0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    Binary Images Description:
    0x1000 - 0x332fff com.adobe.devicecentral.application 1.1.0
    (???) /Applications/Adobe Device Central CS3/Device
    Central.app/Contents/MacOS/Device Central
    0x705000 - 0x74cfff com.adobe.adobe_caps adobe_caps
    0.0.120.0 (0.0.120.0) /Applications/Adobe Device Central CS3/Device
    Central.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
    0x1008000 - 0x1084fff AdobeScCore /Applications/Adobe Device
    Central CS3/Device
    Central.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
    0x10da000 - 0x115ffff AdobeExtendScript /Applications/Adobe
    Device Central CS3/Device
    Central.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
    0x11c1000 - 0x132bfff com.adobe.SCL 6.0.4
    /Applications/Adobe Device Central CS3/Device
    Central.app/Contents/Frameworks/SCL.framework/Versions/A/SCL
    0x7528000 - 0x755dfff com.adobe.epic adobe_epic 2.0.1.1069
    (2.0.1.1069) /Applications/Adobe Device Central CS3/Device
    Central.app/Contents/Frameworks/adobe_epic.framework/adobe_epic
    0x7736000 - 0x7baefff AdobeLM_libFNP.dylib
    /Applications/Adobe Device Central CS3/Device
    Central.app/Contents/MacOS/AdobeLM_libFNP.dylib
    0x7f0b000 - 0x8015fff com.adobe.Flash Player.FlashLite21
    "8.1" /Applications/Adobe Device Central CS3/Device
    Central.app/Contents/Frameworks/Players/FL30/Flashlite.bundle/Contents/MacOS/Flashlite
    0x10400000 - 0x10429fff libcurl /Applications/Adobe Device
    Central CS3/Device
    Central.app/Contents/Frameworks/libcurl.framework/libcurl
    0x8fe00000 - 0x8fe4afff dyld 46.12 /usr/lib/dyld
    0x90000000 - 0x90171fff libSystem.B.dylib
    /usr/lib/libSystem.B.dylib

    See this technote:
    Flash Lite 3 update for Device Central CS3 failed to install
    error
    http://www.adobe.com/go/kb403020

  • Imported Photoshop File Fails to Update

    I have imported a layered file from Photoshop CS3 into Flash
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  • When i try installing photoshop from adobe creative cloud it says: fail on update, try again, i try again and says the same

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    ~~~~~~~~~~~~
    Jefferis Peterson, Pres.
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    http://www.PetersonSales.com

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    Murray --- ICQ 71997575
    Adobe Community Expert
    (If you *MUST* email me, don't LAUGH when you do so!)
    ==================
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
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    > ~~~~~~~~~~~~
    > Jefferis Peterson, Pres.
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  • Master Data loading got failed: error "Update mode R is not supported by th

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    <01-16-2015 08:53:44> INFO: LangID <409>
    <01-16-2015 08:53:44> INFO: NOT primary site or CAS install, skipping check for reqired collation of SQL Server.
    <01-16-2015 08:53:44> DPServer.ms.com;    Required SQL Server Collation;    Passed
    <01-16-2015 08:53:44> ===== INFO: Prerequisite Type & Server: SQL:DPServer.ms.com =====
    <01-16-2015 08:53:44> <<<RuleCategory: Access Permissions>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking access permissions...>>>
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping check for sysadmin role on SQL Server.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server sysadmin rights;    Passed
    <01-16-2015 08:53:44> INFO: Skip testing, no expand primary site specified.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server sysadmin rights for reference site;    Passed
    <01-16-2015 08:53:44> INFO: The rule 'Site server computer account administrative rights' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping Windows integrated security check.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server security mode;    Passed
    <01-16-2015 08:53:44> <<<RuleCategory: System Requirements>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>>
    <01-16-2015 08:53:44> INFO: The rule 'Unsupported site server operating system version for Setup' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:44> INFO: The rule 'Domain membership' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:44> INFO: The rule 'Pending system restart' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:44> <<<RuleCategory: Dependent Components>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>>
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping SQL Server version check.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server version;    Passed
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server Edition;    Passed
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server Tcp Port;    Passed
    <01-16-2015 08:53:44> INFO: Checking if SQL Server memory is limited.
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping SQL Server memory check.
    <01-16-2015 08:53:44> DPServer.ms.com;    Configuration for SQL Server memory usage;    Passed
    <01-16-2015 08:53:44> INFO: Checking if SQL Server memory is configured to reserve minimum memory.
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping SQL Server memory allocation check.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server process memory allocation;    Passed
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping SQL Server case insensitive validation.
    <01-16-2015 08:53:44> DPServer.ms.com;    Case-insensitive collation on SQL Server;    Passed
    <01-16-2015 08:53:44> INFO: Check Machine FQDN: <DPServer.ms.com>.
    <01-16-2015 08:53:44> INFO: getaddrinfo returned success.
    <01-16-2015 08:53:44> DPServer.ms.com;    Validate FQDN of SQL Server Computer;    Passed
    <01-16-2015 08:53:44> INFO: The rule 'Primary FQDN' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:44> ===== INFO: Prerequisite Type & Server: MP:DPServer.ms.com =====
    <01-16-2015 08:53:44> <<<RuleCategory: Access Permissions>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking access permissions...>>>
    <01-16-2015 08:53:44> DPServer.ms.com;    Administrative share (Site system);    Passed
    <01-16-2015 08:53:44> INFO:CheckSiteSystemtoSQLConnectivity <DPServer.ms.com>
    <01-16-2015 08:53:44> INFO: Installing secondary site, skipping SQL Server connectivity check.
    <01-16-2015 08:53:44> DPServer.ms.com;    Site System to SQL Server Communication;    Passed
    <01-16-2015 08:53:44> <<<RuleCategory: System Requirements>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>>
    <01-16-2015 08:53:44> INFO: The rule 'Check Server Service is running' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:52> INFO: OS version:0, ServicePack:0.
    <01-16-2015 08:53:52> DPServer.ms.com;    Unsupported management point operating system version for Setup;    Warning;    Configuration Manager site systems can only be installed on systems running Windows
    Server 2008 SP2 or later.
    <01-16-2015 08:53:52> INFO: The rule 'Domain membership' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:54:05> INFO: Windows Cluster not found on DPServer.ms.com.
    <01-16-2015 08:54:05> DPServer.ms.com;    Windows Failover Cluster;    Passed
    <01-16-2015 08:54:05> INFO: The rule 'Pending system restart' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:54:05> <<<RuleCategory: Dependent Components>>>
    <01-16-2015 08:54:05> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>>
    <01-16-2015 08:54:05> INFO: The rule 'Microsoft XML Core Services 6.0 (MSXML60)' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:54:10> DPServer.ms.com;    IIS service running;    Warning;    Internet Information Services (IIS) is required for some site system roles. You have selected to install a site system role that
    requires IIS. Install IIS on the site system to continue setup.
    <01-16-2015 08:54:39> ERROR: Failed to get WEBSVCEXT from Remote Service on DPServer.ms.com.
    <01-16-2015 08:54:39> INFO: Failed to get IIS BITS Server Extensions state on DPServer.ms.com.
    <01-16-2015 08:54:39> DPServer.ms.com;    BITS installed;    Warning;    Background Intelligent Transfer Service (BITS) is required for the management point and distribution point site system roles. BITS
    is not installed, IIS 6 WMI compatibility component for IIS7 is not installed on this computer or the remote IIS host, or Setup was unable to verify remote IIS settings because IIS common components were not installed on the site server computer. Also, check
    if IIS/BITS services are running properly. Setup cannot continue until BITS is installed and enabled in the IIS settings.
    <01-16-2015 08:55:08> ERROR: Failed to get WEBSVCEXT from Remote Service on DPServer.ms.com.
    <01-16-2015 08:55:08> INFO: Failed to get IIS BITS Server Extensions state on DPServer.ms.com.
    <01-16-2015 08:55:08> DPServer.ms.com;    BITS enabled;    Warning;    Background Intelligent Transfer Service (BITS) is required for the management point and distribution point site system roles. BITS is
    not installed, IIS 6 WMI compatibility component for IIS7 is not installed on this computer or the remote IIS host, or Setup was unable to verify remote IIS settings because IIS common components were not installed on the site server computer. Also, check
    if IIS/BITS services are running properly. Setup cannot continue until BITS is installed and enabled in the IIS settings.
    <01-16-2015 08:55:08> DPServer.ms.com;    IIS HTTPS Configuration for management point;    Passed
    <01-16-2015 08:55:08> INFO: Stand-alone primary site or secondary site. Skip checking firewall settings for SQL Server
    <01-16-2015 08:55:08> DPServer.ms.com;    Firewall exception for SQL Server for management point;    Passed
    <01-16-2015 08:55:08> DPServer.ms.com;    Administrative rights on management point;    Passed
    <01-16-2015 08:55:08> INFO:CheckV4ClientNotInstalled <DPServer.ms.com>
    <01-16-2015 08:55:36> ERROR: Failed to call GetResultByRunningService
    <01-16-2015 08:55:36> DPServer.ms.com;    Client Version on Management Point Computer;    Warning;    You cannot install the management point on a computer with an earlier version of the Configuration Manager
    client installed. Upgrade the client to the current version, remove the client, or select a different computer for the management point installation, and then try again.
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    <01-16-2015 08:55:36> <<<RuleCategory: Access Permissions>>>
    <01-16-2015 08:55:36> <<<CategoryDesc: Checking access permissions...>>>
    <01-16-2015 08:55:36> <<<RuleCategory: System Requirements>>>
    <01-16-2015 08:55:36> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>>
    <01-16-2015 08:55:49> DPServer.ms.com;    Unsupported distribution point operating system version for Setup;    Warning;    Configuration Manager distribution point can only be installed on systems running
    Windows Server 2003 or later.
    <01-16-2015 08:55:49> INFO: The rule 'Domain membership' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:49> INFO: The rule 'Windows Failover Cluster' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:49> INFO: The rule 'Pending system restart' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:49> <<<RuleCategory: Dependent Components>>>
    <01-16-2015 08:55:49> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>>
    <01-16-2015 08:55:57> DPServer.ms.com;    Microsoft XML Core Services 6.0 (MSXML60) for distribution point;    Warning;    MSXML 6.0 or later libraries are required for Configuration Manager console and
    Configuration Manager site server installations. MSXML 6.0 is available for download at http://go.microsoft.com/fwlink/?LinkId=215744
    <01-16-2015 08:55:57> INFO: The rule 'IIS service running' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:57> DPServer.ms.com;    IIS HTTPS Configuration for distribution point;    Passed
    <01-16-2015 08:55:57> DPServer.ms.com;    Administrative rights on distribution point;    Passed
    <01-16-2015 08:55:57> ***************************************************
    <01-16-2015 08:55:57> ******* Prerequisite checking is completed. *******
    <01-16-2015 08:55:57> ***************************************************
    <01-16-2015 08:55:57> INFO: Updating Prerequisite checking result into the registry
    <01-16-2015 08:55:57> INFO: Connecting to DPServer.ms.com registry
    <01-16-2015 08:56:09> INFO: Setting registry values
    <01-16-2015 08:56:16> ERROR: Failed to update prerequisite results into the registry; error = 1.

    <01-16-2015 08:48:08> DPServer.ms.com;    Site server computer account administrative rights;    Error;    Configuration Manager Setup requires that the site server computer has administrative rights
    on the SQL Server and management point computers.
    Actually the administrative permission had been granted.

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