CS3 Help menu opens after every command

I have a user that every time they finish a command like create a new document or rotate and object the help menu opens. This interrupts their workflow since you have to click off the menu before continuing. I have tried deleting the preferences but that didn't help. I have also booted into safe boot and this does resolve the issue. Is there an other setting or preference I can remove that would resolve this issue?

If I recall.. around the time of CS3 there were issues with Unsanity "haxies" causing this as well as other small third party OS add ons.
You might...
A) Include what OS you are using
B) If it's Mac OS, try booting into Safe Mode by holding down the shift key when starting up the system and see if the issue goes away.

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InDesign CS3 Help Menu opens constantly

The InDesign CS3 Help Menu opens constantly every time I click anywhere in a document to do anything.
Such as draw a box, insert type, anything. It virtually renders the program unuseable. I click to make an addition to a doc, travel up to the help menu to close it, do my thing, then repeat for the next action. Reinstalling has not stopped this. I cannot disable the Help Menu (which would be a fine solution BTW). I cannot afford to upgrade to CS4 right now. I am not sure that would stop it anyway. Photoshop, Illustrator, no other program in the CS3 suite exhibits this behavior. Anybody got any ideas? I recently recreated my whole OS and all programs on a new hard drive out of necessity. InDesign was doing this before that rebuild, and it does it now (after the reinstall). CS3 was reinstalled clean. That did solve a serial # issue with Acrobat where it wouldn't launch. I didn't transfer anything from the old hard drive except e-mail and internet settings.
Mac Pro Quad
Leopard 10.5.7
4 gigs ram
2 terrabytes internal hard drive space (four drives).
Thanks for any help in advance, I appreciate your time.
Michael

Are you using the default keyboard shortcut set or a custom one? Also, are you using any special mouse, keyboard or tablet input devices?
Try going to Edit->Keyboard Shortcuts->Help menu Product Area and see what the default Help shortcut is. Perhaps it has been set to something crazy like "mouse click". You may just set the Keyboard Shortcuts back to [Default] set and see if that does the trick too.
Alternatively, something either software or hardware related in your setup is frequently triggering that event, which may be the case if you have a non-apple kbd, mouse etc installed.

InDesign Help Menu open every time app is selected

Hey guys,
I have this ridiculous problem that just started today:
Every time I "⌘(command)+tab" from another app into InDesign, the "help menu" opens up... and it does it every time!!!
So let's say I ⌘+tab from word to in design. Once indesign opens the help menu opens up and I have to close it.
I've searched the net for solutions and I've even call apple support, but no one can give me any answers.
PLEASE HELP!

I just figured it out,
I used activity monitor to see what was working when it was happening. A program I thought I had deleted was still running, APE (Application Enhancer) is what was creating all the problems!
Thanks for the help guys!

Help Menu Opens Everytime Open A Document

I have a crazy problem with Adobe Acrobat products. Every time I open a document with Acrobat Standard or Acrobat Reader the help menu opens and everything stalls until I click somewhere to close it. It just did it again when printing. The print progress dialog stalled until I closed the help menu.
This just started a couple months ago after using the programs for well over a year.
I'm using Acrobat Standard 7, Adobe Reader 5 on a Powerbook G4 running OS X 10.4.11.

And Appleworks 6 came out in 2003 but NEVER has an OS update introduced a new bug in the program!
If an update from 10.4.10 to 10.4.11 caused this bug then I'd say the probability is that the program had the bug in the first place but didn't manifest itself until now. In all likelihood this is not a conflict with the OS but a setting or an extension that is conflicting. I was hoping someone might have an idea to help me, not try to get me to buy an upgrade.
And how does this bug occur in both programs yet one is a version 5 product and the other a version 7, both started doing the same thing at the same time. What is going on in the Adobe background to cause this? None of my other "Old" programs do this.
I may upgrade my Adobe reader even though that program has gotten so bogged down over the years. I will NOT upgrade Acrobat because I just don't use it's capabilities that much. I got it with a scanner and I really didn't need it when all was said and done.
I would still appreciate anyone that might have an idea of what caused this and offer a solution that doesn't involve buying upgraded software I don't need.
(Sorry for the rant but upgrade fever bothers me. I've actually edited this post down from my original rant.)

My MacBook Pro showed Spinning weel (SPOD) and when I tried to reboot took ages to restart (20 minutes)now shows SPOD after every command and is extrmely slow

My MacBook Pro showed Spinning weel (SPOD) and when I tried to reboot took ages to restart (20 minutes)now shows SPOD after every command and is extrmely slow

See if you can download and post an Etrecheck report:
http://www.etresoft.com/etrecheck
Ciao.

The "File Edit View Window Help" menu disappears after opening Adobe Acrobat X Standard

After installing Adobe Acrobat X Standard, when I run the program the "File Edit View Window Help" menu is visible for only a brief second then disappears. I tried to press F11 or other functions keys to bring it back. I also installed Adobe Acrobat X Pro which I also have a license for and it would do the exact same thing. Reinstalling the programs did not seem to resolve the problem. Is there an issue inside the registry?

Thank you for your comment. However, F9 does not seem to work.
When I press F9, the menu bar appears but the words "File Edit View Window Help" are still missing.
When I press F9 again the menu bar will close.
This is a screen capture before the words "File Edit View Window Help" disappear. After only about a second they are gone.

How do I keep file menu open after CheckBox has been selected?

The following represents a written code for a menu with checkboxes. I would like the menu to stay open after a check box has been selected. Does anyone have a suggested modification for this to occur?
Thanks,
JR
public class NewJFrame extends javax.swing.JFrame {
/** Creates new form NewJFrame */
public NewJFrame() {
initComponents();
/** This method is called from within the constructor to
* initialize the form.
* WARNING: Do NOT modify this code. The content of this method is
* always regenerated by the Form Editor.
@SuppressWarnings("unchecked")
// <editor-fold defaultstate="collapsed" desc="Generated Code">
private void initComponents() {
jMenuBar1 = new javax.swing.JMenuBar();
jMenu1 = new javax.swing.JMenu();
jCheckBoxMenuItem1 = new javax.swing.JCheckBoxMenuItem();
jCheckBoxMenuItem2 = new javax.swing.JCheckBoxMenuItem();
jCheckBoxMenuItem3 = new javax.swing.JCheckBoxMenuItem();
jMenu2 = new javax.swing.JMenu();
setDefaultCloseOperation(javax.swing.WindowConstants.EXIT_ON_CLOSE);
jMenu1.setText("File");
jCheckBoxMenuItem1.setSelected(true);
jCheckBoxMenuItem1.setText("jCheckBoxMenuItem1");
jMenu1.add(jCheckBoxMenuItem1);
jCheckBoxMenuItem2.setSelected(true);
jCheckBoxMenuItem2.setText("jCheckBoxMenuItem2");
jMenu1.add(jCheckBoxMenuItem2);
jCheckBoxMenuItem3.setSelected(true);
jCheckBoxMenuItem3.setText("jCheckBoxMenuItem3");
jMenu1.add(jCheckBoxMenuItem3);
jMenuBar1.add(jMenu1);
jMenu2.setText("Edit");
jMenuBar1.add(jMenu2);
setJMenuBar(jMenuBar1);
javax.swing.GroupLayout layout = new javax.swing.GroupLayout(getContentPane());
getContentPane().setLayout(layout);
layout.setHorizontalGroup(
layout.createParallelGroup(javax.swing.GroupLayout.Alignment.LEADING)
.addGap(0, 400, Short.MAX_VALUE)
layout.setVerticalGroup(
layout.createParallelGroup(javax.swing.GroupLayout.Alignment.LEADING)
.addGap(0, 279, Short.MAX_VALUE)
pack();
}// </editor-fold>
* @param args the command line arguments
public static void main(String args[]) {
java.awt.EventQueue.invokeLater(new Runnable() {
public void run() {
new NewJFrame().setVisible(true);
// Variables declaration - do not modify
private javax.swing.JCheckBoxMenuItem jCheckBoxMenuItem1;
private javax.swing.JCheckBoxMenuItem jCheckBoxMenuItem2;
private javax.swing.JCheckBoxMenuItem jCheckBoxMenuItem3;
private javax.swing.JMenu jMenu1;
private javax.swing.JMenu jMenu2;
private javax.swing.JMenuBar jMenuBar1;
// End of variables declaration
}

Sorry Jack.
Here is the code so that it appears more readable whenever it gets moved.
public class NewJFrame extends javax.swing.JFrame {
    /** Creates new form NewJFrame */
    public NewJFrame() {
        initComponents();
    /** This method is called from within the constructor to
     * initialize the form.
     * WARNING: Do NOT modify this code. The content of this method is
     * always regenerated by the Form Editor.
    @SuppressWarnings("unchecked")
    // <editor-fold defaultstate="collapsed" desc="Generated Code">
    private void initComponents() {
        jMenuBar1 = new javax.swing.JMenuBar();
        jMenu1 = new javax.swing.JMenu();
        jCheckBoxMenuItem1 = new javax.swing.JCheckBoxMenuItem();
        jCheckBoxMenuItem2 = new javax.swing.JCheckBoxMenuItem();
        jCheckBoxMenuItem3 = new javax.swing.JCheckBoxMenuItem();
        jMenu2 = new javax.swing.JMenu();
        setDefaultCloseOperation(javax.swing.WindowConstants.EXIT_ON_CLOSE);
        jMenu1.setText("File");
        jCheckBoxMenuItem1.setSelected(true);
        jCheckBoxMenuItem1.setText("jCheckBoxMenuItem1");
        jMenu1.add(jCheckBoxMenuItem1);
        jCheckBoxMenuItem2.setSelected(true);
        jCheckBoxMenuItem2.setText("jCheckBoxMenuItem2");
        jMenu1.add(jCheckBoxMenuItem2);
        jCheckBoxMenuItem3.setSelected(true);
        jCheckBoxMenuItem3.setText("jCheckBoxMenuItem3");
        jMenu1.add(jCheckBoxMenuItem3);
        jMenuBar1.add(jMenu1);
        jMenu2.setText("Edit");
        jMenuBar1.add(jMenu2);
        setJMenuBar(jMenuBar1);
        javax.swing.GroupLayout layout = new javax.swing.GroupLayout(getContentPane());
        getContentPane().setLayout(layout);
        layout.setHorizontalGroup(
            layout.createParallelGroup(javax.swing.GroupLayout.Alignment.LEADING)
            .addGap(0, 400, Short.MAX_VALUE)
        layout.setVerticalGroup(
            layout.createParallelGroup(javax.swing.GroupLayout.Alignment.LEADING)
            .addGap(0, 279, Short.MAX_VALUE)
        pack();
    }// </editor-fold>
    * @param args the command line arguments
    public static void main(String args[]) {
        java.awt.EventQueue.invokeLater(new Runnable() {
            public void run() {
                new NewJFrame().setVisible(true);
    // Variables declaration - do not modify
    private javax.swing.JCheckBoxMenuItem jCheckBoxMenuItem1;
    private javax.swing.JCheckBoxMenuItem jCheckBoxMenuItem2;
    private javax.swing.JCheckBoxMenuItem jCheckBoxMenuItem3;
    private javax.swing.JMenu jMenu1;
    private javax.swing.JMenu jMenu2;
    private javax.swing.JMenuBar jMenuBar1;
    // End of variables declaration
}

CS3 Help Menu "Move Items" Dialog Box

CS 3.0.1, WinXP Pro. When I open the Help menu, I get a dialog box called "Move Items." It lists folders and says, "Select the place where you want to move 'help.html' then click the Move button." I click Cancel, it comes up again, I hit Cancel, and the html Help file opens. I recently hit the Move button, and had to repair the installation to get Help to work again. Must that dialog box come up?
Thanks!

Thanks Peter. However, the Move button blanks out when I choose that folder (which makes sense). If I move it somewhere else, Dr. Watson Postmortem shuts down and everything locks up or Help no longer works. Guess I'll just live with the infinitesimal inconvenience of the situation as is. I rarely use the Help menu, so it's not a big deal.

Adobe CS3 programs wont open after reinstalling...help please anyone?

Hello
Im wondering if anyone know how to fix this...
Im running windows vista and my adobe creative suite 3 master collection decided to stop working and started saying there were errors and asking that i reinstall. I unistalled the copy and reinstalled and now the programs wont even open, i get no error messages or anything the programs just dont open no matter how many times their clicked.
Ive uninstalled and reinstalled several times trying to install using my activation code, installing without just as a trial and nothing seems to make a difference. Finally after about an hour of waiting Ive just got a message when opening fireworks saying "Licensing for this product has stopped working" something about unistalling and reinstalling that I didnt manage to catch. This is installed as the trial version so there should be no licensing issue... right?
Has anyone else had this happen to them and does anyone have any ideas on how to fix this problem?
Thanks

Try the CS Cleaner tool before re-installing.
http://www.adobe.com/support/contact/cscleanertool.html

InDesign CS3 won't open after upgrading to Leopard.

I'm having an issue starting up Indesign CS3 since upgrading to Leopard. It seems like everything else has been working great, including the rest of CS3, so I'm kinda baffled as to why this doesn't.
When I open it, after loading for a few seconds, I get this error:
http://img525.imageshack.us/img525/255/picture1lg9.png
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WOOOO HOOOO! IT IS JUST A FONT CONFLICT!!!!! I think....
After days of trying to figure out why, after installing Leopard, InDesign CS3 crashes every time I tried to open "certain" files... I finally figured it out - at least on my system. I emphasize "certain" files, because InDesign would open certain InDesign files flawlessly... and crash when trying to other InDesign files. I narrowed it down to a handful of files and the only thing that these files had in common was one particular font. Well as it turns out, upon installation, Leopard put a bunch of new fonts into my system folder. I am also using Suitcase Fusion to manage my fonts. When starting the "culprit" files, Suitcase Fusion would try to "auto-activate" a font that was already activated at start-up in the system folder. After removing the "duplicate" font from my system folder - and restarting my computer - everything was back to normal seems to work fine now. I am not much of a computer technician.... but this worked for me. Let me know if this helps you too.

InDesign CS3 will not open after installing updates

Hello,
I am having a problem printing borderless with InDesign CS3. When my paper size is set on borderless my photos print very light. If Iremove the borderless setting the photos print fine.
In a effort to correct this problem I downloaded and installed updates for InDesign CS3 now InDesign will not open.

5.0.3 should not have installed after 5.0.4 (that's a problem with the installer), and it may have added problems. First things to try, though, before we get down to uninstalling and reinstalling again, are trashing the prefs (Replace Your Preferences), trying a new user account, and starting with extensions disabled (hold down the Shift key when you boot).
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README file opens after every restart??

The hard drive in my iMac died and Apple replaced it under warranty. The new drive was loaded with OS X 10.6. I decided to migrate my user files, applications, settings from my cloned backup (SuperDuper) on my external drive rather than simply copying the backup using SD. I thought this might maintain a more pristine newly installed system. Everything seems to work well except for one aggravating phenomenon. After each restart I get an opened TextEdit "README" document that reads in part: "This README file is copied into the direcgory for GCC-only header files when fixincludes is run by the makefile for GCC.
Many of the files in this directory were automatically edited from the standard system header files by the fixincludes process............"
Why am I getting this message with startups and more importantly how do I fix this so the message does not appear?
Thanks.
John

Neil,
Thanks for the help. I did find an entry for TextEdit in the User Login Items section. I don't know why or how it got there. I suppose it had something to do with using Migration Assistant to move files.
John

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Image: !http://farm3.static.flickr.com/2357/2382622733f94214472bo.jpg!
Anyone else have this problem? Any idea for a fix?
Thanks!
-Sinjun

Retry update and see if that helps. In case not you might wish to post your product code here so that our friends at Nokia can debug better. If everything else fails, then call your local service number.

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Spinning beach ball comes up for 10 min after every command, what can I do?

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macfan1257 wrote:
You brought up a very good point. Here is the order of repairs that were done to this MacBook Pro purchased only in June '12: new hard drive, loose cable, new RAM chip, new logic board (last month)
Yep, the old data was restored to the new drive, also likely with problemtic sectors, the problems continued and then when you brought it back they kept the drive in and replaced the RAM and so forth thinking the drive wasn't the issue anymore.
When they replaced the logic board did they need to reinstall a backup? They did not take the backup drive when it was turned in for service and the Genius bar sent it out.
Just used your new drive, the one with the corrupted data on it.
You basically got a all brand new machine.
I'll look into your suggestion that it might be the from the original hard drive failure. Thanks!
Also when you fresh install OS X on the new drive, make sure to use Disk Utility Secure Erase > Zero All Data (move the slider one space to the right) on the Macintosh HD partition, then install as many apps as possible then lastly return your files not from TimeMachine/clone, but only files manually from a external storage drive.
Zero erasing a drive has a benefit of mapping off bad sectors which all drives have and cause beachballing effects.
This way you get as pristine as a machine as possible, all new software and only the return of verified files (also run a ClamXav scan on them before returning)
Corrupted files one can deal with as they can simply be trashed, a program/OS corrupted or compromised is a lot harder to fix.

CS3 Help menu opens after every command

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