CS3 InDesign.exe Crashes after 5min, error signature
I've installed CS3 as a trial and when working in InDesign it will crash after about 5 min and shows this error message.
Error signature
EventType : BEX P1 : InDesign.exe P2 : 6.0.0.352 P3 : 48bf8dab
P4 : MPS.dll P5 : 4.9.16.1709 P6 : 489bbcf4 P7 : 002c67bf
P8 : c0000409 P9 : 00000000
Wat is happening?!
We'll need a lot more detail to answer the question.
What is the OS and version? What are you doing when the application crashes? Have you tried updating to the latest patch? Your topic says CS3, but version 6 is CS4, and 6.0.4 was just released.
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InDesign CS6 Crashes on launch: error in BIB.dll
Hello,
When I launch a new install of InDesign CS6, it crashes with this error detail from event viewer.:
Faulting application name: InDesign.exe, version: 8.0.0.370, time stamp: 0x4f72c3ee
Faulting module name: BIB.dll, version: 1.2.2.19553, time stamp: 0x4f3a00dc
Exception code: 0xc00000fd
Fault offset: 0x0000e508
Faulting process id: 0x1a18
Faulting application start time: 0x01cd9361dc004636
Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe
Faulting module path: C:\Program Files (x86)\Adobe\Adobe InDesign CS6\BIB.dll
Report Id: 4327293a-ff55-11e1-a5e7-7071bc1caa4c
This is on a Win7 x64 system, 6 core 3.33GHz + 24GB RAM. Other CS6 apps tested so far are working including Bridge, Premier Pro and Photoshop.
Watching the splash screen, the error comes up shortly after it says "Starting Up Service Registry."
This is installed in parallel with a previous CS3 install. InDesign CS3 is working fine.
Reading some other threads, I have tried:
1- launch using Run As Administrator option.
2- reinstall InDesign CS6
3- deleted C:\Users\<my user>\AppData\Local\Adobe\Indesign\Version 8.0 Folder
4- login as another <admin> user and try it
5- switched default printer per this: http://forums.adobe.com/thread/717953 (my default printer is in the shop, all other printers are virtual but they didn't help).
6- removed all plug-ins from InDesign\Plug-ins folder
7- tried replacing BIB.dll with that from another CS6 application
While attempting these fixes I have gotten a different error, now faulting in CoolType.dll. Per some other threads, I have deleted all non-system fonts from the fonts folder and still get an error in the same place, either referencing BIB.dll or CoolType.dll.
Below is the initial crash dump report from windows.
Thanks for any advice.
Glenn
Version=1
EventType=APPCRASH
EventTime=129922037798149895
ReportType=2
Consent=1
ReportIdentifier=ecd2715c-ff5a-11e1-a5e7-7071bc1caa4c
IntegratorReportIdentifier=ecd2715b-ff5a-11e1-a5e7-7071bc1caa4c
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=InDesign.exe
Sig[1].Name=Application Version
Sig[1].Value=8.0.0.370
Sig[2].Name=Application Timestamp
Sig[2].Value=4f72c3ee
Sig[3].Name=Fault Module Name
Sig[3].Value=BIB.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=1.2.2.19553
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4f3a00dc
Sig[6].Name=Exception Code
Sig[6].Value=c00000fd
Sig[7].Name=Exception Offset
Sig[7].Value=0000e430
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=db90
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=db907dd15c081028f80933f9c3e73bc5
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=461d
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=461db17cb723b284267116290159b876
UI[2]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe
UI[3]=Adobe InDesign CS6 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ObjectModel.dll
LoadedModule[5]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\PMRuntime.dll
LoadedModule[6]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[7]=C:\Windows\system32\dbghelp.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\tbb.dll
LoadedModule[10]=C:\Windows\system32\MSVCP100.dll
LoadedModule[11]=C:\Windows\system32\MSVCR100.dll
LoadedModule[12]=C:\Windows\syswow64\USER32.dll
LoadedModule[13]=C:\Windows\syswow64\GDI32.dll
LoadedModule[14]=C:\Windows\syswow64\LPK.dll
LoadedModule[15]=C:\Windows\syswow64\USP10.dll
LoadedModule[16]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[17]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[18]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[19]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[20]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[21]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Database.dll
LoadedModule[22]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Public.dll
LoadedModule[23]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ACE.dll
LoadedModule[24]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[25]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[26]=C:\Windows\syswow64\ole32.dll
LoadedModule[27]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\BIB.dll
LoadedModule[28]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\CoolType.dll
LoadedModule[29]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\MPS.dll
LoadedModule[30]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AGM.dll
LoadedModule[31]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ARE.dll
LoadedModule[32]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\BIBUtils.dll
LoadedModule[33]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[34]=C:\Windows\syswow64\NSI.dll
LoadedModule[35]=C:\Windows\system32\MPR.dll
LoadedModule[36]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AFL.dll
LoadedModule[37]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\icuuc40.dll
LoadedModule[38]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\icudt40.dll
LoadedModule[39]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\icuin40.dll
LoadedModule[40]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\amtlib.dll
LoadedModule[41]=C:\Windows\system32\WINHTTP.dll
LoadedModule[42]=C:\Windows\system32\webio.dll
LoadedModule[43]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[44]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[45]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[46]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[47]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[48]=C:\Windows\system32\WINNSI.DLL
LoadedModule[49]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\adobe_caps.dll
LoadedModule[50]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_filesystem.dll
LoadedModule[51]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_system.dll
LoadedModule[52]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_regex.dll
LoadedModule[53]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\icucnv40.dll
LoadedModule[54]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ASLSupport.dll
LoadedModule[55]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\WRServices.dll
LoadedModule[56]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[57]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
LoadedModule[58]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\WidgetBin.dll
LoadedModule[59]=C:\Windows\syswow64\IMM32.dll
LoadedModule[60]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[61]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AdobeOwl.dll
LoadedModule[62]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601 .17825_none_72d273598668a06b\gdiplus.dll
LoadedModule[63]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AdobeOwlCanvas.dll
LoadedModule[64]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\adbeape.dll
LoadedModule[65]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_ none_50934f2ebcb7eb57\MSVCR90.dll
LoadedModule[66]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_ none_50934f2ebcb7eb57\MSVCP90.dll
LoadedModule[67]=C:\Windows\system32\uxtheme.dll
LoadedModule[68]=C:\Windows\system32\profapi.dll
LoadedModule[69]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[70]=C:\Windows\system32\propsys.dll
LoadedModule[71]=C:\Windows\system32\ntmarta.dll
LoadedModule[72]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[73]=C:\Windows\system32\dwmapi.dll
LoadedModule[74]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[75]=C:\Windows\system32\rsaenh.dll
LoadedModule[76]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[77]=C:\Windows\system32\apphelp.dll
LoadedModule[78]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\updaternotifications.dll
LoadedModule[79]=C:\Windows\system32\NETAPI32.dll
LoadedModule[80]=C:\Windows\system32\netutils.dll
LoadedModule[81]=C:\Windows\system32\srvcli.dll
LoadedModule[82]=C:\Windows\system32\wkscli.dll
LoadedModule[83]=C:\Windows\system32\ATMLIB.dll
LoadedModule[84]=C:\Windows\system32\mscms.dll
LoadedModule[85]=C:\Windows\system32\USERENV.dll
LoadedModule[86]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\ACTIONS.RPLN
LoadedModule[87]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AXE8SharedExpat.dll
LoadedModule[88]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\APPFRAMEWORK.RPLN
LoadedModule[89]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_threads.dll
LoadedModule[90]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_date_time.dll
LoadedModule[91]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\APPLICATION UI.RPLN
LoadedModule[92]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ScCore.dll
LoadedModule[93]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\LogSession.dll
LoadedModule[94]=C:\Windows\system32\VERSION.dll
LoadedModule[95]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ExtendScript.dll
LoadedModule[96]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\ARTICLE.RPLN
LoadedModule[97]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\ASSIGNMENTS.RPLN
LoadedModule[98]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\AWS.RPLN
LoadedModule[99]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\AWSUI.RPLN
LoadedModule[100]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\BASIC TOOLS.RPLN
LoadedModule[101]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\BEHAVIOR.RPLN
LoadedModule[102]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\BNCORE.RPLN
LoadedModule[103]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\BOOK.RPLN
LoadedModule[104]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\CELLSTYLES.RPLN
LoadedModule[105]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\CJK TEXT ATTRIBUTES.RPLN
LoadedModule[106]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\CJKGRID.RPLN
LoadedModule[107]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\COLOR MANAGEMENT.RPLN
LoadedModule[108]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\COMPFONTMGR.RPLN
LoadedModule[109]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\CONDITIONALTEXT.RPLN
LoadedModule[110]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\CONTENTDROPPER.RPLN
LoadedModule[111]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\DIALOG LAYOUT.RPLN
LoadedModule[112]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\DOCUMENT ACTIONS.RPLN
LoadedModule[113]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\DOCUMENT FRAMEWORK.RPLN
LoadedModule[114]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\DOCUMENT UI.RPLN
LoadedModule[115]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\DYNAMICDOCUMENTS.RPLN
LoadedModule[116]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ADBE_AGMFL.dll
LoadedModule[117]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\aflamingo.dll
LoadedModule[118]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\EPS PAGE ITEM.RPLN
LoadedModule[119]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\FONT MANAGER.RPLN
LoadedModule[120]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\FORMFIELD.RPLN
LoadedModule[121]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GALLEY.RPLN
LoadedModule[122]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GALLEYUI.RPLN
LoadedModule[123]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GENERIC PAGE ITEM.RPLN
LoadedModule[124]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GENERICSETTINGS.RPLN
LoadedModule[125]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GLOBAL PREFERENCES PANEL.RPLN
LoadedModule[126]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GRADIENT FILL.RPLN
LoadedModule[127]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GRAPHICS.RPLN
LoadedModule[128]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GROUP.RPLN
LoadedModule[129]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GUIDES.RPLN
LoadedModule[130]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\HTMLPGT.RPLN
LoadedModule[131]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\HYPERLINKS.RPLN
LoadedModule[132]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\IMAGE FILTERS.RPLN
LoadedModule[133]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\IMAGE.RPLN
LoadedModule[134]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\IME.RPLN
LoadedModule[135]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\IMPORT EXPORT UI.RPLN
LoadedModule[136]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\INCOPYSHARED.RPLN
LoadedModule[137]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\INCOPYSHAREDUI.RPLN
LoadedModule[138]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\INCOPYWORKFLOW.RPLN
LoadedModule[139]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\INDEXING.RPLN
LoadedModule[140]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\INXCORE.RPLN
LoadedModule[141]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\LAYER.RPLN
LoadedModule[142]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\LAYOUT UI.RPLN
LoadedModule[143]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\LAYOUT.RPLN
LoadedModule[144]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\LINGUISTICS.RPLN
LoadedModule[145]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\LINKS.RPLN
LoadedModule[146]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AdobeXMP.dll
LoadedModule[147]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AdobeXMPFiles.dll
LoadedModule[148]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\MASTER PAGE.RPLN
LoadedModule[149]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\MEDIA.RPLN
LoadedModule[150]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\METADATA DATABASE FILTER.RPLN
LoadedModule[151]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\METADATA.RPLN
LoadedModule[152]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\MOVIE.RPLN
LoadedModule[153]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\OPEN PLACE.RPLN
LoadedModule[154]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\PARAGRAPH COMPOSER.RPLN
LoadedModule[155]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\PATH TYPE.RPLN
LoadedModule[156]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\PathTypeLib.dll
LoadedModule[157]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\PDF.RPLN
LoadedModule[158]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\PDFPort.dll
LoadedModule[159]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\JP2KLib.dll
LoadedModule[160]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\pdfsettings.dll
LoadedModule[161]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\PHOTOSHOP IMPORT FILTER.RPLN
LoadedModule[162]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AdobePSL.dll
LoadedModule[163]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\tbbmalloc.dll
LoadedModule[164]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\PNG IMPORT FILTER.RPLN
LoadedModule[165]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\PRINT.RPLN
LoadedModule[166]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\RULERS.RPLN
LoadedModule[167]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\SCRIPTING.RPLN
LoadedModule[168]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\SECTIONS.RPLN
LoadedModule[169]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\SHAREDCONTENT.RPLN
LoadedModule[170]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\SOUND.RPLN
LoadedModule[171]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\SPELLING SERVICE.RPLN
LoadedModule[172]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\SPLINE UI.RPLN
LoadedModule[173]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\SPLINE.RPLN
LoadedModule[174]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\SPREAD UI.RPLN
LoadedModule[175]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\SPREAD.RPLN
LoadedModule[176]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\STROKE AND FILL.RPLN
LoadedModule[177]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\SUPPORT FOR JAVASCRIPT.RPLN
LoadedModule[178]=C:\Windows\syswow64\WININET.dll
LoadedModule[179]=C:\Windows\syswow64\urlmon.dll
LoadedModule[180]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[181]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[182]=C:\Windows\syswow64\iertutil.dll
LoadedModule[183]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TABLE MODEL.RPLN
LoadedModule[184]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TABLESTYLES.RPLN
LoadedModule[185]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TEXT ATTRIBUTES.RPLN
LoadedModule[186]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TEXT EDITOR MODEL.RPLN
LoadedModule[187]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TEXT EDITOR.RPLN
LoadedModule[188]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TEXT WALKER.RPLN
LoadedModule[189]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TEXT WRAP PATH.RPLN
LoadedModule[190]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TEXT WRAP.RPLN
LoadedModule[191]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TEXT.RPLN
LoadedModule[192]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TOC.RPLN
LoadedModule[193]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\TRANSPARENCY.RPLN
LoadedModule[194]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\UTILITIES.RPLN
LoadedModule[195]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\WIDGETS.RPLN
LoadedModule[196]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\WORKGROUP CLIENT UI.RPLN
LoadedModule[197]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\WORKGROUP CLIENT.RPLN
LoadedModule[198]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\WORKGROUP.RPLN
LoadedModule[199]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\WORLDREADY.RPLN
LoadedModule[200]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\XML.RPLN
LoadedModule[201]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AXEDOMCore.dll
LoadedModule[202]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\XMLPARSER.RPLN
LoadedModule[203]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AXSLE.dll
LoadedModule[204]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\DATA SERVICES\DATA SERVICES UI.APLN
LoadedModule[205]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\DATA SERVICES\DATA SERVICES.APLN
LoadedModule[206]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\DATA SERVICES\TRANSFORMS\DTTRANSFORM.APLN
LoadedModule[207]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\DICTIONARIES\DICTIONARY EDITOR DIALOG.APLN
LoadedModule[208]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\TextPanelLib.dll
LoadedModule[209]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\DICTIONARIES\LILO\LILO.APLN
LoadedModule[210]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AdobeLinguistic.dll
LoadedModule[211]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\FILTERS\EBOOKEXPORT.APLN
LoadedModule[212]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\FILTERS\MEDIA IMPORT FILTER.APLN
LoadedModule[213]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\FILTERS\PNG IMPORT FILTER UI.APLN
LoadedModule[214]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\FILTERS\SANGAM PREFERENCES UI.APLN
LoadedModule[215]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Sangam.dll
LoadedModule[216]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\FILTERS\SANGAMEXPORT.APLN
LoadedModule[217]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\FILTERS\SANGAMSERVICER-MAPPER.APLN
LoadedModule[218]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\FILTERS\SAVEBACK.APLN
LoadedModule[219]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\FILTERS\TAGGED TEXT ATTRIBUTES.APLN
LoadedModule[220]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\FILTERS\TAGGED TEXT FILTERS UI.APLN
LoadedModule[221]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\FILTERS\TAGGED TEXT FILTERS.APLN
LoadedModule[222]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\CLIPPING PATH DIALOG.APLN
LoadedModule[223]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\COLOR MANAGEMENT UI.APLN
LoadedModule[224]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\COLOR PICKER PANEL.APLN
LoadedModule[225]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\DYNAMICDOCUMENTSUI.APLN
LoadedModule[226]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\EPS UI.APLN
LoadedModule[227]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\GENERIC STYLE EDITOR.APLN
LoadedModule[228]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\GRADIENT PANEL.APLN
LoadedModule[229]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\GRAPHIC PANELS.APLN
LoadedModule[230]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\JPEG EXPORT UI.APLN
LoadedModule[231]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\JPEG EXPORT.APLN
LoadedModule[232]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\OUTPUT PREVIEW.APLN
LoadedModule[233]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\OUTPUTMISCUI.APLN
LoadedModule[234]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\PDF UI.APLN
LoadedModule[235]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\PRINTER STYLES.APLN
LoadedModule[236]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\PRINTUI.APLN
LoadedModule[237]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\PS IMPORT UI.APLN
LoadedModule[238]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\SVG EXPORT.APLN
LoadedModule[239]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\svgexport.dll
LoadedModule[240]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\SWATCH LIBRARY PANEL.APLN
LoadedModule[241]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\SWATCHES PANEL.APLN
LoadedModule[242]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\GRAPHICS\TRANSPARENCY UI.APLN
LoadedModule[243]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\INCOPYWORKFLOW\ASSIGNMENT UI.APLN
LoadedModule[244]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\INCOPYWORKFLOW\INCOPY BRIDGE UI.APLN
LoadedModule[245]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\INCOPYWORKFLOW\INCOPY BRIDGE.APLN
LoadedModule[246]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\INCOPYWORKFLOW\INCOPYEXPORT.APLN
LoadedModule[247]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\INCOPYWORKFLOW\INCOPYEXPORTUI.APLN
LoadedModule[248]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\INCOPYWORKFLOW\INCOPYIMPORT.APLN
LoadedModule[249]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\INCOPYWORKFLOW\INCOPYWORKFLOW UI.APLN
LoadedModule[250]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\INCOPYWORKFLOW\NOTE.APLN
LoadedModule[251]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\INCOPYWORKFLOW\NOTEPREF.APLN
LoadedModule[252]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\INCOPYWORKFLOW\USERNAME UI.APLN
LoadedModule[253]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\INTERACTIVE\BUTTONUI.APLN
LoadedModule[254]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\INTERACTIVE\MEDIAUI.APLN
LoadedModule[255]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\ALIGNMENT PANEL.APLN
LoadedModule[256]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\ASSET LIBRARY PANEL.APLN
LoadedModule[257]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\ASSET PUBLIBRARY.APLN
LoadedModule[258]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\BOOK PANEL.APLN
LoadedModule[259]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\BOOKMARK PANEL.APLN
LoadedModule[260]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\CONTENTDROPPER TOOL.APLN
LoadedModule[261]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\CONTROL PANEL.APLN
LoadedModule[262]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\CREATE GUIDES DIALOG.APLN
LoadedModule[263]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\EYEDROPPER TOOL.APLN
LoadedModule[264]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\HYPERLINKS PANEL.APLN
LoadedModule[265]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\INDEX PANEL.APLN
LoadedModule[266]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\unihan.dll
LoadedModule[267]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\INFO PANEL.APLN
LoadedModule[268]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\KNOWLEDGE BASE.APLN
LoadedModule[269]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\LAYERS PANEL.APLN
LoadedModule[270]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\LAYOUT ADJUSTMENT PANEL.APLN
LoadedModule[271]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\LAYOUT ADJUSTMENT.APLN
LoadedModule[272]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\LINKS UI.APLN
LoadedModule[273]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\PAGE SETUP DIALOG.APLN
LoadedModule[274]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\PAGES PANEL.APLN
LoadedModule[275]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\SECTIONS UI.APLN
LoadedModule[276]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\STEPREPEAT.APLN
LoadedModule[277]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\TEXT WRAP PANEL.APLN
LoadedModule[278]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\TOC UI DIALOG.APLN
LoadedModule[279]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\LAYOUT\TRANSFORM PANEL.APLN
LoadedModule[280]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PAGE ITEM\IMAGE IMPORT UI.APLN
LoadedModule[281]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PAGE ITEM\SCOTCH RULES.APLN
LoadedModule[282]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PMPACK\BNUI.APLN
LoadedModule[283]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PMPACK\DATAMERGE.APLN
LoadedModule[284]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PMPACK\DATAMERGEUI.APLN
LoadedModule[285]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PMPACK\PMWELCOMESCREEN.APLN
LoadedModule[286]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PREPRESS\PACKAGE AND PREFLIGHT UI.APLN
LoadedModule[287]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\PREPRESS\PACKAGE AND PREFLIGHT.APLN
LoadedModule[288]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\SANDBOX\JBX.APLN
LoadedModule[289]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\SCRIPT\SCRIPT LABEL PANEL.APLN
LoadedModule[290]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\SCRIPT\SCRIPTS PANEL.APLN
LoadedModule[291]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\SCRIPT\SUPPORT FOR VISUAL BASIC.APLN
LoadedModule[292]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TABLES\TABLES UI.APLN
LoadedModule[293]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TABLES\TABLESTYLESUI.APLN
LoadedModule[294]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\CHARACTER PANEL.APLN
LoadedModule[295]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\CONDITIONALTEXT UI.APLN
LoadedModule[296]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\CREATE OUTLINES.APLN
LoadedModule[297]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\FIND AND CHANGE PANEL.APLN
LoadedModule[298]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\FIND CHANGE FORMAT PANEL.APLN
LoadedModule[299]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\FONT USAGE DIALOG.APLN
LoadedModule[300]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\GLYPHS PANEL.APLN
LoadedModule[301]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\HYPHENATION PANEL.APLN
LoadedModule[302]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\INDENTS AND TABS.APLN
LoadedModule[303]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\JUSTIFICATION PANEL.APLN
LoadedModule[304]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\KEEPS PANEL.APLN
LoadedModule[305]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\OPTICAL KERNING.APLN
LoadedModule[306]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\PARAGRAPH PANEL.APLN
LoadedModule[307]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\PARAGRAPH RULES PANEL.APLN
LoadedModule[308]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\PATH TYPE UI.APLN
LoadedModule[309]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\RUNIN STYLES PANEL.APLN
LoadedModule[310]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\SING.APLN
LoadedModule[311]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\SPANCOLUMNS PANEL.APLN
LoadedModule[312]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\SPELLING PANEL.APLN
LoadedModule[313]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\STORY PANEL.APLN
LoadedModule[314]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\STYLE PANEL.APLN
LoadedModule[315]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\TEXT COLOR PANEL.APLN
LoadedModule[316]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\TEXT FRAME OPTIONS.APLN
LoadedModule[317]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\TEXT PANEL.APLN
LoadedModule[318]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\TEXT PREFERENCES.APLN
LoadedModule[319]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\TEXT RULER.APLN
LoadedModule[320]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\TEXT\TEXT STYLE PANEL.APLN
LoadedModule[321]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\ARTICLEPANEL.APLN
LoadedModule[322]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\CSXS.APLN
LoadedModule[323]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\PlugPlug.dll
LoadedModule[324]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\GALLEY PREFERENCES.APLN
LoadedModule[325]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\GAPTOOL.APLN
LoadedModule[326]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\GENERAL PREFERENCES PANEL.APLN
LoadedModule[327]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\HELP.APLN
LoadedModule[328]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ahclient.dll
LoadedModule[329]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\OBJECTSTYLESUI.APLN
LoadedModule[330]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\PERFORMANCE UI.APLN
LoadedModule[331]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\SHAREDCONTENTUI.APLN
LoadedModule[332]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\SHORTCUT EDITOR DIALOG.APLN
LoadedModule[333]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\TOOL BOX.APLN
LoadedModule[334]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\TOOL TIPS.APLN
LoadedModule[335]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\TRACK CHANGES PREFERENCES.APLN
LoadedModule[336]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UI\TRACK CHANGES UI.APLN
LoadedModule[337]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\UTILITY\PERFORMANCEMETRICS.APLN
LoadedModule[338]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\WORKFLOW\METADATA UI.APLN
LoadedModule[339]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\FileInfo.dll
LoadedModule[340]=C:\Windows\system32\MSIMG32.dll
LoadedModule[341]=C:\Windows\system32\WINMM.dll
LoadedModule[342]=C:\Windows\system32\OLEACC.dll
LoadedModule[343]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[344]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\WORKGROUP\WORKGROUP UI.APLN
LoadedModule[345]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\XMEDIA\SNIPPET.APLN
LoadedModule[346]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Plug-ins\XMEDIA\XMEDIA UI.APLN
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Adobe InDesign CS6
AppPath=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exeThank you both for your replies. This was a painful issue to resolve. I worked with Adobe support over three different calls. I received different advice at each call but the successful process in the end was to completly uninstall and further delete all traces of adobe software and reinstalling again. I had CS3 installed and was told that it is incompatible with Windows 7 (though its been running on my desktop and laptop without trouble for years.)
So what I did was to first uninstall pretty much everything starting with Adobe in my Uninstall Programs control panel.
Then, per adobe support, I proceded to delete files/keys from these locations manually. Not all of them existed. I also included Program Files (x86) where any Program Files paths are listed. (Note: AdobeCreativeSuiteCleanerTool does NOT remove all traces of files and keys!)
C:\Program Files\Adobe*
C:\Program Files\Common Files\Adobe*
C:\Program Files\Common Files\Macrovision Shared\FlexNet*
C:\Program Data\Adobe*
C:\Program Data\FlexNet*
C:\Users\All Users\Adobe*
HKEY_LOCAL_MACHINE\Software\Adobe*
HKEY_CURRENT_USER\Software\Adobe*
HKEY_LOCAL_MACHINE\SOFTWARE\Macrovision\FLEXnet Publisher*
I rebooted and installed again and it worked.
During this process I discovered what I believe may have been the actual cause. Under one of the above paths was another InDesign\Fonts folder loaded with fonts. Sorry, I do not recall which as I have since had a hard disc failure and had to really start over. I thought I had done a search of fonts but apparently had not done such a good job. I recall now having trouble getting my fonts (installed in windows/fonts) to appear in InDesign CS3 and the workaround was to place a copy in this folder. I the end, I believe I had a copy of a corrupted font in that folder.
My recommendation to anyone else struggling with this problem is to (1) remove all fonts from the windows/fonts folder and (2) to check the above paths for any fonts you may have added and remove them, and (3) check the above paths for any remaining fonts and verify they are not corrupt by opening them to preview. Remove anything corrupt. If all else fails, (4) follow uninstall procedure described above. -
I am IT support person for one of our clients and they are complaining about InDesign crashing every time they try to copy text from Ms Office or Open Office. I checked the event logs I found the following error is thrown many times:
Faulting application name: InDesign.exe, version: 7.0.4.553, time stamp: 0x4d890440
Faulting module name: MSVCR90.dll, version: 9.0.30729.4940, time stamp: 0x4ca2ef57
Exception code: 0xc0000005
Fault offset: 0x0003b36a
Faulting process id: 0x9a8
Faulting application start time: 0x01cd36dcfcee3866
Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS5\InDesign.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVCR90.dll
Report Id: 482cfdbe-a2d0-11e1-8bdb-bcaec5e1a2cd
Would appreciate any help you could provide.Tangent:
I would recommend this Wiki entry: http://en.wikipedia.org/wiki/WinDbg
Begin with the first link in the list at the bottom.
OK, Mike, you've got me. Why would you recommend a Wikipedia entry only to say that someone should start with the first link at the bottom? Why not link directly to whatever it is you want to link to?
I'm also kind of confused...are you recommending How to install Windbg and get your first memory dump, blogs.msdn.com/b/johan/archive/2007/01/11/how-to-install-windbg-and-get-your-first-memory -dump.aspx?
If so, you have me puzzled. It's not wrong information, but we don't want a memory dump. We just want a stack trace. That's the 'kp' command, I believe. I don't have a nice fancy URL to recommnd, so maybe I shouldn't nitpick yours, but it doesn't look very helpful for the problem at hand.
p.s.: it also seems to recommend loading a bunch of extensions that are not helpful here. Like SOS. All that's needed is the core WinDBG. -
Indesign CC crashes after startup - Windows 8
Hi everyone,
Have been searching for an answer to this but I haven't seen anyone having this problem on a Windows machine. Hopefully someone here can help me!.
I installed Creative Cloud a couple of days ago and installed Indesign CC for the 30 day trial. The Indesign UI loads, but crashes right after.
Creative Cloud also told me there was an update to Indesign, so I've installed that too and still have no luck.
I'm using Windows 8 64-bit (and attempting to use the 64-bit version of Indesign too), 8GB of RAM, i7-3632QM processor. Shouldn't be anything there to cause any problems.Thanks for the information.
Indesign loads up normally, then the "days remaining of trial" box appears, then right after I get the generic Windows "Adobe Indesign CC has stopped working" error.
I had some of the fonts that were causing other users problems. I removed them but it still made no difference.
I also navigated to the folder where the preferences are meant to be, but it's empty - I'm presuming because I haven't yet been able to fully open the program. -
Indesign CS6 crashes after closing
I have the following problem:
After I open a file with Indesign CS6 and close the application, while the file is still open, I get this error:
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: InDesign.exe
Anwendungsversion: 8.0.2.413
Anwendungszeitstempel: 51fb7197
Fehlermodulname: Public.dll
Fehlermodulversion: 8.0.2.413
Fehlermodulzeitstempel: 51fb711f
Ausnahmecode: c0000005
Ausnahmeoffset: 00198883
Betriebsystemversion: 6.1.7601.2.1.0.256.4
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789
Everything is working fine (save, export ...) so I am wondering why the error appears.
The computers have all Windows 7 x64 installed and all files are stored on a cifs share (tried with smb versions 1, 2, 2.1).
If the file is closed before exiting the program there is no error, also no problems with files which are stored locally. The error appears also if I try the same with Indesign CS5.5.
Small files <5MB and less other files (I cannot see anything they have in common) work with no errors.
I tried reinstalling CS6, reset the Indesign settings, check for corrupt fonds, check for third party applications which could cause problems but still the same.
Hope someone can help with this.Any third party plugins? I think I've seen this associated with font managers...
-
IPodService.exe crashes after installing MS Windows XP SP3
Installed Windows XP SP3 the other day, now iPodService.exe crashes every time when starting. Does anyone have a workaround or fix? I have not found any other info about this problem...I tried the repair reinstallation, but that didn't help. Error signature is:
szAppName : iPodService.exe szAppVer : 7.6.2.9
szModName : iPodService.exe szModVer : 7.6.2.9 offset : 00027259
Muchas Gracias for any assistance...I also uninstalled SP3, but the damage was already in the registry, so the uninstall did not help.
I am using NIS2008, so I uninstalled that (making sure I had distribution info to allow re-install later.
I reinstalled SP3.
then, using regedit (start->run->regedit) edit->find and type in "$%&" which is string all corrupt keys start with (thanks to other posters). you will find them in groups. I selected the key at the top of the group of corrupt values (usually some "update" key) and deleted the entire corrupt group (right click->delete and confirm). Be careful to only delete the corrupt groups of keys!!
in my case, I found at least half a dozen, or so, such groups. I deleted each one until the find could locate no more.
I closed regedit and rebooted.
I reinstalled NIS2008.
I had also deleted itunes and apple update, so I reinstalled those.
I have seen no further problems.
hope this helps. -
InDesign CS4 crashes after waking up from sleep
Hi all,
My version of InDesign CS4, will always crash after sleeping, especially when I have files open from a server volume. I've turned off the sleep hard disks when possible option in sys prefs but this didn't help.
Here is the interesting part of the crash log:
0 PublicLib.dylib 0x010eaf97
ProtectiveShutdown::~ProtectiveShutdown() + 279
1 DataBaseLib.dylib 0x0106deda
SUIDS::HandleLostNetConnect(IDFile const&) + 122
This never used to happen before when leaving files open from a server volume and sleeping. Massive PIA!
Any ideas?
Thanks
LouisAren't those displays gorgeous!
One thing you might check is your System Preferences/Energy Saver. Make sure your Sleep options are set to your liking.
Also, post here in the "Displays" category. Your post will receive more attention from display users.
http://discussions.apple.com/category.jspa?categoryID=111
Also, since your display is so new, it's definitely under warranty. If you can't resolve the problem with help here, you might want to take it back where you purchased it and explain the issue.
Carolyn -
I am using indesign CS6. It get crashes after adding asset.
ILibraryCmdUtils::ProcessLibraryAddItemCmd(&iSelectionUIDList,myLibrary);
Please anyone help me.Turns out this is a known bug in InDesign 8.0.2.413.
Awaiting a fix from Adobe -
Mstsc.exe crashes after connecting to server 2008
Hi at all
We got a Problem with a Windows 8.1 Client, if we connect to a windows server 2008, mstsc.exe crashes:
Name der fehlerhaften Anwendung:
mstsc.exe, Version: 6.3.9600.16384, Zeitstempel: 0x5215e2b5
Name des fehlerhaften Moduls:
DUI70.dll, Version: 6.3.9600.17031, Zeitstempel: 0x53086a1c
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000000000000277d
ID des fehlerhaften Prozesses: 0x238
Startzeit der fehlerhaften Anwendung: 0x01cfe2341b86ceba
Pfad der fehlerhaften Anwendung: C:\Windows\system32\mstsc.exe
Pfad des fehlerhaften Moduls: C:\Windows\system32\DUI70.dll
Berichtskennung: 5a1aa523-4e27-11e4-8267-2c4138a7d63a
Vollständiger Name des fehlerhaften Pakets:
Connecting to a MS Server 2003 works fine, the problem only occured while connecting a MS Server 2008
I also created a dmp-file mstsc.dmp but i cannot open it for some reason :(
(can anyone tell me which settings i have to apply to open it with windbg? i inserted SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols @ "Symbol File Path" any other parameters missing? [first time using windbg ;)])
We already tried to resolve the problem with other measures like reinstall graphics driver, deactivate sound & printer mapping in the mstsc-options, deactivate the grpahiccard etc..
Thanks for your help!Hi,
According to your description, we could try to fix that user profile for test:
Create a new user account and transfer the profile data.
Please follow the steps below to do that:
1. Open the Windows Explorer.
2. Click on View tab and Click on Options at the top right corner.
3. Click the View tab, and then click Show hidden files, folders, and drives.
4. Uncheck the box which states Hide protected operating system files.
5. Click Yes to confirm, and then click OK.
6. Locate the C:\Users\Old_Username folder, where C is the drive that Windows is installed on, and Old Username is the name of the profile you want to copy files from.
7. Select all of the files and folders in this folder, except the following files:
•Ntuser.dat
•Ntuser.dat.log
•Ntuser.ini
8. Right click and Select Copy.
9. Locate the C:\Users\New_Username folder, where C is the drive that Windows is installed on, and New Username is the name of the new user profile you created.
10. Right click inside the folder and select Paste.
11. Restart your PC and check if you are able to log in to default profile.
Karen Hu
TechNet Community Support -
InDesign CS4 Crashes after Software Update Install
Re: Indesign CS4 keeps crashing!
I am having the same problem. My InDesign CS4 was fine for months, no problems, until I got a software update available message and I downloaded the update and installed it. After the install I restarted the computer. Since then I can not open InDesign CS4 - it crashes on startup. I have no problem with my CS3 opening. My software is CS4 Design Premium. My computer is a MAC G5 running 10.4.11.
Machine Name: Power Mac G5
Machine Model: PowerMac7,2
CPU Type: PowerPC 970 (2.2)
Number Of CPUs: 1
CPU Speed: 1.8 GHz
L2 Cache (per CPU): 512 KB
Memory: 2.5 GB
Bus Speed: 900 MHz
Boot ROM Version: 5.1.5f2
Here is the beginning of the crash report, I have the whole thing but did not know if that was too much to post. Thanks.
Indesign CS4 Version: 6.0.5.602 bugs
Date/Time: 2010-06-23 10:39:57.808 -0400
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Adobe InDesign CS4
Path: /Applications/CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/Adobe InDesign CS4
Parent: WindowServer [65]
Version: 6.0.5.602 (6050)
PID: 460
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000The problem did not exist until I installed an Adobe generated
software update. It happened immediately on restart after the Adobe
generated software update. All the fonts are fine. CS3 opens fine.
Here is the complete crash report.
Indesign CS4 Version: 6.0.5.602 bugs
Date/Time: 2010-06-23 10:39:57.808 -0400
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Adobe InDesign CS4
Path: /Applications/CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/
Contents/MacOS/Adobe InDesign CS4
Parent: WindowServer
Version: 6.0.5.602 (6050)
PID: 460
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 PublicLib.dylib 0x01f28a7c
MLocaleSetting::Initialize() + 1068
1 PublicLib.dylib 0x01f28b24
MLocaleSetting::GetLocale() + 52
2 com.adobe.InDesign 0x00004d00 typeinfo
name for MStartupScreen + 640
3 dyld 0x8fe15670
ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) +
816
4 dyld 0x8fe0babc
ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&)
+ 212
5 dyld 0x8fe0d604
ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 92
6 dyld 0x8fe02cb4
dyld::initializeMainExecutable() + 84
7 com.adobe.InDesign 0x00001e14 start + 356
8 com.adobe.InDesign 0x00001ce0 start + 48
Thread 1:
0 libSystem.B.dylib 0x90053f88
semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x900707e8
pthread_cond_timedwait_relative_np + 556
2 ...ple.CoreServices.CarbonCore 0x90bc684c
MPWaitOnQueue + 224
3 PMRuntime.dylib 0x00011470
MemUtils::GetAvailMem() + 256
4 ...ple.CoreServices.CarbonCore 0x90bc665c
PrivateMPEntryPoint + 76
5 libSystem.B.dylib 0x9002b908
pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000001f28a7c srr1:
0x100000000200f030 vrsave: 0x0000000000000000
cr: 0x22000442 xer: 0x0000000000000000 lr:
0x0000000001f28a78 ctr: 0x0000000000000001
r0: 0x0000000001f28a78 r1: 0x00000000bffff800 r2:
0x00000000a0b8badc r3: 0x0000000000000000
r4: 0x0000000000000001 r5: 0x0000000000000001 r6:
0x0000000000000000 r7: 0xffffffffffffffff
r8: 0x000000000401a800 r9: 0x000000000000000a r10:
0x0000000090bb0434 r11: 0x0000000002255810
r12: 0x000000009000621c r13: 0x0000000000000000 r14:
0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18:
0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22:
0x0000000000000000 r23: 0x000000008fe5433c
r24: 0x000000008fe45348 r25: 0x0000000000100060 r26:
0x0000000000000009 r27: 0x000000008fe5c568
r28: 0x000000000225865c r29: 0x0000000000000000 r30:
0x00000000bffff840 r31: 0x0000000001f2865c
Binary Images Description:
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asneu
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System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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libsqlite3.0.dylib
0x9456d000 - 0x945bdfff libGLImage.dylib /System/Library/
Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x945c6000 - 0x945dffff com.apple.CoreVideo 1.4.2 /System/
Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94678000 - 0x946b0fff com.apple.vmutils 4.0.0 (85) /
System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x94c32000 - 0x94ca3fff libstdc++.6.dylib /usr/lib/libstdc
++.6.dylib
0x9bcaf000 - 0x9bcd1fff libmx.A.dylib /usr/lib/libmx.A.dylib
Model: PowerMac7,2, BootROM 5.1.5f2, 1 processors, PowerPC 970
(2.2), 1.8 GHz, 2.5 GB
Graphics: GeForce FX 5200, GeForce FX 5200, AGP, 64 MB
Memory Module: DIMM0/J11, 256 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM1/J12, 256 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM2/J13, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM3/J14, 1 GB, DDR SDRAM, PC3200U-30330
Modem: MicroDash, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST3160023AS, 149.05 GB
Parallel ATA Device: SONY DVD RW DW-U10A
USB Device: Apple internal modem, HCF USB V.90 Data/Fax Modem, Up to
12 Mb/sec, 500 mA
USB Device: USB2.0 MFP(Hi-Speed), EPSON, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/
sec, 500 mA
USB Device: Apple Optical USB Mouse, Logitech, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec,
250 mA
Thanks.
[email protected]
609.953.0721
Graphic Designer -
ESSSVR.exe crashes after service start
Greeting everyone,
We have a dedicated Essbase server. Today we started getting a TCP/IP protocol timeout error when trying to connect to EAS.
The first thing we noticed was the "OPMN service for Essbase" was actually running --this is the only Essbase service on this server.
At first we tried to restart the service, but the problem persisted. Then we tried to restart the server, but this didn't help neither.
Finally, we noticed that when you launch the service start (by using the oracle provided .bat files), while the service is starting, an ESSSVR.exe process shows up in the task manager, but once the service is started, the ESSSVER.exe process crashes and disappears from the task manager.
What can be wrong?
Thank you.
Regards,
G.SanchezThank you, John.
Looking at the OPMN logs, I can see the following the problem started after a scheduled service restart. Prior to it and up to 11-20-2012 at 4:00 AM, everything was fine. When the service was automatically restarted at 4:40 AM after perfoming an automated back up (which is performed daily), the logs started to show errors and warnings. I pasted them here --maybe you can give me some ideas:
opmn.log (nothing odd appears to be here)
[2012-11-20T04:01:56][opmn][TRACE:1][668][OPMN]Request 3 Completed. Command: /shutdown
[2012-11-20T04:01:56][opmn][TRACE:1][][OPMN][code:pm-requests]Http 3
EPM_epmsystem3~Essbase1~EssbaseAgent~AGENT~161747104:6416
Status: Stopped
Operation: request (time out while waiting for a managed process to stop)
ErrFile: C:\Oracle\Middleware\user_projects\epmsystem3\diagnostics\logs\OPMN\opmn\console~Essbase1~EssbaseAgent~AGENT~1.log
String: second stop attempted
EPM_epmsystem3~Essbase1~EssbaseAgent~AGENT~161747104:6416
Status: Stopped
Operation: request (success)
ErrFile: C:\Oracle\Middleware\user_projects\epmsystem3\diagnostics\logs\OPMN\opmn\console~Essbase1~EssbaseAgent~AGENT~1.log
[2012-11-20T04:01:56][opmn][TRACE:1][666][OPMN][code:pm-process]Process Stopped: Essbase1~EssbaseAgent~AGENT~1 (161747104:6416)
[2012-11-20T04:40:15][opmn][NOTIFICATION:1][90][OPMN][code:ons-internal]ONS server initiated
[2012-11-20T04:40:15][opmn][NOTIFICATION:1][522][OPMN][code:pm-internal]PM state directory exists: C:\Oracle\Middleware\user_projects\epmsystem3\config\OPMN\opmn\states
[2012-11-20T04:40:15][opmn][NOTIFICATION:1][675][OPMN][code:pm-internal]OPMN server ready. Request handling enabled.
[2012-11-20T04:40:15][opmn][TRACE:1][667][OPMN][code:pm-requests]Request 2 Started. Command: /start
[2012-11-20T04:40:15][opmn][TRACE:1][662][OPMN][code:pm-process]Starting Process: Essbase1~EssbaseAgent~AGENT~1 (161747105:0)
[2012-11-20T04:40:35][opmn][TRACE:1][662][OPMN][code:pm-process]Starting Process: Essbase1~EssbaseAgent~AGENT~1 (161747105:0)
[2012-11-20T04:40:46][opmn][TRACE:1][662][OPMN][code:pm-process]Starting Process: Essbase1~EssbaseAgent~AGENT~1 (161747105:0)
[2012-11-20T04:40:54][opmn][TRACE:1][668][OPMN][code:pm-requests]Request 2 Completed. Command: /start
*service.log*
12/11/20 04:00:48 shutdown
12/11/20 04:40:16 startproc
================================================================================
opmn id=DESHYPDB02.codere.com:6712
0 of 1 processes started.
ias-instance id=EPM_epmsystem3
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
ias-component/process-type/process-set:
Essbase1/EssbaseAgent/AGENT/
Error
--> Process (index=1,uid=161747105,pid=6612)
failed to start a managed process after the maximum retry limit
Log:
C:\Oracle\Middleware\user_projects\epmsystem3\diagnostics\logs\OPMN\opmn\console~Essbase1~EssbaseAgent~AGENT~1.log
*console~Essbase1~EssbaseAgentÃGENT~1.log* (I copy what seems to be the most relevant information)
Read Error:Fatal Error. C:\Oracle\Middleware\user_projects\epmsystem3\EssbaseServer\essbaseserver1\bin\*TEMPESSBASE.SEC is corrupt*
Fatal Error: Essbase did not shutdown cleanly. Please remove TEMPESSBASE.SEC and restart Essbase with the ESSBASE.SEC file. Some security changes could have been lost
According to this last error, shall I just remove (or back up) the TEMPESSBASE.SEC file, leave ESSBASE.SEC and try a restart?
Many thanks,
G.Sanchez -
Illustrator / Indesign CS5 Crash after opening / Cant install CS6 Trials
I was cleaning my computer of duplicate files the other day and must have accidentally deleted something important. When I went to open Illustrator it crashed immediately after opening, same thing goes for indesign, but not photoshop. Ive tried installing CS6 trails of illustrator and I keep getting an error report during install. I re-installed Lion in an attempt to bring back any possibly lost system files, no luck. Im runnning Lion 1.7.5. Here are the crash reports for AI and ID and well as the error report for the install. Ive been trying to fix this for the past 3 days and my employer is loosing its patients with this. Please help me out here!
Ilustrator
Process: Adobe Illustrator [4190]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.0)
Code Type: X86 (Native)
Parent Process: launchd [2223]
Date/Time: 2012-12-18 23:25:22.898 -0800
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 606556 sec
Crashes Since Last Report: 53
Per-App Interval Since Last Report: 50857 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID: B2B1B560-75F1-4128-AD2E-781C40C1B7D1
Crashed Thread: 0 Main Thread Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000004371c617
VM Regions Near 0x4371c617:
__LINKEDIT 00000000400df000-00000000400f3000 [ 80K] r--/rwx SM=COW /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
-->
__TEXT 000000008fe8f000-000000008fec2000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Application Specific Information:
objc[4190]: garbage collection is OFF
Thread 0 Crashed:: Main Thread Dispatch queue: com.apple.main-thread
0 com.adobe.ape 0x110590b2 APEInitialize + 7842
1 com.adobe.ape 0x110634ec APEPlayerExtendObjectModel + 76
2 com.adobe.AdobeScCore 0x02adea81 ScCore::ASInterfaceData::connect() + 129
3 com.adobe.AdobeScCore 0x02adc909 ScCore::ASInterface::ASInterface(long, ScCore::String const&, ScScript::Engine&, bool) + 329
4 com.adobe.illustrator.plugins.Scripting Support 0x12e44347 0x12d8f000 + 742215
5 com.adobe.illustrator.plugins.Services 0x16c45a91 PluginMain + 60469
6 com.adobe.illustrator.plugins.Services 0x16c45c4a PluginMain + 60910
7 com.adobe.illustrator.plugins.Services 0x16c41b83 PluginMain + 44327
8 com.adobe.illustrator.plugins.Services 0x16c35db3 0x16c34000 + 7603
9 com.adobe.illustrator.plugins.Services 0x16c37009 PluginMain + 429
10 com.adobe.illustrator 0x006c282e AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3698310
11 com.adobe.illustrator 0x006be993 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3682283
12 com.adobe.illustrator 0x006c6656 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3714222
13 com.adobe.illustrator 0x001ab95d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1634569
14 com.adobe.illustrator 0x005625da AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2255922
15 com.adobe.illustrator 0x001b1c84 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1659952
16 com.adobe.illustrator 0x000d041d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 736201
17 com.adobe.illustrator 0x0010a476 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 973858
18 com.adobe.illustrator 0x0014b0b6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1239138
19 com.adobe.illustrator 0x000a6cbf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 566379
20 com.apple.HIToolbox 0x99da8c0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
21 com.apple.HIToolbox 0x99c24313 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
22 com.apple.HIToolbox 0x99c23790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 482
23 com.apple.HIToolbox 0x99c235a8 SendEventToEventTargetWithOptions + 75
24 com.apple.HIToolbox 0x99c391c6 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 3152
25 com.apple.HIToolbox 0x99c247ce _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
26 com.apple.HIToolbox 0x99c23790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 482
27 com.apple.HIToolbox 0x99c38571 SendEventToEventTarget + 76
28 com.apple.HIToolbox 0x99da8a58 ToolboxEventDispatcher + 82
29 com.apple.HIToolbox 0x99da8b87 RunApplicationEventLoop + 236
30 com.adobe.illustrator 0x000a6e2b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 566743
31 com.adobe.illustrator 0x0010a688 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 974388
32 com.adobe.illustrator 0x000cc97e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 721194
33 com.adobe.illustrator 0x00003346 0x1000 + 9030
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9776990a kevent + 10
1 libdispatch.dylib 0x9af51e04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9af50853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9776883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ceace78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x9ce5482a pthread_cond_wait + 48
3 com.adobe.amt.services 0x0458d126 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x04585db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5 com.adobe.amt.services 0x0458d18c AMTThread::Worker(void*) + 24
6 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
7 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9776883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ceace78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x9ceacf7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x941eb3a7 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x941eb11d TSWaitOnSemaphoreCommon + 490
5 com.apple.CoreServices.CarbonCore 0x941eaf2e TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x94260398 TimerThread + 292
7 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
8 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9776883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ceace21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ce5d42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x94279e62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x941eb37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9424d67f MPWaitOnQueue + 200
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9424e5e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
10 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9776883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ceace21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ce5d42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x94279e62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x941eb37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9424d67f MPWaitOnQueue + 200
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9424e5e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
10 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9776883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ceace21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ce5d42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x94279e62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x941eb37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9424d67f MPWaitOnQueue + 200
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9424e5e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
10 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9776883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ceace21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ce5d42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x94279e62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x941eb37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9424d67f MPWaitOnQueue + 200
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9424e5e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
10 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9776883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ceace21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ce5d42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x94279e62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x941eb37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9424d67f MPWaitOnQueue + 200
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9424e5e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
10 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9776883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ceace21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ce5d42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x94279e62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x941eb37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9424d67f MPWaitOnQueue + 200
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9424e5e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
10 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9776883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ceace21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ce5d42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x94279e62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x941eb37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9424d67f MPWaitOnQueue + 200
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9424e5e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
10 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9776883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ceace78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x9ce5482a pthread_cond_wait + 48
3 AdobeAGM 0x0198b8f5 AGMInitialize + 3243373
4 AdobeAGM 0x0198c545 AGMInitialize + 3246525
5 AdobeAGM 0x01992138 AGMInitialize + 3270064
6 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
7 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x97768bb2 __semwait_signal + 10
1 libsystem_c.dylib 0x9ce5d7b9 nanosleep$UNIX2003 + 187
2 com.adobe.illustrator.plugins.AISaveForWeb 0x165c589b CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106329
3 com.adobe.illustrator.plugins.AISaveForWeb 0x165c02e3 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 84385
4 com.adobe.illustrator.plugins.AISaveForWeb 0x165c59a8 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106598
5 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
6 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 13:: Thread 2
0 libsystem_kernel.dylib 0x97766d36 mach_wait_until + 10
1 libsystem_c.dylib 0x9ce56439 nanosleep + 388
2 libsystem_c.dylib 0x9ce54cba usleep + 60
3 ExtensisPluginInterface 0x171fe0ca GMultiUserLockFileMgr::LockRenewalThreadFunc(GThread*) + 516
4 ExtensisPluginInterface 0x171fed3b GMultiUserLockFileMgr::LockRenewalThreadFuncStub(GThread*) + 421
5 ExtensisPluginInterface 0x1717de74 GThread::PthreadInternal(void*) + 236
6 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
7 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9776902e __workq_kernreturn + 10
1 libsystem_c.dylib 0x9ceaaccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x9ceac6fe start_wqthread + 30
Thread 15:
0 libsystem_kernel.dylib 0x97766c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9424da96 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x17ed60f0 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x9424e5e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
5 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x97766c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9424da96 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x17ed60f0 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x9424e5e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
5 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x97766c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9424da96 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x17ed60f0 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x9424e5e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
5 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x97766c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9424da96 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x17ed60f0 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x9424e5e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
5 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x97766c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9424da96 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x17ed60f0 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x9424e5e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
5 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 20:
0 libsystem_kernel.dylib 0x97766c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9424da96 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x17ed60f0 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x9424e5e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
5 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 21:
0 libsystem_kernel.dylib 0x97766c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9424da96 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x17ed60f0 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x9424e5e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
5 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x9776883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ceace78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x9ce5482a pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x3554e1af APXGetHostAPI + 2599055
4 com.adobe.adobeswfl 0x352e7b0f APXGetHostAPI + 82415
5 com.adobe.adobeswfl 0x3554e29c APXGetHostAPI + 2599292
6 com.adobe.adobeswfl 0x3554e307 APXGetHostAPI + 2599399
7 com.adobe.adobeswfl 0x3554e426 APXGetHostAPI + 2599686
8 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
9 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x9776883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ceace78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x9ce5482a pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x3554e1af APXGetHostAPI + 2599055
4 com.adobe.adobeswfl 0x352e7b0f APXGetHostAPI + 82415
5 com.adobe.adobeswfl 0x3554e29c APXGetHostAPI + 2599292
6 com.adobe.adobeswfl 0x3554e307 APXGetHostAPI + 2599399
7 com.adobe.adobeswfl 0x3554e426 APXGetHostAPI + 2599686
8 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
9 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 24:
0 libsystem_kernel.dylib 0x9776883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ceace78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x9ce5482a pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x3554e1af APXGetHostAPI + 2599055
4 com.adobe.adobeswfl 0x352e7b0f APXGetHostAPI + 82415
5 com.adobe.adobeswfl 0x3554e29c APXGetHostAPI + 2599292
6 com.adobe.adobeswfl 0x3554e307 APXGetHostAPI + 2599399
7 com.adobe.adobeswfl 0x3554e426 APXGetHostAPI + 2599686
8 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
9 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 25:
0 libsystem_kernel.dylib 0x9776883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ceace78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x9ce5482a pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x3554e1af APXGetHostAPI + 2599055
4 com.adobe.adobeswfl 0x352e7b0f APXGetHostAPI + 82415
5 com.adobe.adobeswfl 0x3554e29c APXGetHostAPI + 2599292
6 com.adobe.adobeswfl 0x3554e307 APXGetHostAPI + 2599399
7 com.adobe.adobeswfl 0x3554e426 APXGetHostAPI + 2599686
8 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
9 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 26:
0 libsystem_kernel.dylib 0x9776902e __workq_kernreturn + 10
1 libsystem_c.dylib 0x9ceaaccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x9ceac6fe start_wqthread + 30
Thread 27:
0 libsystem_kernel.dylib 0x9776902e __workq_kernreturn + 10
1 libsystem_c.dylib 0x9ceaaccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x9ceac6fe start_wqthread + 30
Thread 28:
0 libsystem_kernel.dylib 0x97768bb2 __semwait_signal + 10
1 libsystem_c.dylib 0x9ce5d7b9 nanosleep$UNIX2003 + 187
2 com.adobe.illustrator.plugins.Scripting Support 0x12ec683b PluginMain + 447467
3 com.adobe.illustrator.plugins.Scripting Support 0x12ea8a13 PluginMain + 325059
4 com.adobe.illustrator.plugins.Scripting Support 0x12ec6948 PluginMain + 447736
5 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
6 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 29:
0 libsystem_kernel.dylib 0x97768bb2 __semwait_signal + 10
1 libsystem_c.dylib 0x9ce5d7b9 nanosleep$UNIX2003 + 187
2 ServiceManager-Launcher.dylib 0x11694e3d Invoke + 52693
3 ServiceManager-Launcher.dylib 0x11695e85 Invoke + 56861
4 ServiceManager-Launcher.dylib 0x116923ad Invoke + 41797
5 ServiceManager-Launcher.dylib 0x116925b0 Invoke + 42312
6 ServiceManager-Launcher.dylib 0x116925ea Invoke + 42370
7 ServiceManager-Launcher.dylib 0x11692635 Invoke + 42445
8 ServiceManager-Launcher.dylib 0x11692884 Invoke + 43036
9 ServiceManager-Launcher.dylib 0x11684826 Login + 1654
10 ServiceManager-Launcher.dylib 0x11685c71 Login + 6849
11 ServiceManager-Launcher.dylib 0x11692df3 Invoke + 44427
12 ServiceManager-Launcher.dylib 0x11695341 Invoke + 53977
13 libsystem_c.dylib 0x9cea8ed9 _pthread_start + 335
14 libsystem_c.dylib 0x9ceac6de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x110590a8 ecx: 0x34f14178 edx: 0x4371c60f
edi: 0xbfffe9c8 esi: 0x375553a8 ebp: 0xbfffe978 esp: 0xbfffe860
ss: 0x00000023 efl: 0x00010286 eip: 0x110590b2 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x4371c617
Logical CPU: 0
Binary Images:
0x1000 - 0xff7ff6 +com.adobe.illustrator (399 - 15.0.0) <E4A81060-96D8-01B9-093D-04CBB8C0459B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x12d9000 - 0x13a6fe7 +AdobeAXEDOMCore (??? - ???) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x1415000 - 0x1425fff com.apple.carbonframeworktemplate (1.0 - 1.0) <5E8425F4-3852-F874-5091-CA17727F863C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x142a000 - 0x1445ff9 +AdobePDFSettings (??? - ???) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x145f000 - 0x14a3fff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <D16914DF-84AF-46F5-DBE7-4E69FDF57C2B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x1506000 - 0x1506fff +SPBasic (??? - ???) <9025F209-C255-BA15-EE86-BCF54706917D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x150a000 - 0x1510ffb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x1518000 - 0x162cfff +AdobeACE (??? - ???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x164f000 - 0x1b75fff +AdobeAGM (??? - ???) <BD6EEC99-2691-BD5F-5888-2436562E5227> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1cb6000 - 0x1cf2fff +AdobeARE (??? - ???) <EFF04636-11C5-BFF0-6DC4-0E4909802EEA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1cfb000 - 0x1d21ff6 +AdobeAXE8SharedExpat (??? - ???) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1d32000 - 0x1d4dfff +AdobeBIB (??? - ???) <6E3DC6A9-066C-B736-6465-7F91D18860FB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1d57000 - 0x1d78ff7 +AdobeBIBUtils (??? - ???) <0405CA59-8136-7A32-CCDE-D5289F02B4EC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1d84000 - 0x2076ff7 +AdobeCoolType (??? - ???) <AEC9EB8F-2122-1708-3207-2A8BE3308FFA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x20fe000 - 0x2196fff +com.adobe.AdobeExtendScript (ExtendScript 4.1.23 - 4.1.23.7573) <F68E96A7-E657-7275-09DF-4C412554CD4A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x21f5000 - 0x22d8fef +AdobePDFPort (??? - ???) <A3B34989-24B0-04AF-D9BC-2B2718803809> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x230d000 - 0x2941feb +AdobePDFL (??? - ???) <1A619F3E-A9D4-A99C-791E-92B564F64609> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2a6d000 - 0x2afaff7 +com.adobe.AdobeScCore (ScCore 4.1.23 - 4.1.23.7573) <6A15402A-09B2-B1F8-5ECC-D7871EC054C3> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x2b3f000 - 0x2bdffef +AdobeSVGExport (??? - ???) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x2c09000 - 0x2ea7ff2 +AdobeSVGRE (??? - ???) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x2f80000 - 0x2fd8ff7 +AdobeXMP (??? - ???) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2fe7000 - 0x3073fef +AdobeXMPFiles (??? - ???) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x30aa000 - 0x3177ff3 +libicui18n.dylib.36.0 (36.0.0 - compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicu i18n.dylib.36.0
0x31da000 - 0x32b4fef +libicuuc.dylib.36.0 (36.0.0 - compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x32f4000 - 0x3ca4fff +libicudata.dylib.36.0 (36.0.0 - compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x3ca7000 - 0x407fff7 +AdobeMPS (??? - ???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x41ae000 - 0x4214ffb +com.adobe.amtlib (amtlib 3.0.0.64 - 3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x4244000 - 0x42d5ff7 +libicucnv.dylib.36.0 (36.0.0 - compatibility 36.0.0) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.3 6.0
0x42f4000 - 0x44daff7 +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x4568000 - 0x45cffea +com.adobe.amt.services (AMTServices 3.0.0.64 [BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00] - 3.0.0.64) <EE468E2C-A6BD-E2EE-7ABE-69168B143B44> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x460e000 - 0x468bfff +AdobeOwlCanvas (??? - ???) <6718BCAA-AAF5-07C2-B2F5-D7CD3BF5B924> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x46a7000 - 0x47dffe7 +WRServices (??? - ???) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x4821000 - 0x4825ffc +com.adobe.AdobeCrashReporter (3.0 - 3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x482c000 - 0x487fffb +com.adobe.headlights.LogSessionFramework (??? - 2.0.1.011) <4F2BFF03-01D2-A07D-E5E2-7F88D4C2DEC4> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x48c7000 - 0x48d9fff +com.adobe.pip (??? - 5.0.0.2021) <5251926B-C2C0-282C-B3A9-94A9FEF0FCB8> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x48e2000 - 0x5625fff +com.adobe.psl (AdobePSL 12.0.0.7524 - 12.0.0.7524) <CFBCB19A-03F7-D095-1F48-8D68F05A25C5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x5964000 - 0x5ae1fef +com.adobe.dvacore.framework (dvacore version 5.0.0 - 5.0.0.0) <565B8F4B-EFEA-D847-91FE-17B8ED169DF2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x5c5c000 - 0x5f4cfef +com.adobe.dvaui.framework (dvaui version 5.0.0 - 5.0.0.0) <7E7F77B3-0CB3-8885-915E-EDACEE27500E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x6274000 - 0x65baff3 +com.adobe.dvaadameve.framework (dvaadameve version 5.0.0 - 5.0.0.0) <0E97C356-CEE3-9CA3-3C90-8196F560164E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x6ac9000 - 0x6adbfef +com.adobe.dvaai.framework (dvaai version 5.0.0 - 5.0.0.0) <2D9772CA-D866-6A7F-CF74-FD7F485350B2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x6aec000 - 0x6af2fef +com.adobe.boost_date_time.framework (boost_date_time version 5.0.0 - 5.0.0.0) <FB5A16A5-D6E7-71B7-78A8-A174A64EF477> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x6b03000 - 0x6b0eff3 +com.adobe.boost_filesystem.framework (boost_filesystem version 5.0.0 - 5.0.0.0) <604EA207-EEF2-AC6E-A8B1-26737E5AB0A7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x6b22000 - 0x6ba0fe2 +com.adobe.boost_regex.framework (boost_regex version 5.0.0 - 5.0.0.0) <F95BC864-6CFC-EAF4-A6DF-27608A5DD30E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x6c04000 - 0x6c0efff +com.adobe.boost_signals.framework (boost_signals version 5.0.0 - 5.0.0.0) <08C988D8-10F3-66EF-AE15-B086AD240942> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x6c21000 - 0x6c23ffb +com.adobe.boost_system.framework (boost_system version 5.0.0 - 5.0.0.0) <7ACBC8B3-0BEA-7B7B-04FF-95C6A93E3E7E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x6c2a000 - 0x6c31ff2 +com.adobe.boost_threads.framework (boost_threads version 5.0.0 - 5.0.0.0) <4942ACFF-5944-0F7F-8481-49CAF902D15F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x6c41000 - 0x6c9ffe2 +com.adobe.boost_serialization.framework (boost_serialization version 5.0.0 - 5.0.0.0) <FBAA7D86-4F90-3337-4657-022BA313C894> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x6d76000 - 0x6f15fe7 +com.adobe.owl (AdobeOwl version 3.0.89 - 3.0.89) <04CA525C-D4E0-DE62-BF07-D9EF6386AA58> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x6f7e000 - 0x6febfef +FileInfo (??? - ???) <4A4C74F9-CA83-B174-F56D-F7671DC61389> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x7006000 - 0x70b3ff7 libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <7B6DB792-C9E5-3772-8734-8D0052757B8C> /usr/lib/libcrypto.0.9.7.dylib
0x70f8000 - 0x7135fff com.apple.vmutils (4.2.1 - 107) <43B3BFA5-8362-3EBD-B44B-32DCE9885082> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x714f000 - 0x7152ff8 +com.adobe.ape.shim (adbeape version 3.1.65.7508 - 3.1.65.7508) <FFDDAB7A-220F-7344-F12B-010CA0C41DAB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x7701000 - 0x7702ff1 com.apple.textencoding.unicode (2.4 - 2.4) <4E55D4B9-4E67-3FC9-9407-3E99D1D50F15> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x97db000 - 0x97e3fff +com.adobe.asneu.framework (asneu version 1.7.0.1 - 1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0xcffc000 - 0xd06cfeb +com.adobe.adobe_caps (adobe_caps 3.0.116.0 - 3.0.116.0) <50675115-BEDC-72F9-C42D-374196E83EC2> /Applications/Adobe IllustratErrors "Exit Code: 6," "Exit Code: 7"
No idea about your crashes. They seem too arbitrary to make sense of them...
Mylenium -
ITunes.exe crashes with BEX error, 10.7 32 bit on winXP
I installed ituens 10.7 32bit and itunes.exe started to crash with a BEX error. i have tried uninstalling an cleaning everything i can think of (HT1925) . i have tried deactivating Direct3D in quicktime. i'm using spanish XP i tried installing in spanish and english. no windows updates missing. i'm out of options. any ideas could help. i had a 10.6.3 installer also tried that one and still the same error (different numbers but basically the same)
EventType : BEX
P1 : iTunes.exe
P2 : 10.7.0.21
P3 : 504d85d9
P4 : unknown
P5 : 0.0.0.0
P6 : 00000000
P7 : 08660740
P8 : c0000005
P9 : 00000008Hi Guys.
Im also getting a Bex error on my Vista laptop. See below. Originally did an update. Have since uninstalled and reinstalled. Any help would be appriciatted. Thankyou.
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.7.0.21
Application Timestamp: 504d85d9
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4cf45322
Exception Offset: 67891040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 3081
Additional Information 1: 262d
Additional Information 2: 76f815d980ec17f1a0d4c8c987ca3dc6
Additional Information 3: 4d94
Additional Information 4: 92b97302c07b7f5457404bf3447e4bcd -
Mac: InDesign CC crashing after Flash Player update
System: Mac OS X 10.8.4, Adobe CC (InDesign, Photoshop, Muse) running on a MacBook Pro retina from mid-2012.
Yesterday, after the Media Encoder and DPS update, InDesign begun to crash and did not run. I already reported this in another thread.
I restored my system from a clean, perfectly working clone. No problems at all. Of course, I avoided the CC updated for now.
Now, I did update the Flash Player (from 11.7.7 to 11.8). No other changes were made. And InDesign begun to crash AGAIN. This time, if I chose reopen from the crash notice, I can run the application. But it is very clear it is caused by Flash Player.
The error report:
Process: Adobe InDesign CC [301]
Path: /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Identifier: com.adobe.InDesign
Version: 9.0.0.244 (9000)
Code Type: X86-64 (Native)
Parent Process: launchd [122]
User ID: 501
Date/Time: 2013-07-15 07:26:56.563 -0300
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 172907 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 8005 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: D2AE7186-A8CF-EEB2-BFF3-43BD23A2650D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000100006000 [ 24K] r-x/rwx SM=COW /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 PublicLib.dylib 0x00000001010e796c CDataExchangeController::GetInternalizeableFlavors(K2Vector<unsigned int, K2Allocator<unsigned int> >&) const + 108
1 PublicLib.dylib 0x0000000101386278 0x1010ab000 + 2994808
2 PublicLib.dylib 0x0000000101386693 MOSTypeUTIMap::GetIDSupportedUTIList() + 19
3 com.adobe.InDesign.Application UI 0x0000000110ac0d7e 0x110a8b000 + 220542
4 com.adobe.InDesign.Application UI 0x0000000110bc0469 0x110a8b000 + 1266793
5 com.adobe.InDesign.AppFramework 0x000000010eafcd7e 0x10e9f0000 + 1101182
6 com.adobe.InDesign 0x0000000100001dbc main + 412
7 com.adobe.InDesign 0x0000000100001bb4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff81200d16 kevent + 10
1 libdispatch.dylib 0x00007fff8868cdea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8868c9ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff812000fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff81b1b023 _pthread_cond_wait + 927
2 com.apple.CoreServices.CarbonCore 0x00007fff8908a406 TSWaitOnConditionTimedRelative + 163
3 com.apple.CoreServices.CarbonCore 0x00007fff88feca98 MPWaitOnQueue + 252
4 PMRuntime.dylib 0x000000010165ebe1 0x10165d000 + 7137
5 com.apple.CoreServices.CarbonCore 0x00007fff890617e0 PrivateMPEntryPoint + 58
6 libsystem_c.dylib 0x00007fff81b167a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff81b031e1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff812006d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff81b18f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff81b18d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff81b031d1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff812006d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff81b18f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff81b18d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff81b031d1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff812006d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff81b18f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff81b18d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff81bBack to my initial rotice, I saw the crash is not due to Flash Player. This is what I made:
1. Restored again the system. Did open ID. It runs ok the first time. Closed ID and tryed to open it again. Crash. I do not did anything else after the restore so it is not caused by Flash Player update.
2. Tried the solution already known regarding users fonts. Not to avail.
3. Maybe another app would cause the problem. So I begun to remove apps which run with the system start. For each one, I did an uninstall, restart the system and then tried to open ID. The results:
3.1. BetterTouchTool: ID kept crashing.
3.2. Midnight: ID kept crashing.
3.3. Boom: ID kept crashing.
3.4. FocusMask: ID kept crashing.
3.5. KeyRemap4MacBook: ID kept crashing
3.6. ClipMenu: ID kept crashing.
4. Thought some customization could also interfere with ID. So tried:
4.1. Remove personal keyboard layuot: ID kept crashing.
4.2. Remove personal keybindings: ID kept crashing.
5. Considered Spotlight indexing may also be the cause. So I made sure this process is not underway prior to open ID. Crash again.
6. Maybe the problem is releated with some very specific system privilegies ID needs and are not the default ones set up in the system. In order to fix this I did set up total control to my user over all folders I guess ID may be using, propagating these privilegies to subfolders. No better.
7. Created another admin user and then I am able to use InDesign CC with it (thanks, Steve!). This is a solution I tried to avoid with the 1–6 procedures because I knew I ahd to invest several hours in order to configure the system to this new user. But at leat it is working. Anyway, another problem appeared: Creative Cloud app says it has an update available but the installation fails every time.
So, I exchanged a critical problem to a relevant one. Better but still far from good.
By now, I really do not believe the ID crash is a sytem problem. See, I made a clean install of OS X 10.8, updated to 10.8.4, tested all and saved a clone. Then, added all the apps I use except CC, configured them all, did tests and saved a second clone. Finally, I did add CC apps (actually, just ID, PS and Muse), tested them and again saved a clone. Everything is ok with restores made from these three clones. I have 84 apps working fine –including other CC apps– and just ID crashing. Nothing indicates the problem is with the system and not InDesign.
Actually, I still think there is something to do with file and folder privilegies used by Adobe installer which does not match the user ones. The fail to update CC app also seems to point to this. But I do not know enough about these deep system administration issues to do further investigation. I suppose Adobe will release an update within a month and point to some "system conflict" with ID. -
Why is my InDesign CS4 crashing with serious error detected?
Hi.
Can anyone help please?
I am also having this problem. I have a MAC 10.6.8 and am trying to use indesign CS4, but I keep crashing due to a serious error being detected.
I have no idea what this could be.
The action that seems to trigger it is if I try to place multiple images in to a grid format by holding down cmd+shift, however I have also recently installed new fonts in my public library from dafont.
Here is the link to my pastebin crash report > Crash Report - MSADMIN - Pastebin.com
Any help would be so appreciated!
Thank you in advance.One of the images causes an error during place.
The error is not handled correctly before InDesign continues with the next place.
At that point a security mechanism steps in and invokes the "protective shutdown".
Fonts are probably not involved, unless your images are actually placed InDesign files, EPS or alike.
You can try to place the images individually, one of them should bring up an error dialog.
Dirk
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