CS3 install will not install Acrobat 8 in windows 8.1 (iMac OS X running parallels 10)

Hi folks,
I've been merrily and happily running CS3 in XP on a windows virtual machine using parallels 10 on my iMac, until XP gave up the ghost. I deleted the VM and built a new one with windows 8.1 installed. When I run CS3 install, the install fails to install Acrobat simply citing an installation error in the install window (no further detail provided). I am able to install Acrobat by delving into the CD sub-folders and running the setup application, but I end up with an instance of Acrobat that does not recognise my CS3 serial number......
Any suggestions

um, how do i do that? I can only find a compatibility option which lists currently installed applications to make them work better, not an option to make windows 8.1 into xp compatibility mode to actually do an install?

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Firefox29, on a new win7 computer which has never had ff installed, will not install the latest flash plugin from adobe.

I promise to refrain from venting my disgust :-) but when FF 9 blew up the entire web. I had all kinds of issues so I did things like Bill Gates taught us to do. I re-installed windows 7, brand new, formatted HD and all. The very first thing I did was open IE to download FF29 from the mozilla site and it installed. I went to pages I know have fits with flash on purpose, www.nydailynews.com, for instance and got the message that no flash was installed, do I want to install it? Well, yes, I have brand new FF on a brand new computer, so to ahead. Did the usual, installed Flash, shut down, and even rebooted the computer, and golly gee, the web pages tell me I have no flash installed. Its in IE, and of course chrome, and it appears in the installed program control panel, but I can't use flash with FF 29.
I wiped the hard drive and reinstalled win 7, then installed ff 28. Went to adobe and installed their latest flash version, and still no flash in any version of firefox. I also checked the option to never update, but when I rebooted an opend FF29, it miraculously turned into FF29, and of course still does not work with the flash plugin.
I think firefox has had a world of trouble with Adobe Flash for over a year and have hoped for a solution. Basically a browser that cannot run Flash media is totally useless. I wonder why this problem was no addressed and corrected, when instead all the the resources were put into raping my computer and forcing FF29 onto it?
I am not a cry baby, who wants to complain, but will you please fix this issue so I don't have to abandon my favorite browser.. I don't enjoy Chrome, and IE is just not an option for me.
Before you make any moreoverhauls on the UI, could you fix the problems with flash. I find it a little condescending to tell a 25 year user of computers to make sure " you have the latest versions" when in fact I have a brand new install of windows and the very latest from Adobe and Mozilla and they do no wok together, even when I down grade to FF 28, which as I told you, automatically upgrades to FF 29 each time I boot up.
Please help. IF installing the latest Adobe onto a brand new hard drive and install of windows 7 fails, what do you suggest, as the usual " version issue" cannot apply here.
FWIW, I have vista on my laptop with the same problems, the same reinstalls and the same guaranteed latest versions. Since the hd is formtted, there cannot be an residual FF dlls hanging around or in the registry.
I have always seen open source as the way to the future, since the first PC arrived, but its looking like a bad idea.
If you want to build a firefox that works, I will pay for it, so long as I can get help when things break. Browsers are huge in the web, so paying for reliable performance seems like a fair thing to do.
I am sorry, but I am frustrated at the lack of progress towards a solution and really do not wish to be told to see if I am using the latest versions. I have taken every step possible and gone all the way to a brand new machine and FF does not work with flash reliably.
Help? Please?
john
<sub>edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)</sub>

adobe test page says it is installed. but I said, some pages I visit say I don't have it installed.
I use prefbar ( I delete it and reinstall to make sure its not an issue) usually because it lets me turn off flash and avoid the crashing and locking up but when I check the flash block on prefbar, it says " plugin is not loaded"
I posted from the machine that does not work, but it does not work on my Vista Laptop, or my daughter's computer either. In all cases, I wiped the drives and reinstalled the OS and went directly to Firefox for 29 and to adobe for their latest.
Flash IS installed on my machine... It works in IE, and Chrome, but firefox 29 does not install the flash plugin, even tho the installer says all is well
The reason I went totally clean is to make sure there was no process blocking it or if Java was creating the issue as well. The reality is, I started with a brand new computer, three times, and Flash will not load into Firefox 29 in any case
I have started clean many times now and backed up and installed ff 28. I had no problem with the flash plugin using ff28, . I would have stayed there, but when shut down ff 28 and opened it later, it "magically downgraded to version 29" and i do mean " downgraded -( even tho I had gone into options and said do not install updates.
I am grateful for your attention. I find that web browsers are very important anymore, an a non functional one makes the web a waste. I mentioned www.nydailynews.com and would really not want to make a long list of every page that demands a flash plugin, for they are legion that I don't have, mostly because when the page wants flash, FF locks up. Its will not even let me copy the URL to try and make a list, but the browser is totally locked up and I have to kill the process I get the message I have been getting for about a year that the shockwave plugin has stopped working. There is no shockwave on my computer.
I know it looks like I have two different problems as the plugin does not load, but for instance, when I got it worrking in FF28, it loaded but constantly crashed an locked up the browser with the shockwave message, even tho I never install shockwave any time
Frustration is the word for the day, or the week :-)
Thanks much
Kind regards,
John

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Hi all,
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CS3 will not install on Windows 7, 64-bit. No error message. Just stops installing. This is a brand new machine. This is one of the first things I'm installing on it. I'm running Windows 7 Home Premium 64-bit. The disks are fine. I have the programs installed on my two XP machines. When I run the disk, I get the window pop up that says "Initializing Installation for Adobe Creative Suite 3". Then the disk stops spinning and nothing else happens. No error message. Nothing else happens. I'm baffled. I have searched several discussion boards and cannot find anybody that has had a similar install issue like this.

Old_Timer I would recommend reviewing your install logs to determine the exact error message. You can find details on how to locate and interpret the logs at Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.

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Acrobat 9 Pro will NOT install (CS4 Design Premium)
Acrobat Pro 9 will not install (FAILED), although every other program on the CS4 DVDs did install properly.
I have followed the instructions, and have tried with no programs running, not even virus protection (which is an insane thing for Adobe to demand of a product being installed where the installation routine is expecting an Internet connection): FAILED.
I uninstalled my Acrobat 6 Pro, (a standalone Pro version that I had to have a few years ago.) I uninstalled that working program knowing I had no idea where my original Adobe Acrobat CD is located, so I was essentially cutting myself off of Acrobat Pro if the Acrobat 9 Pro install continued to fail.
I reported this to Adobe support online.
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So, I un-installed the trial version of Acrobat 9 Pro that had installed without a hitch and had worked flawlessly for 30 days.
Now I'm going to have to visit hell, and get the software that I paid hundreds of dollars for to work...
Please STOP and NOTE: Acrobat 9 Pro installed perfectly from the downloaded Internet version. What does that tell you? There are no operating system issues, no hardware compatibility issues (which I knew anyway, as the OS and hardware is up to date.) Even more significantly, there is no issue with the Windows registry, or other versions of Adobe Acrobat that had been installed before in the machine. My conclusion was that it has to be a problem with the installation routine on the CS4 disks.
So, I spent an hour on the phone with Adobe personnel: software support, to customer service, to sales, to customer service, and back to sales. After software support came to the conclusion that I needed to UNINSTALL ALL OF CS4, and run a clean-up utility, I knew I had to try getting a new set of DVDs and hope the installation routine problems/bugs had been worked out.
After being batted back and forth by Adobe Customer Service and Adobe Sales, I finally got someone to agree to send a set of DVDs to me.
I got the DVDs. I tried to install Adobe Acrobat 9 Pro: FAILED
As I told the software support person, I do not want to un-install the entire CS4 suite. I have all of those programs working fine, and have about a dozen web sites within Dreamweaver CS4 painstakingly set up and active, and some of them are current projects that I am working on daily. I also have multiple extensions installed, and spent quite a bit of time getting all of those programs set up for my preferences and my work flow. I DO NOT WANT to uninstall the entire suite of applications to get Acrobat 9 Pro to install.
And the conclusion of the "sophisticated" Adobe Support Advisor as to what specifically was the instalation issue?
Adobe Support Advisor
The module found no solutions to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support
System Information :
Operating System = Windows XP
Locale = en
At this point, what I want is to know what registry keys to edit and which folder(s) to delete to eliminate previous traces of Acrobat. In other words, just exactly the tiny piece of the "clean-up utility" that I need to run in order to allow the *Y#^%@#&#(& installation routine to work for Acrobat 9 Pro. I have no intention of uninstalling Dreamweaver CS4, as that is my business livlihood, and I know that my Dreamweaver CS4 client files/sites could not be read by earlier Dreamweaver versions. Asking me to uninstall Dreamweaver, Photoshop, Illustrator, Flash, InDesign, and Fireworks is insane. Your bad installation routine is not my fault, and you cannot expect me spend countless hours getting all those programs set up the way I want and with all my client/work files working correctly and all the extensions set up properly. So, if Adobe software support refuses to tell me what registry keys need to be changed, then I want Adobe Sales to send me a new, standalone version of Acrobat 9 Pro on disk.
Dennis

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
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Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
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I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!

Hi there willjay3976,
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http://support.apple.com/kb/TS5376
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Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
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TRy the following user tip:
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Any one had this issue
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Apple Software Update
Apple Mobile Device Support
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Hi rrfhp,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand none of the HP drivers will fully install.
I will be happy to help you.
Are you signed in as the Administrator of the computer?
I would turn off all start up programs to make sure there isn't something blocking the printer.
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Click Disable All, and then click OK.
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Temporarily turn off any Antivirus software.
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Don't connect the USB cable until prompted.
Try printing now.
Then go back into msconfig and enable the All Microsoft Services and enable all on the start up tab.
Turn the Antivirus software back on again.
Please let me know the results if you are still having issues.
Are you getting any error messages?
Thank you for posting on the HP Forums.
Have a nice day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi @aggie62,
Welcome to the HP Forums!
I understand that your HP Officejet pro 8610 driver will not install on Windows 8.1. I am happy to help!
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Do you see any error messages?
How is your printer connected? Wireless, Ethernet, or USB?
Are you able to make copies with your printer?
In the meantime, please try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any antivirus programs. How to Disable Antivirus in Windows 8?
Disable any firewall programs. Windows Firewall from start to finish.
Create a new user account. Managing User Accounts and Logins (Windows 8).
Re-install using the HP Printer Install Wizard for Windows .
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

CS3 install will not install Acrobat 8 in windows 8.1 (iMac OS X running parallels 10)

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