CS3 Installation Error...

I attempting to intstall D/W CS3. It unzips the files and starts to install, then a warning pops up stating that I need to close the following applications:
"outlook.exe"
Problem is, O/L is not running. Any suggestions on how to correct. I have already re-booted a couple of times.

Any other thoughts or ideas you may have will be geatly appreciated.
Hi Ben,
No I'm no other ideas - if you can't get it sorted by following various steps in that technote, then all I can suggest is that you contact Adobe Support.
Good luck :-)
Nadia
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Adobe premiere pro cs3 installation error

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im downlaod adobe premiere pro cs3 trial version and setup it on my pc but at the first step i take this error message
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Create a new administrator account and login using it. Try the installation again. If it fails with the same error the download may be corrupt as Phil mentions.
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Creative Suite CS3 installation errors

Hello,
I have installed my copy of Creative Suite CS3 several times on my PC. However, recently my PC was hit with a virus. I reinstalled Windows XP/SP2. When I now try to install Creative Suite, I get errors every time.
I've tried to install it now five times. The message that I'm getting is similiar to "component installation failed". (I'm recalling the message from memory.) I'm trying to put Photoshop, Illustrator, Flash, Fireworks and Dreamweaver on my machine, but this error appears with every application I attempt to install.
I'm not aware of any error log that Adobe is keeping with the installation process.
Does anyone have any suggestions? thanks.

Adobe customer support has kindly provided me this KB article:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401401&sliceId=2
I'm going to go through these steps this weekend.

CS3 installation error "Internal Error 2739"

My CS3 after system restore didn't start up and didn't want to uninstall and I was advised to remove it with CleanerTool and delete the folders from program files. I don't know if it worked, but now when I want to install it again, I get "Internal Error 2739". I really would appreciate if it could work again since I legally bought the CS3 and feel cheated now that it doesn't work, not to mention I have a deadline upcoming and need to work with these programs and not waste time with some poorly done licensing subsystems. And no, I cannot solve this by reinstalling the windows.

Whoa, thanks a lot, it seems to have worked and even installed the applications. I had no idea it would be this simple after wasting my time on it for over a week.
Thanks again!

Installation error with CS3

After running the CS3 installer, a blank "installer alert" comes up and the disc ejects, leaving no way to know what the problem is.
You must uninstall Safari 3 Public Beta, then uninstall your Adobe CS3, then restart the install of CS3. This takes care of the problem.
You can find the Safari 3 Public Beta uninstaller inside the downloadable installer; after running this uninstaller you will still have Safari 2 installed on your system.

You wrote to a wrong forum. This forum is about Safari 3 beta for Windows

Cannot install Adobe CS3, Installer fails

Hi, everybody,
I hope somebody can help me here, as for almost 3 weeks now I am trying to install Adobe's CS3 Design Premium and I can't get it to work. Adobe's tech support is very friendly and comes with solutions and things to try now and then but first response time is really slow (48h) and secondly they haven't found a solution yet, though being escalated up in Tech Support levels already.
Problem:
Can't install CS3 (English version), Design Premium
Platform:
WinXP Professional SP2 2002 (all patches) US
Intel Pentium M 1.7 GHz
1.5 GB RAM
C:, D: Partition
On C: still 25 GB available
Computer is in domain.
Have tried to install it as local Admin and Domain-User (who is also in local Admin group with all rights).
Furthermore CS2 is installed, Macromedia, Office products etc.
Details:
1. Can start installer, all screens are accessible, can make entries everywhere.
2. Installation starts and progress bar appears.
3. Installers runs to the end (without any problem), summary screen comes.
4. Summary says that some products could not be installed.
5. Installer installed the "smaller" apps, like Acrobat, Device Central, Bridge etc. BUT NOT Flash, Photoshop, Illustrator etc.
Side effect is that, as Acrobat and Distiller cannot be activated by itself, I cannot use them anymore and the CS3 installer does remove these two CS2 products. Well, working with Reader currently :-(
Also, the numerous uninstallations (45 min!) remove also PDF plug-ins and Flash plug-ins, so a terrible situation to be in.
What I have tried so far (and which hasn't worked):
1. Ran CHKDSK over the hard disks, no issues.
2. Installed from hard disk (instead DVD).
3. Disabled all services and startups, as well as firewalls, virus scanners etc.
4. Let the cs3clean script run (provided by Adobe, which resolves problems if you had CS3 beta installed, which I didn't), with level 1 and 2.
5. Tried to install only specific applications (not all).
6. Ran MSCLeanup app.
7. Analyzed CS3 Install log for FAILED, Error Code 3 etc., no dramatic entries. Only thing that sometimes appears:
- Error 1303, not enough privileges for CONFIG.MSI, which seems to be a known MS issue when the hard disk responds too late. Of course privileges for CONFIG.MSI are there, also tried reapplying them, deleting folder etc.
8. Applied privileges new to all folders.
9. Ran a registry cleaner
10. Deinstalled Bridge 1.0
11. Tried it in Safe Mode, not possible (Installer says cannot be run in sfae mode).
More:
Adobe tech support also suggested to uninstall Bonjour, but I cannot find any entry and therefore have no idea how to uninstall. Add/Remove programs doesn't list it.
As the Installer runs about one hour, it is not only time-consuming, it also kills my productivity, as no Browser, Adobe or MS product can run when the installer is running.
Googled for error 1303 and CONFIG.MSI similar problems. Found numerous entries with CS3 installation issues, with some the CS3 Beta clean script helped, others had success with copying installation folder to hard disk, everybody something else (or no solution). And nothing that helped me.
As I know haven't heard from Adobe Tech Support for four working days, does anybody have any idea what else I could try?
Thanks
Matthias

There are log files that record the process of installation. If errors occur, they will be recorded in those log-files.
You should open up the log file in C:\Program Files\Common Files\Adobe\Installers. The file is called something like Adobe Creative Suite 3 Design Premium 1.0.log.gz (depending on your install type).
Pay attention to the file extension: it should be .log.gz and not just .log
To open it you should have a program like Winzip or Winrar, because it's an archive file containing a text file.
Search in the text file for the error message. Search for "Error ".
In my case it was "Error 1401.Could not create key \Software\Classes\.svg\OpenWithList\Illustrator.exe. Verify that you have sufficient access to that key, or contact your support personnel."
Now follow these steps:
1. Make sure you are logged in as an Administrator in Windows XP.
2. On the Windows TaskBar, choose Start, Run, type "regedit" (without quotes), and click OK.
3. Navigate to the following key that was of your error message (in my case it is: HKEY_LOCAL_MACHINE\Software\Classes\.svg\OpenWithList)
4. Right-click "OpenWithList" and choose Permissions.
5. Make sure your user name displays under "Group or user names."
NOTE: In the Windows XP Pro edition, the user name displays next to the word, Administrators.
In the Windows XP Home edition. the user name may display without the word, Administrator.
If you are not sure whether or not you are logged in as an Administrator, you can verify user rights in the Control Panel, User Accounts.
6. Verify that "System" also displays under "Group and User Names."
If the System name is not there, add it as follows:
7. In the Permissions for OpenWithList dialog box, click Add.
8. Type "System" (without quotes) in "Enter the object names to select" and click OK.
9. In "Permissions for System," make sure "Full control" and "Read" are set to "Allow."
10. Click OK, exit the Registry, and proceed with the install.
Read the tech note as well: http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402035&sliceId=1
My problem was solved this way. Good luck!

Adobe Acrobat 9 Installation Error 2?

Support:
I just purchased Adobe Creative Suite 4 for my office and I'm having issues installing Acrobat 9. All other applications install, etc: Photoshop, Dreamweaver. To get ready I uninstalled all my old CS3 software and used the CS3 clean utility from Adobe. Then I searched all my files and registry and deleted all leftover files and registry entries.
I restarted and began to install my wondrous new CS4! Everything went well until the end of the installation. I got an error saying Adobe Acrobat could not be installed. It gave me the below output, basically put: "Error: Error 2". I then went to the support site and installed the Adobe Air, Adobe Support Advisor. After a quick check of the "Creative Suite Product Install" option it returned, "The module found no solutions to report for the selected log file.".
Adobe Installer Error Info:
"Sorry you are experiencing trouble with this installation.
Adobe Acrobat 9 Professional (At install, older versions get upgraded. A l'installation, les versions plus anciennes sont mises à niveau. Bei der Instalation werden ältere Versionen aktualisiert.)
Error:
Error 2."
I don't know what to do now. I desperately need Acrobat installed for my business. I have searched the support site up and down and have found no information on the issue. I did find a support issue which says, "Acrobat 9 is not installed as part of Creative Suite 4 on Windows (XP 64-bit, Vista 64-bit and 2003 Server 64-bit): Adobe Acrobat 9 fails to be installed as part of Adobe Creative Suite 4 on Windows XP 64-bit, Windows Vista 64-bit and Windows 2003 Server 64-bit." However I have an x86 (32bit) system. Hell, I even tried to install the Windows KB update file and it wouldn't let me due to my system being 32bit. Link to the issue below:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407134&sliceId=1
I then also found a user who reported the infamous Error 2; however sadly he did not have the exact same issue although similar. He too ran the analyzer application and it also found no errors. He is also running a similar setup to mine (see specs below). He gets the same error when trying to install the other applications such as Illustrator, Photoshop, etc... To this day his issue has not been taken care of. Link to his issue is below:
http://www.adobeforums.com/webx/.59b6f48a
My system information: Windows XP Pro SP3 with a P4 3Ghz, 2GB DDR RAM, Radeon X1650, multiple hard drives, and the most recent updates, software, etc...
Please help and thanks in advance,
Mike

Bob -
I know my original post was over a year ago, but unfortunately I wasn't ever able to resolve it. I worked with tech support over the phone wasting hours of both of our time trying to resolve this problem. Now when I need to use Acrobat 9 Pro, I have to access it with my laptop and then transfer my work back to my desktop computer in order to use the rest of the CS4 Suite on my desktop. The crazy thing is I'm running the exact same XP software on my laptop as I run on my desktop and Acrobat on my laptop works great. So I have no doubt that Acrobat works well with 64 bit systems on Vista and 7, but I'm not very confident that by upgrading to a new windows operating system will result with success. This issue seems so strange to me since I am able to run 50 other applications on my desktop from other software manufacturers and can successfully download new applications from any software manufacture with the exception of Acrobat. If anyone has a similar problem and can figure out a solution, please let me know.
- Neil

Adobe Acrobat 9 Installation Error 2? *Updated*

______________________________________________________
Question**********************************************
Support:
I just purchased Adobe Creative Suite 4 for my office and I'm having issues installing Acrobat 9. All other applications install, etc: Photoshop, Dreamweaver. To get ready I uninstalled all my old CS3 software and used the CS3 clean utility from Adobe. Then I searched all my files and registry and deleted all leftover files and registry entries.
I restarted and began to install my wondrous new CS4! Everything went well until the end of the installation. I got an error saying Adobe Acrobat could not be installed. It gave me the below output, basically put: "Error: Error 2". I then went to the support site and installed the Adobe Air, Adobe Support Advisor. After a quick check of the "Creative Suite Product Install" option it returned, "The module found no solutions to report for the selected log file.".
Adobe Installer Error Info:
"Sorry you are experiencing trouble with this installation.
Adobe Acrobat 9 Professional (At install, older versions get upgraded. A l'installation, les versions plus anciennes sont mises à niveau. Bei der Instalation werden ältere Versionen aktualisiert.)
Error:
Error 2."
I don't know what to do now. I desperately need Acrobat installed for my business. I have searched the support site up and down and have found no information on the issue. I did find a support issue which says, "Acrobat 9 is not installed as part of Creative Suite 4 on Windows (XP 64-bit, Vista 64-bit and 2003 Server 64-bit): Adobe Acrobat 9 fails to be installed as part of Adobe Creative Suite 4 on Windows XP 64-bit, Windows Vista 64-bit and Windows 2003 Server 64-bit." However I have an x86 (32bit) system. Hell, I even tried to install the Windows KB update file and it wouldn't let me due to my system being 32bit. Link to the issue below:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407134&sliceId=1
I then also found a user who reported the infamous Error 2; however sadly he did not have the exact same issue although similar. He too ran the analyzer application and it also found no errors. He is also running a similar setup to mine (see specs below). He gets the same error when trying to install the other applications such as Illustrator, Photoshop, etc... To this day his issue has not been taken care of. Link to his issue is below:
http://www.adobeforums.com/webx/.59b6f48a
My system information: Windows XP Pro SP3 with a P4 3Ghz, 2GB DDR RAM, Radeon X1650, multiple hard drives, and the most recent updates, software, etc...
Please help and thanks in advance,
Mike
Solution**********************************************
Support:
I have figured out the solution to the issue on my own. I usually have the print spooler service disabled on my work PC to combat intellectual property theft. However, I remembered that I once had an issue installing Adobe CS3 Master Collection (Adobe Acrobat 8 Pro). The older generation Adobe software (Adobe Acrobat 8 Pro/CS3) displayed the error that the print spooler service was not started and provided a solution. What is really strange is that the newer software (CS4) simply gives no description of an error and simply outputs "Error 2".
Adobe Acrobat 9 Pro included with Adobe CS4 Master Collection will not properly install if the print spooler service is not enabled and started! After the install you can disable the print spooler service as usual, but it is necessary upon installation to have it running. In addition, Adobe Acrobat Reader 9 (Free Edition) will install and perform as usual with the print spooler service disabled. I suggest putting this information on your site for others who may experience the same issue in the future.
Regards,
M

Checking the Event Viewer is good advice.
I had Error 1606.Could not access network location, and a web search led me to this advice to remove old registry entries for MS Office:
http://www.gilsmethod.com/fix_error_1606_acrobat
Makes no sense but there you have it.

Fatal error during installation - Error 1603 ONLY on XP

My Dears,
while installing any CS3 or CS4 Adobe product for my friend, at ~90% of installation error comes up:
"Adobe Photoshop CS4
Error:
Error 1603. Fatal error during installation."
I am struggling to solve it for 3 days now, and of corse I have seen and tryied all things proposed in posts like this: http://forums.adobe.com/thread/373577 , but still nothing helps me.
Thats list of all things that I have tryied to do:
- CleanUp fix
- Uninstalling all Adobe before fix
- Turning Internet off fix
- Turning anti-vir things off fix
- Registery fix
- Starting from CLEAN new system fix
- Changing language from US to International fix
Still nothing. Probably thats the point of problem:
Current Situation:
Got ACER ASPIRE x3200 desktop width Windows Vista (preinstalled), did clean installation of Windows XP and dumped Vista
There is no official drivers for XP, but got cracked chipset driver and official nVidia 8200 driver for XP from Internet
Got all Service Packs
100% legal
If nothing is working, maybe thats becaouse of my PC?! Installed it on my laptop with Vista 32b - WORKS (it means that installation CD is not corruptet or something). But then I have tryied to install it on another laptop with XP PRO - fail as with my PC. It seems that Windows XP Pro is not good for CS3 or CS4, BUT it did months before in my old unbranded PC.
Help! I really want to install that stuff.
Best Regards,
Westmidlander

I was only speaking very generally... This is all common sense...
Adobe and other software makers are moving on from XP in their development. Thus XP becomes more and more troublesome to use as the likelihood of problems increases.
In the case of installation, a lot of very specific things are required of an installer so that it can work on Windows 7. The User Account Control (UAC) system and other security measures such as file permissions have to be completely and properly satisfied to install software on the newer systems. Indeed, the application itself even has to work differently to be compliant - reference the recent 12.0.2 issues with loading scanner drivers for example, or the fact that Photoshop needs to put some things under C:\Users\... now that always used to be put under C:\Program Files\Adobe\...
It's not hard to imagine that Adobe isn't testing software as thoroughly on XP as they once did either. Perhaps they missed one of the quirks of XP in pursuit of getting it to install properly on Windows 7.
You're putting a new cutting edge software application on an operating system designed nearly 10 years ago (an epoch in high tech). That you don't see even more problems is a testament to Adobe's committment to support XP.
-Noel

Photoshop CS3 Initialization Error

Successfully installed & activated Photoshop CS3 on a new PC with a fresh Windows 7 Pro 64bit installation, along with Photoshop CS3 10.0.1 & Bridge CS3 2.1.1.9 updates. Bridge runs fine, but Photoshop returns the following error when attempting to launch the program, "Could not initialize Photoshop because of a program error." Attempted to resolve by the following steps:
Remove/reinstall CS3 in root directory
Remove/reinstall CS3
Disable TWAIN driver
Downloaded & installed latest NVidia video card drivers.
Noticed the following message in PSErrorLog.txt every time Photoshop CS3 is launched, "2013:10:31 09:41:33 : ..\..\sources\OWLPanelManager.cpp : 1602 : REQUIRE failed" Downloaded & installed AdobeOwl.dll for this reason, but without success.
ALM.log prinout indicates that several steps failed, but I do not know whether this is a problem or how it might be resolved:
2013-10-31 09:08:41 [4064] ALM: _info_: ==========================================
2013-10-31 09:08:41 [4064] ALM: _info_: Start ALM 2.1 Release (build 2.1.2.1082)
2013-10-31 09:08:41 [4064] ALM: _info_:      TYPE = 1
2013-10-31 09:08:41 [4064] ALM: _info_:      GUID = License-GUID-Photoshop-CS3-Win
2013-10-31 09:08:41 [4064] ALM: _info_:      LANG = en_US
2013-10-31 09:08:41 [4064] ALM: _info_: Load AdobeConfig (version = 1.3)
2013-10-31 09:08:41 [4064] ALM: _info_: Use Serial Number In PCD
2013-10-31 09:08:42 [4064] ALM: _info_: Find License (type = 0x01, property = 0x00, status = 0x00)
2013-10-31 09:08:42 [4064] ALM: _info_: Start License Session Succeed!
2013-10-31 09:08:42 [4064] ALM: _info_: Query Feature Photoshop_Premium (version = 10.0) Failed (status = -5)
2013-10-31 09:08:42 [4064] ALM: _info_: Query Feature Photoshop_Standard (version = 10.0) Succeed
2013-10-31 09:08:42 [4064] ALM: _info_: Query Feature Bridge_Base (version = 2.0) Succeed
2013-10-31 09:08:42 [4064] ALM: _info_: Query Feature Bridge_CameraRaw (version = 2.0) Succeed
2013-10-31 09:08:42 [4064] ALM: _info_: Query Feature MobileCenter_Base (version = 1.0) Succeed
2013-10-31 09:18:20 [3180] ALM: _info_: ==========================================
2013-10-31 09:18:20 [3180] ALM: _info_: Start ALM 2.1 Release (build 2.1.5.1504)
2013-10-31 09:18:20 [3180] ALM: _info_:      TYPE = 2
2013-10-31 09:18:20 [3180] ALM: _info_: Start License Session Succeed!
2013-10-31 09:18:20 [3180] ALM: _info_: Query Feature Bridge_Base (version = 2.0) Succeed
2013-10-31 09:18:20 [3180] ALM: _info_: Query Feature Bridge_Base (version = 2.0) Succeed
2013-10-31 09:18:20 [3180] ALM: _info_: Query Feature Bridge_ColorSettings (version = 2.0) Failed (status = -5)
2013-10-31 09:18:20 [3180] ALM: _info_: Query Feature Bridge_CameraRaw (version = 2.0) Succeed
2013-10-31 09:18:20 [3180] ALM: _info_: Query Feature Bridge_PhotoshopElements (version = 2.0) Failed (status = -5)
2013-10-31 09:18:45 [3180] ALM: _info_:
2013-10-31 09:18:45 [3180] ALM: _info_: End License Session!
2013-10-31 09:18:45 [3180] ALM: _info_: End ALM
2013-10-31 09:18:45 [3180] ALM: _info_: ==========================================
AMT.log report is as follows:
2013-10-31 09:41:20 [3264] AMT: START SESSION, library version 1.0.0.1082,46.278103
2013-10-31 09:41:20 [3264] AMT: Initializing C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\ [en_US]
2013-10-31 09:41:20 [3264] AMT: Adobe License Manager version 2.1 (build 2.1082) RELEASE
2013-10-31 09:41:20 [3264] /AMT0069688654/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:20 [3264] /AMT0194694755/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:20 [3264] /AMT0073107491/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:20 [3264] /AMT0087759331/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:20 [3264] /AMT0051932803/ License-GUID-Photoshop-CS3-Win
2013-10-31 09:41:20 [3264] /AMT0186350190/
2013-10-31 09:41:20 [3264] /AMT0013778542/
2013-10-31 09:41:20 [3264] /AMT0141832179/ C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\AMT
2013-10-31 09:41:20 [3264] /AMT0166617427/ C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\AMT\application.sif
2013-10-31 09:41:20 [3264] /AMT0268432926/ 91198956814627932656
2013-10-31 09:41:20 [3264] /AMT0172021198/
2013-10-31 09:41:20 [3264] /AMT0201805758/
2013-10-31 09:41:20 [3264] /AMT0013754766/
2013-10-31 09:41:20 [3264] /AMT0088421566/
2013-10-31 09:41:20 [3264] /AMT0171050355/
2013-10-31 09:41:33 [3520] AMT: START SESSION, library version 1.0.0.1082,46.278103
2013-10-31 09:41:33 [3520] AMT: Initializing C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\ [en_US]
2013-10-31 09:41:33 [3520] AMT: Adobe License Manager version 2.1 (build 2.1082) RELEASE
2013-10-31 09:41:33 [3520] /AMT0069688654/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:33 [3520] /AMT0194694755/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:33 [3520] /AMT0073107491/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:33 [3520] /AMT0087759331/ {30C4B843-28DA-466F-AFCA-CB0ED153C826}
2013-10-31 09:41:33 [3520] /AMT0051932803/ License-GUID-Photoshop-CS3-Win
2013-10-31 09:41:33 [3520] /AMT0186350190/
2013-10-31 09:41:33 [3520] /AMT0013778542/
2013-10-31 09:41:33 [3520] /AMT0141832179/ C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\AMT
2013-10-31 09:41:33 [3520] /AMT0166617427/ C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\AMT\application.sif
2013-10-31 09:41:33 [3520] /AMT0268432926/ 91198956814627932656
2013-10-31 09:41:33 [3520] /AMT0172021198/
2013-10-31 09:41:33 [3520] /AMT0201805758/
2013-10-31 09:41:33 [3520] /AMT0013754766/
2013-10-31 09:41:33 [3520] /AMT0088421566/
2013-10-31 09:41:33 [3520] /AMT0171050355/
Any suggestions to resolve this dilemma are appreciated.

I managed to resolve the Photoshop CS3 initialization error by reinstalling Windows 7 Pro 64-bit from scratch. This took a lot of time, but it amounted to less effort than I had spent troubleshooting the problem.

"Application Not Found" CS4 installation error

Problem: "Application Not Found" CS4 installation error
Some Adobe Creative Suite CS4 Production Premium distribution disks issue an "Application not found" error while loading Disk 2 due to an error in the Autorun.inf file.
Does your Autorun.inf for Disk 2, 3, or 4 contain
[autorun]
open=Autoplay.exe -auto
icon=\csppdvd.ico
Autorun.inf should instead only say
[autorun]
icon=\csppdvd.ico
There should not be the line
open=Autoplay.exe auto
Only Disk 1 should have this line.
On Disk 1, Adobe has a file called Autoplay.exe which starts the installation.
"open=Autoplay.exe auto" runs the Autoplay application.
Autoplay.exe is not on Disk 2, 3, or 4 so having the open line generates the error.
Since you cannot edit the DVD, the trick is to turn off autorun so Windows doesn't run Autorun.inf upon loading Disk 2. Look at the Wikipedia description of "Autorun" for details. Wikipedia describes how to disable Autorun using
Start -> Run -> gpedit.msc
You will need to do this for XP. Vista has a Control Panel which allows you to "Take no action" for "Software and games". If this does not work, use gpedit.msc instead. You will know Autorun is off if upon inserting Disk 1, no installation window appears.
Wikipedia notes that "AutoPlay is the name of a different feature in Microsoft Windows" not to be confused with Autorun starting the Autorun.inf file.
Now that Autorun is off, manually double click Autoplay.exe on Disk 1 to start the installation. Disk 2 should now load properly.
By the way, it appears you cannot teach an old dog new tricks. Some Adobe Creative Suite CS3 Production Premium distribution disks had the same problem. Obviously, Adobe did not learn from their past mistake.
You may want to call Adobe to obtain replacement disks which don't have this error.
(800) 642-3623 Adobe Technical Support
(800) 833-6687 Adobe Customer Support

Petrula,
Can you look at the DVDs and send me the numbers you find on the inner edge? Also, any numbers on the outer DVD sleeves. This can help us to identify which sets of media are affected and possibly resolve it, or at least more specifically target solution information.
Thank you!

I am having problems with my Dreamweaver CS3 installation

I called adobe for help and was connected to technical support. My issue is that I am unable to reinstall dreamweaver (CS3web premium) and the tech person told me that my cd was corrupt. His instruction was to drag all my adobe apps , which, apart from dreamweaver, worked fine, to the trash. when i attempted to reinstal all I got an error message, missing resources. At this point the tech person told me that I would have to upgrade as all of my app licences had been cencelled by dragging to trash.
This is a tremendoes disservice and if it represents adobe policy it will ultimately destroy adobe.

You receive an error message regarding missing resources when you try to install? To locate the exact source of your installation error I would recommend you review the installation logs. You can find steps on how to accomplish this at Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.

CS5 installation errors

Hi. I own CS5 and Acrobat Pro 9. I recently purchased a new Mac laptop and used the built-in migration tool to move all my software to the new computer. All the key CS5 applications were working fine (Photoshop, Illustrator, Dreamworks, InDesign) but I got an error message for Acrobat Pro, which said...
Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop).
But I would start another component (such as Photoshop) and nothing would change. So I decided to uninstall everything and re-install it. I used the uninstaller and then the cleaner tool to get rid of everything. Then I tried to re-install. But I got installation errors, primarily...
- 0 fatal error(s), 9 error(s), 2 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 749 Unable to preserve original file at "/Applications/Adobe Illustrator CS5/Configuration/ai_app_24px.png" Error 0
ERROR: 749 Command ARKDeleteFileCommand failed.
ERROR: 3260 Unable to preserve original file at "/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/Info.plist" Error 0
ERROR: 3260 Command ARKDeleteFileCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: - Adobe Illustrator CS5: Failed due to Language Pack installation failure
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Adobe Illustrator CS5_AdobeIllustrator15en_USLanguagePack: Install failed
At best, I've managed to install Dreamweaver, Illustrator, and InDesign but not Photoshop. The...
ERROR: 3260 Unable to preserve original file at "/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/Info.plist" Error 0
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
...always come up.
If I then try to install Acrobat Pro, I get an error message that begins....
"Licensing for this product has stopped working."
I think I've tried this re-installation process about 12 times now. Seriously. I've been at this for more than 8 hours. I've been reading through forums, trying to find and delete various Adobe files, and I've had no luck.
Doing a clean OS install is really not an option. There are just too many pieces of software I'd have to re-install. But I'm at a loss as to what to try next. Any thoughts?

do not migrate adobe software. properly install it using adobe installation files.
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.4 (win) 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Cannot install Photoshop CS3 - Installer just dissappeared

I have an issue installing Photoshop CS3 as follow:
I have removed all Photoshop CS3 Beta manually (Use control panel, deleted files and registries) as instructed in this web and get rid of all thing involved Adobe out of my computer.
When I clicked Setup.exe, a setup windows with progressive bar (See in http://www.thetaforce.com/image/cs3installer.jpg ) appeared shortly and then disappear!
Then nothing is happenned further. No error message. It just disappeared. I wait for an hour but nothing happened.
I tried to run Windows in clean mode (msconfig -> disable unneccessary services) and also disable Antivirus and Firewall etc. But this problem persists.
I'm running Windows Vista Home Premium (32Bit) and have Intel Centrino Duo 2.0GHz with 1.5GB of Ram (DDR2) and 100GB HDD. Graphic shared Intel 945GM Express Chipset.

I finally got CS3 to install last night, I decided to vanilla install XP sp2 from scratch using a ghost copy.
I then ran the installer from the same physical disk but diffrent partition and I got 2 errors, CS3 and shared components failed to install. I was just about to throw the towel in, having cleanned my pc back to nothing but base XP sp2 install and then I thought why not put the whole 460mb package on the root or C:.
I ran the installer and uncompressed the file, which created the installer and executed. The options screen popup (at last!!) and I chose the default install location and few minutes later, CS3 was installed and running.
I then spent the next couple of hours updating XP with 80+ security patches, IE7 and all my other applications.
This may seem a bit drastic, but I can only conclude that this problem had nothing to do with CS3beta but rather a conflict with one or some XP security updates / patches.
Also, there must be something inherently wrong with the CS3 installer scripts, perhaps absolute rather dynamic file addressing as it just would not work if I put the installer on a different drive.
I've burnt nigh on 20 hours on this upgrade and finally have it running.
Focusing on the positives, my pc is running a lot quicker and has less bloatware than before, however getting a PC to be stable takes a lot of time and effort, which I now have to contend with. In fact, IE 7 is already crashing more than it did previsouly!
Looking on the bright side, I finally have access to my CS3beta PSDs with LR working in harmony.
I do hope others can solve the problem in a less drastic manner. For me, I felt it better to work from a know XP build to isolate the many variables.

CS3 installation failure

I am reinstalling Adobe CS3 on my machine after a rebuild. Windows 7.
After I insert installation disk 3 and hit ok I receive an error "Adobe CS3 installation has stopped working" and the installation process closes.
Any thoughts as to how I may proceed?
Dani Amendola

you could try different installation files.
if you follow all 7 steps, you can dl a trial via one of the links on this page: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
and activate with your serial number.
if you have a dl problem, you didn't follow all 7 steps. typically, failure to meticulously follow steps 1,2 and/or 3 is the problem.

CS3 Installation Error...

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