CS3 installed on macbook air (yosemite) - serial number entered, only giving trial - how do i get past trial?

I have bought a new macbook air.  I installed CS3 design premium, entered the serial number which it accepted.  It recognised it was an upgrade from CS2 and asked for the serial number from CS2.  I entered the serial number but it was not recognised.  I uninstalled CS3 and proceeded to install CS2 first just incase but the installers do not work with yosemite.  So I am stuck with a perfectly good CS3 program which is going to expire in a few days at the end of the trial.
Does anyone know a way around this that I can get the serial number to work to get rid of the trial program?  I have just been on chat with Adobe but they are unable to give support on chat for CS3!

Susank5948872 I am sorry you are facing difficulties locating the eligible serial number to install the upgrade license of Design Premium Creative Suite 3.  I reviewed the account you used to post to this forum but there no Adobe software titles registered to the Adobe ID/e-mail address used to post to this forum.
You can find information on how to locate your registered Adobe software titles at Find your serial number quickly.  If you are not able to locate the registered software titles then please contact our support team directly at Contact Customer Care with alternate e-mail addresses and phone numbers which may have been utilized to register the software title.

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    0022 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000011 1
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    0005 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
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    0007 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000015
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    0008 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000016
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    0011 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    0012 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
    0013 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000021
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    0015 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001106
    0016 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
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    =O====== M/11.7.700.169 2013-04-17+21-04-19.667 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
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    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001041
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    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\ProgramData\Adobe\AIH.541299abd1ae43ee4cdc1e1bae6baa3d92d8c911\install_flash_player_ax .exe"
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    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000011 1
    0002 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
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    0005 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000016
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    0006 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
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    0008 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
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    -install -iv 8
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001041
    =X====== M/11.7.700.169 2013-04-18+20-54-09.001 ========
    =O====== M/11.7.700.169 2013-04-18+20-54-55.906 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\ProgramData\Adobe\AIH.541299abd1ae43ee4cdc1e1bae6baa3d92d8c911\install_flash_player_ax .exe"
    -install -iv 8
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000011 1
    0002 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0003 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000013
    C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_700_169.ocx
    0004 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.exe
    0005 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000016
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.dll
    0006 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
    0007 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0008 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    0009 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
    0010 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000021
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    0011 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001106
    0012 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001106
    0013 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0014 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000012
    =X====== M/11.7.700.169 2013-04-18+20-55-01.498 ========
    =O====== M/11.7.700.169 2013-04-20+19-06-50.292 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\ProgramData\Adobe\AIH.541299abd1ae43ee4cdc1e1bae6baa3d92d8c911\install_flash_player_ax .exe"
    -install -iv 8
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001041
    =X====== M/11.7.700.169 2013-04-20+19-06-50.752 ========
    =O====== M/11.7.700.169 2013-04-20+19-07-01.517 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\ProgramData\Adobe\AIH.541299abd1ae43ee4cdc1e1bae6baa3d92d8c911\install_flash_player_ax .exe"
    -install -iv 8
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001041
    =X====== M/11.7.700.169 2013-04-20+19-07-01.836 ========
    =O====== M/11.7.700.169 2013-04-20+19-07-29.112 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\ProgramData\Adobe\AIH.541299abd1ae43ee4cdc1e1bae6baa3d92d8c911\install_flash_player_ax .exe"
    -install -iv 8
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000011 1
    0002 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0003 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000013
    C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_700_169.ocx
    0004 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.exe
    0005 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000016
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.dll
    0006 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
    0007 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0008 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    0009 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
    0010 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000021
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    0011 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001106
    0012 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001106
    0013 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0014 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000012
    =X====== M/11.7.700.169 2013-04-20+19-07-37.244 ========
    2013-5-15+16-5-0.242 Re: How can I get past "close IE" to continue the install even though IE is closed? 1223 1056
    2013-5-15+17-5-0.238 Re: How can I get past "close IE" to continue the install even though IE is closed? 1223 1056
    2013-5-15+21-5-38.607 Re: How can I get past "close IE" to continue the install even though IE is closed? 1226 1062
    =O====== M/11.7.700.202 2013-05-15+21-05-15.971 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010 FlashPlayerInstaller.exe -install -iv 11
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000011 1
    0002 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0003 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_700_169.ocx 5
    0004 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000018
    0005 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_700_169.ocx 5
    0006 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.exe 5
    0007 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.exe 5
    0008 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000013
    C:\Windows\TEMP\{5C63C4B9-4783-428B-B30C-14A370087C3A}\Flash32_11_7_700_202.ocx
    0009 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000025
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe
    0010 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe
    0011 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000016
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.dll
    0012 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
    0013 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0014 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    0015 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
    0016 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000021
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    0017 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001106
    0018 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001106
    0019 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0020 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000012
    =X====== M/11.7.700.202 2013-05-15+21-05-41.118 ========
    2013-6-12+16-5-14.181 Re: How can I get past "close IE" to continue the install even though IE is closed? 1226 1062
    =O====== M/11.7.700.224 2013-06-12+16-05-03.787 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010 FlashPlayerInstaller.exe -install -iv 11
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000011 1
    0002 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0003 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_700_202.ocx 5
    0004 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000018
    0005 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_700_202.ocx 5
    0006 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe 5
    0007 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe 5
    0008 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000013
    C:\Windows\TEMP\{08741A8A-EFE6-42A9-A02A-03D9A6A67093}\Flash32_11_7_700_224.ocx
    0009 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000025
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_224_ActiveX.exe
    0010 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_224_ActiveX.exe
    0011 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000016
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_224_ActiveX.dll
    0012 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
    0013 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0014 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    0015 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
    0016 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000021
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    0017 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001106
    0018 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001106
    0019 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0020 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000012
    =X====== M/11.7.700.224 2013-06-12+16-05-15.581 ========
    =O====== M/11.8.800.94 2013-07-11+08-11-12.586 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\Users\Julia\AppData\Local\Adobe\AIH.0b83b6ee08fcfaebb75fd1e42f6a88b136a03e8f\install_f lash_player_ax.exe"
    -install -iv 10
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000011 1
    0002 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0003 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_700_224.ocx 5
    0004 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000018
    0005 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_7_700_224.ocx 5
    0006 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_224_ActiveX.exe 5
    0007 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_224_ActiveX.exe 5
    0008 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_8_800_94.ocx
    0009 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe
    0010 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000016
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll
    0011 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
    0012 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0013 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    0014 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
    0015 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000021
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    0016 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001106
    0017 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001106
    0018 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001024
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0019 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000012
    =X====== M/11.8.800.94 2013-07-11+08-11-18.980 ========
    =O====== M/11.8.800.94 2013-08-01+17-53-50.778 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\Users\Julia\AppData\Local\Adobe\AIH.c019aafa1697aad2f600a7afbec7fe96baf3754e\install_f lash_player_ax.exe"
    -install -iv 8
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001041
    =X====== M/11.8.800.94 2013-08-01+17-53-51.207 ========
    =O====== M/11.8.800.94 2013-08-01+17-54-10.114 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\Users\Julia\AppData\Local\Adobe\AIH.c019aafa1697aad2f600a7afbec7fe96baf3754e\install_f lash_player_ax.exe"
    -install -iv 8
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001041
    =X====== M/11.8.800.94 2013-08-01+17-54-10.480 ========
    =O====== M/11.8.800.94 2013-08-01+17-54-23.394 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\Users\Julia\AppData\Local\Adobe\AIH.c019aafa1697aad2f600a7afbec7fe96baf3754e\install_f lash_player_ax.exe"
    -install -iv 8
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001041
    =X====== M/11.8.800.94 2013-08-01+17-54-23.701 ========
    =O====== M/11.8.800.94 2013-08-01+17-54-39.228 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\Users\Julia\AppData\Local\Adobe\AIH.c019aafa1697aad2f600a7afbec7fe96baf3754e\install_f lash_player_ax.exe"
    -install -iv 8
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001041
    =X====== M/11.8.800.94 2013-08-01+17-54-39.552 ========
    =O====== M/11.8.800.94 2013-08-01+17-54-40.563 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\Users\Julia\AppData\Local\Adobe\AIH.c019aafa1697aad2f600a7afbec7fe96baf3754e\install_f lash_player_ax.exe"
    -install -iv 8
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001041
    =X====== M/11.8.800.94 2013-08-01+17-54-40.871 ========
    =O====== M/11.8.800.94 2013-08-01+17-54-50.766 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\Users\Julia\AppData\Local\Adobe\AIH.c019aafa1697aad2f600a7afbec7fe96baf3754e\install_f lash_player_ax.exe"
    -install -iv 8
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001041
    =X====== M/11.8.800.94 2013-08-01+17-54-51.085 ========
    =O====== M/11.8.800.94 2013-08-01+17-54-52.246 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\Users\Julia\AppData\Local\Adobe\AIH.c019aafa1697aad2f600a7afbec7fe96baf3754e\install_f lash_player_ax.exe"
    -install -iv 8
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001041
    =X====== M/11.8.800.94 2013-08-01+17-54-52.564 ========
    =O====== M/11.8.800.94 2013-08-28+16-08-05.449 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\Users\Julia\AppData\Local\Adobe\AIH.c019aafa1697aad2f600a7afbec7fe96baf3754e\install_f lash_player_ax.exe"
    -install -iv 8
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001041
    =X====== M/11.8.800.94 2013-08-28+16-08-06.165 ========
    =O====== M/11.8.800.94 2013-08-28+16-08-13.895 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\Users\Julia\AppData\Local\Adobe\AIH.c019aafa1697aad2f600a7afbec7fe96baf3754e\install_f lash_player_ax.exe"
    -install -iv 8
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001041
    =X====== M/11.8.800.94 2013-08-28+16-08-14.347 ========
    2013-8-28+16-41-42.474 Re: How can I get past "close IE" to continue the install even though IE is closed? 1226 1062
    =O====== M/11.8.800.94 2013-08-28+16-41-35.678 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe"
    -maintain activex
    0001 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe 5
    0002 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000018
    0003 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe 5
    0004 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll 5
    0005 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000018
    0006 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll 5
    0007 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001037
    Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0008 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0009 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0010 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0011 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001021
    0012 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0013 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0014 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0015 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0016 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001037 Software\Microsoft\Windows\CurrentVersion\Control
    Panel\Extended
    Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    2
    0017 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0018 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0019 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll 5
    0020 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll 5
    0021 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe 5
    0022 Re: How can I get past "close IE" to continue the install even though IE is closed? 00001015
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe 5
    0023 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000011 1
    0024 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000012
    =X====== M/11.8.800.94 2013-08-28+16-41-47.167 ========
    =O====== M/11.8.800.94 2013-08-28+16-54-36.411 ========
    0000 Re: How can I get past "close IE" to continue the install even though IE is closed? 00000010
    "C:\Users\Julia\AppData\Local\Adobe\AIH.34247ff3f66067577a7ca3739e0f2b44e8b29d3c\install_f lash_player_ax.exe"
    -install -iv 8 -au 0
    0001

  • I reinstalled operating system software on my MacBook Air (Yosemite 10.10.3) and tried reinstalling Adobe Acrobat 9 Pro.  I was able to install the software into my Applications folder but I was unable to enter the serial number or go any further with the

    I reinstalled operating system software on my MacBook Air (Yosemite 10.10.3) and tried reinstalling Adobe Acrobat 9 Pro.  I was able to install the software into my Applications folder but I was unable to enter the serial number or go any further with the installation.  When I click on the Adobe Acrobat icon in the Applications folder, nothing happens.

    Hi Tom,
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  • Installing Photoshop CS4 from original Disk onto my new Macbook Pro.  Serial number accepted but now asks for the serial number of a previous version e.g. CS3 which I no longer keep.  How do I resolve ?

    Installing Photoshop CS4 from original Disk onto my new Macbook Pro.  Serial number accepted but now asks for the serial number of a previous version e.g. CS3 which I no longer keep.  How do I resolve ?

    Tina Hadley did you migrate/transfer your applications over to your new Macintosh?  If so this could cause problems with your serial number being recognized.  Please run the available uninstallers located in Applications/Utilities/Adobe Installers folder.  Once this is done you will also want to run the CC Cleaner Tool.  Details on the use of the CC Cleaner Tool can be found at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

  • Install CS4 Production Premium from Design Premium CS3, but does not recognize CS serial number

    Try almost half day already but still do not know how to overcome the problem.
    My operation system is Windows XP SP3.
    I am installing Production Premium CS4 and it is an update version from Design Premium CS3. I tried to input my CS3 serial number in when it is needed, but it always gave me "Invalid Serial Number". I tried to install the Design Premium CS3 to the computer. The serial number is right and programs work fine. Then I tried to install the CS4 again. First, it cannot find my CS3 just installed before. Second, the serial number for CS3 still does not work. Any idea?
    I saw so many people posted the installation issues here. How come Adobe does not do anything to improve the product. I also called the customer support. After waiting 10 min, a guy asked my ID and then total silent. I called again and this time, I had to wait 20 min. Another guy told me this is tech issue so I need to call tech support. He gave me a 1-800 number but I tried, the number is invalid. I have been thought Adobe is a good company before. I really need to rethink that.

    Thanks, Bob. Indeed, it was my typo in the message (not CS, should be CS3). My purchase was right (I even discussed with Adobe Store person before I placed the order). I have Design Premium CS3 and the updates I brought is the one which can update from Design Premium CS3. Actually in the menu where I can input my CS3 serial number, it has several options and one of them is exactly Design Premium CS3. See this page: http://www.adobe.com/products/creativesuite/production/upgrade/ (I ordered the 2nd option. I ordered from a vendor which charged me $579).

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