CS3 Master Suite (Mac) to CS6 (PC)
A few years ago I bought the CS3 Creative Suite (Master Collection) Student Edition, however my Macbook broke and I will be switching to a PC. I've read that you can transfer your key to PC however you need to upgrade to the PC - are there upgrade prices for Student Edition purchases? If so, where can I access those upgrade prices?
If not, I have a second question. I'd like to re-sell the edition, however I've read that you need to deactivate the license to a certain account so that the new owner can register it to their account? Where can I email or message someone for this? The only options I've found is to do it over the phone (I have anxiety issues and I'm not good with phones) or through chat, and it's something that I don't really want to do over "instant messaging". Also, are there any extra regulations (like proof of the buyer being a student or something similar) with selling the old edition?
I'm sorry if I've got anything wrong and please tell me if I've said anything confusing.
Thanks,
Alex.
You cannot sell or otherwise transfer a student version so forget that.
You can use it for the basis of an upgrade to CS6 but you only have until the end of the month to do so. You'll need to contact Adobe for a cross platform upgrade.
A better thought is to move to Creative Cloud at only $29.99/month for the first year. Details here: http://success.adobe.com/en/na/sem/products/creativesuite/cloud.html
Bob
Similar Messages
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CS3 master suite installation complete Finally
Finally I Was able to get CS3 Master suite installed . all of it.
by just doing it one to two programs at a time. ( or a complete suite) which worked perfectly.
after months of playing around with this program which was poorly designed as a suite for total installation.
the installer always would hang up, or if it did complete it would install a shell of the program but not the program.
so one day i decided to go into the cs3 setup folder and unchecked all the boxes and just installed one at a time. if they were the same suite i would jus do the complete suite. and this process worked perfectly.
the licensing went off with out a hitch as each program asks for the license which is called for at the beginig of installation. so far each component works perfectly..
I just wish Adobe would get its developers together and design an install program that will install with out problems. just like i hear the business one does.
hope this helps..
insert DVD.
do not choose install.
choose: browse DVD content
choose: in the right panel choose: adobe cs3 (file folder)
in right panel choose setup.exe.
You will see initializing adobe cs3...
next popup will be"Manage Adobe Creative Suite 3 Master Collection Installer: System Check"
from this point it will check any adobe products on your system and show you its status,
*now a box will pop up : choose install \ reinstall. or remove components.
Choose install \ reinstall
another window will popup with check boxes already checked just uncheck all and chen check one or two at a time ( experiment a little here)
and install in groups of two or three, or as a single app.
upon each install ( groups or single) you will be asked to restart, and do so.
again you wil have to navigate to the folder as before, but this time
by the time i finished this over a three day period i had all suites installed. ( dreamweaver had already been installed with no problems) and registered most so far. still have a few more registrations to go..
good luck and you can email me if any questions as i have spent a lot of hours as most have installing, uninstalling, cleaning up and over again.
Rog.I had no idea where to post,
thanks
Rog.
OH a side note. since I had an email address added here ( and now removed because some folks just cannot grow up.)
(My Government email address was removed from this posting, (which I forgot is added automatically when I respond from work) and to those that spammed me, and said they should, you might just expect a response from a government employee That traces illegal activities like this. AND in case you did not know it is Illegal to post SPAM to a Government agency and its employees.The folks I work for do not take to kindly at that.
To those that need the info I posted. I hope it works as well for you as it did for us.
Message was edited by: rogerspccpr -
Re: CS3 master suite installation complete Finally
Finally I Was able to get CS3 Master suite installed . all of it.
( and cannot afford cs4 so here we are) after many many unsuccessful installs and uninstall's).
by just doing it one to two programs at a time. ( or a complete suite) which worked perfectly.
after months of playing around with this program which was poorly designed as a suite for total installation.
the installer always would hang up, or if it did complete it would install a shell of the program but not the program.
so one day I decided to go into the cs3 setup folder and unchecked all the boxes and just installed one at a time. if they were the same suite I would just do the complete suite. and this process worked perfectly.
the licensing went off with out a hitch as each program asks for the license which is called for at the beginning of installation. so far each component works perfectly..
I just wish Adobe would get its developers together and design an install program that will install with out problems. just like i hear the business one does.
hope this helps..
insert DVD.
do not choose install.
choose: browse DVD content
choose: in the right panel choose: adobe cs3 (file folder)
in right panel choose setup.exe.
You will see initializing adobe cs3...
next popup will be"Manage Adobe Creative Suite 3 Master Collection Installer: System Check"
from this point it will check any adobe products on your system and show you its status,
*now a box will pop up : choose install \ reinstall. or remove components.
Choose install \ reinstall
another window will popup with check boxes already checked just uncheck all and chen check one or two at a time ( experiment a little here)
and install in groups of two or three, or as a single app.
upon each install ( groups or single) you will be asked to restart, and do so.
again you will have to navigate to the folder as before, but this time
by the time I finished this over a three day period I had all suites installed. ( dreamweaver had already been installed with no problems) and registered most so far. still have a few more registrations to go..
good luck and you can email me if any questions as i have spent a lot of hours as most have installing, uninstalling, cleaning up and over again.
Rog.I had no idea where to post,
thanks
Rog.
OH a side note. since I had an email address added here ( and now removed because some folks just cannot grow up.)
(My Government email address was removed from this posting, (which I forgot is added automatically when I respond from work) and to those that spammed me, and said they should, you might just expect a response from a government employee That traces illegal activities like this. AND in case you did not know it is Illegal to post SPAM to a Government agency and its employees.The folks I work for do not take to kindly at that.
To those that need the info I posted. I hope it works as well for you as it did for us.
Message was edited by: rogerspccpr -
Hello,
I have 2 users that have CS3 Master Suite installed. Adobe Acrobat was on version 8.1.6 so I updated both to the latest patch. Seems that their ability to search a network drive with windows xp search has been crippled. Previously they were able to search the contents of all files on a network drive in about 5 minutes. It now takes 24 hours or more. Other users who only have CS3 Standard or Premium that also received the Acrobat updates do not seem to have the same issues. This issue occurs locally as well as on the network using the same set of files. If you try to do a search from a computer that doesn't have Master Suite it blasts through the search in no time so that leads me to think that its some "feature" in the master suite but I cant pinpoint it... Anyone have any ideas on why this would have happened?
I am aware of the built in Acrobat search and its index but it only indexes PDF's. I know the windows/google desktop indexers they would work but slow the systems down during their scans.
Thanks for any help!Hello,
I have 2 users that have CS3 Master Suite installed. Adobe Acrobat was on version 8.1.6 so I updated both to the latest patch. Seems that their ability to search a network drive with windows xp search has been crippled. Previously they were able to search the contents of all files on a network drive in about 5 minutes. It now takes 24 hours or more. Other users who only have CS3 Standard or Premium that also received the Acrobat updates do not seem to have the same issues. This issue occurs locally as well as on the network using the same set of files. If you try to do a search from a computer that doesn't have Master Suite it blasts through the search in no time so that leads me to think that its some "feature" in the master suite but I cant pinpoint it... Anyone have any ideas on why this would have happened?
I am aware of the built in Acrobat search and its index but it only indexes PDF's. I know the windows/google desktop indexers they would work but slow the systems down during their scans.
Thanks for any help! -
Reinstall of CS3 Master Suite and Photoshop CS5
I recently had to reinstall my OS and now need to reinstall both CS3 Master Suite and Photoshop CS5. Can I install Photoshop CS5 first since I use that every day? And then later install CS3 Master Suite WITHOUT Photoshop? Or do I have any reason to install them in order, i.e. CS3 Master Suite WITHOUT Photoshop and then CS5?
I assume your Photoshop CS5 is the full retail standalone version?
I see no reason why you cannot install Photoshop CS5 then Master Suite CS3 (and uncheck the Photoshop CS3 option when you tell the installer what to install). -
I wish to activate my cs3 master suite
I have tried to activate my cs3 master suite but the process errors with the code 194:13 however when I contacted the help chat I was told "You will have to refer Adobe forums for more help on this issue so that our technical experts can help you.".
So please, can you help? I really need to use this software and also really feel that I should be able to as I own license to it.We know nothing about your system or any other technical details.
Mylenium -
I have CS3 Master Suite single use software, which serves me well. If I uninstall CS3 then I will be prohibited from using all CS3 products going forward. Thus far I have ignored the security vulnerability of Acrobat, but i"m growing concerned that I might get hacked. Is there a way to upgrade just Acrobat, or to uninstall it so that the security vulnerability no longer exist?
yes, just sign in to your cc desktop app using the same adobe id used to subscribe to cc.
-
I have a number of Premiere CS5 projects on my PC... I've installed a trial of Master Suite CS6 and all my CS5 projects are opening in CS6.. which I don't want.
Any suggestions on how I can have them open in CS5 again? I'd prefer to have the Premiere, After Effects and Photoshop files all open in CS5 if that is what I created them in. I've been told I can both CS5 and CS6 on the same machine without problems. Thanks for any input.Windows file assocations are set according to the last program installed
You may go to http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US and search for a Microsoft article on how to set file--program assocations -
I am having to re-image my machine (for an upgrade) and need t re-install CS3. The direct download links are not working. where can I download the software (it is registered and I have the key).
Hi KSummitt,
Welcome to Adobe Forums.
Please use the below link to download CS3 products.
http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Please make sure to complete the very important instructions prior to clicking on the link.
Thanks -
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What are my options for upgrading from Student Edition of CS3 Master to the current CS6 Master Edition? I am not interested in Creative Cloud.
Creative Suite 6
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CS3 problems with Master suite Dreamweaver CS3
Hi all, I've just activated my new CS3 master suite and there are a few problems so far. I cannot make dreamweaver my default
program for editing html files of any kind. I cannot also select any cs3 program as a default program for any file. I am using windows 7. I also cannot add the software package to my netbook as it keeps asking for the disc and I do not have a disc drive in the netbook. I have tried copying the
installation files onto a memory stick but I still cannot activate the CS3 on my netbook?
Any advice appreciatedHi Bob, unbelievable this is!
This is where I am now - I found out from Adobe that these 2 licences we fake keys so after I picked my jaw up from the floor I contacted customer services at Adobe and asked them to take action against this seller and they have told me I will receive an email soon with an update. To be honest they didn't seem that bothered so i don't know if they will do anything. I should have seen the signs really because the seller has a PO Box and that is usually suspicious.
Anyway I contacted the seller and told them that they had sold me an en illegal software package and demanded a refund. I then contacted my credit card company and blocked the transaction with them. As soon as I got off the phone from the CC company (10 mins ago) I checked my email and I had a reply from the seller, here it is .....
"the keys i sent you over the email are for trial only, since the real keys are on the way in the mail.
i did not send you your keys since i do not keep keys once i mail them out.
have fully refunded in any case for the trouble, take care Steve and have a nice day"
Now I don't know who Steve is because it certainly isn't my name so maybe this guy has this standard message on his clipboard for all of the refunds he has to issue. I don't think the line about a trial key sounds very likely but I am no expert with Adobe products so maybe you could shed some light on this.
At least I got my refund so now all I have to do is make my mind up what to buy from here in but I will make sure it is from a company I have heard of -
CS4 Master Suite Upgrade = Photoshop STONEHENGE loading screen
This evening I purchased the upgrade to CS4 for my CS3 Master Suite. All applications installed without error however Photoshop loads with the beta Stonehenge loading screen. How is this possible? The version number is listed as: 11.0x20080826. At no time did I install beta software--the only existing install was CS3. Any help would be greatly appreciated. Thanks.
Davei what you need to tell them is pretty much what the original poster said.
Well, as we can see from Ryan's post they are not even aware of the issue. There should be a specific issue that this is called that all of Adobe support has been made aware of so we all do not have to go through 10 levels of support and spend hours on the phone. Please escalate this issue with the powers that are at Adobe and treat your customers with more respect.
Instead of taking the attitude that the customer is lucky that anyone from Adobe is paying attention to the user forums, a much better way to handle this situation would be for Adobe to initiate the contact with the customers who they know are affected. So far, the only people here with the issue are people who downloaded the master collection from the Adobe store. Adobe has e-mail addresses for all of these people. Why not be proactive and send them an e-mail instead of having everyone call up Adobe and ask "Am I supposed to have a Stonehenge Screen when I start photoshop CS4?" I didn't even know whether or not this was a real issue. And I am sure that there are many customers who have this problem but are unaware of it and won't come to this thread to find out.
Adobe management can either address this problem as if they have some respect for their customers or they can just wait for people to complain. -
Purchased the master suite and premiere pro does not open
purchased the master suite and premiere pro does not open
Mac or Windows, and exactly which version of the operating system... which version of Master Suite (CS5 or CS6 or ???) and what error message do you see?
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"please insert CS3 Master CD" when attempting to install.
I already had the CS3 Master Suite Installed. I ran installation again to add the Encore application and about 1/4 of the way thru I got the error message to "please insert CS3 Master CD" into the drive to continue installation. However, the CD is in the drive. I made the mistake of removing the entire suite, running an Adobe clean up tool, and then attempting to reinstall. Now i get the same message and can't install the suite back on the pc.
ANy thoughts?Hi. Thanks for the replies. It's not a bad drive, as I have had no issues using it in any other capacity. Also, I am trying from the same exact drive as before. I have looked around and this seems to be a known error...but no known resolution as far as I can tell...
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Mac Book Pro OS X 10.9.1 - Master Suite CS6 Photoshop won't open
I installed Master Suite on new Mac Book Pro OSX 10.9.1. All programs will open fine except for PS which has an "unexpected and unrecoverable error" and won't open. I can open it when logged in as guest or another user. I have tried trashing preferences (Hard drive/Library/Preferences/com.adobe....plist) but to no avail. There is no User specific preferences file I can find. Help! Crash report posted below:
Process: AdobeCrashDaemon [562]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemon.app/Co ntents/MacOS/AdobeCrashDaemon
Identifier: AdobeCrashDaemon
Version: 6.9
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: AdobeCrashDaemon [562]
User ID: 201
Date/Time: 2014-02-20 10:49:35.218 -0500
OS Version: Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: AE43C47F-EC3E-8913-3483-B51BF7B3D3DA
Sleep/Wake UUID: E9C175DC-A4AE-4FCA-8ED0-71A455712407
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000100008000 [ 32K] r-x/rwx SM=COW /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemon.app/Co ntents/MacOS/AdobeCrashDaemon
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff83c81de0 CFArrayGetCount + 16
1 com.adobe.AdobeCrashDaemon 0x0000000100003fef -[MyDaemon getCGWindowListCopyWindowInfo] + 73
2 com.adobe.AdobeCrashDaemon 0x0000000100003a8c -[MyDaemon GetCrashWindowId] + 40
3 com.adobe.AdobeCrashDaemon 0x00000001000046f0 -[MyDaemon waitForCrash] + 589
4 com.adobe.AdobeCrashDaemon 0x0000000100001a87 main + 56
5 com.adobe.AdobeCrashDaemon 0x00000001000018a2 _start + 224
6 com.adobe.AdobeCrashDaemon 0x00000001000017c1 start + 33
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8450e662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8f19b43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8f19b152 _dispatch_mgr_thread + 52
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000100108be0 rbx: 0x0000000100108be0 rcx: 0x00007fff8450998a rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x00007fff83e3e87c rbp: 0x00007fff5fbff680 rsp: 0x00007fff5fbff670
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000100108cc0 r11: 0x00007fff72944800
r12: 0x00007fff86e8b1c4 r13: 0x000000010010c290 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff83c81de0 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
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0x7fff6b4c3000 - 0x7fff6b4f6817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
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0x7fff8ed30000 - 0x7fff8ed3aff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <9556885C-22DD-3392-ACCB-2B413434D8D3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff8f198000 - 0x7fff8f1b2fff libdispatch.dylib (339.1.9) <D133504D-CD45-33B1-A331-AAE02D9C0CB2> /usr/lib/system/libdispatch.dylib
0x7fff8f205000 - 0x7fff8f2d0fff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x7fff8f2d1000 - 0x7fff8f2d9fff libsystem_dnssd.dylib (522.1.11) <AEA21060-EFAA-3C63-8D53-CB22EE8B507C> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8f2f3000 - 0x7fff8f2faff7 liblaunch.dylib (842.1.4) <50B742D9-0C5C-3ABA-8EBF-3D447630932F> /usr/lib/system/liblaunch.dylib
0x7fff8f2fb000 - 0x7fff8f304ff3 libsystem_notify.dylib (121) <31F9FEF5-2897-328A-8441-B7BDFEDB10D4> /usr/lib/system/libsystem_notify.dylib
0x7fff8f332000 - 0x7fff8f33ffff com.apple.Sharing (132.2 - 132.2) <3DFB1133-8FD3-3B60-8E9C-0FE62AACFD7B> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8f376000 - 0x7fff8f3c9fff com.apple.ScalableUserInterface (1.0 - 1) <19D73C6D-CA0A-3230-9644-7F01364137ED> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x7fff8f3ca000 - 0x7fff8f3e5ff7 libsystem_malloc.dylib (23.1.10) <F1AA887E-FC96-3F40-A4BA-9E16C1865821> /usr/lib/system/libsystem_malloc.dylib
0x7fff8f3e6000 - 0x7fff8f4a9ff7 com.apple.backup.framework (1.5.1 - 1.5.1) <A24B44C8-0E36-33A6-8F68-681E0AE7DC8A> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8f51c000 - 0x7fff8f5deff1 com.apple.CoreText (352.0 - 367.15) <ACA9E85D-275D-3388-A2E3-1B15FD1A0A39> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8f9a8000 - 0x7fff8f9acfff libpam.2.dylib (20) <A63D4DA2-06A4-3FB8-AC3F-BDD69694EE5E> /usr/lib/libpam.2.dylib
0x7fff8fa1f000 - 0x7fff8fa7affb com.apple.AE (665.5 - 665.5) <3558CC9A-FD30-3DAD-AB40-FE6828E76FE1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x7fff8fa7b000 - 0x7fff8fad4fff libTIFF.dylib (1038) <965DD031-9246-3588-AC53-D284174F77FF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8fd1c000 - 0x7fff8fd27fff libGL.dylib (9.3.1) <D643A325-3257-373A-A8C1-035E9F0484B0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8fd28000 - 0x7fff8fd8cff9 com.apple.Heimdal (4.0 - 2.0) <5113294E-B07E-3E42-8CE1-5E4AD4120C92> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8ff49000 - 0x7fff8ff4bff3 libsystem_configuration.dylib (596.12) <9883100A-4D35-3D84-99B7-1CE999AE110A> /usr/lib/system/libsystem_configuration.dylib
0x7fff8ff77000 - 0x7fff8ffa7fff com.apple.IconServices (25 - 25.17) <36811973-8777-3211-863A-76B2C20B0ED0> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff9010a000 - 0x7fff90125ff7 libPng.dylib (1038) <08A42D4F-0320-3481-BD85-AFD95554F9DD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff90126000 - 0x7fff9012cff7 libsystem_platform.dylib (24.1.4) <8ABC4EBE-10D6-35B8-ADEE-63600E87601C> /usr/lib/system/libsystem_platform.dylib
0x7fff9030f000 - 0x7fff90312ffc com.apple.IOSurface (91 - 91) <812F4D48-6FD4-3DCB-8691-B077EBF981D7> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1626
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=152.8M resident=58.6M(38%) swapped_out_or_unallocated=94.1M(62%)
Writable regions: Total=52.7M written=488K(1%) resident=604K(1%) swapped_out=0K(0%) unallocated=52.1M(99%)
REGION TYPE VIRTUAL
=========== =======
Dispatch continuations 8192K
Kernel Alloc Once 4K
MALLOC 36.3M
MALLOC (admin) 32K
STACK GUARD 56.0M
Stack 8264K
VM_ALLOCATE 24K
__DATA 19.1M
__IMAGE 528K
__LINKEDIT 65.4M
__TEXT 87.4M
__UNICODE 544K
shared memory 4K
=========== =======
TOTAL 281.3M
System Profile:
Model: MacBookPro11,1, BootROM MBP111.0138.B03, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.16f58
Graphics: Intel Iris, Intel Iris, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (6.30.223.154.49)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2Hi ValdM,
I would recommend reviewing your log files. You can find more details in below Troubleshoot install error link.
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html
Regards,
Ashish
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