CS3: MFX makes premiere crash down

When trying to open MFX-files in Premiere Pro CS3.2 I get this message: "sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project"
Does anybody know what I should do?
Best wishes,
Hallgrim

>1080p25
1 - do a test of filming at 1080i and see if that works
2 - convert to another format/codec and see if that works

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Opencl acceleration makes premiere crash

I was really excited about premiere pro since I installed the evaluation version a few days ago, but today I'm just disappointed in Adobe and here is why.
This week-end, I switched to mercury openCL accelerated rendering, only to find out that premiere would crash without any error message as soon as some video or picture is to be displayed. After hours of searching websites and forums for a solution, uninstalling and reinstalling my amd graphics driver, I finally tried to contact a adobe premiere expert by chat. The guy answered me right away: no chat or phone support for evaluation versions.
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Hello Vinay,
Thank you for your answer.
I updated my version of permiere to 7.2.2 (33) today, unfortunately it still crashes as soon as opencl acceleration is activated.
My operating system is windows 8.1
I have 2 amd graphic cards in my rig:
R9 280x
HD5870
When I select mercury opencl, premiere crashes as soon as anything has to be displayed. It is independent of the type of material (pictures or videos) I browse in the media explorer and display in the source window. It crashes also as soon as I play the timeline, whether there are effects or not.
The videos and pictures I'm processing are all taken with a gopro hero3 and a galaxy note 3.
Regards,
Severin

Mercury playback engine makes Premiere crash after cs6 update

Hi there everyone,
I have been working with Premiere cs5 for over a year without any serious errors. Since I upgraded the entire Creative Suite to cs6 however, I am forced to use the software playback method instead of the GPU accelerated one. Using the last mentioned causes Premiere to crash immediately when trying to drag any sort of video on the timeline. This happens in new projects as well as in cs5 ones; and all of the footage involved in both cases was ingested in the wellknown Matrox i-frame codec that always worked fine before. Specs:
Windows 7, 24 gB RAM (not sure whether DDR3 or 5), NVidia Quadro 4000, dual six-core CPU, several terras of HD @ 7200 rpm, Matrox MX02 LE, CS6.
I tried every possible combination and order of uninstalling an reinstalling Premiere, the Matrox drivers and the nVidia drivers, including older versions of the last two mentioned, but to no avail. Though it looks like an NVidia issue (I read somewhere about CS5 and 5.5 certified NVidia drivers but not CS6 yet) this problem manifested right after the upgrade to CS6.
The error reported is about the graphics card being reset, it stops and then recovers, leaving Premiere to hang. The card's hardware reacts with a noisy cooling fan acceleration sound that slowly falls back to its normal rpm.
-Sigh- I am sorry to bother you with this, but does anyone have any idea or experienced something similar? Does the combination of the mentioned elements ring a bell...?
Any help is utterly appreciated !

Hi Harm,
I couldn't find anything in the logs about temperature, but I did find some other logs. However: when I re-install a newer NVidia driver version, the PC will not crash, only Premiere crashes in that case, which lets me believe this is not just a hardware defect. The hardware however does play a role.
What I found in the event viewer are messages like:
A request to disable the Desktop Window Manager was made by process (4)
The Desktop Window Manager was unable to start because composition was disabled by a running application
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available ETC ETC.
Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0 Problem signature:
P1: Adobe Premiere Pro.exe
P2: 6.0.1.0
P3: 4fac933f
P4: e05a
P5: 1 ETC ETC
The program Adobe Premiere Pro.exe version 6.0.1.0 stopped interacting with Windows and was closed.
The NVIDIA OpenGL driver lost connection with the display
driver due to exceeding the Windows Time-Out limit and is unable to continue.
The application must close. Error code: 7
Visit http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=3007 for more information.
Most of all I saw this:
Activation context generation failed for "C:\Windows\system32\vsnpstd3.dll".Error in manifest or policy file "C:\Windows\system32\vsnpstd3.dll" on line 2. The value "X64" of attribute "processorArchitecture" in element "assemblyIdentity" is invalid.
This report pops up hundreds of times... but I don't think the vsnpstd3.dll file, dating back to 2009, could be a problem all of a sudden.
It looks more like a Windows Time-out thing causing to reset the graphics card because the load of graphic data is too big to handle. The only strange thing is that the time-out action is taken by Windows before the usual two seconds have passed, it takes just a fraction of second. This leads me to believe that, during the demand from the Mercury Playback Engine to the NVidia card, "false information" is passed to Windows... i.e. a software problem.
I am thinking about rolling back to Premiere CS5 to see what happens... if this version would be working flawless again, that would be pretty steady proof for doubting the MPE of CS6.
To be continued...

Is Adobe Premiere Crashing on you??? - Solution to almost every cause...

I've been trying to fix this problem of mine, and I've found that countless people have had the same problem with previous versions of premiere and still do with even the more recent versions. I'm going to be posting this on multiple forums to help out. Well, I might be being a little cocky saying that I have a solution to every case of Adobe Premiere not working, but I will give as many solutions as I know starting with my problem, which I've had happen multiple times, and then go through the possible solutions to other countless people's errors that I've seen while trying to fix my problem.
It might almost seem like it's not worth it to go through all of my steps and instead just format your hard drive, but some people have too much stuff to have to copy off the drive to do that so that is why I'm posting this. For example, I myself have over a Terabyte of music on my computer =/.
PREMIERE PROBLEM CRASHES
When I would click on Premiere, no matter what version ( I only tried Adobe Premiere 6.5, Pro 7, and CS3 but I'm sure it would've been the same for all ) it would pop up as it usually does and then it would crash ( for search provider purposes I'm going to put every word I can think of ) lock up, freeze, shut down, close out, not work, wouldn't start, doesn't open, won't run, can't load, etc. Premiere 6.5 for example would say "Initializing" and then give a send or don't send error message. Similar thing for CS3 except it didn't say "Initializing" it said something else, but it would only say the first thing it would try to do and then the same error messages every time. This seemed to be an unfixable problem I've had multiple times with adobe premiere and I've tried the following possible fixes but none worked: System restores, uninstall and reinstall, uninstall all audio and video codecs I can find, Delete every adobe premiere file that exists on my computer including documents and settings / my documents / windows / program files / temp files / prefrence files / application data / etc., also going into my regestry editor and going to HKCU... as well as HKLM / Software / Microsoft / Windows / CurrentVersion / RUN and RUN Once and deleted any proccesses I knew I didn't need on startup, I've also tried unchecking Load Startup Items under the Selective Startup section using "msconfig" in the run command and then restarting without those background programs running and then tried Premiere, and I've even tried to do a repair install of Windows XP, but not a single one of those things in any combination would do the trick!!!
POSSIBLE CAUSES
The problem actually started after doing a system restore, maybe undoing something I wasn't aware of even though the system restore itself was only created a few days back so I'm not sure how that could be, none-the-less the problem started just after. It might have also had something to do with a new program I had installed to clean my registry. I don't believe that was the problem because after cleaning my registry and before the system restore the program worked just fine, but maybe the combination of the two things caused the problem this time. A few other problems I've heard of as possible causes / solutions are...
· Conflicts with Audio Codecs such as - Lame Mp3 / Ra-Audio codec12 / RC3 / etc.
· Conflicts with Video Codecs such as - Ligos, ffdshow, Darim Vision, Moonlight WinDivX, WMP DVD Playback, Core Video, Matrox, Fraps, etc. etc.
· Malware, Viruses, Spyware, bogus Registry Cleaners like RegCure, Pirated Software ( big no no), and other vulnerabilities.
· Prefrence files that needed to be deleted like: Prem60.prf, Premiere 6.5 Prefs - in C:\Documents and Settings\YourUserNameHere\Application Data\Adobe\Premiere, and a few other pref files I can't really remember.
· QUICK TIME, you should uninstall quicktime (which might have been my problem) and delete all files associated with it including Apple Software.
· Start Up proccess conflicts. Use Msconfig in the run command line to bring up msconfig, then under General / Selective Startup, uncheck Load Startup Items and restart your computer. If after restart Premiere doesn't work read on...
· Ace Mega Codecs Pack: This one can cause a lot of conflicts... Here's a screenshot of what your Ace MCP settings should be on through a Custom install, or you can use your control panel to modify an already existing install... http://frankreu.ipower.com//AceSettings.jpg
MY SOLUTION ( to possilby every case of Premiere crashing )
This is a very good solution to have so that you don't have to try all the other things first, I guarantee this is the best solution and it will take a little courage on your part but does the trick without having to format your Hard Drive. The first thing I did was uninstall all versions of Premiere, then Ace Mega Codecs pack v5.93.8971, I also uninstalled all extra audio codecs I could find, and uninstalled any extra software I didn't need on my computer while I was at it which might be causing the conflict such as Fraps, Growler Guncam, and any other little programs I didn't need and could reinstall. Even going as far as looking through the Program Files for things I didn't recognize, and if I were anyone else I would google it to make sure it is not a necessary file, and then delete all the folders to programs I had already uninstalled that were left over or other folders to things that I didn't need. If you're going to do this make sure you go into your My Computer folder, then at the top select the Tools tab and click on Folder Options, then on the view tab make sure that Show Hidden Files and Folders is selected and click apply. Then I went into C:\Documents and Settings\ (Every different account there was) and looked through the Application Data folders and the Local Settings folders for left over Adobe Premiere files and folders and deleted them all. I also cleaned out every temp folder I could find by selecting the files and pressing shift + delete to skip the recycling bin proccess. If you come across any files that say "cannot delete" due to file permissions just look on google for the program called Unlocker 1.8.7 and download it for free, here's the current link http://ccollomb.free.fr/unlocker/unlocker1.8.7.exe. After installing it, should only take seconds, you can right click on any file or group of files and click unlocker, then select the delete option and press the Unlock All button. If the process winlogon.exe or svchost is in the list of processes you are going to unlock do not do it, this will freeze up your computer. After deleting all those left over files you should use your Search command in your start menu to look for anything with the name Premiere in it, make sure you select Advanced Options and then put checkmarks next to Search System Folders, Search Hidden Files and Folders, and Search Subfolders. Delete all those files, but make sure they are related to Adobe Premiere and not something else. Then, and this may not be a necessary step so don't panic, I ran Uniblue Registry Booster to clean out my registry files of all unecessary entries and also did a registry defrag. Uniblue is software you have to pay for though so you might want to fish around on the internet for a good free registry cleaner, do not use RegCure though that one's a scam.
Then, and this is where you have to be kinda brave, I went into the registry editor by pressing the start button on my tastbar and opening the run command I then typed regedit.exe, or just regedit, to open the system registry editor. First you should make a backup of your registry before going any further by clicking the File / Export button, and saving the registry to your My Documents folder or somewhere else you will be able to find it. I would then use the Find command with all options checked to look for Adobe and then Premier seperately to make sure I found every place that had Premiere entries in it and then deleted those entries. Make sure you start from the top by having My Computer selected. Some would only say Prem~.exe and things similar to that, so that is why you have to look for Adobe as well to find all the entries. Once you click find, you can press F3 to do a find next and continue the seach after each value you delete. If a folder contained only a value with an Adobe Premiere property in it I deleted the whole folder. I then searched for the following words and began the same proccess with them: Ligos, Matrox, Fraps, Quicktime, and during the search if I saw any values I wasn't sure of because they didn't seem to be what I was referring to I left them alone. I also deleted any entries that I knew I nolonger needed in there such as Apple Software, and refrences to game demos or other programs I knew I had already uninstalled. Be carefull with that though, you should be absolutly sure before deleting anything from the registry. You have a back up so don't get too scared if you damage it, just double click your backup of the registry, then reboot and start over. Worst case is that you might have to do a windows repair install if you mess up.
Anyway, after you're done in the registry create a system restore point and then restart your computer. Once it loads up again try reinstalling Adobe Premiere and make sure you cross those figers, that's the most important part. Viola, that's my solution. If it doesn't work for you, well, most likely you have some serious malware or a trojan that just doesn't like Premiere. I myself use Panda Titanium 2009 as well as Uniblue PowerSuite to keep my system clean. If you can't afford that try Lavasoft Adaware freeware + Microsoft Malicious Software Removal Tool and see if they don't catch anything. Good luck, and I really hope that I help at least one person with all of this lol.

Jeff:
I have had both good and bad experiences with Acronis True Image. I got the recent copy of ATI via a Newegg.com bundle. I haven't tried it yet on any Windows 7 editing systems. ATI installs some services that I would rather not have running in the background.
What made you change from ATI to ShadowProtect Desktop Edition?
Are you running Windows 7?
What do you see as advantages to running ShadowProtect Desktop Edition as opposed to Acronis True Image?
Thanks

My drop-down list won't appear anymore so every time I want to go to a new site I have to type it in where before my drop-down box would appear and I could just click it and hit search and go there how do I make my drop-down box come back

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It's not a matter of me assuming to restore it, once the error comes up, the only next step I can do is to restore it. I can't access any of the iphones settings in itunes or anything, it's a mandatory restore. If I just cancel the sync (before restoring) and disconnect the phone, all my apps crash on opening: aka unusable phone. So I have literally no choice but to restore every time the error shows up if I want my phone to work.
I have no idea where I may have duplicate files as it doesn't tell me, so if that is the problem (which I don't think it is) then I don't know where I have to go to delete the duplicates.
And the duplicate file error still doesn't explain why leaving iTunes to restore the phone doesn't work and me having to drag the window around. I know it sounds utterly ridiculous, my friend didn't believe me when I told him either but then I showed him and he was as confused as I am. If I just leave the restore to do its own thing at it's own pace, it will loa maybe 20% then fail for whatever reason.

Premiere crashes every time I try to copy a Sequence that contains a nested sequence

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Sounds similar to what's happening to me. I'm on a Mac with Premiere CC.
When I try and duplicate audio tracks, crashes almost every time.

Macbook Pro Crash Down

Hi, I have a I7 macbook pro.
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Appear this message below.
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Anonymous UUID:       E72ED860-0FF2-9700-F2B3-E0F0D082BEE0
Sun Mar 30 02:16:22 2014
panic(cpu 0 caller 0xffffff7f84cf7fac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80fb51e000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
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0xffffff80f2adaea0 : 0xffffff8002822f69
0xffffff80f2adaf20 : 0xffffff7f84cf7fac
0xffffff80f2adaff0 : 0xffffff7f8321c53d
0xffffff80f2adb0b0 : 0xffffff7f832e8d9e
0xffffff80f2adb0f0 : 0xffffff7f832e8dfc
0xffffff80f2adb160 : 0xffffff7f8356d5be
0xffffff80f2adb290 : 0xffffff7f8330cd41
0xffffff80f2adb2b0 : 0xffffff7f8322308d
0xffffff80f2adb360 : 0xffffff7f83220bae
0xffffff80f2adb560 : 0xffffff7f832224d7
0xffffff80f2adb630 : 0xffffff7f843175bf
0xffffff80f2adb700 : 0xffffff7f84341993
0xffffff80f2adb780 : 0xffffff7f84329cc0
0xffffff80f2adb7e0 : 0xffffff7f8432a5ba
0xffffff80f2adb830 : 0xffffff7f8432a934
0xffffff80f2adb8a0 : 0xffffff7f8432b1a8
0xffffff80f2adb8e0 : 0xffffff7f842f81ca
0xffffff80f2adba60 : 0xffffff7f84327b20
0xffffff80f2adbb20 : 0xffffff7f842f6cb9
0xffffff80f2adbb70 : 0xffffff8002ccc226
0xffffff80f2adbb90 : 0xffffff8002ccd821
0xffffff80f2adbbf0 : 0xffffff8002ccb28f
0xffffff80f2adbd40 : 0xffffff80028b6008
0xffffff80f2adbe50 : 0xffffff8002826bb1
0xffffff80f2adbe80 : 0xffffff80028139b5
0xffffff80f2adbef0 : 0xffffff800281e003
0xffffff80f2adbf70 : 0xffffff80028c921d
0xffffff80f2adbfb0 : 0xffffff80028f3e26
     Kernel Extensions in backtrace:
        com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f831cb000->0xffffff7f8343afff
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           dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f831bb000
           dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f83178000
        com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f83445000->0xffffff7f836f1fff
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           dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f82eba000
        com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f8 42e5000->0xffffff7f843affff
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           dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f831bb000
           dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f83178000
           dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f831cb000
        com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f84cea000->0xffffff7f84cfcfff
           dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f84ce2000
           dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f83124000
           dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f82eba000
           dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f83178000
           dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f84ce5000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x0000000002600000
Kernel text base: 0xffffff8002800000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1304456227266
last loaded kext at 273384723514: com.zeobit.kext.Firewall 2.3.4 (addr 0xffffff7f84dfa000, size 20480)
last unloaded kext at 162744771032: com.apple.driver.AppleUSBUHCI 650.4.0 (addr 0xffffff7f839fb000, size 65536)
loaded kexts:
com.zeobit.kext.Firewall 2.3.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleIntelHDGraphics 8.1.8
com.apple.driver.AppleIntelHDGraphicsFB 8.1.8
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.CoreStorage 380
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:

You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by this recall.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.
Print the first page of the panic report, if any, and the support page linked above, and bring them with you.
Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.
The model was discontinued on February 24, 2011, so the recall has nominally ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they might still be covered.
Residents of the EU may be entitled to warranty service for up to six years after purchase.
Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.
Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.
If it's too late for your unit to be repaired free of charge, and you don't want to pay for the service, you may (or may not) be able to stop the panics by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.
Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.
If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.

Premiere crashing if using other applications

I'm having problems with Adobe Premiere crashing on me.
It seems to happen whenever I use another application (like Chrome or Windows Explorer) while Premiere is open, then go back to Premiere. It pretty much instantly crashes as soon as I click inside the Premiere window.
This is the error message I get in Event Viewer:
Faulting application name: Adobe Premiere Pro.exe, version: 7.2.1.4, time stamp: 0x52aed7f3
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x0000000000018e5d
Faulting process id: 0x530
Faulting application start time: 0x01cf3baa978a06e0
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: e214e2e5-a79d-11e3-a90b-bc5ff4488183
My system:
Intel i7 3770 @ 3.5 GHz
8GB RAM
Nvidia Geforce GTX 670 (Driver: 334.89)
Windows 7 Pro 64bit
*edit*
I've done a little more testing and found out that it doesn't have anything to do with using other applications. It happens if I minimize Premiere as well.
Another thing which might help pinpoint the problem: if I open a new empty project, it's fine, but if I add a new sequence and minimize Premiere it crashes instantly.
Message was edited by: machinemade
*edit 2*
I seem to have figured it out. I did a reset of the prefrences (by holding ALT while starting Premiere) and it hasn't crashed since.
I also installed the newest Quicktime. Not sure which of these changes fixed my problem, but it seems to have done it.
Message was edited by: machinemade

hi rutra!
hmmmmm. let's just check through the possibilities here:
How to troubleshoot "Cannot lock iPod" error message
let's try making sure that "terminate and stay resident" programs like antivirus packages are also shut down prior to trying the update. this InstallShield article might be of some help with that:
Close Applications Running in the Background
love, b

Adobe CS4 (64bit) Potoshop, InDesign, Premiere crashes on startup

I am in need of some major help. I have a user who only on his profile Adobe Potoshop, InDesign, and Premiere crash on startup. I've tried most of the basic trouble shooting but still not working. Any Ideas?
Computer Specs:
HP z400 Workstation
Intel Xeon W3520 2.66 8MB/1066
6GB of RAM
ATI FirePro V5700 512MB Graphics

I was going to suggest resetting application preferences, but with multiple applications crashing, perhaps the problem is with the system...
First, I think I'd look to see if there are any updated display drivers available for the user's system, from the web site of the maker of the display adapter (video card).
You can try to see if disabling OpenGL support in Photoshop restores operation: Edit - Preferences - Performance, uncheck [ ] Use OpenGL Drawing.
If you do want to try to reset Photoshop preferences back to defaults, which is known to correct a lot of problems, have the user do this:
1. Press and hold Control - Shift - Alt immediately after starting Photoshop from its shortcut or menu item.
2. When the prompt "Do you want to set preferences back to defaults" comes up, confirm.
Best of luck.
-Noel

Premiere Crashes Upon Opening Project

Note: I'm using the newest version of Premiere Pro CC on a (maxed out) Retina Macbook Pro 2012.
This just started happening. When I open a project, Premiere crashes and gives me the below pop up, blocking me from doing anything within the project. It just keeps happening every time I open the project file, even if I make a copy of the original.
I uninstalled Premiere and installed it again - without the latest update - and it worked fine. But I want this to work with the latest update because I'm not paying a subscription to have the ability to update taken away.
Note that I also experienced this pop up recently when playing back MTS files within Premiere in the same project file. I used the built-in Media Explorer and it worked. Dragging and dropping the files from Finder to Premiere was causing it to act up. Not sure why this happens b/c D&D worked in previous versions.
Here's the error:
Thanks.

Hi Emoral7,
.mts files are avchd files having metadata which is required by premiere pro to read and interpret those files. When you browse the files through media browser, premiere pro reads the folder structure and the metadata of those files and imports them accordingly. If you drag and drop it directly in the project panel the folder structure of the files are damaged and premiere pro does not interprets them correctly because of missing metadata. CS6, was not so strict about the folder structure and sometime interprets the files correctly, but CC is little more strict aboit the folder structures and metadata files. For more information about folder structure of .mts files you can check help file of premiere pro.
Regards,
Vinay

Encoder keeps running into a problem and closes adobe premiere pro down too.

Hello, i have be trying to open my Encoder but for some reason it keeps running into a problem and closing on me and has a time or two closed down my adobe premiere pro down too. What is happening?

Hi. I have the same problem using an HTC Incredible Android smartphone. The video/audio not in sync. Slight advance or delay. Not matching. I have the phone set to record as mp4, but when I use the file it says 3gp, so I transcode it to mp4. I have filmed a lot with my smartphone and now I have all this footage for over 6 months that may have this problem so I seriously need to know how to fix this or I have a ton of bad footage showing me in frame talking and it's not going to be right for YouTube videos of selfie-vlogging. So, I need to know the best, most fool-proof, most efficient, time-saving way to process and make it workable without taking too much time. Please share the very best methods which work 100% of the time. Thanks, JR
Message was edited by: XXJR2013XX

Premiere Crashes-"Serious Error" when scrubbing timeline.

I have sent about 4 crash reports-and have done some heavy googling-can't seem to find an answer:
Working on: 2014 Mac Pro, 12 core OSX 10.9.5, Premiere Pro CC14. I have nothing else open, monitoring via HDMI through an AJA T-TAP to a 1080i consumer sharp, as well as my computer monitors.
Footage/Sequence Settings: DVCPRO 720p @ 23.98(This is the only variable that differs from my first dozen projects working with premiere as of August 2014). Sequence and Render Settings are based on footage.
(I do have render/bit settings maxed out,I thought this may be the issue- However, I have not applied anything render dependent and my machine can handle/is not showing signs of lag AT ALL).
Crash just happened for the 4th time.
Only other issue, (besides known bugs) I have had:
Wasn't playing nice with some of my Red Giant Universe Plugins.
The keyframe marker in the Effects view via the source window, acts weird on occasion(completely visual though).
It seems to happen: When my canvas/sequence play head is..well...'playing'.... and I click an edit point with mouse BEHIND the playhead in my sequence. It does not happen EVERY TIME, which is why I thought was a render issue in the first place.
The "Serious Error" message pops up, and the whole thing comes crashing down. No freeze, etc.
I can assure you, I have done the same on other projects in premiere in my 4 months using it.
It's very frustrating. I have repaired permissions,shut down. Etc.
Any help would be greatly appreciated as the 11th hour for my deadline is approaching.

Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
Then, Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used... see Question 1

PI Crash down after many errors ?!

Hi,
I have strange behaviour of our PI. When I have more than 1 000 errors message from the receiver, the serveur start to be slow and sometime it's crash down. I mean, it reach it CPIC limit.
I know that the parameter should be at 2000 maximum connection, but is it normal that my PI react like this ?
For example, I want to send to PI - 66 000 messages in one shot, do you think it is relevant ?
Regards

When I have more than 1 000 errors message from the receiver, the serveur start to be slow and
sometime it's crash down
How are you handling when an error occurs...suppose if there is an error in msg1 and it blocks the Queue.....then all the following messages are also held up....these tend to utilize the resources (space)....and when more and more messages get stuck the % of available resources go on decreasing and then ultimately your server becomes slow....and when all the resource go off your server also goes down.....just make sure that you run some background job to process / delete the error messages...
Its rather a functional answer than being a technical one....check if it helps you.
Regards,
Abhishek.

If i use Ps5 the order lasso, drag and drop or letters the win vista crashes down. Can anybody help?

If i use PS5 the order lasso,drag and drop or letters the win vista crashes down. Can anybody help me?

Now that I'm looking at it, I don't have it... but I still have the problem:(. I rebooted the PRAM, I cleaned my permissions, run utilities checks, nothing helps, I'm at the end of my wits. I called apple - all I got was bad attitude... I don't know what to do, this disfunction makes it impossible for me to work....
does anybody know what I could do to fix this issue?

CS3: MFX makes premiere crash down

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