CS3 not opening on Laptop but will on PC
I am using a version of CS3 that runs from a USB thumb drive. I have never had problems with PS opening on my desktop PC from this drive. The PC is running Windows 7. So recently I bought a laptop and put Windows 7 on it. For some reason Photoshop will not start on the laptop. It looks like it's going to startup when I launch it but the window that usually comes up on top of the program that shows all the files loading doesn't come up. So basically I see the main program screen for about 2 seconds and then it disappears. Any thoughts would be appreciated.
That is not a legitimate installation. Photoshop expects to be installed on a computer system and activated there. You are allowed to install and run it on up to two systems.
Did you purchase Photoshop? If so, install it on the laptop and be happy.
-Noel
Similar Messages
-
Firefox will not open in browser but will on iPad
I have a good signal to the router and iPad works well. The PC will not open any browser (Firefox, explorer internet), and Thunderbird opens but will not connect and times out.
So I cannot reinstall Firefox or Thunderbird. I can get messages on my iPad but not the PC.
I have scanned the PC and have no virus or malware.
Any ideas of what to do next please?You weren't very clear about what you are trying to do, but there is no Firefox for iOS devices - iPad and the iPhone.
You can download Firefox for PC's and MacOSX computers / laptops here:
http://www.mozilla.com/en-US/firefox/all.html -
PS CS6 will not open new files, but will re-open old ones
For no apparent reason, and all of a sudden, PS CS6 on this PC will not open any previously unopened psd files. It will open them if I've opened them before. Running win7, have all the latest drivers, versions, etc, including the latest video drivers. Same files will open on my laptop with CS6 no problem. Also files open in CS5 no problem. I did the ctrl+shift+alt deal to reset PS, no help. Any ideas other than reinstall the suite? Is there a way to just reinstall PS?
Thanks,
RayThe system info follows. The only change I've made was switching the gpu mode from "advanced" to "normal". It functions this way, but not when set to advanced.
-Ray
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3073 MHz
Built-in memory: 24567 MB
Free memory: 21422 MB
Memory available to Photoshop: 22271 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 470/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1050, right: 1680
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 470
OpenCL Unavailable
Driver Version: 9.18.13.697
Driver Date: 20121002000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1680 x 1050 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 470
Video Card Memory: 1280 MB
Video Rect Texture Size: 16384
Serial number: 92278353221279265742
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Mom&Dad\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 1.82T, 1.02T free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.2
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Embed Watermark 4.0
Entropy 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mean 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Range 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Skewness 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Sumi-e 13.0
Summation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
ZigZag 13.0
Optional and third party plug-ins:
Matrox Preview Export Plug-In Loader 1.0.FILE_VERSION_RES_MOD.64
Matrox WYSIWYG Preview 1.0.FILE_VERSION_RES_MOD.64
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Adobe Exchange
Installed TWAIN devices: NONE -
Will not open email links, but will when closed?
Using MS Office 2011 for Mac: Outlook links will not open in Firefox even though Firefox is running in the background - clicking on the link brings Firefox to the forefront, but it doesn't actually do anything.
However, if I quit Firefox then the Outlook link will open? Firefox is my default browser.
Cheers,
Alansudo mv /usr/bin/firefox /usr/bin/firefox_old; sudo ln -s /usr/bin/firefox-4.0 /usr/bin/firefox
installed this in terminal and it works now. -
Why will some email attachments not open with firefox but will with another browser
PDF attachments and some pictures won't open.
The latest Reader is 11.0.01, not 11.0.1. It is named Adobe Reader XI.
I did uninstall the Reader X and installed this latest one.
But it did not solve the problem, still could not open the problem pdf's .
I did find the problem was caused by the MS Office Click to Run error referred to in my original message. As far as I know we have no use for that on my wife's computer. Not sure how it got there. I uninstalled it and so far the problem pdf's open fine now. Problem solved.
Thanks for your help.
Frank M. -
PDF link does not open in IE, but will open in Firefox and Safari.
Dreamweaver code:
<li><a href="javascript:; " onClick="MM_openBrWindow('resources/facultyresources/SAFunctionalFramework.pdf','toolbar= yes,menubar=yes,scrollbars=yes,resizable=yes,width=550,height=450')">Eliciting and Assessing Performances of Self Assessment</a></li>How PDFs open when clicked on is controlled by the user's settings. You can't use code to force them to display in-browser.
Check your IE security settings, especially if it's a local file that won't open. IE has some idiotic security settings when trying to open local files.
If the site has been uploaded and IE won't open the PDF, you will want to make sure you have the Acrobat plug-in installed and that it's set to be used from within IE's settings. -
A link with shtm# extension will not open in Firefox but will open in IE.
A job site I visit from time to time has a careers link, ''www. xxxxxxx. com/Careers/default.shtm#''. In IE, a new window opens showing the various opportunities. In Firefox, nothing seems to be happening.
''edited by a moderator to break the hyperlink which was loading a porn website''This appears to be a duplicate of [/questions/794153].
Perhaps in your original post you may care to give the correct link for the job site, if it is something publicly available.
You may also be interested in this thread [/questions/884931] where control + enter is used on multi domain sites. -
Javascript will not open in mozllia but it will open in internet explorer
Java script is enabled in Mozilla options. When I try to open an item with script it will not open in Mozilla.but when I try to access the same item it will open Internet Explorer
No problems here to open the login page.<br />
It is a frameset with the second frame being the login form: https://www.ingdirect.com.au/client/Login.aspx
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] -
emails won't open on Mac but will on laptop and iPhone. On Mac can see the subject heading but the rest is blank in both preview pane and if I try to open the emai. Can anyone help me?
Back up all data. Rebuild the mailbox.
-
downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with them and then called Apple support and worked with them for 3 hours. No one can figure it out. Is there something wrong with this version? the pdf was created in 2004. Do I have to pay to get Acrobat?
Let me give you a slightly different perspective than everyone else here. You are using an unsecured wireless network, which means that all your network traffic is easily available for viewing by anyone else using that network. That's bad. Very bad, for you, unless you absolutely trust everyone who lives within range of this network. So stop doing it.
As to the Mac not connecting, wireless networking is simply too complex for any reasonable answer without more information. There are many possible error points, and as often as not it's the Mac that can connect and the Windows PC that cannot. Since you can't give us any information about the configuration of the neighbor's network, and can't make any changes to it, we can't do much to help you troubleshoot it. -
Firefox 3.6 will not open, uninstalled & reinstalled but still unable to open Firefox or any other web browser except IE8
== After Java update ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)Sorry Chris but I don't even get that far - after download latest Firefox - I cannot get the installation to work. I get dialogue box with "0% extraction" then nothing also cannot get Opera to install. The installation stalls at the same point of extracting the download. The only browser to work is IE8. I think it is more a Java problem as everything worked Ok until I took a Java upgrade.
-
I have tried 3 official apple ones and 2 different plugs. Ive tried plugging it into my laptop but will not find the phone. it has had problems since i updated my ios. Battery has been replaced. Any suggestions would be fantastic
test if it charges with an ac charger
test if it's detected by another computer
if it's no to both then likely the connector is broken
if it's yes to both thne it's likely your computers itunes install which is the problem -
A few months ago I purchased Snow Leopard, but realized too late that I already had Snow Leapord. What I need is Snow Lion upgrade. I did not open the software. Will they refund refund this or exchange it for the Snow Lion upgrade? Thanks!
All Updates to Snow Leopard are gotten from Software Update or from the Apple download site.
There is no Snow "LION". there is Lion and now Mountain Lion buit both of those are Download Only from the Mac App Store. You need to have Snow Leopard 10.6.6, .7 or .8 to have the Mac Apple store link on your Mac.
To get Lion you need to call the Apple Store, 1-800-MYAPPLE, and order it. They will send you a download code to your Apple ID Email address so you can download it from the Mac Appl Store.
Oh and when you call them to order Lion ask about returning Snow Leopard. -
I Just bought iMovie for yosmite and the program will not open.. I will like a fix or a refund.. i am getting tired of these problems...
Welcome to the world of downloaded software. There are no refunds.
Back in the good old days when software was purchased on disk one could sell it (legally).
Please describe your problem. Give us some details to go from. Are you using iMovie 06, or something newer? -
I keep getting "undelivered mail returned to sender" that comes with an attachment. i do not open the attachment but i get email returned from people that i have not emailed in years. I also have current people that tell me they receive email from me and there is nothing on the email and it is a repetative thing for them and for me. I have scanned my computer and it keeps telling me there are no viruses but i keep getting these emails. can anyone help me please!
Someone is probably sending spam with your address forged on the To: line. Could be one of your old contacts with a Windows machine has a virus that's doing it. It's also possible your e-mail account has been hacked, though I'd think such a hacker would be a bit more purposeful.
For more information, see:
http://www.reedcorner.net/guides/macvirus/is_it_malware.php#spam
* Disclaimer: links to my pages may give me compensation, and should not be taken as endorsement of my services by Apple.
Maybe you are looking for
-
I have tried to buy some songs from iTunes but it says I must verify my account. I don't remember my answers to the security questions. There's an email I registered in case this happened but the password for that email was lost. So now I can't but a
-
Hi Folks I'm running on a Mac Pro with an NVidia GTX 770 with 4GB. Premiere Pro CC utilizes the GPU for playback and export but will give you a warning when you first enable CUDA in Mercury Playback Engine. However... I was noticing that when I queue
-
How can I remove ads coming from macvx?
Last week by accident I downloaded and installed a malware program called 'macvx'. I thought it would do something completely different (something with viewing movies and so), but now it brings ads on my screen all the time. Of course I want to get r
-
Hello Community! It has been a couple of weeks now that I have been experiencing the following issue: The on/off power button does not light anymore, neither in blue (operating) nor in orange (stand-by). My PC is working properly, no further issue. W
-
Upgrade from OS X 10.6.8 to 10.7.3 or greater
I am trying to upgrade and am having a difficult time. The App store says I must upgrade to a higher version of Snow Lepard before I can get to Mountain lion but an upgrad of Snow Leapard does not seem to exists....Help