CS3 part installation

Issue installing all of CS3, I cannot get Design Premium, Illustrator or Shared Components to install. I have cleared all my Adobe products but no luck. Each attempt takes roughly an hour and I have not had the option to enter a serial number as yet. Any ideas greatly appreciated.

We can't know anything. you have to provide system information and otehr details like e.g. the install logs:
Working with your Operating System’s Tools
Troubleshoot installation with install logs
Mylenium

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How to download latest InDesign CS3 Server Installer?

Hi there,
Anyone can help me point to the right direction, how to download the latest InDesign CS3 Server Installer (without the error).?
been looking for couple of days in this adobe site, but nothing found.
Thank you.
Regards
Jimmy Harjadi

I would guess you'll need to contact customer service. CS3 products are no longer posted as demo downloads. InDesign server is a licensed product, and presumably if you bought the license you were given media or a link at that time. If you've lost that, Customer service would be th only ones who can help.

CS3 'freezed' installation problem on Windows Vista Home Premium.

Hi! I searched everywhere for answer that installation of my PS CS3 is freezed in moment on the screen.
I installed Acrobat Reader, Dreamweaver cs3 only. Both in English language.
I tried to uninstall, then install, using cs3clean, but it`s nothing change in my situation. Even I tried to copy whole content of my cs3 installation disk to hard drive.
Why installation is freezed ? The screen:
http://img237.imageshack.us/img237/7184/cs3problemja8.jpg
Ps. I`ve got Vista Home Premium.
Thanks, best regards!
Ps2. Sorry for my english :)

Kasprzak,
How long did you allow it to sit like this? Only reason that I ask is that I recently did an install on my laptop, and the DVD drive was EIDE and it took probably 20 mins. to get through each disc.
For installation issues, Adobe offers free tech support. Check your documentation for the toll-free phone number in your country, or region.
Hunt

Cs3 ré-installation mac osx 10.6.8

Bonjour,
Je travaille sur un mac sous osx 10.6.8.
Photoshop refusant de démarrer aujourd'hui, j'ai tenté une désinstallation / ré-installation.
Seulement, impossible finalement de réinstaller le logiciel.
J'ai donc désinstallé toute la CS3, utilisé le Cleaner Tool puis tenté une réinstallation (via le CD, puis via les fichiers proposés au téléchargement sur le site) mais rien n'y fait.
Lorsque l'installation se termine, on m'annonce que le processus a rencontré des problèmes, et que les logiciels n'ont pas pu être installés
Il réinstalle cependant Dreamweaver, flash et acrobat, mais ni Illustrator, ni Photoshop, ni InDesign.
Quelqu'un saurait il comment je dois m'y prendre pour pouvoir ré-installer mes logiciels ?

Bonjour,
Bievenu sur la communauté Adobe!
Il faut savoir que la version CS3 est compatible maximum sur la version Mac OS 10.4.7 maximum.
Il est donc clairement des lors évident que la réponse sera non, cela n'est malheureusement pas compatible avec Mac OS 10.6.8.
Merci.
Arnaud.

InDesign CS3 Silent Installation Language Issue

We install InDesign CS3 via silent Install following Adobe guidelines using Enteo Netinstall for the automatic deployment: Setup.exe --mode=Silent --deploymentFile="dir\install.xml" Contents of the "install.xml": <?xml version="1.0" encoding="UTF-8" ?> <Deployment> <Properties> <Property name="INSTALLDIR">D:\Adobe</Property> <Property name="installLanguage">de_DE</Property> </Properties> <Payloads> <Payload adobeCode="{83FE8954-A543-4177-B0D1-E1BF9AB0DFB0}"> <Action>install</Action> </Payload> </Payloads> </Deployment> Contents of "Application.xml.override" at directory "payloads\AdobeInDesign5de_DE": <?xml version="1.0" encoding="utf-8"?> <Configuration> <Payload> <Data key="Serial" protected="0">xxxxxxxxxxxxx</Data> <Data key="Registration">Suppress</Data> <Data key="EULA">Suppress</Data> <Data key="Updates">Suppress</Data> </Payload> </Configuration> Installation is running well, with one exception: For the user who installed InDesign, the Language of the UI is english! It should be german instead and strangely, starting InDesign with other Userss in other windows Profiles the UI is german as wanted! What is going wrong? Are we able to reset the language settings manually as a workaround? BTW: We already reset the preference file via SHIFT+CTRL+ALT at astartup, but it did not do the trick.

Purchased from Adobe itself in a retail box.
The installation was working on XP fine.
Eric

CS3 AE Installation Nightmare

I am at the end of my rope with Adobe products and Adobe's scripted and outsourced "technical support." I have spent days in the last couple of months trying to get Adobe software to run. Recently I waiting 1.5 hours on a phone to have a guy in India tell me that I would have to go up a grade in paid support to get the answer to my question!!!!
Ridiculous.
The problem now is my home computer...I had to have the C disc wiped because I picked up a malware...while trying to download a DVD writing utility to do what my computer at work would not do: write to DVD with Encore.
The problem now is that when I try start CS3 AE an error message comes up saying that AE cannot load AERes1.dll I have searched for a solution and the only one I can find is, that's right, wipe your C drive and reinstall.
Some details:
Running XP with latest updates Two gigs ram. Have the entire CS3 suite. GEForce 7800GT graphics card. Also have Dreamweaver CS3 and Fireworks CS4.
When I try to reinstall AE, the computer asks me to reinstall Fireworks CS4 which has not been uninstalled. I put the disc in and it tells me to put the CS3 installation disc. I installed Quicktime before I noticed the problem. I uninstalled Quicktime and attempted to install AE. No luck.
I have an important video to be done in less than two weeks. Can anyone help...Adobe does not seem to care.

I'll give the same answer here that I gave on the other forum where you asked this:
> Adobe does not seem to care.
That's a pretty broad statement.
I'm Adobe, and I care.
Problems can occur when you install and activate an earlier version (like CS3) after a later version (like CS4). You say that you "wiped" your C drive, but there may still be some lingering traces of the previous activations on your disk. That would potentially cause problems when you re-installed the Adobe software.
In order to really start from a clean state, you need to run the "clean scripts".
http://www.adobe.com/support/contact/cs3clean.html
http://www.adobe.com/support/contact/cs4clean.html
Try uninstalling your Adobe software, running these utilities, and then reinstalling. Re-install the CS3 software before reinstalling the CS4 software.
Normally, I wouldn't jump straight to recommending uninstalling and reinstalling, but it seems that you're in the process of rebuilding this system after a "wipe" anyway.
Good luck. Let us know if you need any more help.

CS3 Illustrator Installation Alert asks for Adobe Updater inserted to drive?!

While attempting to install CS3 Illustrator to Snow Leopard (Mac OS 10.6.8) an Installation Alert popped up saying, "Please insert Adobe Updater Manager 5.1 to continue installation."
I already have Adobe Updater 5.1.1.1113 installed, but apparently the installer doesn't recognize it. The installer gives me the choice of OK or Cancel. OK results in the pop-up blinking and staying up. Cancel results in the installer not installing Illustrator. I looked around and I could not find a download of 5.1 available.
Does anyone have a solution here?

Good morning fellow Adobe Mac users,
I personally feel bad for those of you, who have had issues with your software because Neil is right about the fact that there are so many other Adobe Mac users who are not having these critical problems with running their Adobe software with Mac OS X version 10.5 and higher. I know this by speaking with fellow design students at my college, and by reading through hundreds of topics here in the many different Adobe Mac forums. I'm wondering if there might be something more going on with your machines, which is causing some of you to have issues with your software. I personally have been fortunate not to encounter any issues with the combination of Adobe software and Apple's operating system both with my personal set-up and with the set-up I use at my college, but again I'm still only using the Adobe CS3.3 Design Premium Suite and Mac OS X version 10.4.11 on my personal MacBook Pro 2,2.
However, I do have the CS4 Design Premium upgrade that I'm waiting to install once I get a new IMac. I'm hoping that I don't end up having the same bad experience that some of you have mentioned, but if I do I know I can get some very helpful and honest advice from individuals like Neil, Bob, and Buko, who are just a few of the very skilled Adobe Mac users that are constantly trying to help out other users here in the Adobe forums. If nothing else I will be sure to contact both the Apple and Adobe technical support staff. I wish all of you better luck and I hope your future experience with Adobe and Apple products improve.
Thank you.
Ammo Can

Where do I find the Contribute CS3 msi installer?

My workplace has a purchased copy of Adobe Contribute CS3,
which has been downloaded via ESD. I have been attempting to locate
the msi so that we can deploy the software to those of our staff
that are registered to have the software installed.
I have tried looking in the installation extracted files, as
this is usually where I have found Adobe msi's in the past.
I have been unable to locate the relevant msi file, though
can find Adobe documentation on setting up Contribute CS3 in
Microsoft SMS. Does anyone know if the msi for Contribute CS3 is
obtainable by any ESD downloads?

Yes I did register the program and it is legitimate - I purchased it through an online retailer that focuses on the education market. I should have burned a CD when I got it, but hind-sight is always 20/20.
Thanks for the info, I'll contact Adobe support.
Chuck

Cs3 safari installation error

I just made the switch to Mac (literally pulled it out of the box and turned it on this evening) after years of running CS on Windows XP. I'm trying to install CS3 Design Standard and keep getting the following error:
Installation cannot continue until the following applications are closed:
Safari
Please close the application(s) listed above and click "Try Again" to continue the installation. Click Cancel to exit Setup.
Safari is not running. OS X version is 10.6.4. Safari version is 5.0.2.
Already searched this forum and the knowledge base, but couldn't come up with anything specific to this error. Any ideas? I will admit, I am not particularly proficient in Mac despite being pretty good in Windows, so no advice is too basic.
Thanks,
Lar

Are you trying to install a Mac version CS 3 under OS X.6? Or are you trying to install a Windows version of CS 3 under what Windows OS (running boot camp, parallels, fusion or some other virtual machine). If you are trying to install Mac CS 3 are you sure it is OS X.6.4 compatible? If this is your first Mac, how did you get an old copy of Mac CS 3?

CS3 upgrade installation

I am trying to install CS3 on a new PC as my old one is on its last legs and about to be dumped. However, it is an upgrade version and I do not have any qualifying proiducts on the new PC. When I try to install it, most of the components will not install.
I have seen the KB article regarding the issue of components not installing and I have looked into this but to no avail. However, I am guessing that's because the issue is due to the point above, i.e. that it's an upgrade on an 'empty' PC.
Can anyone confirm if (a) that is the case and (b) what I can do about it?
Thanks for your help.
Dave.

Sorry I should have Googled the activation thing before my last post.
However, I deactivated CS3 on the old PC via the link in Photoshop (Dreamweaver’s and Acrobat’s deactivation link were greyed out) and it made no difference.
I tried re-installing and the same thing happened. I ran CS3Clean and tried re-installing and, again, the same thing.
Just a couple of points that may help. On both of these installations the time it took was about 15 minutes as opposed to 23 minutes earlier and on both it stopped installing at about 83% and jumped to the screen showing the uninstalled components. At the 83% point it was in the process of installing Adobe Version Cue CS3 Server.
Dave.

CS3 Vista, "Installation der Komponente fehlgeschlagen"

CS3, Windows Vista
Hallo,
nach der Fehlermeldung "Lizenzierung funktioniert nicht mehr" hatte ich wie empfohlen CS3 deinstalliert und neu installiert. Das Problem wurde damit nicht gelöst. Auch nicht durch Ausführen von LicenseRecover.exe für CS3. Also habe ich nun CS3 erneut komplett deinstalliert.
Was muss vor einer Neuinstallation tun, um nicht wieder für jede Anwendung die Meldung "Installation der Komponente fehlgeschlagen" zu erhalten?
Danke für eine Antwort.

Hab ich dir doch schon geschrieben - die caps.db löschen. außerdem gibt es einen Bug in CS3, wo man das in der Regel doppelt-gemoppelt machen muss. Also
caps.db löschen
neu installieren
Fehler kommen
normal deinstallieren ohne caps zu löschen
nochmal installieren
Mylenium

CS3 Illustrator Installation Problem

I have CS3 Web Premium edition and never been able to install the Illustrator compenent on the two computers I have. I am using Mac OSX 10.5.8. All the other applications install without any problems. When trying to install Illustrator I receive the message "Illustrator Component Failed" with a red X to the left.
Since this is happening on my MacBookPro and iMac would I be correct in assuming that this could be an Adobe CD error? Does the installation process leave a log file on my computer that I can diagnose the problem?
Assuming this is a CD problem can I download the Illustrator component of CS3 Web Premium for the Adobe site? My software is legal and have my serial number, will I need to activate the whole suite again or just the Illustrator compenent, will it ask me for my serial number etc?
Thanks so much, although I wouldn't use Illustrator so much it would be nice to get value for money for the investment I made into this software!
Steve

If you mean solution 8 on this page then I have no idea what Adobe mean by this, its just gobbledegook to me.
I looks at the installation log files and the only reference to the dmg file are these two lines here:
Type: 1, Volume Order: 1, Media Name: Adobe CS3 Web Premium, Path: /Volumes/Adobe CS3 Web Premium/Adobe Creative Suite 3 Web Premium/payloads/AdobeIllustrator13en_US/AdobeIllustrator13en_US.dmg
Updating media info for: {C9BE6782-B94E-4EA6-9208-CF92811B28E7}, Effective: {C9BE6782-B94E-4EA6-9208-CF92811B28E7}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe CS3 Web Premium, Path: /Volumes/Adobe CS3 Web Premium/Adobe Creative Suite 3 Web Premium/payloads/AdobeIllustrator13en_US/AdobeIllustrator13en_US.dmg
Updating media info for: {C9BE6782-B94E-4EA6-9208-CF92811B28E7}, Effective: {C9BE6782-B94E-4EA6-9208-CF92811B28E7}
Updated install source from removable media info

Flash CS3 trial installation failure when Flash 8 Pro installed

I am trying to install the trial version of Flash CS3 on my
PC.
The installation fails to install Flash CS3 or Shared
Components. I currently have a fully licensed copy of Flash 8
Professional installed on the same PC. Is there some reason I can't
do this?
I am trying to see if we want to upgrade to CS3 by checking
out the improvements/features etc. Sure, I could go ahead and spend
the $200 but we may not need the improvements.
Presumably there would be no problem upgrading to CS3 and
that the problem is caused by the fact I am trying to install a
full version trial rather than an upgrade.
Can anybody confirm that this is the case?
One of the things I wanted to test with CS3 is the
possibility of loading a Flex .swf into a Flash shell to be able to
run as an executable. We are not currently in the market for AIR
which will allow that. We are just trying to add the ability to run
our code as a stand-alone.
Any help/comments appreciated.
TIA
Colin

Certain components install with no problem. Adobe Bridge CS3,
Adobe Device Central CS3, Adobe ExtendScript Toolkit 2 and Adobe
Flash CS3 Video Encoder are installed. But Flash itself and the
Shared Components are not installed.
The problem with AIR is that I would need CS3 installed to
use it. So I can't check that out yet either :-(
Colin
quote:
Originally posted by:
dzedward
1) Installing CS3 when having Flash 8 or previous versions
already installed won't make a difference. Previous versions, which
were owned by Macromedia, install in a Macromedia Folder, however,
CS3 will install in an Adobe Folder, so, no conflict.
2) AIR is free, so not being in the market makes no sense. It
is an 'extension' to Flash CS3 or Flex or Dreamweaver, that can be
downloaded.

DW CS3 Trial Installation ISSUE!!

I've been trying for about a week to install this trial
version on my work computer - we're switching from GoLive and want
to make sure that this is the right thing for us. I have Windows XP
Professional version 2002 with Service Pack 2. I have
plenty of space. The download process seems to go fine, and
when I go to install, the extraction process appears to come off
with out a hitch. But when the actual installation occurs, it won't
work. Every single time I do it, I get an error at the finish,
saying 3 things:
-Successfully installed: 1 component(s):
Shared components
-Errors: 2 component(s):
Adobe Dreamweaver CS3 - component install failed
Shared Components - component install failed.
2 questions:
1) Why is the dang thing contradicting itself? It tells me
that the shared components were both installed successfully and
that the install failed. Uh. So which is it? I can see Bridge, etc.
in my program files, so I assume it installed ok. And yet this
tells me that the install failed.
2) What in the world am I doing wrong??? One of the tech guys
here has been trying to install it as well (on my machine) and he
has been equally unsuccessful. He DID manage to install it on his
machine fine though - with AutoCad running and everything. Our
network admin said that my machine is pretty new, so there
shouldn't be any problems with it.
Any ideas...???

I´ve got exactly the same answer at the end of the
installation process. I´ve tried several times and cannot have
a sucessful installation. I have Windows XP sp2 plenty of space too
(more than 100GB of disk space and 2GB of RAM) what´s the
problem?
Thank you

CS3 upgrade - installation issues

Hello there,
I recently purchased a second hand copy of Adobe CS2 Standard with a CS3 upgrade.
Filled in a transfer of licence that went through.
Anyway I was advised to install CS2 first before the CS3 so I did this but when I went to install CS3, I faced this problem:
http://dl.dropbox.com/u/627206/Picture%208.png
It will only allow me to tick the install Adobe 8. The rest shows up as 'already installed.'
I have tried uninstalling all the adobe products, using app cleaner and installing on the CS3.
But still no luck.
Called Adobe support but they said they no longer support CS3.
Grr.
Anyway, any help would be greatly appreciated, thanks!

Hi, thank you for your quick response!
I tried that several times but still not working...
I am working in CS2 for now but when I open any illustrator files I created in CS3, it corrupts it.
Scary stuff!
Pleaaaase help!

CS3 part installation

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