CS3 Premium Install error - Internal error 2739

I have attempted to install CS3 Premium on a Microsoft Vista sysem. When I click to install I get an error "Internal Error 2739. Contact Customer Support." I have been on the phone with customer support twice today with the same tech for several hours, and we haven't been able to resolve the problem yet.
He tells me that the problem is that "Java script" is not installed on my almost new Dell XPS. I even reinstalled Vista at his suggestion and get the same error when attempting to install CS3.
Has anyone else had this problem? Or has anyone had experience trying to install JAVA. It will not install on my system either.
Any suggestions?

try installing the newest update for java runtime 6 update 4.
http://java.sun.com/javase/downloads/index.jsp
it was just release a couple days ago i think. anyways i was having this exact same problem and i donwloaded this and to fix it. i have vista 32 bit. fyi i will tell everyone how i downloaded it. now java has been having issues on my system so i could not use the adobe download manager to download trial for premiere would tell me fatal error (just like how it would tell you in this problem) and the java online installation did not seem to be working for me so what i did was in firefox go to tools and then to options and i disabled java and java script. that allowed me to use download manager to donwload the premiere trial and the upadate 4 offline installation. i closed all windows and installed it and restarted just in case and worked after that. try it. i tried reinstalling java 6 update 3 a few times with no success. hope this helps everyone. i have no idea if this will fix the runtime errors with older versions of encore, premiere, or photoshop or encore cs3. want to wait for service pack 1 for vista to come out before i try the trials for those ones.

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