CS3 print fix doesn't work - any ideas

have CS3 (all available updates) + WinXP SP3 - I can open one photo & close it without problems. If I try to open a second photo via bridge or direct from "My Pictures" I get the error msg: could not complete your request because of a programme error. Used fix "Photoshop CS3 or Photoshop Elements 6 crashes when you open more than one image (Windows)" i.e. created a dummy printer as a default which worked initially but no longer. Any other ideas? Thanks

Thanks John
In answer to your Questions:
John Joslin wrote:
martinlindsay wrote:
...created a dummy printer as a default which worked initially but no longer. Any other ideas?
Is the dummy printer still default?
Are you opening/saving files or printing over a network?
You could try resetting your preferences as described in the FAQ
http://forums.adobe.com/thread/375776?tstart=0
You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.
This resets all settings in Photoshop to factory defaults.
1 I have tried using a dummy printer as a default AND as I have two printers, the one I do not use to print photos as the default. No joy either way.
2 No I am not on a network - the printers are directly connected to my PC
3 Tried your suggestion of resetting preferences as per the FAQ & the link provided (thans for that) but still no joy
I dont know if this helps at all: When I open the first photo I do so, so as to use page set up (with view to performing a batch print). I alter in that dialogue box from the default printer to the one I wish to use. On closing the 1st photo I have tried both "save changes" and "dont save changes". Neither makes any difference if I then try to open a second (or indeed the same 1st photo).
Any other ideas or is it simplier (though more costly) to upgrade to CS4? Incidentally any idea if CS5 is due soon?
Thanks again

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