CS3 print issue.

I'm trying to print from Photoshop CS3 10.0.1 to an HP LaserJet 5si on MacOS Snow Leopard 10.6.3
Everytime I try to print something I get this error showing in the printer driver : "No %%BoundingBox: comment in header!" and pages of weird characters. I've searched the net and forums and see quite a few mentions of this but none of the advice works for me. I'd be grateful for any assistance.

>I click Printer Settings to make sure I've got spreads selected and crop marks etc.
Make sure you DON'T have the "print spreads" box checked when setting up to use Print Booklet.
>make booklet makes low res pages in an InDesign file and Booklet CE 3.5 makes a new InDesign file up of individual PDFs but the pages are all out of order.
I'm not sure what you mean by "make booklet makes low res pages." Are you referring to Dave's MakeBooklet.jsx script? That simply places the pages from an existing InDesign file into a new file in Printer spread order. It's up to you what sort of resolution any page element has in the original file, or what PDF settings you use to make a PDF from the new file. Perhaps you need to adjust your View > Display Quality setting?
The pages in an imposed file SHOULD be "all out of order." You are looking at printer's spreads, not reader's spreads. Are they not in the correct order for printing?
Peter

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Mac O/S X with CS3 printing issues to a Xerox

I have multiple systems running 10.4.x and 10.5.x using CS3. We can get Acrobat to print when we select "Print as Image", all other applications in the suite will NOT print until we convert them to a PDF. Things were fine when we were using CS2, but once we upgraded all our systems to CS3 we've had nothing but printing issues. What can we expect when CS4 is pushed out?!? Does any one have any recommendations how to FIX this printing problem, we've reloaded our print drivers multiple times, but NO luck?
Thanks for any ideas or resolutions.
Bob

Reset the printing subsystem and then make sure you install the latest
printer drivers.
Mike

CS3 Printing Issue--Won't Collate

OK, here's my issue--I'm unable to print collated copies from any CS3 application (InDesign, Acrobat). I've tried every combination of checking/unchecking the collate box in both the application's print dialog and the printer settings to no avail. This happens on multiple printers (so I know it isn't a printer issue) and I'm able to collate from non-CS3 applications (Word, for example), so I believe it to be CS3 specific.
I'm currently running CS3 5.0.3, but iI had the same problem under a clean install of 5.0.
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Unfortunately, not all USB printers are compatible with AirPort base stations. In addition, the AirPort's USB port does not support the "advanced" printer functions, like scanning, copying or faxing, of multi-function printers.
To see if your printer is compatible, take a look at thisiFelix Unofficial AirPort Printer Compatibility link. If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
Also you can try this Apple Tech Support article to see if it will help: Printer troubleshooting for AirPort Base Stations and Time Capsule
Finally, check out this IBM support article to see if your printer is listed as having a Postscript or PCL3 interface. If it does, then it will most likely work with the AirPort's USB port. Printers that use the "HP LIDIL" interface must be connected to a computer directly and will not work.

InDesign CS3 Printing Issue

I recently installed the CS3 Suite including InDesign, Flash, Dreamweaver, Photoshop, Illustrator, Acrobat, et al. I am not able to print anything from any of my CS3 apps. CS2 continues to perform just fine, and I've been forced to save down CS3 docs to CS2 just so I can print. Any suggestions on remedies? Again, this is across the board CS3 apps, not just InDesign. I'm running a Mac G5 using Airport Extreme as my wireless router.
Thanks in advance -

Hi Barry -
When I use Command-P, I get the usual dialogue boxes in InDesign but the print utility doesn't show in my dock as it normally does in CS2. When I installed my latest OS, I manually configured the printers including selecting each PPD. I have not re-installed the drivers, however. I'm using Leopard - 10.5x. I have installed all available updates from Mac and Adobe. I have two printers, Epson for my finer jobs and Brother for everyday tasks. Both printers work fine out of CS2. I alternate them by plugging/unplugging each from the back of my Airport Extreme as I need them. My computer tower is in a cabinet under my desk and it's a bear to pull it and all peripheral wires out so I haven't tried a direct connect.
Thanks -
Don

InDesign CS4 Printing issue

Hi:
I use InDesign CS4 in my job as a church office manager. I print bulletins that are usually 3 letter-sized pages, landscape, 2-sided, and newsletters that are 2 11x17 pages, landscape, 2-sided. I'm working in Mac OS 10.5.8.
Until today, I was using a fairly old HP 8100dn printer. When I upgraded from CS3 to CS4 last summer, I found a strange thing: I couldn't print duplex on letter-sized paper from InDesign. No matter what settings I selected, the printing would not duplex. As a workaround, I had to export everything as a PDF and print from Acrobat, where the duplexing worked fine.
Weirdly, 11x17 duplex printing worked correctly from InDesign.
I never solved the problem, but when I posted this on the forum last summer, one responder said that it might have had something to do with the 8100's age and its PostScript Level 2 emulation.
Just today, my office got a new(er) printer, an HP 8150dn. This one has PostScript Level 3 emulation.
Precisely the same problem. Letter-sized won't duplex from ID; 11x17 will. Exporting letter-sized documents to PDF and printing from Acrobat is once again the workaround. It's not the worst thing in the world, but it is a bit of a hassle.
Does anyone have any sort of idea about why this is happening, or better, how it might be fixed?
Thanks much,
GT
PS: ID won't duplex when printing in portrait orientation on letter-sized paper, either.
Message was edited by: It doesn't work!

Well, I fixed it, I think… I googled "Printing issues in Mac OS," which led me to install Gutenprint 5.2.5 — whatever the heck that is — and suddenly duplex printing worked in both landscape and portrait on letter-sized paper.
Unfortunately, and yet not at all surprisingly, I now couldn't print to 11x17 at all. No matter what I did, the printer used Tray 2 (letter), or told me to put custom paper in Tray 1.
So, as a last-ditch attempt to resolve this before I jumped off the roof, I reset the printer to its factory defaults and deleted all traces of it from Mac OS's Printer and Fax window.
Then I created one new printer called "8150 (Gutenprint)" using the Gutenprint driver, and one called "8150 (11x17)" using the default HP driver, both using the same IP address. Lo and behold, when I select the one, I can print duplexed on letter size, and when I select the other, I can do the same on 11x17.
I don't know if this is the sort of thing that a real tech-head would condone, but it finally seems to work. Since I'd never be printing to both printers simultaneously, I figure I can live with this.
If anyone cares to explain to me in layman's terms what Gutenprint is all about, I'd love to be educated…
GT

Unusual InDesign/PDF/Printer Issue

I am currently using InDesign CS3 and Acrobat Professional 8.
I received a CS4 file that I could not open from another designer, he saved it as a .inx file which opened in CS3. I made the changes to the document, relink the images, and when I would export to pdf, the images in the design will print with a faint box around them, when in fact they are images that are cutout (have no background). 3 images are .tiffs and one is a .psd. They all look fine on a computer screen, but when it prints, the box shows up. We printed the pdf on several different printers and on one printer there is a box around those images. On another printer the box is not there. I'm not sure if its an Indesign issue, PDF issue or a printer issue. I've tried exporting it as PDF/X-1a:2001, that didn't work.
Please help! Thanks.

The directory structure for the template files are the same for Desktop and Server.
When I open up the PDFs generated by both, doing a side by side comparision, the server looks blurry at 125% zoom level while desktop looks sharp.

Printing issues with Ps, Id, Ai

Cannot get the printer to function correctly! It prints fine in Word and Adobe Acrobat Professional...when I try to print from Id and Ai it shuts down before seeing a print dialog box. When I print from Ps it prints a weird code straight across the top of the page...which it wants to print many times until I have to restart the printer.

2/9/13 1:33:41.676 PM Adobe Photoshop CS3[1649]: objc[1649]: Object 0xb53b9950 of class __NSCFData autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug
(The code above was much earlier in the Console log, but it was the first thing I found with Photoshop in it. Below is log that I think has more to do with the printing issue...
2/9/13 1:43:41.195 PM sandboxd[1935]: ([1933]) mdworker(1933) deny mach-lookup com.apple.ls.boxd
2/9/13 1:43:41.000 PM kernel[0]: Sandbox: sandboxd(1935) deny mach-lookup com.apple.coresymbolicationd
2/9/13 1:45:42.221 PM mdworker[1966]: Unable to talk to lsboxd
2/9/13 1:45:42.226 PM mdworker[1965]: Unable to talk to lsboxd
2/9/13 1:45:42.303 PM sandboxd[1967]: ([1966]) mdworker(1966) deny mach-lookup com.apple.ls.boxd
2/9/13 1:45:58.638 PM PrinterProxy[1958]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
2/9/13 1:45:58.638 PM PrinterProxy[1958]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
I think the latter part above is where the real issue starts, but if you need more let me know...it means nothing to me, I don't understand what is going wrong each time I try to print from these applications.

Photoshop CS5.1 printing issue

I am unable to print anything in Photoshop. I just upgraded to CS5.1, 64-bit, from CS3. When I use the print command I get the message "The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing."
When I click OK, I then get "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."
How can I check my printer settings or select a printer when I can't get the print dialog to appear? I get these messages no matter what files I open.
I have a second computer on which I just did a new install of CS5.1 (not an upgrade), with the same printers and drivers, and it works fine.
Any suggestions?
--Doug

There really is no such thing as an upgrade. It is all the same program, just a price break. So you probably have some printer issues left over from the previous version on the computer you "upgraded" to CS5.1.
Check to see it you have the correct printer listed.
If that looks OK you might reset the preferences and it will clean out any junk that might be a problem. Start PS and IMMEDIATELY hold down the ctrl + alt + shift keys. You should get a reset window. A little tricky, so keep trying if it does not work the first time.

InDesign CS3 Print Booklet function

I have an issue with InDesign CS3 Print Booklet Function.
Certainly Print Booklet is not InBooklet by any stretch. It does however have to be an integral part of the InDesign Program(one of the reasons it is better than QuarkXPress).
Print Booklet takes the age old practice of creating 4 page signatures for booklets of 4-page multiples and when you get to 12-16 pages it mysteriously inserts blank pages making non-4 page multiple booklets. I have had 12 page booklets made into 14 and 16 page booklets into 18 pages.
Is there a fix for this issue forthcoming from Adobe, or has anyone discovered a workaround?
I do not want to teach students that they have to go to PDF's and use another way to impose, when it is an important part of InDesign.
Jack Mertes

>I click Printer Settings to make sure I've got spreads selected and crop marks etc.
Make sure you DON'T have the "print spreads" box checked when setting up to use Print Booklet.
>make booklet makes low res pages in an InDesign file and Booklet CE 3.5 makes a new InDesign file up of individual PDFs but the pages are all out of order.
I'm not sure what you mean by "make booklet makes low res pages." Are you referring to Dave's MakeBooklet.jsx script? That simply places the pages from an existing InDesign file into a new file in Printer spread order. It's up to you what sort of resolution any page element has in the original file, or what PDF settings you use to make a PDF from the new file. Perhaps you need to adjust your View > Display Quality setting?
The pages in an imposed file SHOULD be "all out of order." You are looking at printer's spreads, not reader's spreads. Are they not in the correct order for printing?
Peter

Printing Issues with HP OfficeJet 100 and Windows 8.1

We use HP OfficeJet 100 mobile printers and have a printing issue.When we print the printer acts as if it is going to print and then prints one blank page.Printer will not print even though it is showing as default printer.Printer will just stop printing in the middle of a document, even in the middle of printing out a page. We are printing via the USB cableWe are using Windows 8.1We are connecting to laptopsWe have been using the HP mobile range of printers since 2004 and have only experienced these issues since we moved the laptops onto Windows 8/8.1 We have:Uninstalled and reinstalled the printer drivers – this fixed this issue for a short while and then it reappeared againCalled HP support and they directed us to the driver support page which had the latest print drivers, uninstalled and reinstalled drivers with them on the phone. This initially fixed the problem and then it returned a few days laterAfter trawling the support forums found directions to change the print processor to “WinPrint” – No effect as the processor was already on this settingDownloaded the HP diagnostic tool – HP Print and Scan Doctor – didn’t fix anything Any further help would be much appreciated.

Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
I would like to make some suggestions that may help. Let me know how it goes!
1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
How to disable realtime scans
Try the install
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Try the install
Enjoy your Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP ENVY 100 D410 Printing issues...

I have an HP ENVY 100 that has recently started having printing issues. We recently upgraded to Mountain Lion and had no problems in the upgrade nor have we had any other software that we've changed. The problem seems to be somewhat random and the results are always the same. When commanded to print the printer acts as if it is running out of ink and then distorts the fonts creating vertical lines on the page and skipping rows creating what almost looks like a bar code. It's most peculiar and the only way I can find to solve the issue is to completely restart both my system and the printer. Thinking that I had a driver issue on my Mac I used the utility on the printer to update drivers and none were found. To insure that the problems wasn't isolated to just my machine I tried our laptop as well and it seems to have the same problem. Has anyone had a similar problem?

Hi Talon,
That more liekly related to the software indeed, I would suggest trying the following steps:
Reset the printing system as listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01371980
Open the Applications folder, then Hewlett-Packard and then open the Device Utilities folder, launch the HP Setup Asisistant and follow the steps to reconfigure the device.
If there is no Hewlett-Packard folder simply re-add the printer by clicking the plus button under Print & Scan.
Now try printing and follow for any difference.
If the same persists uninstall any HP Software by following the HP Uninstaller under the Hewlett-Packard folder.
If there is no Hewlett-Packard folder follow the steps listed under Mac OS X 10.6, 10.7, and 10.8 > I used Apple Software Updates to install the product software below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02440673&tmp_task=useCatego ry&cc=us&dlc=en&lang=en&lc=en&product=5157536#N1305
Download and isntall the latest Lion Software below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-97934-2 &cc=us&dlc=en&lc=en&os=219&product=4073738&sw_lang=
Once completing the installation click the Apple icon and install any available Software Update.
Shlomi

New airport extreme and printer issues

OK here is the deal
I have the new airport and a hp psc 750 printer. I have a new macbook which can not print on this printer. It will recognize it thru bonjour but will not install the driver - the odd thing is that I have a pc connected directly and a windows based wireless laptop which both are able to print via this airport. I also have an external hard drive that is connected to the airport. All of the computers are able access this drive. So all appears in order except for the macbook-printer issue. I contacted tech support and they claimed driver issue. Anyone have any ideas - I have updated the most recent drivers for this computer and I was able to install this printer via a usb connection. Thanks

There have been a few posts about issues with HP printers working or not working as the case may be through the extreme. I can't remember what they say, but a search for HP in this forum may well help you.
Sorry to be so vague, just thought it might be a start for you.

Printing issue

I just replaced my b/w cartridge which was working for about 10 copies and now trying to print a colored copy and while the color print is fine, the black ink is coming out blurry/smudged. The screen indicates "Print cartridge problem (Black) Refer to device documntatnion to troubleshoot" I took out the cartridge, shook it, put it back in - no luck - help! Thanks

Hi @LYNNHAAG , and welcome to the HP Forums!
I see you're experiencing print issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Need help diagnosing cause of printing issue w/ image distortion

Hello, I'm looking for some expert advice for my print issue with image distortion (see above) on my files once setup and proofed by my printer.
I have a large PSD background file out of photoshop (CMYK, 170mb psd) that is being placed into an InDesign document. No preflight errors, all correct SWOP cmyk settings, and I keep having issues where images distort on my printers proofs - they seem unable to explain the issue and can't offer any other suggestions beyond ("just try resaving/uploading again" which of course has an added fee with each upload...).
The files are all fine on our end: on-screen, on our cmyk proofs, and our saved PDFs/packaged files. But everytime our printer opens these they seem to have these distorted image problems - scrambled images (almost as if there was a ghosted transparent image in the distorted area), strange lines (see above, and color distortion (usually greens and pinks, see above).
Is this an issue with my settings/file formats? Maybe the issue lies on our printers end? I'll keep checking this throughout the day and provide quick answers to anyone who can help me get to the bottom of this.
Adobe forums have been a huge help in years past so I decided this was by best bet for a resolution from those who know more than myself (or my printer), thanks for taking the time to help!
- Ian

Hello, I'm looking for some expert advice for my print issue with image distortion (see above) on my files once setup and proofed by my printer.
I have a large PSD background file out of photoshop (CMYK, 170mb psd) that is being placed into an InDesign document. No preflight errors, all correct SWOP cmyk settings, and I keep having issues where images distort on my printers proofs - they seem unable to explain the issue and can't offer any other suggestions beyond ("just try resaving/uploading again" which of course has an added fee with each upload...).
The files are all fine on our end: on-screen, on our cmyk proofs, and our saved PDFs/packaged files. But everytime our printer opens these they seem to have these distorted image problems - scrambled images (almost as if there was a ghosted transparent image in the distorted area), strange lines (see above, and color distortion (usually greens and pinks, see above).
Is this an issue with my settings/file formats? Maybe the issue lies on our printers end? I'll keep checking this throughout the day and provide quick answers to anyone who can help me get to the bottom of this.
Adobe forums have been a huge help in years past so I decided this was by best bet for a resolution from those who know more than myself (or my printer), thanks for taking the time to help!
- Ian

Auto adjustment of page orientation causes printing issues with documents that have a page width greater than its page height.

Hi,
Since an upgrade from Word 2003 to Word 2010, we are experiencing printing issues with certain
documents that have a page width greater than its page height.
In Word 2003, it was no problem to set the page width greater than the page height while setting the page orientation to "portrait".
In Word 2010, this seems impossible: despite leaving the page orientation to "portrait", if one changes the page width/height as stated,
Word 2010 automatically adjusts the orientation to "landscape". Resetting the orientation to "portrait" will flip the page's width/heigth settings.
This behaviour causes printing problems: the page prints out 90° rotated.
I do not believe this is a printer driver issue: I tried several different printer drivers, and all give the same (bad) result. Setting the printer driver's page orientation settings (before printing) makes no difference, as
Word 2010 seems to force the page orientation settings.
Inserting the documents 90° rotated is not an option, since it causes problems with the printing margins.
This is very annoying, since we have to print official documents of a municipality (driver's licences).
Is there a workaround for this issue?
Regards,
Laurent Grandgaignage
Sysadmin Gemeentebestuur Stabroek, Belgium

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, we can follow these steps to test this issue
Step 1: Repair Office 2010
1.
Click
Start, and then click Control Panel.
2.
Click
Programs and Features.
3.
Click the
Office 2010 program that you want to repair, and then click
Change.
4.
Click
Repair, and then click Continue. You might need to restart your computer after the repair is complete.
Step 2:
Rename the global template (Normal.dotm)Follow the steps for the operating system that you are using:
Windows Vista and Windows 7
a)
Exit Word 2010
b)
Click
Start.
c)
In the
Start Search box, type the following text, and then press
ENTER:
1.
%userprofile%\appdata\roaming\microsoft\templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
Microsoft Windows XP
a)
Exit Word 2010
b)
Click
Start, and then click Run.
c)
In the
Open box, type the following text, and then press ENTER:
%userprofile%\Application Data\Microsoft\Templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
f)
Close Windows Explorer.
How to troubleshoot print failures in Word 2010, Word 2007, and Word 2003
http://support.microsoft.com/kb/826845
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help.

CS3 print issue.

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