CS3 re-install

My computer recently crashed and I had a full version of CS3 Web Premium installed on that computer. I still have the original disc and I just tried to install it on my new computer, but it won't let me activate it. I spent good money for this suite, and am really comfortable with this version as it does everything I need it to do. Please help me to find a way to install this once more.
Rich Evans

You have to work with Adobe customer support. Your activation credentials were most likely destroyed when your system crashed. You need to have Adobe deactivate your old activation recorded in their Activation servers database. So you will have and available activation you can activate. From what I read here its harder the ever to get someone that work for Adobe to talk on the phone. Try their chat help.

Similar Messages

CS3 InDesign & Illustrator Install Exit Code 7; Other CS3 Apps Install Fine

I feel like I'm beating a dead horse... (no offence to horse lovers out there - it's just an expression)
I'm having trouble performing an silent install of the CS3 suite from a network share on Windows 7. I've read through a number of posts on here, one of which was a 3 page post on this issue where Mac & Win 7 users alike posted failures, successes and how they got there, and another about removing the OS check feature from the application.proxy.xml file (which didn't work for me; unless I did something wrong...?) Unfortunately for me after trying much of what was suggested, I'm still facing a brick wall.
All these machines are Core 2 Duo's clocked at no less than 2.2GHz, have 4GB of RAM, have over 100GB of free disk space and are running fully updated/patched installations of Windows 7 32-bit (x86) with Office 2007 Enterprise.
When I try to install the suite silently it fails with 'Exit Code: 7', which according to the CS3_Deployment.pdf means "Unable to complete the silent workflow." If I take out the "--mode=silent" switch, the GUI launches and installs fine. I took a look at the compressed log file & searched for "Return value 3", "ERROR" and "FATAL" for clues, but its vague and nondescript. I didn't copy/paste the entire log in this post for brevity's sake, but you can check it out here:
Condensed Version: http://pastebin.com/eFKpe9wK
Unabridged Version: http://pastebin.com/MQDeQZmF
Instead, however, I do want to touch on just a few things from the log:
[    9660] Thu Dec 02 07:08:13 2010 INFO
BEGIN Setting requested payload actions
[    9660] Thu Dec 02 07:08:13 2010 DEBUG
Setting action for {AC76BA86-1033-0000-7760-000000000003} Adobe Acrobat 8 Professional (At install, older versions get upgraded) per deployment file.
Setting action for {7BB7F66A-D798-45A3-A383-0727FB1EBF8E} Adobe Flash Video Encoder per deployment file.
Setting action for {abd781e6-d5ca-45aa-a5f7-f64799eb1c04} Adobe Version Cue CS3 Server per deployment file.
Setting action for {00E5C764-9525-44C3-8404-712AD06AE12A} Adobe Dreamweaver CS3 per deployment file.
Setting action for {3BC8460B-085E-47F3-9C62-8FFCBAF11D78} Adobe Flash CS3 per deployment file.
Setting action for {C4519961-AC64-4565-B3AF-9050296B5D5A} Adobe Illustrator CS3 per deployment file.
[    9660] Thu Dec 02 07:08:13 2010 INFO
Selection of payload {C4519961-AC64-4565-B3AF-9050296B5D5A} Adobe Illustrator CS3 is forbidden by the policy.
[    9660] Thu Dec 02 07:08:13 2010 WARN
Error setting action for {C4519961-AC64-4565-B3AF-9050296B5D5A} Adobe Illustrator CS3:
Localization: missing stringID "locPayloadSelectSystemRequirement" for en_US in C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804\resources\main.xml
system check
The minimum system requirements listed below are needed in order to run Adobe Illustrator CS3 and are not met.
- Windows XP Service Pack 2 and greater
- Windows Vista
[    9660] Thu Dec 02 07:08:13 2010 DEBUG
Setting action for {24D77A7C-E10B-4057-9974-FAB8BFDAC853} Adobe InDesign CS3 per deployment file.
[    9660] Thu Dec 02 07:08:13 2010 INFO
Selection of payload {24D77A7C-E10B-4057-9974-FAB8BFDAC853} Adobe InDesign CS3 is forbidden by the policy.
[    9660] Thu Dec 02 07:08:13 2010 WARN
Error setting action for {24D77A7C-E10B-4057-9974-FAB8BFDAC853} Adobe InDesign CS3:
Localization: missing stringID "locPayloadSelectSystemRequirement" for en_US in C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804\resources\main.xml
system check
The minimum system requirements listed below are needed in order to run Adobe InDesign CS3 and are not met.
- Windows XP Service Pack 2 and greater
- Windows Vista
[    9660] Thu Dec 02 07:08:13 2010 DEBUG
Setting action for {30C4B843-28DA-466F-AFCA-CB0ED153C826} Adobe Photoshop CS3 per deployment file.
[    9660] Thu Dec 02 07:08:13 2010 INFO
Selection of payload {30C4B843-28DA-466F-AFCA-CB0ED153C826} Adobe Photoshop CS3 is forbidden by the policy.
[    9660] Thu Dec 02 07:08:13 2010 WARN
Error setting action for {30C4B843-28DA-466F-AFCA-CB0ED153C826} Adobe Photoshop CS3:
Localization: missing stringID "locPayloadSelectSystemRequirement" for en_US in C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804\resources\main.xml
system check
The minimum system requirements listed below are needed in order to run Adobe Photoshop CS3 and are not met.
- Windows XP Service Pack 2 and greater
- Windows Vista
[    9660] Thu Dec 02 07:08:13 2010 DEBUG
Setting action for {7005ECBC-F54B-42FD-81E4-934BC43FA329} Adobe Creative Suite 3 Design Premium per deployment file.
PayloadPolicyNode.SetAction: IY->IY for {7005ECBC-F54B-42FD-81E4-934BC43FA329} Adobe Creative Suite 3 Design Premium
[    9660] Thu Dec 02 07:08:13 2010 INFO
END Setting requested payload actions
[    9660] Thu Dec 02 07:08:13 2010 WARN
Some payload actions specified in the deployment file could not be applied.
...snip - snip...
[    9660] Thu Dec 02 07:08:17 2010 INFO
Checking bootstrapper progress
Ran uninstall for the bootstrapper due to an exception
[    9660] Thu Dec 02 07:08:17 2010 FATAL
Exception: Payload actions could not be set. Search the log for "BEGIN Setting requested payload actions" for details.
Exit code: 7
[    9660] Thu Dec 02 07:08:17 2010 INFO
I've got some initial questions that pertain to what's in the log file:
The areas in bold: Since the same install also fails on Windows XP machines, what does this mean exactly?
The areas in italics: Can anyone expand on what that means?
The underlined areas: What 'Policy' is this referring to: Setup's own internal policy (like the OS check) or something else?
Here's what I've done so far:
Went through the 'Run a silent installation of Adobe Creative Suite 3' document
Went through the 'Troubleshoot installation with install logs | CS3, CS4' document
Used the Adobe Support Advisor to go through the logs, but it always says that no problems are found.
Recreated the install & uninstall XML files, twice, via the "setup.exe --record=1" method for each application & the entire suiteNot that I think this is important, but I was never prompted to enter a serial number when creating the .XML files.
Renamed the XML files for each application (e.g.: Photoshop-install.xml; CS3Suite-install.xml; Flash-remove.xml etc.)
Copied the XML files to a common folder on a network share (e.g.: \\path\to\Adobe\Design Premium CS3\Adobe CS3\XMLs)
Created install batch files for each application, including the suite, that install via the following command"\\path\to\Adobe\Design Premium CS3\Adobe CS3\Setup.exe" --mode=silent --deploymentFile="\\path\to\Adobe\Design Premium CS3\Adobe CS3\XMLs\Photoship-install.xml"
Tried the installs with & without the "--skipProcessCheck=1" switch but there's no change.
No applications are running during the installs.
Verified my application.xml.override file was in \\path\to\Adobe\Design Premium CS3\Adobe CS3\payloads\AdobeDesignSuitePremiumen_US_Volume
Verified I didn't have any strange characters in my application.xml.override fileI deleted and manually retyped all double quotes just to be sure.
I noticed that the "installSourcePath" property in the install.xml files created point to a local location rather than, what I would expect to be, the installation source folder where I copied the contents of the DVD to. On a whim I changed it to point to the copied DVD files but that didn't seem to help either so I changed it back.
FROM: <Property name="installSourcePath">C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804</Property>
TO: <Property name="installSourcePath">\\path\to\Adobe\Design Premium CS3\Adobe CS3</Property>
Aside from Acrobat Reader 9.4.0, Adobe Flash Player 10 (ActiveX & Plugin) and maybe Shockwave 11, these machines never previously had any other Adobe products installed.
For what its worth, uninstalling Acrobat Reader 9.4.0 doesn't seem to help either. I didn't try removing Flash Player or Shockwave [yet].
Using the install XML files I created via "setup.exe --record=1", when I run installs for the individual applications silently [via batch files] one at a time, all applications install fine except for Illustrator and InDesign: Exit Code 7.
This may further help suggest my application.xml.override file is fine.
Even more interesting is that I get the same error on Windows XP and Windows 7 machines alike. (See the image below taken from an XP machine; the same happens on Windows 7 machines so it doesn't appear this problem is OS specific.)
Other than removing Flash Player, Shockwave and ripping out our Anti-Virus solution (Sophos), which is going to be difficult, is there anything I've missed?
Anyone have suggestions on why Illustrator and InDesign don't install?

I spoke with Adobe Support today and was directed to this support article:
CPSID_84332 - http://kb2.adobe.com/cps/843/cpsid_84332.html
Although this article speaks to CS5 installations, even though I thought I made it clear that I was working with CS3, I decided to give it a shot anyway.
The first comment passively suggests troubleshooting [all] "install errors using Creative Suite 5 install logs", which links you to CPSID_84451 - http://kb2.adobe.com/cps/844/cpsid_84451.html. But again, its CS3 I'm having trouble with and I've already linked, what I believe to be, a more appropriate CS3 [and CS4] log troubleshooting document in my first post.
Step 1 requires restarting "your computer in a minimized state before running the installer." - This isn't at all optional nor ideal when we're talking about silent installations, especially when they can take place in the middle of the day - its highly distruptive, or deployments in general. Plus, I'm not interested in developing a package that will perform the steps outlined and then undo everything. Its important to note that this isn't a one-off problem: every machine that needs to have CS3 installed experiences this problem. But for what its worth:
I did as instructed in the troubleshooting documentation but it didn't work.
No other applications fail to install, and all but these lone Adobe CS3 apps install fine; what gives?
Step 2 is to perform a repair installation of the Windows Installer. (FYI: Windows 7 ships with 5.0, my version is 5.0.7600.16385, and for the record there doesn't seem to be a redistributable download available at this time.) I can't use this as part of my silent installation package because it calls you to run `sfc /scannow` which is time consuming and, if something is found, often requires a reboot. Fortunately for me, "Windows Resource Protection did not find any integrity violations."
Step 3 is to preinstall Adobe Air and the AdobeHelp payloads:
AIR isn't part of the CS3 DVD, it has to be downloaded & installed silently (via -silent -eulaAccepted if you don't have the redistributable package); this was done but didn't help.
There isn't an 'AdobeHelp' payload, only 'AdobeHelpViewerAll', which will not allow a manual instalation so I can't do that.
In summary, these tips unfortunately did not solve the problem.

Mac OSX: Flash CS3 Font Install Issues

Hi,
I have a Mac Powerbook G4 with OS X installed and Adobe CS3.
I've installed a font. The font works in Photoshop and Illustrator
but not in Flash CS3. Why? I've put the font in the Library/Fonts
folder and the User/Fonts folder and it still doesn't show up in
Flash. Apparently this is a problem for a number of people see
another forum here:
MAC
OSX: Flash CS3 Font Install Issues Forum
Please let me know what to do to fix this. I need to be able
to work with the font in all three applications Flash, Photoshop
and Illustrator.

Hi davidd61713525,
Sorry for not getting back to you sooner.
Unfortunately, it looks like something is wrong with the file system and the installer can't see the root drive to install to. A Google search returns numerous results affecting various products and the recurring theme is that something is wrong with the disk. There are many recommendations from various sources, but nothing definitive.
Here's a similar thread over on the Apple forums:
Broken Installer Permissions | Apple Support Communities
And a similar older one:
http://forums.macrumors.com/showthread.php?t=1203509
I would try the following options:
Try using the PKG installer. This is used Mac SysAdmins to install Flash Player within their organization and uses a slightly different installer path, which may or may not work.
Some people have had success with disk and permissions repair some have not. You can try running a disk and permissions repair. After the disk and permissions repair is complete, reboot the system and try to install again using either the online installer (get.adobe.com/flashplayer) or the offline installer, posted at the bottom of the Installation problems | Flash Player | Mac page in the ‘Still having problems’ section.
If these options do not work, I'd reach out to Apple support to see if they have a suggestion. If you do find a resolution to this, please let me know. I'll be happy to share it with people that encounter the problem in the future.
Maria

CS3 Silent Install

I am trying to setup network deployment of CS3 in our office. We are about 60 users and the longest part of setting up a new user is CS 3 Install. I want to get this automated so I can run it as a script with my netinstall.
I have read through the adobe documentaiton which seems to have all the info in it. I have gone through all the steps and have manged to get it to run the install but it alway s errors out with End Adobe Setup. Exit code: 6. After that error then I am back to square one and every time I try rerun the install I get End Adobe Setup. Exit code: 7
I have had a browse around the internet and it seem quite a common problem, but all the info I can find relates to windows installs. It seems there is not much diffrance between the windows and mac side in terms of commands to run so I have got as far as I can now.
I have noticed that when i run the install I the installer creates a folder in my /Library/Application Support/Adobe/Installers/ this folder is a seems to be a reandom genrated number and in it, it dumps a setup.app file and some subfolders. It then goes onto to create a folder called /Library/Application Support/Adobe/Installers/R1 which it seem to either move or compile the data from the first folder into.
When this is done the script errors out. I have noticed that setup.app does not show up it's icon correctly and will not run. It's like the file has erred in the copying process.
Has any one had any luck with setting this up and have any ideas on how to fix my issue.
Thanks

TBH, the biggest problem you are going to face is not the initial installation but the running of all the software patches afterwards. With a disk image of the CS3 disks, install will complete in about 10-15 minutes. Upgrades OTOH may take up to an hour to complete (especially if you forget you're babysitting one) with numerous points where user intervention is required. Also, you need to run the upgrade check from within Adobe Acrobat or Acrobat won't get upgraded.
I had a long treatise on how to make a working CS3 silent install posted on here at one point, but it was apparently misplaced in the recent Forum Fiasco er, Upgrade... Luckily, I took a text clipping of it and saved it. Hopefully it is helpful...
BTW, another way to fix error code 7's... flush the contents of /Library/Applications Support/Adobe/Installers. I had a session in there that I apparently failed to delete correctly resulting in more error 7 misery.
Failing that, the only other way I have been successful in clearing inexplicable error 7's is to do an install using the GUI and then immediately uninstall, again using the GUI. Hopefully that will clear up any lingering weirdness.
And my final problem that caused the other 2-3 hours of failures? Somehow OS X had appended an invisible ".xml" to the end of my application.xml.override filename. (My own damn fault, didn't realize I hadn't disabled the damnable "hide extensions instead of deleting them" feature on this machine.)
FWIW, here's my full successful recipe (in my example I'm only installing IDCS3, btw):
# Create a folder called CS3 Install at the top level of your startup drive.
# Copy the entire "Applications" DVD into /CS3 Install/ -- it makes a folder called Adobe CS3 Design Premium with your installer goodies.
# Create a file in called /CS3 Install/install-idcs3-only.xml duplicated from the template in /CS3\ Install/Adobe\ CS3\ Design\ Premium/deployment/install.xml . Customize as necessary for your particular needs--since I only want IDCS3, I deleted everything except the Creative Suite and InDesign payloads from the list of installables in here.
# Create /CS3 Install/Adobe CS3 Design Premium/payloads/AdobeDesignSuitePremiumen_US_Volume/application.xml.override from the supplied template in the KB, normalizing all double-quotes, and inserting your serial number with no dashes.
# Make sure ALL web browsers and IM clients have been quit.
Finally, in Terminal, run:
sudo /CS3\ Install/Adobe\ CS3\ Design\ Premium/Setup.app/Contents/MacOS/Setup --mode=silent --deploymentFile="/CS3 Install/install-idcs3-only.xml"
which should exit with Error code 0 (ie, Successful install).

How do i buy adobe photoshop cs3 already installed on my computer? All it needs is activation. Thanks!

how do i buy adobe photoshop cs3 already installed on my computer? All it needs is activation. Thanks!

You would have to find some third party vendor and take your chances there. Adobe does not sell older versions of their software.

Uninstalling CS3 and Installing CS5.5 (Master Collection)

I purchased CS 5.5 master collection so that I could use the current CS3 master collection on another older machine. My question is this: What is the best way to uninstall the CS3 master collection on my current machine (Windows 7 - 64bit) so I can then install the new full version CS5.5 master collection? Also, is there anything that I need to be aware of as far as backing up on the old software settings? Just trying to avoid headaches.

The only thing you would need to worry about is any "presets" that you created yourself. So actions, swatches, brushes, etc. need to be backed up. Its best to uninstall cs3 before installing cs5 and not after as this can cause issues with file associations.
If the second computer that your were planning on putting cs3 on is your only other computer, you should be able to put cs5 on it instead, as the license is suppose to be for 2 systems, but only one can run at a time. To my knowledge this license doesn't take into consideration the version number of the software. So if cs5 if on your new system and a laptop for example, you can not put cs3 onto a third computer since the license is for what I assume to be an upgrade.
If you paid full price then the last paragraph is a moot point.

Can CS3 be installed on Mac OS X 10.3 or 10.4?

Any info would be greatly appreciated. Thanks!

the earliest version CS3 will install and run on is 10.4.8
It is recommended that you run 10.4.11 though.
It will not install or run in 10.3.x

Cs3 & 8 installed on the same machine?

I would like to put dreamweaver 8 back onto my computer,
since my Interakt extensions no longer work in cs3.
is this possible? if yes what steps should I take to install?
will I have to unistall cs3 first?
I have a Macbook Pro with cs3 currently installed
any help would be appreciated thanks
Cal

> is this possible?
Sure.
> if yes what steps should I take to install? will I have
to
> unistall cs3 first?
Nope - just install it.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
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==================
"happyinBishop" <[email protected]> wrote in
message
news:f42537$jlt$[email protected]..
>I would like to put dreamweaver 8 back onto my computer,
since my Interakt
> extensions no longer work in cs3.
> is this possible? if yes what steps should I take to
install? will I have
> to
> unistall cs3 first?
>
> I have a Macbook Pro with cs3 currently installed
>
> any help would be appreciated thanks
> Cal
>

Is it necessary to uninstall CS3 before installing CS4?

I currently have CS3 Premium (Student Licsense) on my MacBook. I bought CS4 Premium (also a Student License) from my college and am planning on installing that so that I will be up to date with what is in our graphic design computer lab. But I wasn't sure if I needed to uninstall CS3 before installing CS4. My school doesn't sell the upgrade so I had to buy the actual CS4. I'm pretty sure my laptop doesn't have room for both, but I just wanted to get some feedback on all of this so that I can make sure I'm doing everything correctly.
I was also wondering if my CS3 files that are currently saved on my MacBook will be effected in any way when I uninstall CS3 and install CS4?

No need to uninstall.
In fact its wise to keep the older version until you are familiar with the new version. I have almost all versions of Photoshop going back to 2.5.1 as well as the 4 creative Suites happily installed and working together on my G5.

CS3 2nd install will not work;

Summary
Successfully installed 1 components(s):
Shared Components
Errors: 2 Components:
XX Adobe Photoshop CS3
Component install failed
XX Shared Components
Component install failed

I uninstall all adobe software
trayed ccleaner traed registry repair
But just I can not install to make licensing or whatever ....

CS3 Extstended Install Problem

Hi, I would be grateful for any help regarding the installation of Photoshop CS3 on my Windows XP PC. I have managed to install the program on my laptop without too much trouble but at a loss with my PC. When I start the installation process the small Adobe Setup window appears (with the file floating between the two folders) on completion, when I expect the installation process to begin fully, nothing happens. All installation stops ! I have searched to see if there is any other record of this happening to anyone else. I have checked the disk on my laptop and it appears OK.
Any help will be most gratefully received

Although not solved I am a bit further along the line ! I actually got the Photoshop CS3 Installer to run its full course but it finished by stating :
Installation complete :-
Some problems occured during installation :-
Summary:-
Successfully installed 1 component
(Tick) Shared components
Errors: 2 components
+Adobe Photoshop CS3
Component Installed failed
+Shared
Component Installed failed
There are no more specific details than above and this is the point I got to on the first time I tried to install CS3 before I created more problems for myself.
I managed to get the Installer working after I used Revo Cleaner Uninstaller to get rid of any left over Adobe files. This is the first time I've manage to get the CS3 installer working so now I need to find out how to overcome the above errors.

Uninstalling CS3 after installing CS5 upgrade

Is it necessary to uninstall CS3 after installing a new copy of CS5 upgrade? For the sake of not eating up storage space? Or does CS5 depend on files CS3 has already in place? I'd like to get Bridge CS3 off my computer since Bridge CS5 is now installed. And CS3 is not appearing in the Add/Remove dialog in Control Panel (Win XP Pro)

Please read this and this. In short: Attempting to remove older versions after the fact is ill advised. It's calling for trouble, especailyl with the fragile CS3 installers. Read the articles and obey proper procedures. Otherwise jsut leave the old version in place.
Mylenium

Dreamweaver CS3 Trial install error

My DreamWeaver CS3 Trial install crashes right after the
component load. screen. and I do have the new Adobe Reader. I also
have Photoshop. so what might be the problem. I will try to make a
video of it and upload it on youtube.
But anyways my system specs are
RAM = 512MB ;
Processor = AMD Athlon 2600 , MMX , 3DNOW , ~2.1GHz ;
Op system = Win XP Pro(using IIS)
so what should be wrong with this?

Steve Hemmings wrote:
> got a mac os x...
>
> downloaded trial version when i go to run the 'setup'
icon for dreamweaver,
> the icon expands like its about to load the installation
but nothing happens.
Sounds as though you're trying to install Dreamweaver CS3 on
Mac OS X
10.3 or earlier. CS3 requires OS X 10.4 as a minimum. It
won't install
on earlier versions.
David Powers, Adobe Community Expert
Author, "Foundation PHP for Dreamweaver 8" (friends of ED)
Author, "PHP Solutions" (friends of ED)
http://foundationphp.com/

Can PP CS5 & CS3 be installed on the same computer?

Can PP CS5 & CS3 be installed on the same computer? Will they both function?
I know I have to updates to windows 7. I have a 3gig quad core pros with 4 gigs ram.

Yes they can be installed on the same pc, but i think you are a bit low on ram.

I bought and legally own PS CS3. Installed on a desktop and the machine died completely. Downloaded a trial of CS3 from Adobe site. Went to activate and said too many activations. Activate over the phone. EXCEPT Adobe does not handle activation issues ove

I bought and legally own PS CS3. Installed on a desktop and the machine died completely. Downloaded a trial of CS3 from Adobe site. Went to activate and said too many activations. Activate over the phone. EXCEPT Adobe does not handle activation issues over the phone. Adobe doesn't care about their older products - they don't care that I spent hundreds of dollars for CS3. This is truly disgusting corporate behavior. Is there anything I can do? We aren't all rich photographers. I paid a great deal of money for this product. Is it now useless?Thank you,
James Scott

HI James please contact the Adobe Chat Team for activation issue
kindly do the mentioned steps as follow in order to get hold of chat rep of adobe
Go to www.adobe.com/getsupport
select the product as adobe creative suite - then select the issue as adobe id and sign in - and then click on still need help contact us then you will be able to find chat option and they will help you with the chat issue

CS3 will install, but not run in Windows 7 64bit

I bought a new HP e9220y last weekend. It has an AMD Phenom II Quadcore CPU and 8GB ram running Win7 64bit Home Premium. I installed Illustrator CS3 successfully and all files appear to be in the proper folders and programs are present on the start menu. But when I click on Illustrator or Bridge or anything else it installed, the wait cursor spins for about 10 seconds and then nothing happens. I tried uninstalling and reinstalling several times. I've run the MS cleaner utility. I've tried running in compatablility mode for Vista and Xp. No luck.
I tried downloading and installing Illustrator CS4 and it ran fine. No problems. I have a case open with Adobe tech support with all this but the four people I talked to all had no clue. It's been open and pending their reply for 5 days now. I guess they are stumped.
I read somewhere that someone else with my same processor had the exact same problem, but that was a couple months ago and that forum had no resolution.
Does anyone have a clue where I can start to solve this problem? Obviously, d/l'ing CS4 is a solution, but I was really hoping to avoid the added expense. I am already going to have to get a new scanner because mine doesn't like win7.
Help?

Turns out this is a system specific problem (AMD Quad Core) and a solution was discovered by someone in another forum. He wrote:
"Apparently the licensing software for adobe hated the amd quad cores, but they released a patch which corrects it. I found someone who did this in a random AMD forum and it works great."
http://kb2.adobe.com/cps/401/kb401528.html
I had to turn off my Trend Micro software to get this patch to run, but it worked!

CS3 re-install

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