CS3 reinstall problems on Windows 7 64-bit

I had cs3 installed on my desktop running windows 7 64-bit for months. Then I got a licensing error message, and reinstall message. I uninstalled everything Adobe, ran the cleanscript app. Tried reinstalling again, and Adobe Acrobat installs but all other components fail to install. Tried lots of things from other threads such as moving adobepdf.dll_64 to desktop, then renaming it. Nothing has worked. Would really appreciate some good advice. Thanks!

Please review your install logs to determine where the installation is failing.  You can find details on how to review the install logs at Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.

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