[CS3] the file cannot store XMP metadata

Hello,
I want to add some metadatas like keywords and description to my video files (raw avi and mpg). It works for most of them in bridge but some will not accept any changes. I get the following error message: "xxx.avi cannot store XMP metadata. No changes will occur." Even so all the video files have been recorded during the same session (no visible differences between the files), some of them work, some do not work.
Do you know a known problem with embemdding XMP into video files? Or if the problem comes from Bridge, how can I do?
Thanks to everyone who could help me.
Steeven
from France

Clear the cache in preferences.

Similar Messages

  • Bridge - "The file cannot store XMP metadata. No changes will occur"

    I am trying to use keywords to organize all my projects.  But on every file I try to apply a keyword too I get the message "The file cannot store XMP metadata. No changes will occur".  I'm on windows 7 64bit with Creative Cloud and all the latest updates.

    Not sure what kind of files you are trying to add keywords, but I am having the same problem with .MTS and m2ts files.  I am running Bridge 4.0.0.529 and Win 8.1.  I found a work around, which was to change the extension to .mpg in File Manager, then you can add keywords.  However, not sure of the implications of doing this when I import them into Premiere.  I noticed in File Manager that under file properties that the "Type of File" changes to reflect the file extension. Running some tests to try and find out.  I suppose one could change the extensions back to the original.  But if you have a lot of clips, that is a big hassle.  Unfortunately, Bridge "Batch Rename" doesn't allow one to change the extension.  Any help would be appreciated.  However, I am not very optimistic in that it appears the "Cloud" version of Bridge has the same issues.

  • Message: 'FILE CANNOT STORE XMP METADATA'

    I have encountered a problem that I cannot resolve by myself and cannot find any relevant information. I hope you can help: In some cases (this has only been happening with my last big job of about 1000 selected images which are divided in subfolders)  in most folders when I try to apply a new keyword in an entire group of photographs I get the message ".. the metadata of some of the selected items cannot be changed. Do you want to continue and apply the changes to some of the selected items only?.." whilst when i select individual files (photographs) I get the message  ".. the file xxxx.CR2 cannot store XMP metadata. No changes will occur..". This has been happening both before and after the batch rename processing. Also I noticed on my desktop that the RAW files that do not accept keywords are not initially accompanied by an XMP file. I guess that there is a problem with my 'settings' but I cannot located it or resolve it... Can you help please?

    ..a  couple of hours later..
    However, if I ReNAME the file which contains the photographs that 'refuse' to have new keywords added to them, IT APPEARS that everything is fixed. After a 'blink' on the screen which resembles with a refresh, I can add the keywords that I desire. Moving the contents of my initial subfolders in one NEW folder does not change the METADATA or the KEYWORD status and so far they are retained when my files are moved to the new folder.
    B U T... if I rename the file again (through the Bridge window) and give it its previous name, the problem persists....
    -Am I doing something wrong?...since  I am not following a different procedure.. why did problem occur out of the blue?
    -Will the problem occur again?
    -will the Raw files retain the details (keywords/metadata) that I have added from now on?.. or is it possible that I will loose them again at some point?
    -why does this happen?

  • "The file xyz.JPG cannot store XMP data" - WHY?

    Why am I getting the message -- cannot store XMP data -- for some of my jpegs? When I get this message, I can't add any keywords.

    Until a month ago, Bridge stored the my Keywords. Now it will not.
    Check your read and write permissions for file, folder and disks, double check the file is not locked.
    Otherwise provide more details about versions, system, specs and how much free space is left on your disk.

  • I tried to uninstall cs3 by going to adobe installers under Utilities, but when I click on it, it says the file cannot be found.  Any ideas?

    I tried to uninstall cs3 by going to adobe installers under Utilities, but when I click on it, it says the file cannot be found.  Any ideas?

    Try running Adobe Cleaner tool once :
    https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordi on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleaner Tool.zip
    Check for CS 3 option and remove it.
    Note : Do not select  Clean all option, it will remove all Adobe apps installed on your computer.

  • I can no longer access a password protected Numbers file with the correct password. Error message only says the file "cannot be opened."

    I'm using Numbers version 3.2.2.
    Suddenly I cannot access my password protected Numbers file with the correct password. I have the correct password written down so I know I haven't made a mistake.
    The response box that pops up says that the file cannot be opened. There are no other options for me to choose from.

    Also, I tried to open it through an older version of Numbers but it sent this error message.

  • "Cannot open Help. The file cannot be found." Error on Treo Pro

    I can see a support item listed on my phone when I try to search the Help files, but when I click on that item, it gives me an error message, "Cannot oepn Help.  The file cannot be found."
    I am trying to block telemarketer calls, and it looks like there is a way to do it.  Two help references come up - "Setting Options for rejecting calls" and "Blocking Calls."  I just can't access them.
    Thanks in advance!
    Shan
    Post relates to: Treo Pro T850 (Sprint)

    From the Owners Guide http://www.palm.com/us/support/handbooks/treopro/t​reoproT850E_UG.pdf But I dont think its what your looking for.
    Setting options for rejecting a call  By default, when you reject an incoming
    call, the caller is sent to voicemail. You can
    change this setting so that, in addition to
    sending the caller to voicemail, a text
    message opens. This message contains
    default text and is addressed to the caller
    so that you can send the message right
    away. You can also change the default text
    of the message.
    1 Press Start and select Settings.2 On the Personal tab, select Phone .3 Select the Advanced tab.4 To turn on the text message feature, check the Reject call with text
    message box.
    5 (Optional) To change the content of the message, select the text in the box and
    enter the text you want.6 Press OK . 

  • I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet "

    iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
    I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
    This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
    Thank you.
    -Kait
    My phone is the iPhone4 and my computer is a Windows Vista

    I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
    Otherwise, do you get an error code? This might point us in the right direction.

  • I am trying to delete an XLS file from a network drive and am getting a message that says the file cannot be deleted because it is in use.  I can't see where it is in use and have tried to reboot the computer to no avail.

    I am trying to delete an XLS file from a network drive and am getting a message that says the file cannot be deleted because it is in use.  I can't see where it is in use and have tried to reboot the computer to no avail.  I can delete other files but several XLS files are giving me this message.

    You said it was a network drive.  So is someone else on the network using that same file or may have have left with excel still accessing it on their system?

  • Hi, I cant open a document I have been working on. It has previously been saved without a problem now all I get is a box stating that the file cannot be opened. Any suggestions please?

    Hi, I reecntly purchased a Mac and the Pages App. But now I find that I cant open a document I have been working on. It has previously been saved without a problem now all I get is a box stating that the file cannot be opened. It is visible in both the Pages Windows and under Recent Items but just will not open. Any suggestions please?

    Hi Colourdoodles,
    Maybe the document is corrupted. Can you open other Pages documents? Preview may open it. Right click (or control click) on the document in Finder and Open With > Preview.
    If that works, Edit > Select All, Edit > Copy. Then paste into a blank Pages document. Formatting may be messed up, but you will have editable text. Then Save (with a different name), close and see if you can open the new document.
    Regards,
    Ian

  • Message'there was an error opening this document.The file cannot be found'

    Using xp home and when I click to download the pdf file, it will give 3 options been 'open'/'save'/?. When I choose the 'open' option, it will give me the above message "there was an error opening this document.The file cannot be found"
    owever if I choose to "save" and I will be able to open the file and read it. In this pc its using Adobe Reader 8.1.2 with a patch. It was working fine prior to this sudden occurance of the error.
    Strangely I have another pc with the same specification, I was able to choose "open" and be able to read the file. Can anyone help to resolve the issue by using the "open' option instead of "save, then open". Greateful for your prompt response.

    Fyi, in addition to my earlier post, the other pc is using Adobe 8.1.1 and no other patch. I was trying to find 8.1.1 version but could not find a trust worthy site to load from. Do you think the error caused by using the 8.1.2 version? Thanks

  • I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison"

    I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?

    Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd

  • IPod cannot be updated because the file cannot be found

    Just purchased a new 5th gen. 30gb iPod, and when plugged into my laptop & iTunes, I get the error message that "so and so's iPod cannot be updated - the file cannot be found." Then the iPod drops out of itunes, but stays in My Computer. Any way to fix this?

    I just dealt with the same problem. None of the answers people gave to the problem worked!
    Whatever it is that you're trying to put into your iPod... make sure that the file is located in your "My Music" file first.
    Basically, when you get that message double check and if what you selected isn't in "My Music" drag and drop into it and try again.
    I hope that helped!
    I know... so frustrating.

  • Project Standard 2013 'The File Cannot be Opened'

    I am using Project Standard 2013 and have been doing so since 2013. Last week it suddenly started coming up with the following error message when I try to save a project and update the associated shared resource pool:
    The file cannot be opened.
    Check that the file name and path are correct
    Check that the file format is recognized by Project
    Project files saved in a version earlier than Microsoft Project 2000 can't be opened.'
    I have only ever used this version, no earlier versions. I have tried to repair the application through the update/re-install process. 
    The projects save but do not appear in the resource pool unless both files are open. Some projects are still linked to the resource pool and show in it even if they are not open. This is now happening with all files when I try to save them. Sometimes it
    says:
    'The resource pool is read only, do you want to save a copy'
    Even if I click 'no' a copy appears which I can't close and I have to force quit the application.
    Help.

    I've also tried opening the resource pool read-write. That worked for about 5 minutes when saving projects. Now it won't let me save my project without saving the resource pool first. When I try to save the resource pool, I get the same error message:
    The file cannot be opened.
    Check that the file name and path are correct
    Check that the file format is recognized by Project
    Project files saved in a version earlier than Microsoft Project
    2000 can't be opened.'
    Wendy

  • "The file 'Acknowledgements.rtf' cannot be installed because the file cannot be found in the cabinet file 'iTunes.cab'.  Is there something wrong with the latest installer? (11.3.1)

    Getting error message as shown: "The file 'Acknowledgements.rtf' cannot be installed because the file cannot be found in the cabinet file 'iTunes.cab'.  Is there something wrong with the latest installer? (11.3.1)

    Installs fine for me, so I'd guess you got an incomplete or corrupt download. See the Further Information area of Troubleshooting issues with iTunes for Windows updates for direct links and download a fresh copy of the installer.
    tt2

Maybe you are looking for