CS3 TO CS4 UPGRADE ISSUES

I HAVE HARD DRIVES WITH A BUNCH OF FOLDERS THEY ARE LABELED ACCORDING TO BEING FILM SCANNED OR DIGITALLY SHOT THEY WORKED SWELL IN BRIDE CS3 BUT NOW IN CS 4 IT SEEMS TO HAVE ARBITRARILY THROWN AWAY SOME LABELS IS THERE A WAY TO UPDATE LABEL INFO IN BRIDGE 4

First there is no need for shouting so please don't use the caps lock next time :-)
You might try the purge cache for folder option using the menu Tools - cache - purge cache for folder.
An other thought that comes up is that Bridge needs a certain time to read the files and cache it again, did you take enough time for this?
There is to my knowledge no problem with reading labels, ratings and settings previous set in CS3 when upgrading to CS4 and it should work as expected.

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Web Premium cs4 upgrade issues

I currently have web premium CS3 on my computer and purchased the CS4 upgrade (download). When I try to install, it cannot find my CS3 installation and displays an error message when i try to enter the CS3 serial number on the "upgrade check" screen.
The only way I've been able to install CS4 is as a trial, but since it's the upgrade it won't let me activate it without recognizing that I have CS3 on my computer. Any ideas?
I'm running Vista business 64 bit -- I assume it doesn't realise CS3 installs to the "program files (x86)" folder; are there any ways to make the install look for specific paths?

Call Adobe. Install issues are handled free of charge.
Bob

CS3 to CS4 upgrade procedure

Adobe instructs to install CS4 upgrade on top of CS3 in order to get varification. I understand that it is possible to fully uninstall CS3 prior to CS4 without problems if you have the old SN. Is there any advantage or disadvandage of upgrading this way?
--Ken

I would keep CS3 installed on your PC if I were you - just in case. Since I installed CS4, I've gone back to using CS3, due to CS4's sluggish performance that I and many other people are experiencing.
I'll go back to CS4 when the bug fix comes out...

CS3 to CS4 Export Issues

Hi All,
I recently upgraded to PP CS4 and I after some initial quirks it seems to be running fine. I just setup my first project and the source video files are 800x600 and I am choosing a custom format for output (same 800x600).
What is really getting me is that in CS3, I found it was much easier to render out projects and now with the separate "renderer" I have no clue as to why my renders really look awful. The text is blurred and the colors are reduced to something awful, pixelated and "spotty".
I have tried to crank up the render settings but the files sizes seem relatively small with poor quality. Even when PP was estimating a file size of 600mb, I really only got 12MB out of it.
I have also tried different formats using compression and no compression and it's all the same...just garbage.
I have used Premiere from just when it was called Premirere Pro all the way up to CS3 and I have not experienced this before.
Any ideas if I have some kind of corrupt install or something?
Thanks in advance,
Eugene

In fact, I am hoping it's operator error.
I am using Win7, 32 bit on a laptop with an integrated video card since currently I am traveling. However, so there is no confusion, before I left, I had the same issues on a Vista, 64 bit workstation with an i7 processor and dual SLI nVidia GTX9800 cards.
Also, I had CS3 on a 32 bit machine and when I rendered out of there...no problems!
So, the sequence is only about 24 seconds long and all layers are 800x600 png files that were rendered out of 3DS Max. However, I have some title screens that were done in PP and they suffer from the same fate.
I choose FIle->Export->Media and the export menu settings shows up.
I choose Quicktime and use custom settings. 800x600 with H264, Field type set to Lower Fist, 30 fps, square pixels (1.0) and maximum bitrate 144,000
File size is shown as only 3mb. When I would render something like this out of CS3, the file size would be hundreds of megabytes with H264 and I would always go back and recompress and get really good quality.
I am very new to the CS4 workflow, so I am wondering if there is somekind of preference setting or otherwise that is causing my issues.
Thank you,
Eugene

What is appropriate CS3 to CS4 upgrade sequence?

I am upgrading from CS3 Web Premium to CS4 Web Premium. CS4 is to be delivered in 3 days and I have been reading various threads in this forum about possible installation problems. I am sensitive to avoiding any installation problems so am requesting a bit of upfront help. I am using WIN XP Pro sp3.
Given that I do not care to keep CS3 on my computer but, instead, replace it with CS4:
Do I deactivate CS3 then uninstall CS3 or install CS4 activate CS4 then deactivate CS3 then uninstall CS3 or is there another sequence that I should follow?
Thanks.

> Given that I do not care to keep CS3 on my computer but, instead, replace it with CS4:
You should seriously reconsider that. CS4 is very new with some bugs
still work out.
Visit the Photoshop forum for an idea of what I'm referring to. There's
really no reason to remove CS3. But...
Should you decide to remove it, then yes, deactivate first and then
uninstall from the control panel.
Bob

CS4 Upgrades work from CS2?

This is a followup to my question about CS2 on Leopard.
When I look at the CS4 upgrades, they all say "from CS3". Will they also work from CS2?
Is this what the reference to "tiered pricing" was about?

As Buko says, don't buy the CS3 to CS4 upgrade. There is a separate CS and CS2 upgrade which you must purchase.
The price is the same as the CS3 to CS4 upgrade until the end of April.
Bob

Upgrade CS3 TO CS4 - Serial Number Not Recognised - HELP!

Hi there,
From what I have been reading, there seems to ba a few people who are having problems upgrading to CS4 from CS3. Well, I'm afraid I'm another to add to the list. Can anyone help me in my plight?
My O.S is Windows XP Pro (SP3) and my computer has more than enough nuts and bolts inside it to run NASA never mind CS4! My anti virus is AVG 8.5 and my firewall is Zone Alarm, both of which were disabled during the attempted install.
I purchased the upgrade from the Adobe store (at £165) and had the box delivered - great so-far!
However, when I came to install the upgrade, and after putting in the correct CS4 serial, a window opened to inform me that the system-profile search, failed to find the CS3 in the defaul location - and believe me it's there! I followed the on-screen instructions, typing-in the serial number of my (leagally-bought) CS3; to my horror, it told me that the serial number was 'not a valid copy' when it clearly is!!
I have successfully installed the CS4 Upgrade only on a 30 day trial basis but still cannot register as it then tells me that BOTH my serial numbers are invalid. Suffice to say that the 30 day trial version was later uninstalled and I am now back to square-one and £165 poorer!
I have opened a case with Adobe but after over a week have still had no reply. Phoning customer support in the UK was also a no-no as their office hours (9-5 Mon to Fri) are not compatible with me as I cannot be next to my machine during these times (Unless I take a day off!) My next option is to phone the States but hey - it's only money!!
My question is therefore - can anyone help or make suggestions as to how I can resolve this issue. A point to note that after buying and installing CS3 I notice in the headline (once the programme is running) it is labelled 'CS3 EXTENDED' yet this is not written on the box - is this normal? The CS4 Upgrade was the same so it looks like I am trying to install a like-for-like product.
Thanks in anticipation.
Smudge

What's the point though of issuing upgrades that don't upgrade?
Well, once it was pretty easy. There was only one full-version of PS. Back then, there were variations with terms like "Lite," and "LE," and these were basically bundled with scanners, etc. They were the precursors to PSElements. For a bit, there were only two PS and PSE. The "upgrade" was either the full-version upgraded to the next version, or the full-version from PSE. Then "Extended" was introduced, and now there are two full-versions. Each will have their own upgrade path, so some care needs to be exercised. Extended basically offers more video capabilities over the "regular."
Upgrade paths have also changed, and can come into play, when one uses a stand-alone to upgrade to a "suite." Once, one could upgrade separate programs directly, but with suites, things get a tad more complicated. Though I've had straight PS versions since 2.5, once I went to the Production Stuido suite with PrPro, AE and Audition, I could no longer use my PS license to JUST upgrade PS to PS-Extended. I would have to do the full suite, and now there are several flavors of the Video suites, with one including upgrades for all of my old Macromedia Studio suite. I follow this stuff fairly closely, and have to admit that I am confused, and the Adobe site (good in many other ways) does not cover the various suites and how to get to each from where one is, as well as it could. However, a chart of all possibilities and what is in each suite might fill four screens.
Then, you have to factor in that many resellers do not furnish all the necessary info on what is needed to qualify for specific upgrades. Once, when there were fewer resellers, one had to give the S/N for their existing product, and then this was matched up to the requirements of the upgrade. Now, there are just too many resellers to do that - or Adobe has become a bit more, um-m, "relaxed."
Over the decades, I have found Adobe Customer Support (not necessarily Technical Support) to be quite good and accommodating, when I did have any problem. In the past, they did all that they could to keep me satisfied, and did a good job of it.
Good luck, and please report how it goes,
Hunt

I own CS4, upgraded to CS5, then joined CS6, CC... and now I installed CC14. Which will be the best way to delete or uninstall the programs I don't need keeping only CC14 without running into issues? I have an Alienware Area 51 PC running Windows 7.

I own CS4, upgraded to CS5, then joined CS6, CC... and now I installed CC14. Which will be the best way to delete or uninstall the programs I don't need keeping only CC14 without running into issues? I have an Alienware Area 51 PC running Windows 7.

Which will be the best way to delete or uninstall the programs I don't need keeping only CC14 without running into issues?
There is none. Whatever you do to get rid of the older versions will inevitably do damage to shared components and other stuff of the new versions as well. That's just how it is with this approach... Uninstall the older versions, run the cleaner tool then reinstall CC 2014.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

Anyone upgrade to Snow Leopard and runs CS3 or CS4?

Hi all. I'm looking to upgrade my Mac from tiger to snow leopard, but I wanted to make sure there weren't any problems beforehand. Has anyone upgraded to Snow Leopard? Have you had any problems running CS3 or CS4 since?
Thanks.

Works fine for me on a 2008 unibody MBP. Only a couple bugs that I can live -- neither affect workflow or CS4 functionality.
A) As with Leopard, some programs have an issue with closing. About half the time when you close Ai or Dw the program closes fine -- then it tells you it crashed. A bit annoying, but I just go ahead and send the error report, dosent affect much, although if you've changed any preferences they might get lost. Adobe's prob gotten several hundred crash reports from me on that one :∫
B) Occasionally when you switch from one app to another and you try to go back it only will switch only when you click the icon on the bottom -- otherwise the app you want will just switch back to the other app -- I think it's a snow leopard bug, but seems to affect Flash and AE. Very rarely however.
I've been using Snow Leopard w/ CS4 since release day for prob 14 hours a day 6 days a week and these are my observations.
Go for it dude, you'll love 10.6 -- Use CCC before that way if it's not functioning properly you can aways go back.
It should be noted, I have not tested any third party plug-ins yet. After Effects by itself 9.0.2 has no issues that I can tell.

There's an error in my flash program upon upgrading from CS3 to CS4

First, i'm using AS3.
I cannot divulge too much, but i have a multiscene, fairly complex flash program that runs fine in CS3. Upon upgrading to Flash CS4 - i can open the file and edit it any which way, but when testing it (ctrl+enter) i get an error in the output window (1009) and a blank test window, as if it doesn't want to start.
Why?
i can only provide few specifics if needed. thanks.

There were changes in CS4 that could in some cases let you get away with things that you couldn't in CS3, mostly to do with going to a frame and trying to do something to an object that now exists on that frame. Error 1009 is what happens if you try to use something that isn't there yet. I guess it's possible that because CS4 is better at using objects at the new frame, that it may have triggered a problem that CS3 wouldn't have triggered.
In any case, first thing you could try is updating to the recent 10.0.2. That fixed a lot of issues, and may improve things for you:
http://www.adobe.com/support/flash/downloads.html

IMac 27" -Photoshop CS3/CS4 redraw issues- anyone else?

Hello Forum,
I am a pro photographer.
I do have the new 27", 3.06Gh, with 10.6.2.1
When I start up CS3 or CS4, open a picture at 100%,
and scroll within it, the borders show the "chess" pattern, and I have redraw issues.
Any help would be appreciated.
Thank You

OK, sorry I didn´t follow this thread the last weeks.
This has to change now
I´m on 10.4.3.
It didn´t bring ANY improvement.
I have all updates installed, all firmware upgrades.
My videocard is the Radeon HD 4670.
Screen redraw is an absolute pain.
For example, if I have a lasso istalled, or work on a layer I see no refresh, or lagged, sometimes the picture reverts to a previous state, but only in displaying the data.Once I zoom in, I can force a correct display.

Getting error after administrator who upgraded from CS3 to CS4

Hi,
We have had an administrator who upgraded from CS3 to CS4.
However, any of our other users still using CS3 now get the
following error message:
“The website is being administered with a newer version
of Contribute. For more information contact this website's
administrator."
Do you know any way around this issue?
Thanks,
Greg

quote:
Originally posted by:
sdfsdf e3wwre4
Just wondering if somebody here can clerify the following....
If I upgrade contribute and then administer a contribute enabled
website will users of CS3 still be able to edit the site or will
the be forced to update as well?
Hi,
No they don't have to, at least I think so. If your
administror go to the menubar: Contribute>Administer
Websites> Choose the site you wish to set the settings for. In
'Compatibility' choose 'Transition Mode' and klik OK. This should
allow the other users to keep working in their version of
Contribute.
I say 'should'... Read my entry in the general discussion
forum.
(a not so happy) Ingrid

Upgrade CS3 TO CS4 - Serial Number Not Recognised. Anyone else have this problem?

yesterday myself and a co-worker spent $200 on the InDesign CS4 "upgrade" that neither of us can install because it will not recognize our VALID serial numbers for our InDesign CS3. has anyone had this issue and resolved it?
i was on the phone with adobe support yesterday for over and hour only to be told that i would have to call them back when they found out what the problem was.

Are you trying to upgrade the Creative Suite to Indesign? If you bought the suite, you must upgrade the suite. You can't upgrade individual parts of the suite.
i was on the phone with adobe support yesterday for over and hour only to be told that i would have to call them back when they found out what the problem was.
How are you supposed to know when they find out what the problem is? I think I would want to call them back and be politely insistent.
Ken

Upgrade CS3 to CS4

I would like to upgrade my PPr CS3 to CS4 and because I’m located in Australia, Adobe suggests buying it and downloading the upgrades from Australian web site where updates cost $200 more than what it cost in USA. Even in New Zealand which is in the same region cost $100 less then Australia. Can someone tell me if it’s any differences between the regions or can I buy the upgrades and download it in USA or New Zealand and use it in Australia?

Interesting issue.
Cost of CS3 MC to CS4 MC on US Site: $US899 Download
Cost of CS3 MC to CS4 MC on AU Site: $AU1,655 Download (excluding 10% GST)
Approximate current exchange rate: $1USD = $1.08AUD ($899US = $974AUD)
Any comment Dennis?
MP

Is it time to upgrade from CS3 to CS4?

I currently use CS3 but have a version of CS4. I edit full HD XD CAM EX and Cineform 25p. The reason I have not yet switched to CS4 is because I am waiting for the bugs to be worked out. I am now checking in to see how things have moved forward on that end. Is it worth it to upgrade or should I stick with CS3 for now?

I currently use CS3 but have a version of CS4.
What is stopping you from trying it out? CS3 and CS4 can peacefully coexist on the same system. Given your decisiveness shown in the past, only you can decide and you have the means to make a decision. OTOH, I would not be surprised I you only make your decision when CS5 has been on the market for over a year.
Your question has about the same value as someone saying:
"I have a Beamer 530 from 2004 and a Beamer 530 from 2009. Should I be driving the 2009 version?"

CS3 TO CS4 UPGRADE ISSUES

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