CS3 Upgrade demands two qualifying products?

I'm installing CS3 for a co-worker, it worked on their old computer I just replaced. We have a  copy of CS2 Premium and the CS3 upgrade. At the upgrade check, it asks for a serial from either CS2 or CS2.3. I put in the CS2 serial, it validates it, then tells me I also need CS2.3. I called Adobe support, they kept saying just put in my serial for CS2 and I don't need CS2.3 for upgrade. I finally gave up and took a screenshot. Hitting 'Next' does result in a message saying I need a serial for CS2.3.

download a new set of cs3 installation files and retry:
Downloads available:
Suite:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8
Premiere Elements:  12 | 11, 10 | 9, 8, 7
Photoshop Elements:  12 | 11, 10 | 9,8,7
Lightroom:  5 | 4 | 3
Captivate:  7 | 6 | 5
https://helpx.adobe.com/download-install.html
Download and installation help for Adobe links
https://helpx.adobe.com/download-install.htmlDownload and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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