CS3 when saving message "an unknown error has occurred"
In illustrator CS3 when trying to saving the message "an unknown error has occurred" pops up. The only way I can get a file to save is saving it as an template. I've tried reinstalling and removing the preferences. Any help would be appreciated.
Thanks
AArrrrrrrggghhh!!!!!!! phew.. sorry.
I have the same problem and I have come to a schtuck. The problem began out of the blue in my illustrator CS2 which was working fine before, so I upgraded to CS3, and the problem is still there, I have tried removing the preferences, I have uninstalled all versions of illustrator including preferences from the PC and reinstalled only CS3 brand new straight out the box. Still won't save.
Any ideas anyone?
I think it's ridiculous that we have paid £2000 for the New CS3 master collection and it doesn't work properly! how can adobe release software with a problem so big as this and charge so much for it? My boss rang adobe yesterday to ask for help and after a long while of not getting anywhere the adobe guy he was speaking to said 'I've had enough of you' and hung up the phone!!! What is that all about? we are legitimate paying customers of adobe for the last 10 years or more! I have now missed a big deadline because of this and am in a mind to asassinate someone at adobe! hahahaha.
Sorry to rant guys but come on adobe! sort it out!
Anyway,
If ANYONE has an aswer or an idea of how I can fix this problem and get back to work I would be very grateful.
some info about my project incase it helps:
I am using CS3 master collection freshly installed on a Dell precision 650 PC with intel xeron processor, XP operating system, 37.6GB free hard disk space, 2 Megs of ram, Nivida Graphics card.
My Illustrator project is a 0.5x2 metre banner made up of a large number of collaged Hi resolution JPEG photographic images. The only composition I have used is Opacity masks with feather effects.
There is no text in the project and no other elements apart from the masked and feathered images.
the original images are stored on an external hard drive with loads of free space on it.
Any ideas I would be very grateful, as I said I have already tried deleting the illustrator settings and preferences files, and re-installed CS3 to no avail.
Thanks! Beth
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