CS4 Adobe Extension Manager not working after Mavericks
Hello,
I upgraded to Mavericks and now my watermark is no longer appearing in the Extension drop down menu. I tried to reload it but when I open Adobe Extension Manager in CS4 and try to upload it I get the following message "You do not have the appropriate permissions required to perform this operation. Contact you system administrator to obtain permission.". I have checked my settings and I am logged in as an adminstrator.
Can anyone please suggest how I fix this.
Thanks
Anna
I did find this link, but it is for CS5. I tried it replacing the CS5 with CS4 and it did not seem to work.
http://www.creativeworx.com/faq/installation-error-on-mac-cs5-you-do-not-have-the-appropri ate-permissions-to-perform-this-operation/
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Extension Manager not finding After Effects CC
Hey all,
I have been having a bit of an issue in regards to Adobe Extension Manager. I just installed the new CC version, and wanted to install an extension to Adobe After Effects. However, it does not show up on the Extension Manager screen:
As you can see, it shows some of my other CC programs, but not After Effects. I used Adobe Extendscript to print out a log. Can you help me figure out what I need to do to install this extension to After Effects?
Log:
Result: BridgeTalk Diagnostics
Info:
Name = estoolkit-4.0
Status = PUMPING
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe ExtendScript Toolkit CC\ExtendScript Toolkit.exe
Version = 2.0
Build = ES 4.5.5
Next serial number = 42
Logging: = OFF
Now = 18:05:34
Messages:
Message Version = 2.05
Authentication = ON
Digest = ON
Thread: estoolkit-4.0#thread
Avg. pump interval = 27ms
Last pump = 51ms ago
Ping: 7
ECHO_REQUEST: ECHO_RESPONSE
Timeout = undefined
Handler = undefined
STATUS: PUMPING
Timeout = undefined
Handler = undefined
MAIN: MAIN
Timeout = undefined
Handler = installed
LAUNCHED: LAUNCHED
Timeout = undefined
Handler = installed
DIAGNOSTICS: DIAGNOSTICS
Timeout = undefined
Handler = installed
INFO: INFO
Timeout = undefined
Handler = installed
SETUPTIME: thread=1ms, left=93ms
Timeout = undefined
Handler = undefined
Instances: 3
estoolkit-4.0#dbg:
msg[18:05:34]: 00000037
@BT>Version = 2.05
Target = estoolkit-4.0#dbg
Sender = estoolkit-4.0#dbg
Sender-ID = localhost:win136632
Timeout = 18:05:35
Type = Ignore
Response-Request = Timeout
Headers = (no headers)
Timestamp = 18:05:34
Serial-Number = 37
Received = undefined
Result = undefined
Error = undefined
Body = (empty)
Incoming: 1
Outgoing: 0
Handler: 9
ExtendScript = for all messages
Error = for only msg #25
Error = for only msg #27
Error = for only msg #33
Result = for only msg #37
Error = for only msg #37
Timeout = for only msg #37
Result = for only msg #39
Error = for only msg #39
estoolkit-4.0#estk:
msg[18:05:34]: 00000039
@BT>Version = 2.05
Target = estoolkit-4.0#estk
Sender = estoolkit-4.0#dbg
Sender-ID = localhost:win136632
Timeout = 18:15:34
Type = Debug
Response-Request = Result Error
Headers = (no headers)
Timestamp = 18:05:34
Serial-Number = 39
Received = undefined
Result = undefined
Error = undefined
Body: 107 bytes
Text = <get-properties engine="main" object="$.global" exclude="undefined,builtin,prototype" all="true" max="20"/>
Incoming: 1
Outgoing: 0
Handler: 1
ExtendScript = for all messages
estoolkit-4.0: (main)
Incoming: 0
Outgoing: 0
Handler: 1
ExtendScript = for all messages
Targets: 26
Connector = PCD
Installed: 0
Running: 0
aftereffects-13.0:
Path = C:\Program Files\Adobe\Adobe After Effects CC 2014\Support Files\AfterFX.exe
Display Name = Adobe After Effects CC 2014
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = AfterFX.exe
ame-7.0:
Group = cs
Path = C:\Program Files\Adobe\Adobe Media Encoder CC\Adobe Media Encoder.exe
Display Name = Adobe Media Encoder
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Adobe Media Encoder.exe
ame-8.0:
Path = C:\Program Files\Adobe\Adobe Media Encoder CC 2014\Adobe Media Encoder.exe
Display Name = Adobe Media Encoder CC 2014
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Adobe Media Encoder.exe
audition-6.0:
Group = cs
Path = C:\Program Files\Adobe\Adobe Audition CC\Adobe Audition CC.exe
Display Name = Adobe Audition CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Adobe Audition CC.exe
bridge-6.064:
Group = cs
Path = C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)\Bridge.exe
Display Name = Bridge CC (64 bit)
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Bridge.exe
dreamweaver-12.0:
Group = cs
Path = E:\Applications\Dreamweaver real\Adobe Dreamweaver CS6\Dreamweaver.exe
Display Name = Adobe Dreamweaver CS6
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.dreamweaver-12.0
Status = (not running)
ExeName = Dreamweaver.exe
estoolkit-3.8:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Utilities - CS6\ExtendScript Toolkit CS6\ExtendScript Toolkit.exe
Display Name = ExtendScript Toolkit CS6
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = ExtendScript Toolkit.exe
estoolkit-4.0: PUMPING
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe ExtendScript Toolkit CC\ExtendScript Toolkit.exe
Display Name = ExtendScript Toolkit CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = PUMPING
Info:
Group = cs
Version = 2.0
Build = ES 4.5.5
Next serial number = 52
Logging: = OFF
Now = 18:05:34
Messages:
Message Version = 2.05
Authentication = ON
Digest = ON
Thread: estoolkit-4.0#thread
Avg. pump interval = 27ms
Last pump = 252ms ago
Ping: 7
ECHO_REQUEST: ECHO_RESPONSE
Timeout = undefined
Handler = undefined
STATUS: PUMPING
Timeout = undefined
Handler = undefined
MAIN: MAIN
Timeout = undefined
Handler = installed
LAUNCHED: LAUNCHED
Timeout = undefined
Handler = installed
DIAGNOSTICS: DIAGNOSTICS
Timeout = undefined
Handler = installed
INFO: INFO
Timeout = undefined
Handler = installed
SETUPTIME: thread=1ms, left=93ms
Timeout = undefined
Handler = undefined
ExeName = ExtendScript Toolkit.exe
exman-6.0:
Group = cs
Path = E:\Applications\Photoshop\Adobe Extension Manager CS6\Adobe Extension Manager CS6.exe
Display Name = Adobe Extension Manager CS6
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.exman
Status = (not running)
ExeName = Adobe Extension Manager CS6.exe
exman-7.0: IDLE
Group = cs
Path = E:\Applications\Adobe Extension manager ccc\Adobe Extension Manager CC\Adobe Extension Manager CC.exe
Display Name = Adobe Extension Manager CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.exman
Status = IDLE
Info:
Group = cs
Version = 2.0
Build = ES 4.5.5
Next serial number = 3
Logging: = OFF
Now = 18:05:36
Messages:
Message Version = 2.05
Authentication = ON
Digest = ON
exman-7.0: IDLE
Thread: exman-7.0#thread
Avg. pump interval = 3842ms
Last pump = 200ms ago
Ping: 7
ECHO_REQUEST: ECHO_RESPONSE
Timeout = undefined
Handler = undefined
STATUS: IDLE
Timeout = undefined
Handler = undefined
MAIN: MAIN
Timeout = undefined
Handler = installed
LAUNCHED: LAUNCHED
Timeout = undefined
Handler = installed
DIAGNOSTICS: DIAGNOSTICS
Timeout = undefined
Handler = installed
INFO: INFO
Timeout = undefined
Handler = installed
SETUPTIME: thread=0ms, left=0ms
Timeout = undefined
Handler = undefined
ExeName = Adobe Extension Manager CC.exe
flash-13.0:
Group = cs
Path = C:\Program Files\Adobe\Adobe Flash CC\Flash.exe
Display Name = Adobe Flash Professional CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = Flash.exe
illustrator-17.032:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Illustrator CC\Support Files\Contents\Windows\Illustrator.exe
Display Name = Adobe Illustrator CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Illustrator.exe
illustrator-17.064:
Group = cs
Path = C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Display Name = Adobe Illustrator CC (64 bit)
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Illustrator.exe
incopy-9.032:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe InCopy CC\InCopy.exe
Display Name = Adobe InCopy CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = InCopy.exe
incopy-9.064:
Group = cs
Path = C:\Program Files\Adobe\Adobe InCopy CC (64 bit)\InCopy.exe
Display Name = Adobe InCopy CC (64 bit)
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = InCopy.exe
indesign-10.064:
Path = C:\Program Files\Adobe\Adobe InDesign CC 2014\InDesign.exe
Display Name = Adobe InDesign CC 2014
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = InDesign.exe
photoshop-70.032:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Photoshop CC\Photoshop.exe
Display Name = Adobe Photoshop CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
BundleID = com.adobe.Photoshop
Status = (not running)
ExeName = Photoshop.exe
photoshop-70.064:
Group = cs
Path = C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
Display Name = Adobe Photoshop CC (64 bit)
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
BundleID = com.adobe.Photoshop
Status = (not running)
ExeName = Photoshop.exe
prelauncher-11.0:
Path = E:\Applications\Adobe premiere elements\Adobe Premiere Elements 11\Adobe Premiere Elements 11.exe
Display Name = Welcome Screen - Adobe Premiere Elements 11
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = Adobe Premiere Elements 11.exe
premiereelements-11.0:
Path = E:\Applications\Adobe premiere elements\Adobe Premiere Elements 11\Adobe Premiere Elements.exe
Display Name = Adobe Premiere Elements 11
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Adobe Premiere Elements.exe
premierepro-7.0:
Group = cs
Path = C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Display Name = Adobe Premiere Pro CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Adobe Premiere Pro.exe
premierepro-8.0:
Path = C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Display Name = Adobe Premiere Pro CC 2014
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Adobe Premiere Pro.exe
pseeditor-11.0:
Path = E:\Applications\Photoshop Elements\Photoshop Elements 11\PhotoshopElementsEditor.exe
Display Name = Adobe Photoshop Elements Editor 11
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = PhotoshopElementsEditor.exe
pselauncher-11.0:
Path = E:\Applications\Adobe premiere elements\Elements 11 Organizer\Photoshop Elements 11.0.exe
Display Name = Adobe Photoshop Elements Launcher
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = Photoshop Elements 11.0.exe
pseorganizer-11.0:
Path = E:\Applications\Adobe premiere elements\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
Display Name = Elements Organizer 11
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = PhotoshopElementsOrganizer.exe
switchboard-3.064:
Group = cs
Path = C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)\SwitchBoard\SwitchBoard.exe
Display Name = SwitchBoard 3.0 (64 bit)
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = SwitchBoard.exe
Installed: 24
Running: 2
Groups: 140
cs3:
acrobat-8.0
aftereffects-8.0
soundbooth-1.0
bridge-2.0
contribute-4.5
devicecentral-1.0
dreamweaver-9.0
encore-3.0
estoolkit-2.0
fireworks-9.0
flash-9.0
illustrator-13.0
indesign-5.0
indesignserver-5.0
incopy-5.0
photoshop-10.0
premiere-3.0
premierepro-3.0
stockphotos-1.5
audition-3.0
cs4:
acrobat-9.0
aftereffects-9.0
soundbooth-2.0
bridge-3.0
contribute-5.0
devicecentral-2.0
dreamweaver-10.0
encore-4.0
estoolkit-3.0
fireworks-10.0
flash-10.0
illustrator-14.0
indesign-6.0
indesignserver-6.0
incopy-6.0
photoshop-11.*
premierepro-4.0
audition-4.0
ame-1.0
exman-2.0
cs5:
acrobat-9.0
aftereffects-10.0
soundbooth-3.0
bridge-4.0
contribute-6.0
devicecentral-3.0
dreamweaver-11.0
encore-5.0
estoolkit-3.5
fireworks-11.0
flash-11.0
illustrator-15.0
indesign-7.0
indesignserver-7.0
incopy-7.0
photoshop-12.*
premierepro-5.0
audition-5.0
ame-2.0
exman-3.0
flashbuilder-4.0
flashcatalyst-1.0
ts1:
captivate3-en_us
captivate3-fr_fr
captivate3-it_it
captivate3-ja_jp
captivate3-es_es
captivate3-de_de
ts2:
captivate-4.0
el2:
captivate-5.0
as1:
acrobat-10.0
ts3:
robohelp-9.0
framemaker-10.0
cs55:
aftereffects-10.5
audition-4.0
bridge-4.1
contribute-6.1
devicecentral-3.5
dreamweaver-11.5
encore-5.1
estoolkit-3.6
fireworks-11.1
flash-11.5
illustrator-15.1
indesign-7.5
indesignserver-7.5
incopy-7.5
photoshop-55.*
premierepro-5.5
ame-2.5
exman-5.5
flashbuilder-4.5
flashcatalyst-1.5
switchboard-2.0
el25:
captivate-5.5
cs60:
aftereffects-11.0
audition-5.0
bridge-5.*
contribute-6.88
devicecentral-4.0
dreamweaver-12.0
encore-6.0
estoolkit-3.8
fireworks-12.0
flash-12.0
illustrator-16.*
indesign-8.0
indesignserver-8.0
incopy-8.0
photoshop-60.*
premierepro-6.0
ame-6.0
exman-6.0
flashbuilder-4.52
switchboard-2.0
prelude-1.0
speedgrade-6.0
el60:
captivate-60.*
ts4:
robohelp-10.0
framemaker-11.0
cs70:
audition-6.0
bridge-6.*
dreamweaver-13.0
encore-7.0
fireworks-13.0
flash-13.0
illustrator-17.*
indesign-9.*
indesignserver-9.0
incopy-9.*
photoshop-70.*
premierepro-7.0
ame-7.0
exman-7.0
flashbuilder-5.0
prelude-2.0
estoolkit-4.0
aftereffects-12.0
el70:
captivate-70.*
cs70:
switchboard-3.*
What should I do to get that showing up on the CC Extension Manager?
Thanks,
Sam KramerThis is as designed. Extension Manager doesn't support After Effects. If the extension you want to install is a .ZXP file, you can install it anyway. I guess it will be shown in "Others" after installation.
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Printing System not working after Mavericks install
I have a Samsung Color Laser 325W and an HP Photosmart C310. None of them work after Mavericks upgrade!
Reset printing system and reinstalled Printers. still nothing is working!Hi there grnded189,
You may find the troubleshooting steps in the article below helpful.
OS X Mavericks: If a USB device isn’t working
http://support.apple.com/kb/PH13876
You may also want to reset the PRAM and SMC as well.
OS X Mavericks: Reset your computer’s PRAM
http://support.apple.com/kb/ph14222
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
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Most of the default Mac Apps does not work after Mavericks Upgrade
Hi, I did everything, but nothing has brought me out of this misery .
I Updated Maverick just 2 days after its release. Had no problems, other then slow Finder. I restarted my iMac last week, and got caught with these issues, known to me, not sure what all bugs are there.
All these apps does not work: App Store, TextEdit, Preview, Terminal, iBooks, Maps, Calendar, Contacts, Mail, etc
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Hoping to get some response soon from Apple support team to help me.Hi Arthur,
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And below is the report generated from EtreCheck. Hope it can help me find the solution.
Hardware Information:
iMac (20-inch, Early 2008)
iMac - model: iMac8,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
ATI Radeon HD 2400 - VRAM: 128 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
FanControlDaemon - Path: /Library/StartupItems/FanControlDaemon
HDDFanControlDaemon - Path: /Library/StartupItems/HDDFanControlDaemon
HP IO - Path: /Library/StartupItems/HP IO
HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
MissingSyncListener - Path: /Library/StartupItems/MissingSyncListener
MySQLCOM - Path: /Library/StartupItems/MySQLCOM
ParallelsDesktopTransporter - Path: /Library/StartupItems/ParallelsDesktopTransporter
VirtualBox - Path: /Library/StartupItems/VirtualBox
System Software:
OS X 10.9 (13A603) - Uptime: 2 days 2:6:45
Disk Information:
WDC WD2500AAJS-40VWA1 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
My iMac (disk0s2) /: 249.2 GB (22.18 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Western Digital My Book 1110 999.5 GB
WORK (disk1s1) /Volumes/WORK: 375.81 GB (95.66 GB free)
PLEASURE (disk1s2) /Volumes/PLEASURE: 623.69 GB (35.57 GB free)
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.logmein.driver.LogMeInSoundDriver (1.0.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[failed] com.google.GoogleML.plist
[loaded] com.google.keystone.daemon.plist
[not loaded] com.logmein.logmeinserver.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.wdc.WDDMservice.plist
[loaded] com.wdc.WDSmartWareServer.plist
[loaded] rapiback.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.logmein.logmeingui.plist
[not loaded] com.logmein.logmeinguiagent.plist
[not loaded] com.logmein.logmeinguiagentatlogin.plist
[loaded] syncmateStarter.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.ARM.[...].plist
[loaded] com.facebook.videochat.[redacted].plist
[loaded] com.macpaw.CleanMyMac.helperTool.plist
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist
User Login Items:
AirPort Base Station Agent
EarthDesk Engine
LMILaunchAgentFixer
AdobeResourceSynchronizer
RealPlayer Downloader Agent
Windows Phone 7 Connector Agent
iAntiVirus
TextEdit
StatusMenu
HP Scheduler
WDQuickView
3rd Party Preference Panes:
Application Enhancer
DivX
EarthDesk
Fan Control
Flash Player
Flip4Mac WMV
Growl
MacFUSE
WDQuickView
Internet Plug-ins:
AdobeExManDetect.plugin
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Default Browser.plugin
DirectorShockwave.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Picasa.plugin
Unity Web Player.plugin
WebEx.plugin
WebEx64.plugin
Bad Fonts:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
29% mds
2% WindowServer
1% mds_stores
1% LogMeInGUI
1% RealPlayer Downloader Agent
1% EtreCheck
1% FanControlDaemon
0% uTorrent
0% notifyd
0% networkd
Top Processes by Memory:
1.00 GB mds
106 MB mds_stores
78 MB Google Chrome
49 MB Finder
45 MB WindowServer
40 MB Google Chrome Helper
37 MB VLC
29 MB uTorrent
20 MB EtreCheck
16 MB DashboardClient
Virtual Memory Statistics:
43 MB Free RAM
989 MB Active RAM
934 MB Inactive RAM
447 MB Wired RAM
4.25 GB Page-ins
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Adobe Download Assistant not working after bluescreen
I like to get the trial for Photoshop Elements 10 but the ADA is broken:
Under Windows 7 I already used the ADA to download and install Adobe Premiere 10 successfully a week ago.
Then I tried to get Adobe Photoshop Elements 10 but my system crashed with a bluescreen. The computer is fine again but ADA is not working anymore:
- after startup it doesn't list any (!!!) product to download. The list is just empty
- I can enter my username and password and click login. Then the buttons are greyed out and nothing else happens. I have to kill the application with the task manager then.
- I can apply for a new user account but it greys out and gets stuck like as the login.
- The help buttons lead to empty Pages in the web browser.
I tried to uninstall ADA and reinstall it (two times) but the behaviour stays the same.
I tried to find direct download links (the FAQs told me that there should be some) but every download page will use the ADA. I'd be fine with a plain ftp page for the trials. :-)
I'm an IT professional but I've no idea how to get ADA working, wiped from disk to get it reinstalled or to download the trials on another way. Please help.I will try to install at a different location this afternoon.
The other thread handles a different situation: "... the Adobe Download Assistant launches, asks me to sign in ... I get a nice "Welcome, Steve" message ... and a list of related products below with links to download their trials ... The Help link takes me to an Adobe Download Assistant FAQ page ..."
- I cannot sign in and don't get a welcome message.
- I don't see a list of products.
- The help link takes me to an empty page.
BUT: where does the ADA get the list of products from? Is it online or local? If everything is online where I am blocked (sign in, list, help), I'll check the firewall. Perhaps the bluescreen crash changed something. -
Adobe application manager not working properly
First, If I'm in the wrong forum, please let me know and I'll re-create this entry in a better location.
I've been a user of Elements 10 since it came out but now with my new camera I would like to try Elements 13. It was a struggle, but I finally was able to install the trial package but I can not launch elements 13 because the Adobe Application Manager refuses to connect and authenticate.
I went through this thread for help: https://forums.adobe.com/thread/1098435
and it lead me to some additional information below.
And followed these steps under troubleshooting connection issues found here: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
All of them worked just fine indicating that in theory, I should have NO problems connecting to Adobe. However, that is not the case and I can not access the site that allows me to try or use the software.... The software manager just sits and spins its wheels so to speak.
Now, the funny thing, if I type in the WRONG password for my adobe ID, the application manager software immediately comes back and says that I've entered the wrong information. That tells me the application manager is connecting to where it should. As a last resort, I have even tried turning off my firewall and still no luck. Is there anything else I can try? There would be NO point in buying the software since I would still be stuck not being able to use it. Or anyother Adobe software for that fact.
Cheers
DavidJeff,
First of all, Merry Christmas.
Now, an update. Elements / Photoshop 13 installed just fine on the my Mini Mac. My PC has been running since day one (four or fives years now without a complete re-do.) and this seemed as good as time as any to install a factory fresh copy of Windows 7. Who knows how many programs etc.. have been installed / uninstalled etc.. over the past several years and now its complete. Mostly... Fresh Windows install, All updates installed, latest video drivers drivers and anti-virus installed, google Chrome installed. I had no issues installing Adobe Photoshop Elements after that. Again, I have to say its very sad it comes to this extreme measure, but I really and truly do appreciate you taking the time to help me with this issue.
Cheers
D -
Usb ports not working after mavericks install
After installing Mavericks on my mac pro the usb ports are not working for my printer or other usb drives. the only item i can get to be seen via usb is an apple optical mouse. any suggestions would be great.
Hi there grnded189,
You may find the troubleshooting steps in the article below helpful.
OS X Mavericks: If a USB device isn’t working
http://support.apple.com/kb/PH13876
You may also want to reset the PRAM and SMC as well.
OS X Mavericks: Reset your computer’s PRAM
http://support.apple.com/kb/ph14222
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
-Griff W. -
File sharing not working after mavericks install
I have upgraded both my MB Air and my Mini to Mavericks and have discovered that sharing between the two over my wi-fi network is not working. I cannot share the printer from my mini to the Air, and when I try to "connect to server" under the "go" menu in finder, it says, "there was a problem connecting to the server "mini.local".
Any help?Hi Bryan_Jay,
Any resolution to this issue? I have the exact same setup. A 2013 MB Air on a Time Capsule network with a 2013 Mac Mini. The strange thing is that sharing worked fine after the Mavericks upgrade for about 2 weeks; after that point I cannot connect to shared folders on the Mini from the MacBook, but am able to connect from the Mini to the MacBook. On an interesting note, I am able to connect to the Mini from the MacBook using Screen Sharing. I'm wondering if a system update might have caused the problem.
Hope you're up and running!
- Chris -
Problem: Extension Manager not working - have loaded EM 1.7 w DW8
I have tried to load extensions.
The message says:
"Macromedia Extension Manager
Can not up date a file
The extension can not be installed."
I have deleted both D8 and EM 1.7.
I have downloaded the latest update to Dreamweaver 8:
http://www.adobe.com/support/dreamwe...aters.html#dw8
I have used this guide on how to uninstall Dreamweaver 8:
http://kb2.adobe.com/cps/782/4e7826b7.html
No extensions can be installed.
Please assist when possible.
Thankyou,
Brian Gibbons
[email protected]Hi,
I have tried all of the above.
I think it is a registry issue, need to "regedit" the registry.
Any advice on that?
Both DWer8 and EMgr1.7 have been installed and reinstalled 2 times.
I have about 50 Extensions.
ProjectSeven
WebAssist
AJones_103.mxp 940,014 23/05/2005
alternaterowcolors.mxp 164,375 12/06/2005
AP_1_0_3.mxp 201,293 24/01/2007
CC_OptIn110.mxp 1,442,887 27/07/2007
CC_OptIn121.mxp 1,978,405 22/01/2009
ennergi_102.mxp 761,496 12/07/2005
GeeWizzScroller.mxp 85,019 12/11/2001
GoogleSearch110.mxp 242,026 27/07/2007
GoogleToolkit200.mxp 5,081,704 27/07/2007
keylime_105.mxp 1,096,662 14/03/2006
lorem_ipsum.mxp 12,127 12/06/2005
MenuMagic1.mxp 116,973 25/06/2002
MM2_20.mxp 663,126 7/12/2002
MX451852_LayoutDesigner24.mxp 56,985 30/09/2004
NN4CommentHack.mxp 747 27/07/2003
p7_AP_1_0_3.mxp 201,293 24/01/2007
P7_autoHide_15.mxp 20,402 5/07/2005
P7_autoLayers_15.mxp 14,119 5/07/2005
p7_csslm_108.mxp 636,785 19/07/2007
p7_ennergi_102.mxp 761,496 19/01/2007
P7_MenuMagic1.mxp 116,973 25/06/2002
P7_MM2_20.mxp 663,126 7/12/2002
P7_PMM_BreadCrum104.mxp 8,119 13/03/2005
P7_swapClass_140.mxp 17,783 7/06/2002
p7_tabpanel_103.mxp 165,053 19/06/2006
P7_TBM_106.mxp 366,279 23/01/2006
P7_TreeMenu_25.mxp 158,563 30/09/2003
P7-DW4PageBGchanger.mxp 4,433 2/12/2005
PayPal204.mxp 188,780 25/02/2003
PayPal420.mxp 256,344 27/07/2007
PMM_10.mxp 438,769 19/01/2005
PVIIFiller.mxp 972 6/08/2002
tabpanel_103.mxp 165,053 19/06/2006
TBM_106.mxp 366,279 23/01/2006
tmm_ieblockfix.mxp 842 1/10/2003
Tommi_105.mxp 985,863 19/04/2005
Venezia_122.mxp 1,167,465 20/02/2005
WA_Kuler100.mxp 483,234 13/01/2008
WA_OfficeToolkit201.mxp 1,146,393 21/07/2005
WA_OfficeToolkit211.mxp 1,148,142 4/08/2007
WA_OfficeToolkit211-SpellChe.. 1,148,142 2/04/2006
WA_SiteImport200.mxp 990,964 21/01/2006
WA_SiteImport210.mxp 1,058,215 27/07/2007
WAConstantContact_WebAssistO.. 1,442,635 15/09/2005
WADataAssist123.mxp 3,344,579 4/02/2007
WADFC170.mxp 1,505,082 20/08/2005
WADynDrop260.mxp 1,179,700 30/11/2005
WADynDrop270.mxp 1,295,071 27/07/2007
WAQueryBuilder255.mxp 1,589,163 15/05/2005
WASiteAssist110.mxp 4,237,765 25/04/2006
WASiteAssist2.13.mxp 10,398,234 2/05/2006
WASiteAssist213.mxp 10,398,234 27/07/2007
WASiteAssist300.mxp 14,992,415 3/08/2006
WASiteAssist303.mxp 15,022,800 4/02/2007
WASiteAssist320.mxp 14,752,640 27/07/2007 -
Mac Mail not working after Mavericks upgrade
After successfully updating to Mavericks, Mac Mail app does not launch (window does not appear on screen) and requires force quit to stop. I also have Outlook loaded and it started up and works fine. I would rather use Mail. Anyone else have this issue? Is there any easy fix? The app doesn't launch completely so I can't clear any of the accounts to try to start Mail fresh.
Here's my issue and how I fixed it. If you have this problem then try what I did.
When I lauched Mail, it appeared like it opened but then wouldn't display any windows at all and wouldn't
update my mail count on the icon.
Within mail there is options to display. The setting was set to "assign to none". That makes mail appears as though it is not working and seemed to bottleneck how mail operates.
In the dock - click and hold on Mail - open Options and chose the display you wish to assign the window to display
mail.
Hope this helps. -
Dreamweaver CS5 Extension Manager not working?
I have just installed a new extension, when I have tried to disable another extension the extension manager doesn't work and show any of my extensions?
I go to Commands > Manage Extensions, it runs but just shows the Extension Manager title and only access to the 'About Extension Manager' which doesn't display anything. When I quit either by the Menu or Cmd + Q it doesn't only when I Quit from the Dock does it quit?
I am up to date with all updates?
What can I try?
Thanks
BatchIf Extension Manager doesn't load properly, you might try disabling the newly installed extension via the command line.
See here: http://help.adobe.com/en_US/extensionmanager/cs/using/WSB4845EDD-14E5-476a-B749-FF328830D1 4F.html#WSD6C0626D-6698-4d29-A22C-8278EE5EC6BC
To access the command line:
In Windows, open the command prompt by selecting Start > All Programs > Accessories > Command Prompt.
In Mac OS, open Terminal by double-clicking its icon in the Applications/Utilities folder. -
Extension Socket not working after Openreach Visit...
Hi folks, first post here.
The master socket in my home is a line box. I have one extension socket wired into it, not plugged. I only use the extension socket as the master socket (which was installed in a previous occupants time) is not conveniently located for my needs. Plugged into the extension socket is a filter for my broadband and telephone, that's it.
This arrangement has been working fine for years now until Tuesday 26th March 2013 when I reported online that I was not getting a dailling tone. Before doing so I established that the problem did not lie in the extension socket by taking off the lower cover of the master socket and plugging my phone in the test socket. The result was the same, no dial tone.
Wednesday morning an openreach engineer called to say that the fault had been outside and was now fixed but he needed to come into to take the call divert off. I had opted for the call divert to my mobile when I reported the fault online. He proceeded to take both the bottom and top cover off the master socket, did something and then put them back together again. He then took my telephone and keyed in a code to take the call divert off and then left saying everything was fine. Later that day I went to make a telephone call and the line was dead, no dialling tone again. So I plugged my phone into the master socket and found that I had a dialling tone there. I rang BT to tell them of my experience and the operative said that because the fault was after the master socket I would liable to a charge of £99 I told told the operative that it was not my fault and that I should not have to pay. I then asked to speak to the engineer and discovered that Openreach were contractors and that it would not be possible as the operative did not have a number for openreach. How absolutely riduculous, can someone advise please? Thanks
Solved!
Go to Solution.sounds like engineer has dislodged one of your extension wires in the master socket. if you take the bottom half of master off and make sure your 2 extension wires which should be connected to the back of the front plate to terminals 2 & 5. just make sure they are connected and tightly secured and extension socket should work
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