CS4 and Windows 7 - HDV issues

System Specs:
Windows 7 Home Premium (Service Pack 1)
Dell
Intel Dual Core 2.93GHz
64-bit
8 GB RAM
Premiere Pro CS4 - Latest updates installed.
We've had a continual flow of problems with this program and as soon as we think we've fixed it with re-installs and updates - the problems return or new ones pop up. I'm at my wits end really and hope someone can give us some help. I cannot give you a detailed history of all the reinstalls, etc that we've done in the last 3 months or more but I will give you the current problems.
1. HDV is gone. Gone in capture settings and new project options. All projects using HDV files now say those files are offline and "unsupported format or damaged" This was not the case only a few days ago. No updates, no uninstalls and no system changes since. This no-HDV is completely out of the blue...
2. Tried to recapture footage from Canon HDV (HV20 A) camera. Capture opens saying Camera Offline but Device Control works (play, fast-forward etc - Record is grayed out)
We've had the no HDV in the capture/new project options problem before and I think we fixed it with updates. This time arouond the problems are back and seemingly worse - it's as if Windows 7 arbitrarily decided to jettison HDV from its system.
Hope this gives adequate context. I will try to answer any questions to further help in solving this problem.
Best regards, troy & az @ pbzinc

Sounds like you have been bitten by the Revert to Trial Bug. This ARTICLE goes into more detail on how to solve that issue. Follow the steps in the order listed.
Good luck,
Hunt

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Greetings:
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Hi John:
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lorrainetexas wrote:
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CS4 and Windows 7 - HDV issues

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