CS4 bridge... enabling camera raw??

Question

I just installed CS4, and get the following when trying CTRL-R:
"Camera Raw editing is not enabled.
Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature."
What the heck qualifying product is supposed to be launched, and how can I enable RAW in Bridge?

Answer 1

Hi, I had some experiences that may help. Am now able to edit camera raw preferences and open in camera raw 5.2. A license issue apparently was causing problems.
I purchased a new computer with Vista 64 bits and deactivated Photoshop CS4 (32 bits) on my old computer and installed it on the new computer. I successfully activated CS4 on the new computer. But there were problems with the 64-bit version.
When Bridge was open I could bring a raw file into camera raw (camera raw window now states that it is version 5.2) by double-clicking on its thumbnail. I could then edit the file in camera raw and open it in Photoshop and further modify it there. I could also open a camera raw file through Bridge by selecting it and using the file command to "open with". The only choice under that command is "Adobe Photoshop CS4 (default).
If I selected a file in Bridge and use the command through the file menu to open the raw file in camera raw, I got a window that stated "Camera Raw editing is not enabled. Camera raw editing requires that a qualifying product has been launched at least once to enable this feature." I get the same error message if I attempt to edit camera raw preferences.
If I opened up file Explorer and select a raw file and double-clicked on it, the file opened up in camera raw version 5.2.
If I opened up the 32-bit version of Adobe Photoshop CS4, I was able to open up raw files by using the command "open in camera raw." I was able with that command to simultaneously open several raw files into camera raw.
I tried various fixes for the 64-bit version such as successfully updating through the update choice on the menu and when that did not work downloaded the camera raw version 5.2 files and manually put them into place. The fixes did not work.
I had prepared an e-mail to Adobe Photoshop help when I decided to run Photoshop again on my new computer. While I was working with a file in Photoshop, a screen came up stating that I had only 29 days remaining on my new computer for using Photoshop because I was using Photoshop CS4 on two other computers.
I went to the old computer and found that Photoshop CS4 had re-activated itself-- possibly because preferences in it were for Bridge to start up with logon. When I had deactivated Photoshop CS4 on the old computer, I had let it retain the serial number on the old computer.
I called customer support at Adobe and was connected with someone in India. To my astonishment when I asked for help in correctly deactivating Photoshop on my old computer and keeping it from becoming active again, he said that that was a technical issue. He wanted to arrange for me to be able to run Photoshop on three different computers. At least that is what I think he wanted. It was very difficult to understand him. I could understand the words but what he said didn't seem to make sense. For instance at one point he referred to my Photoshop as version 11 and we had an argument over whether or not I had CS4 or version 11. He wanted me to select menu items that did not exist.
I finally gave up and said goodbye to the gentleman in India. I then again deactivated Photoshop on my old computer and this time told it to remove the serial number. I then attempted to restart Photoshop on my old computer and was told that it was not licensed.
Then I started the 64-bit version on my new computer, and everything worked properly.
Sorry for the long e-mail, but people with problems might want to be sure that Photoshop did not reactivate itself on an older computer -- as weird is that sounds.