CS4 continuously crashes when moving a layer?
Hi there,
I'm experiencing an extremely irritating bug that causes CS4 to crash whenever moving a layer.
I'm on OSX 10.6.4, the camera raw is 5.7 and the version of CS4 is 11.
I have tried re-installing CS4 twice now and there is now change.
Every timer a layer is moved there's a crash.
If there's anyone who can maybe offer a little advice, I'd be very grateful.
Tomas
11 might be a bit old, have you never updated Photoshop at all?
Boilerplate-text:
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences vou’ve changed) by pressing command-alt-shift on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
Similar Messages
-
I have a HUGE problem... in fact I have had lots of problems with Illustrator... but this is anoying.
At least 10 times a day the program just crashes when moving objects... some time text, some time pictures, sometime lines.
Every time i submit a CRASH report with the details... but really I think they are TRASH reports, I mean I have NEVER get an answer, update or ANYTHING from ADOBE.
Last week I almost lost my job because of the ineficiency of the program, the thing is that I used to work with Corel and I was the one who tooked the desicion to change to Illustrator, so I spend the money on an entire suite,GOD!!
My question is simple, it may sound bad, but honestly Can I get my money back? Does anyone have heard about someone getting just so frustrated with the suite like me?
I love PS, I work just fine with DW, but Illustrator and Adobe support is killing me and leaving me without job.
Daniel Vazquez my name...
619-671-0100 x 273 my phone, just in case that a miracle occurs and someone from Adobe can help me.!!!Ok, here I am after the crash number 8 of today, one more time moving objects in a document...
Answering your question about the system I have... here it is.
The system...
Intel(R) Core(TM) Dual Quad CPU
Q8300 @ 2.50 Ghz.
4 Gb RAM
Running on
Microsoft Windows XP
Professional x64 Edition
Version 2003
Service Pack 2
Video Card
NVIDIA GeForce 8400 GS
The program
Adobe Illustrator CS4 out of a box with Creative Web Suite.
And the info out of illustrator menu>System Info is as follows.
Thanks.
System info (from illustator Help)
Components:
ACE 2008/08/27-18:10:41 53.355610 53.355610
Adobe Linguisitc Library 4.0.0
AdobeLM 3.0.11.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
FLEXnet Publisher (32 bit)
Adobe Owl 2008/08/12-18:12:12 2.0.69 53.353913
Adobe Owl Canvas 2.0.69 53.353913
PDFL 2008/07/29-20:24:25 53.199969 53.199969
Adobe Product Improvement Program 1.0.0.220
AdobePSL 53.497547_11.497538 53.497547_11.497538
Adobe Updater Library 6.0.0.1452 (BuildVersion: 52.338651; BuildDate: Wed Apr 16 2008 19:28:20) 52.338651
Adobe XMP Core 4.2.2 53.351735
Adobe XMP Files 4.2.2 53.351735
Adobe XMP Script 4.2.2 53.351735
Adobe CAPS 2,0,99,0 2.135373
Adobe EPIC 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
Adobe EPIC EULA 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AFL 1.0
AFlamingo 2008/07/09-11:28:44 53.350580 53.350580
AGM 2008/08/27-18:10:41 53.355610 53.355610
AdobeHelp Dynamic Link Library 1, 3, 11, 0
AIPort 1.0 23.68434
AMTLib 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AMTServices 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
ARE 2008/08/27-18:10:41 53.355610 53.355610
Adobe Illustrator 1.0
AsnEndUser Dynamic Link Library 1, 6, 0, 8
Unknown Name
AXE8SharedExpat 2008/06/11-20:19:53 NFR 53.348206 53.348206
AXEDOMCore 2008/06/11-20:19:53 53.348206 53.348206
AXSLE 3.3 1.242790
BIB 2008/08/27-18:10:41 53.355610 53.355610
BIBUtils 2008/08/27-18:10:41 53.355610 53.355610
CoolType 2008/08/27-18:10:41 53.355610 53.355610
AdobeCrashReporter 3.0.20080806
ExtendScript 2008/07/28-19:31:09 53.352300 53.352300
Adobe XMP FileInfo 4.2.2 53.351735
FilterPort 1.1 52.
FLEXnet Publisher (32 bit)
Microsoft® Windows® Operating System 5.2.6001.22319
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
International Components for Unicode 3, 4, 0, 0
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
International Components for Unicode 3, 4, 0, 0
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
JP2KLib 2008/06/11-20:19:53 53.100857 53.100857
Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession 2, 0, 0, 611
Transport Dynamic Link Library 2, 0, 0, 1211
Transport Dynamic Link Library 2, 0, 0, 716
LogUtils 1, 0, 0, 06052006
MPS 2008/07/07-10:33:04 53.350311 53.350311
Microsoft (R) Visual C++ 6.00.8168.0
Microsoft® Visual Studio .NET 7.10.3077.0
Microsoft® Visual Studio® 2005 8.00.50727.4053
Microsoft® Visual Studio .NET 7.10.3052.4
Microsoft® Visual Studio® 2005 8.00.50727.4053
Microsoft® Visual C++ 2.10.000
Microsoft® Visual C++ 4.00.5270
PDFPort 2008/08/20-20:15:08 53.354855 53.354855
Adobe PDFSettings 1.04
Adobe Photoshop CS4 CS4
Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 1.0.0.71
Registration 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
Adobe India Sangam Core Code 2008/07/17-10:11:31 53.102428 53.102428
Adobe India SangamML Import from Sangam 2008/07/17-10:11:31 53.102428 53.102428
ScCore 2008/07/28-19:31:09 53.352300 53.352300
Microsoft® Windows® Operating System 6.00.2600.0000
SVGExport 6, 0, 0, 305507 1.305507
SVGRE 6, 0, 0, 305507 1.305507
WRServices Friday May 30 2008 7:18:42 Build 0.7713 0.7713
ATE
OS: Windows
Version: 5.2
System Architecture: x86
Built-In Memory: 4084 MB
User Name: Daniel Vazquez
Serial Number: 9228870813575442
Application Folder:
C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\
Primary Scratch Folder:
C:\Documents and Settings\dvazquez\Local Settings\Temp\
Secondary Scratch Folder:
Plug-ins:
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Faulting application name: Photoshop.exe, version: 11.0.2.0, time stamp: 0x4bf2d4f6
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x65637275
Faulting process id: 0xe28
Faulting application start time: 0x01cb2bb3471d87bf
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
Faulting module path: unknown
Report Id: b412e368-97ab-11df-8f49-001d60b646ef
Details:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2010-07-25T05:15:57.000000000Z
EventRecordID
78845
Channel
Application
Computer
Gatherum
Security
EventData
Photoshop.exe
11.0.2.0
4bf2d4f6
unknown
0.0.0.0
00000000
c0000005
65637275
e28
01cb2bb3471d87bf
C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
unknown
b412e368-97ab-11df-8f49-001d60b646ef
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- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-07-25T05:15:57.000000000Z" />
<EventRecordID>78845</EventRecordID>
<Channel>Application</Channel>
<Computer>Gatherum</Computer>
<Security />
</System>
- <EventData>
<Data>Photoshop.exe</Data>
<Data>11.0.2.0</Data>
<Data>4bf2d4f6</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>65637275</Data>
<Data>e28</Data>
<Data>01cb2bb3471d87bf</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe</Data>
<Data>unknown</Data>
<Data>b412e368-97ab-11df-8f49-001d60b646ef</Data>
</EventData>
</Event>
System Specifications:
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600)
System Manufacturer: HP-Pavilion
System Model: GN697AA-ABA a6214x
Processor: Intel Pentium Dual CPU E2160 @ 1.80 GHz (2 CPUs)
Memory: 2048MB RAM
DirectX Version: DirectX 11
Display Device:
Name: NVIDIA GeForce 8600 GTS
Manufacturer: NVIDIA
DAC Type: Integrated RAMDAC
Approx. Total Memory: 1010 MB
Current Display Mode: 1440 x 900 (32 bit) (60 Hz)
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As it says it continually crashes.. IT was working prior to the end of last week. Files that i opened and then saved now when i open them continue to crash the program i've submitted my crash report about 30 times.
I uninstalled fonts that i may have installed over the prior 3 weeks. I deleted all profile data in my useers profile and regedit
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<?xml version="1.0"?>
<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="3.0.20080806" applicationName="Adobe Illustrator CS4" applicationVersion="CS4" build="367">
<time year="2012" month="4" day="9" hour="11" minute="8" second="55"/>
<user guid="191064aa-e3d3-47d2-ac6b-df346648d2ba"/>
<system platform="windows" osversion="6.1.7601 SP 1.0" applicationlanguage="English (United States)" userlanguage="en_US" oslanguage="en_US" ram="8138" machine="AMD FX(tm)-4100 Quad-Core Processor" model="AMD64 Family 21 Model 1 Stepping 2" cpuCount="4" cpuFreq="3612 MHz" busFreq="" locale="English (United States)"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x67932837">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x67932837" symbolname="AGMInitialize"/>
</thread>
</backtrace>
<registerSet>
<register name="EAX" value="0x00000000"/>
<register name="EBX" value="0x00000000"/>
<register name="ECX" value="0x751fd02d"/>
<register name="EDX" value="0x00000000"/>
<register name="ESI" value="0x0e557f4c"/>
<register name="EDI" value="0x0e557f40"/>
<register name="ESP" value="0x00187b18"/>
<register name="EBP" value="0x00187c20"/>
<register name="EIP" value="0x67932837"/>
<register name="EFL" value="0x00010246"/>
</registerSet>
<binaryImageSet>
<binaryImage start="0x00400000" end="0x01700000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\Illustrator.exe"/>
<binaryImage start="0x77a90000" end="0x77c10000" type="__TEXT" path="C:\Windows\SysWOW64\ntdll.dll"/>
<binaryImage start="0x751d0000" end="0x752e0000" type="__TEXT" path="C:\Windows\SysWOW64\kernel32.dll"/>
<binaryImage start="0x76e70000" end="0x76eb6000" type="__TEXT" path="C:\Windows\SysWOW64\KERNELBASE.dll"/>
<binaryImage start="0x10000000" end="0x10020000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\ASKLib.dll"/>
<binaryImage start="0x75520000" end="0x75620000" type="__TEXT" path="C:\Windows\SysWOW64\user32.dll"/>
<binaryImage start="0x75880000" end="0x75910000" type="__TEXT" path="C:\Windows\SysWOW64\gdi32.dll"/>
<binaryImage start="0x76770000" end="0x7677a000" type="__TEXT" path="C:\Windows\SysWOW64\lpk.dll"/>
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</crash>
<reproSteps>
</reproSteps>
</crashreport>Nate,
You may try the following (you have tried/done 1) and 2) and part of 5) already) and see whether it helps:
1) Close down Illy and open again;
2) Restart the computer;
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup;
4) Move the folder with Illy closed;
5) Look through and try out the relevant among the Other options;
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Using an imac with 8gb ram, intel core, OS 10.9.5. I currently have CS 5.5. When working in InDesign, it continuously crashes whenever I place an image on the page. I've tried all types of images and sizes, but it still crashes. Talked to an adobe tech, they said it was an apple issue. I sent them the crash report and followed all of there instructions, but still crashes. Any suggestions on what to do next? Is there a patch that I'm missing?
I found 2 reports from InDesign: Just a note, my entire computer doesn't shut down, just InDesign.
Date/Time:
2014-10-22 10:44:52 -0400
OS Version:
10.9.5 (Build 13F34)
Architecture:
x86_64
Report Version: 18
Command:
InDesign
Path:
/Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Version:
7.5.3.333 (7530)
Parent:
launchd [193]
PID:
746
Event:
wakeups (microstackshots only)
Wakeups:
168 wakeups per second for 268 seconds
Duration:
268.00s
Steps:
264
Hardware model: iMac14,2
Active cpus:
4
Fan speed:
1199 rpm
Powerstats for: Adobe InDesign C [746]
Start time:
2014-10-22 10:44:53 -0400
End time:
2014-10-22 10:49:20 -0400
Parent:
launchd
Microstackshots: 143 samples (54%)
Primary state: 79 samples Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 143 samples Active
Power Source:
0 samples on Battery, 143 samples on AC
104 start + 54 (Adobe InDesign CS5.5) [0x27c6]
104 main + 187 (Adobe InDesign CS5.5) [0x28ab]
103 GetPlugIn + 14282 (AppFramework) [0xce8d2ea]
66 ??? (AppFramework + 10798) [0xce67a2e]
66 ReceiveNextEvent + 72 (HIToolbox) [0x9aede99a]
66 ReceiveNextEventInMode + 75 (HIToolbox) [0x9aede936]
63 ReceiveNextEventCommon + 526 (HIToolbox) [0x9ad438e2]
63 RunCurrentEventLoopInMode + 259 (HIToolbox) [0x9ad43b5d]
63 CFRunLoopRunInMode + 123 (CoreFoundation) [0x983ab84b]
60 CFRunLoopRunSpecific + 394 (CoreFoundation) [0x983ab9ea]
38 __CFRunLoopRun + 1779 (CoreFoundation) [0x983ac353]
35 __CFRunLoopDoTimers + 349 (CoreFoundation) [0x9846f06d]
10 __CFRunLoopDoTimer + 1395 (CoreFoundation) [0x983f4863]
9 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22 (CoreFoundation) [0x983f4ea6]
5 processNotifications(__CFRunLoopTimer*, void*) + 61 (ExtensisFontManagementIDCS5.5) [0xc157c47]
4 PanelManager::SelectSocket(bool) + 82 (ExtensisFontManagementIDCS5.5) [0xc1146ac]
4 __select + 10 (libsystem_kernel.dylib) [0x91dfbace]
3 <Non-Frontmost App, Kernel mode>
1 <Kernel mode>
1 PanelManager::SelectSocket(bool) + 548 (ExtensisFontManagementIDCS5.5) [0xc11487e]
1 std::_Rb_tree_increment(std::_Rb_tree_node_base*) + 42 (libstdc++.6.dylib) [0x9222e6d3]
1 <Non-Frontmost App>
2 processNotifications(__CFRunLoopTimer*, void*) + 74 (ExtensisFontManagementIDCS5.5) [0xc157c54]
1 PanelManager::PopNotifications() + 68 (ExtensisFontManagementIDCS5.5) [0xc114176]
1 SuitcasePanel::PopNotifications() + 55 (ExtensisFontManagementIDCS5.5) [0xc1c23b5]
1 std::set<unsigned long, std::less<unsigned long>, std::allocator<unsigned long> >::begin() const + 17 (ExtensisFontManagementIDCS5.5) [0xc1a3bb1]
1 <Non-Frontmost App>
1 PanelManager::PopNotifications() + 71 (ExtensisFontManagementIDCS5.5) [0xc114179]
1 processNotifications(__CFRunLoopTimer*, void*) + 11 (ExtensisFontManagementIDCS5.5) [0xc157c15]
1 FontManagerInterface::GetFontManager() + 22 (ExtensisFontManagementIDCS5.5) [0xc11af30]
1 processNotifications(__CFRunLoopTimer*, void*) + 40 (ExtensisFontManagementIDCS5.5) [0xc157c32]
1 CoreAgentInterface::ProcessNotifications() + 50 (ExtensisFontManagementIDCS5.5) [0xc16fd14]
1 fork + 68 (libsystem_c.dylib) [0x916fc9aa]
1 SuitcaseIdleTask::TaskName() + 20 (ExtensisFontManagementIDCS5.5) [0xc157c0a]
1 <Non-Frontmost App>
8 __CFRunLoopDoTimer + 2763 (CoreFoundation) [0x983f4dbb]
5 __CFRepositionTimerInMode + 126 (CoreFoundation) [0x983b3dee]
3 mk_timer_arm + 10 (libsystem_kernel.dylib) [0x91df70ca]
2 <Non-Frontmost App, Kernel mode>
1 <Kernel mode>
1 __CFArmNextTimerInMode + 117 (CoreFoundation) [0x983b3fc5]
1 CFArrayGetValueAtIndex + 144 (CoreFoundation) [0x98363c50]
1 __CFArmNextTimerInMode + 545 (CoreFoundation) [0x983b4171]
1 __CFRepositionTimerInMode + 118 (CoreFoundation) [0x983b3de6]
1 CFArrayInsertValueAtIndex + 124 (CoreFoundation) [0x9839f0cc]
1 __CFBasicHashAddValue + 1920 (CoreFoundation) [0x9833fd10]
1 __CFRepositionTimerInMode + 93 (CoreFoundation) [0x983b3dcd]
1 CFArrayRemoveValueAtIndex + 118 (CoreFoundation) [0x9839f226]
1 _CFArrayReplaceValues + 1786 (CoreFoundation) [0x983706ba]
1 <Non-Frontmost App>
1 __CFRepositionTimerInMode + 102 (CoreFoundation) [0x983b3dd6]
1 __CFRunLoopInsertionIndexInTimerArray + 253 (CoreFoundation) [0x983b3f0d]
6 __CFRunLoopDoTimer + 2093 (CoreFoundation) [0x983f4b1d]
4 __CFRunLoopFindMode + 201 (CoreFoundation) [0x98386809]
4 CFSetGetValue + 101 (CoreFoundation) [0x9836d685]
1 CFBasicHashFindBucket + 780 (CoreFoundation) [0x983401cc]
1 __CFRunLoopModeHash + 20 (CoreFoundation) [0x98386d14]
1 __CFStringHash + 259 (CoreFoundation) [0x98347113]
1 <Non-Frontmost App>
1 CFBasicHashFindBucket + 791 (CoreFoundation) [0x983401d7]
1 <Non-Frontmost App>
1 CFBasicHashFindBucket + 2334 (CoreFoundation) [0x983407de]
1 CFBasicHashFindBucket + 2453 (CoreFoundation) [0x98340855]
1 CFEqual + 49 (CoreFoundation) [0x98355061]
2 __CFSetCreateGeneric + 496 (CoreFoundation) [0x9836d620]
4 __CFRunLoopDoTimer + 557 (CoreFoundation) [0x983f451d]
2 __CFArmNextTimerInMode + 570 (CoreFoundation) [0x983b418a]
2 _dispatch_kevent_find + 82 (libdispatch.dylib) [0x91da2f1b]
2 mk_timer_arm + 10 (libsystem_kernel.dylib) [0x91df70ca]
2 <Kernel mode>
1 CFRunArrayGetValueAtIndex + 144 (CoreFoundation) [0x983b11d0]
1 __CFRunLoopDoTimer + 2115 (CoreFoundation) [0x983f4b33]
1 CFRelease + 112 (CoreFoundation) [0x9834ed30]
1 __CFRunLoopDoTimer + 1976 (CoreFoundation) [0x983f4aa8]
1 CFDictionaryGetKeysAndValues + 496 (CoreFoundation) [0x98364a40]
1 CFAllocatorGetDefault + 48 (CoreFoundation) [0x9838f020]
1 <Non-Frontmost App>
1 __CFRunLoopCreate + 864 (CoreFoundation) [0x98386740]
1 <Non-Frontmost App>
1 __CFRunLoopDoTimer + 1831 (CoreFoundation) [0x983f4a17]
1 mach_absolute_time + 29 (libsystem_kernel.dylib) [0x91df60e8]
1 __CFRunLoopDoTimer + 2012 (CoreFoundation) [0x983f4acc]
1 CFRetain + 28 (CoreFoundation) [0x9833ce8c]
1 __CFRunLoopDoTimers + 381 (CoreFoundation) [0x9846f08d]
1 CFRelease + 436 (CoreFoundation) [0x9834ee74]
1 -[NSObject release] + 25 (libobjc.A.dylib) [0x998a85d9]
1 _objc_rootReleaseWasZero + 54 (libobjc.A.dylib) [0x998934b1]
1 os_lock_trylock + 11 (libsystem_platform.dylib) [0x9414f65a]
1 __CFRunLoopDoTimers + 146 (CoreFoundation) [0x9846efa2]
1 CFArrayGetValueAtIndex + 139 (CoreFoundation) [0x98363c4b]
1 __CFRunLoopDoTimers + 222 (CoreFoundation) [0x9846efee]
1 objc_msgSend + 29 (libobjc.A.dylib) [0x998924ad]
7 __CFRunLoopRun + 1022 (CoreFoundation) [0x983ac05e]
7 __CFRunLoopDoSources0 + 235 (CoreFoundation) [0x983ac95b]
7 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15 (CoreFoundation) [0x983bbb5f]
7 ??? [0x2923e858]
5 ??? [0x291ef5d6]
2 ??? [0x291eb1c4]
2 ??? [0x28da63db]
2 ??? [0x291eb1bf]
2 ??? [0x28edad53]
1 ??? [0x28eda0e0]
1 ??? [0x290437b4]
1 pthread_mutex_lock + 16 (libsystem_pthread.dylib) [0x9041d7ac]
1 _pthread_mutex_lock + 53 (libsystem_pthread.dylib) [0x9041d7e6]
1 ??? [0x28eda2de]
1 pthread_mutex_unlock + 83 (libsystem_pthread.dylib) [0x9041daf9]
1 OSAtomicCompareAndSwap64Barrier$VARIANT$mp + 26 (libsystem_platform.dylib) [0x9414f39a]
1 ??? [0x291eb209]
1 <Non-Frontmost App>
2 ??? [0x291ef5e9]
2 ??? [0x291eee88]
2 ??? [0x29182660]
4 __CFRunLoopRun + 1393 (CoreFoundation) [0x983ac1d1]
4 __CFRunLoopServiceMachPort + 169 (CoreFoundation) [0x983acbf9]
2 mach_msg + 68 (libsystem_kernel.dylib) [0x91df616c]
2 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x91df6f7a]
1 <Non-Frontmost App>
1 <Non-Frontmost App, Kernel mode>
4 __CFRunLoopRun + 974 (CoreFoundation) [0x983ac02e]
4 __CFRunLoopDoObservers + 399 (CoreFoundation) [0x983bb20f]
4 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30 (CoreFoundation) [0x983bb2be]
1 __NSConnectionDoQueuedWork + 86 (Foundation) [0x90fd3a23]
1 objc_msgSend + 29 (libobjc.A.dylib) [0x998924ad]
1 __NSConnectionDoQueuedWork + 47 (Foundation) [0x90fd39fc]
1 _CFAutoreleasePoolPush + 18 (CoreFoundation) [0x983708d2]
1 __NSConnectionDoQueuedWork + 690 (Foundation) [0x90fd3c7f]
1 __NSConnectionDoQueuedWork + 77 (Foundation) [0x90fd3a1a]
1 pthread_key_init_np + 105 (libsystem_pthread.dylib) [0x9041e90d]
2 __CFRunLoopRun + 1482 (CoreFoundation) [0x983ac22a]
2 __CFRunLoopRun + 2130 (CoreFoundation) [0x983ac4b2]
2 __CFRunLoopDoSource1 + 523 (CoreFoundation) [0x983bbd7b]
2 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 53 (CoreFoundation) [0x983bbe15]
2 __CFMachPortPerform + 440 (CoreFoundation) [0x983bbfe8]
2 MessageHandler(__CFMachPort*, void*, long, void*) + 52 (HIToolbox) [0x9ad4c726]
1 PullEventsFromWindowServerOnConnection(unsigned int, unsigned char, __CFMachPortBoost*) + 99 (HIToolbox) [0x9ad4c7bd]
1 CGEventCreateNextEvent + 39 (CoreGraphics) [0x922c97cb]
1 CGSGetNextEventRecordInternal + 84 (CoreGraphics) [0x922c9864]
1 CGSSnarfAndDispatchDatagrams + 385 (CoreGraphics) [0x922c9aff]
1 CGSDatagramReadStreamDispatchDatagramsWithData + 160 (CoreGraphics) [0x922c9e19]
1 CGSDatagramReadStream::dispatch_datagrams() + 47 (CoreGraphics) [0x922ca007]
1 CGSDatagramReadStream::dispatch_next_datagram() + 806 (CoreGraphics) [0x922ca33a]
1 event_datagram_handler + 71 (CoreGraphics) [0x922cad15]
1 CGSDecodeEventRecord + 76 (CoreGraphics) [0x922cad6b]
1 CFDataCreate + 41 (CoreFoundation) [0x983972c9]
1 __CFDataInit + 233 (CoreFoundation) [0x9835c6b9]
1 _CFRuntimeCreateInstance + 225 (CoreFoundation) [0x983391f1]
1 CFAllocatorAllocate + 198 (CoreFoundation) [0x983393f6]
1 __CFAllocatorSystemAllocate + 24 (CoreFoundation) [0x98339428]
1 malloc_zone_malloc + 75 (libsystem_malloc.dylib) [0x918d255b]
1 szone_malloc + 24 (libsystem_malloc.dylib) [0x918c5b6a]
1 _os_lock_corruption_abort + 2 (libsystem_platform.dylib) [0x9414f6ea]
1 PullEventsFromWindowServerOnConnection(unsigned int, unsigned char, __CFMachPortBoost*) + 245 (HIToolbox) [0x9ad4c84f]
1 CreateAndPostEventWithCGEvent(__CGEvent*, unsigned long, unsigned char, __CFMachPortBoost*) + 60 (HIToolbox) [0x9aed76aa]
1 CreateEventWithCGEvent + 5391 (HIToolbox) [0x9ad4e100]
1 AddWindowDataToMouseEvent(OpaqueWindowPtr*, CGPoint, OpaqueEventRef*) + 187 (HIToolbox) [0x9ad8fc52]
1 _FindWindowPartHit + 71 (HIToolbox) [0x9ad8fd13]
1 HitTestWindowDefinition(WindowData*, Point) + 299 (HIToolbox) [0x9ad8fe85]
1 SendEventToEventTargetWithOptions + 94 (HIToolbox) [0x9ad1f4e0]
1 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386 (HIToolbox) [0x9ad1f668]
1 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 430 (HIToolbox) [0x9ad1ff51]
1 GenerateHandlerStackForEventTypeFromTarget(EventTargetRec*, unsigned long, unsigned long, HandlerRec**, unsigned long*) + 47 (HIToolbox) [0x9aece047]
1 TEventTypeIndex::ContainsType(unsigned long, unsigned long) + 75 (HIToolbox) [0x9aecde69]
1 EntrySearch(void const*, void const*, long, unsigned long, void*, int (*)(void const*, void const*, void const*), unsigned long*) + 153 (HIToolbox) [0x9ad1f3e9]
1 TEventTypeIndex::ClassCompareProc(void const*, void const*, void const*) + 12 (HIToolbox) [0x9ad1f434]
2 __CFRunLoopRun + 1199 (CoreFoundation) [0x983ac10f]
2 __CFRunLoopDoObservers + 399 (CoreFoundation) [0x983bb20f]
2 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30 (CoreFoundation) [0x983bb2be]
1 FlushAllBuffers(__CFRunLoopObserver*, unsigned long, void*) + 543 (HIToolbox) [0x9ad4c22a]
1 CFRunLoopTimerSetNextFireDate + 101 (CoreFoundation) [0x983f3905]
1 CFAbsoluteTimeGetCurrent + 7 (CoreFoundation) [0x9838f027]
1 <Non-Frontmost App>
1 FlushAllBuffers(__CFRunLoopObserver*, unsigned long, void*) + 256 (HIToolbox) [0x9ad4c10b]
1 FlushWindowObject(WindowData*, void**, unsigned char) + 993 (HIToolbox) [0x9ad41dd3]
1 GetWindowProperty + 48 (HIToolbox) [0x9ad42263]
1 GetWindowData(OpaqueWindowPtr*) + 32 (HIToolbox) [0x9ad310e0]
1 HIObject::GetCFTypeID() + 73 (HIToolbox) [0x9ad1d777]
1 <Non-Frontmost App>
1 __CFRunLoopRun + 1490 (CoreFoundation) [0x983ac232]
1 pthread_mutex_lock + 16 (libsystem_pthread.dylib) [0x9041d7ac]
1 __psynch_mutexwait + 10 (libsystem_kernel.dylib) [0x91dfb802]
1 <Non-Frontmost App, Kernel mode>
2 CFRunLoopRunSpecific + 421 (CoreFoundation) [0x983aba05]
1 __CFRunLoopDoObservers + 436 (CoreFoundation) [0x983bb234]
1 CFRelease + 112 (CoreFoundation) [0x9834ed30]
1 __CFRunLoopDoObservers + 370 (CoreFoundation) [0x983bb1f2]
1 pthread_mutex_unlock + 83 (libsystem_pthread.dylib) [0x9041daf9]
1 OSAtomicCompareAndSwap64Barrier$VARIANT$mp + 26 (libsystem_platform.dylib) [0x9414f39a]
1 <Non-Frontmost App>
3 ReceiveNextEventCommon + 163 (HIToolbox) [0x9ad43777]
3 RunCurrentEventLoopInMode + 259 (HIToolbox) [0x9ad43b5d]
3 CFRunLoopRunInMode + 123 (CoreFoundation) [0x983ab84b]
1 CFRunLoopRunSpecific + 394 (CoreFoundation) [0x983ab9ea]
1 __CFRunLoopRun + 1393 (CoreFoundation) [0x983ac1d1]
1 __CFRunLoopServiceMachPort + 169 (CoreFoundation) [0x983acbf9]
1 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x91df6f7a]
1 <Non-Frontmost App, Kernel mode>
1 CFRunLoopRunSpecific + 371 (CoreFoundation) [0x983ab9d3]
1 __CFRunLoopDoObservers + 399 (CoreFoundation) [0x983bb20f]
1 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30 (CoreFoundation) [0x983bb2be]
1 FlushAllBuffers(__CFRunLoopObserver*, unsigned long, void*) + 238 (HIToolbox) [0x9ad4c0f9]
1 <Non-Frontmost App>
1 CFRunLoopRunSpecific + 118 (CoreFoundation) [0x983ab8d6]
1 __CFRunLoopFindMode + 189 (CoreFoundation) [0x983867fd]
14 ??? (AppFramework + 11717) [0xce67dc5]
14 SendEventToEventTarget + 88 (HIToolbox) [0x9ad32811]
14 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386 (HIToolbox) [0x9ad1f668]
13 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546 (HIToolbox) [0x9ad20795]
9 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3046 (HIToolbox) [0x9ad53962]
9 SendEventToEventTarget + 88 (HIToolbox) [0x9ad32811]
9 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386 (HIToolbox) [0x9ad1f668]
9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452 (HIToolbox) [0x9ad2034f]
9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36 (HIToolbox) [0x9aeccd89]
7 GetPlugIn + 288572 (Application UI) [0xe89595c]
7 GetPlugIn + 298150 (Application UI) [0xe897ec6]
7 CEventDispatcher::DispatchEvent(IEvent*, IEvent::SystemHandledState) + 24 (PublicLib.dylib) [0x1274228]
6 CEventDispatcher::DispatchToEventHandlers(IEvent*) + 222 (PublicLib.dylib) [0x127476e]
6 CTrackerEventHandler::MouseDrag(IEvent*) + 85 (WidgetBinLib.dylib) [0x2885b35]
3 ??? (Layout UI + 562209) [0xd910421]
3 CTracker::HandleContinueTracking(SysPoint const&) + 460 (WidgetBinLib.dylib) [0x288446c]
3 ??? (Layout UI + 174405) [0xd8b1945]
3 ??? (Layout UI + 188480) [0xd8b5040]
2 CSprite::Show(IGraphicsContext*, PMPoint const&, long, PMMatrix*) + 1271 (WidgetBinLib.dylib) [0x28aef37]
2 CSprite::ShowSprite(IGraphicsContext*, PMPoint const&, long, PMMatrix*) + 3944 (WidgetBinLib.dylib) [0x28ba788]
2 CSprite::DrawShapes(IGraphicsContext*, __HIShape*, short) + 1263 (WidgetBinLib.dylib) [0x28b152f]
2 GetPlugIn + 111358 (AppFramework) [0xcea4e1e]
2 ??? (Spread + 36774) [0x120defa6]
2 ??? (Spread + 27746) [0x120dcc62]
1 ??? (Spread + 16508) [0x120da07c]
1 ??? [0x136aa662]
1 ??? [0x136a9df5]
1 GetPlugIn + 154463 (Generic Page Item) [0x12dcfb4f]
1 ??? [0x136aa24c]
1 CShape::ProcessDrawShape(GraphicsData*, long) + 314 (PublicLib.dylib) [0x134fc1a]
1 CGraphicFrameShape::DrawShape(GraphicsData*, long) + 158 (PublicLib.dylib) [0x134d99e]
1 CGraphicFrameShape::DrawShape_Fill(GraphicsData*, long) + 257 (PublicLib.dylib) [0x134f9b1]
1 PathPageItem::Fill(IGraphicsPort*) + 766 (PublicLib.dylib) [0x12f88de]
1 GetPlugIn + 82472 (AppFramework) [0xce9dd48]
1 AGMInitialize + 1932130 (AdobeAGM) [0x38634e]
1 AGMInitialize + 2064146 (AdobeAGM) [0x3a66fe]
1 AGMInitialize + 2361923 (AdobeAGM) [0x3ef22f]
1 AGMInitialize + 65229 (AdobeAGM) [0x1be6b9]
1 AGMInitialize + 2361923 (AdobeAGM) [0x3ef22f]
1 AGMInitialize + 65229 (AdobeAGM) [0x1be6b9]
1 AGMInitialize + 65229 (AdobeAGM) [0x1be6b9]
1 AGMInitialize + 3770562 (AdobeAGM) [0x5470ae]
1 AGMInitialize + 3759712 (AdobeAGM) [0x54464c]
1 AGMInitialize + 3728396 (AdobeAGM) [0x53cbf8]
1 AGMInitialize + 3548403 (AdobeAGM) [0x510cdf]
1 AGMInitialize + 3227174 (AdobeAGM) [0x4c2612]
1 AGMInitialize + 3357975 (AdobeAGM) [0x4e2503]
1 ??? (Spread + 16857) [0x120da1d9]
1 GetPlugIn + 114769 (AppFramework) [0xcea5b71]
1 GetPlugIn + 114115 (AppFramework) [0xcea58e3]
1 ??? (Transparency + 12615) [0x100ac147]
1 ??? (Transparency + 11065) [0x100abb39]
1 ??? (Transparency + 9582) [0x100ab56e]
1 GetPlugIn + 83304 (AppFramework) [0xce9e088]
1 AGMInitialize + 1927887 (AdobeAGM) [0x3852bb]
1 AGMInitialize + 2061406 (AdobeAGM) [0x3a5c4a]
1 AGMInitialize + 2361627 (AdobeAGM) [0x3ef107]
1 AGMInitialize + 63163 (AdobeAGM) [0x1bdea7]
1 AGMInitialize + 2361627 (AdobeAGM) [0x3ef107]
1 AGMInitialize + 63163 (AdobeAGM) [0x1bdea7]
1 AGMInitialize + 63163 (AdobeAGM) [0x1bdea7]
1 AGMInitialize + 3758549 (AdobeAGM) [0x5441c1]
1 AGMInitialize + 3750751 (AdobeAGM) [0x54234b]
1 AGMInitialize + 3728396 (AdobeAGM) [0x53cbf8]
1 AGMInitialize + 3545306 (AdobeAGM) [0x5100c6]
1 AGMInitialize + 2896453 (AdobeAGM) [0x471a31]
1 AGMInitialize + 141366 (AdobeAGM) [0x1d1022]
1 ACEHasFeature + 9583 (AdobeACE) [0xa2a3d]
1 ACEHasFeature + 364604 (AdobeACE) [0xf950a]
1 ??? (AdobeACE + 264901) [0x67ac5]
1 ??? (AdobeACE + 242203) [0x6221b]
1 ??? (AdobeACE + 314102) [0x73af6]
1 ??? (AdobeACE + 280297) [0x6b6e9]
1 ACEHasFeature + 66107 (AdobeACE) [0xb0709]
1 CSprite::Show(IGraphicsContext*, PMPoint const&, long, PMMatrix*) + 316 (WidgetBinLib.dylib) [0x28aeb7c]
1 GetPlugIn + 246537 (Color Management) [0xe48a3c9]
1 GetPlugIn + 245749 (Color Management) [0xe48a0b5]
1 GetPlugIn + 242129 (Color Management) [0xe489291]
1 GetPlugIn + 238913 (Color Management) [0xe488601]
1 ??? (AdobeAGM + 143951) [0x1ad24f]
1 AGMInitialize + 2368057 (AdobeAGM) [0x3f0a25]
1 ??? (AdobeAGM + 41129) [0x1940a9]
2 ??? (Layout UI + 283687) [0xd8cc427]
2 ??? (Layout UI + 291556) [0xd8ce2e4]
2 ??? (Layout UI + 69882) [0xd8980fa]
2 ??? (Layout UI + 55601) [0xd894931]
2 ??? (Layout UI + 54119) [0xd894367]
2 ??? (Layout UI + 46146) [0xd892442]
2 ??? (Layout UI + 42187) [0xd8914cb]
2 GetPlugIn + 99899 (AppFramework) [0xcea215b]
2 ??? (Spread + 36774) [0x120defa6]
1 ??? (Spread + 23632) [0x120dbc50]
1 GetPlugIn + 82600 (AppFramework) [0xce9ddc8]
1 AGMInitialize + 1933000 (AdobeAGM) [0x3866b4]
1 AGMInitialize + 2064628 (AdobeAGM) [0x3a68e0]
1 AGMInitialize + 2362003 (AdobeAGM) [0x3ef27f]
1 AGMInitialize + 65955 (AdobeAGM) [0x1be98f]
1 AGMInitialize + 2362003 (AdobeAGM) [0x3ef27f]
1 AGMInitialize + 65955 (AdobeAGM) [0x1be98f]
1 AGMInitialize + 65955 (AdobeAGM) [0x1be98f]
1 AGMInitialize + 3769489 (AdobeAGM) [0x546c7d]
1 AGMInitialize + 3331364 (AdobeAGM) [0x4dbd10]
1 AGMInitialize + 3330289 (AdobeAGM) [0x4db8dd]
1 AGMInitialize + 3322985 (AdobeAGM) [0x4d9c55]
1 AGMInitialize + 3320486 (AdobeAGM) [0x4d9292]
1 AGMInitialize + 2912269 (AdobeAGM) [0x4757f9]
1 AGMInitialize + 2912899 (AdobeAGM) [0x475a6f]
1 AGMInitialize + 2459235 (AdobeAGM) [0x406e4f]
1 ??? (Spread + 27746) [0x120dcc62]
1 ??? (Spread + 16508) [0x120da07c]
1 ??? [0x136aa662]
1 ??? [0x136a9df5]
1 GetPlugIn + 154463 (Generic Page Item) [0x12dcfb4f]
1 ??? [0x136aa24c]
1 CShape::ProcessDrawShape(GraphicsData*, long) + 314 (PublicLib.dylib) [0x134fc1a]
1 CGraphicFrameShape::DrawShape(GraphicsData*, long) + 242 (PublicLib.dylib) [0x134d9f2]
1 CGraphicFrameShape::DrawShape_Hierarchy(GraphicsData*, long) + 326 (PublicLib.dylib) [0x134fdf6]
1 CShape::DrawHierarchy(GraphicsData*, long) + 365 (PublicLib.dylib) [0x134ce9d]
1 CShape::ProcessDrawShape(GraphicsData*, long) + 314 (PublicLib.dylib) [0x134fc1a]
1 GetPlugIn + 905566 (Text) [0x1145d5ce]
1 GetPlugIn + 901238 (Text) [0x1145c4e6]
1 CShape::ProcessDrawShape(GraphicsData*, long) + 314 (PublicLib.dylib) [0x134fc1a]
1 GetPlugIn + 1891073 (Text) [0x1154df71]
1 GetPlugIn + 1930509 (Text) [0x1155797d]
1 GetPlugIn + 1927280 (Text) [0x11556ce0]
1 GetPlugIn + 1832719 (Text) [0x1153fb7f]
1 GetPlugIn + 1832070 (Text) [0x1153f8f6]
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Bridge CS3 now crashes when moving/copying files
As the title says.
A few days ago Bridge started freezing and I dumped the preference files from the user Library, the computer's Library and also the one in the "Save preferences" folder. Now it's giving me problems when moving/copying files with the 'Move to" and "Copy to" commands on the File menu. It works fine when I use one of the options on the "Recent Folders" list, but when I want to select a folder using the "Choose Folder" option, it just crashes.Hi Robert,
I'm a developer from Br team. Thanks for reporting Br. problems.
It seems like a memory issue. Please try this to help us identify the root cause:
1. Disable all startup scripts (Edit->Preferences->Startup Scripts->Disable All), then restart Br.
2. When Br is running, kill "SwitchBoard" process in task manager.
3. When do Copy&Move operations, don't use Drag&Drop, try to use "Move To / Copy To" menu. (A known issue of Bridge, should be fixed in later versions)
Does the crash still happens?
Thanks very much! -
Premiere CC keeps crashing when moving or deleting a group of clips
Hello,
I am getting this weird bug where Premiere CC keeps crashing when I am trying to delete or move (either by using drag'n drop or cut-and-paste*) a selected group of clips on the timeline.
The sequence is set to QT ProResHQ for video previews to match the codec of the video files, so this couldn't explain this issue.
Here is the error message I am getting everytime:
Premiere Pro has encountered an error.
[/ppro721/releases/2013.10/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/Sequence/Pers istentGroupContainer.cpp-279]
* Copy-paste does work though, that's my workaround for the moment: I copy the selected group of clips, then delete the "originals" one by one, because Premiere crashes only when I am trying to delete or move more than one clip at a time...
Even though I have found a temporary workaround for this weird problem, it's really frustrating as it keeps happening randomly throughout the sequence (not all clips on the same timeline are affected by this), and it complicates the execution of such basic operations as deleting or moving clips around on a timeline.
Any help is welcome, as I keep wasting a lot of precious editing time with this issue.
Thank you.KT7373
What computer operating system is your Premiere Elements 9 running on and are you running the 9.0.1 Update version of the program. Just background information.
To each of the three groups, have you first applied the Group option under the Clip Menu? If so, you do not use Alt or Ctrl. You click and drag the selected/highlighted Group to where you want it. Doing that, to the extreme, I can move the Groups including dragging Group 2 over Group 3 to place Group 2 after Group 3 and no disturbances.
But you must wait the the Group to be selected/highlighted completely before you move it.
However, could it be that you have lost control of your project for resource reasons. Besides the 24 tracks high and the body of the tracks in three Groups, what is the duration of this project? Premiere Elements 9.0/9.0.1 is a 32 bit application whether it is run on a 32 bit or 64 bit computer, and the limitations include max supported installed RAM = 4 GB of which 3.2 to 3.0 or less of that are available.
Please review and consider.
Thank you.
ATR -
CS4 Illustrator crashes when opening file
Just installed and updated CS4 web premium yesterday. Running XP on a PC. Everything seems to be working fine so far, except Ai.
I open Ai, open a file, and it crashes immediately, sends a report. Doesn't matter what file or from where or how. Just a crash report is all I get.
Does anyone know what I should be doing if I wanted to use Ai? I couldn't search out any solutions specific to this and am out of ideas. I've never had installation issues for quite a few editions going back to Macromedia and am out of ideas. Getting ready to dl and install my old FH11 this weekend if I've no fix by then. I'm not a big illustrator type of guy but an old project has come to haunt me.
Any help or ideas would be great.Try this first make certain Illustrator is not running
Trash the settings folder the Adobe Illustrator CS4 Settings folder in your User's Preferences as well as the com.adobe.illustrator.plist
also in the use's preferences folder then relaunch Illustrator see if that solves the problem.
The only problem here is that you are on a pc and I do not actually know where the user's preferences directory is so someone who knows the pc will have to assist.
The other thing it can be even though it would seem like it would not be such an issue is a matter of permissions and that would be if the Illustrator's application folder some how got it permission switch to read only for everyone but red write for the administrator and for you. That would make Illustrator look like it launches fine but crashes when trying to access something in a director without having permission for the application to use things like fonts.
This might upset Illy.
But I would think the preferences would be more likely. But I cannot direct you to them.
We really should have permanent post as to where to direct a user to the preferences and how to repair the permissions with both software and manualy.
So many things can go wrong I myself had an issue where I kept seeing the registration form after I trashed my user's preferences folder.
Each time I launched a CS 4 application I saw the registration form and no preferences were saved. All I really had to do is manually correct the permissions with the get info, this on a Mac you can do it on Windows as well, I don't know how. And all works fine now. It work ok before but was relly annoying.
We should have a permanent posting or a dialog with asking if you have tried the common fixes when you post a new topic. Could save everyone a lot of time. Perhaps one could turn the dialog off after two or three topic postings? -
CS4 - Illustrator crashing when Photoshop open
Running CS4 Design Premium Suite on Windows 7 Professional 64-bit.
All programs are working fine on their own. However, Illustrator almost always will crash when I have Photoshop open as well and go to do anything in AI - paste, edit text, save, etc. I've tried running both the 32-bit and the 64-bit of PS and both crash AI. I've tried running AI in compatibility mode, no luck. I've tried making my default printer the Acrobat driver, from my HP officejet (this was a weird fix back in CS3) and no luck. And crash = immediate closing of problem, not freezing up.
I see under Windows compatibility list here - http://tinyurl.com/yjdju8g - that Illustrator CS4 on Win 7 64-bit is the ONLY app from the suite that isn't yet shown as compatible, but "info coming soon."
Is anyone else experiencing this problem and know anything to try for a fix? Driving me crazy having to close PS anytime I want to do something in AI.
Thanks in advance, hoping I'm not alone here!
RichRich,
There is a similar thread here, still with the issue unsolved: http://forums.adobe.com/message/2478119#2478119
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Asm 11.1.0.6 root.sh fails to start css
We have Oracle ASM and installing 11.1.0.6 on a new machine (eventually will apply 11.1.0.7 patchset). So we are on 11g R1 in production environments. When installing Oracle ASM 11.1.0.6, the root.sh fails I checked various metalink notes, all settin
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"Shadow" around Canvas in PS CS5 and how to remove it?
Hi everybody, forgive me if this was answered before, I did a search but did not find anything relevant ... I upgraded to PS CS5 recently and there seems to be a new "Feature" of a sort of shadow around every page/canvas. Maybe the correct term would