CS4: Convert to Grayscale grayed out

Trying to convert an Illust. CS4 document to grayscale using the manuals steps: Choose Edit > Edit Colors > Convert To Grayscale. However, all those options under Edit > Edit Colors > are grayed out (ironically ;^). I assume I have to convert something first, but what? Thanks!

>Convert to Grayscale grayed out
Oh, man... That's right up there with the timeless NY Post headline, "Headless Body in Topless Bar."
I'm sorry, I can't comment further. I'm at AI 12 (CS2), which does not have that feature.

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Convert to dng grayed out

after upgrading to ACR 9.0 on Mac with Yosemite Convert to DNG is grayed out. Any ideas?

Sure
Yosemite 10.10.3
MacBook Pro
Proc 2.3 GHz Intel core 17
Memory 8GB 1600 MHz DDR3
Graphics Intel HD graphics 4000 1024 MB
223 GB free of 500 GB
NVIDIA GeForce GT 650M
Bridge CS6 5.0.2.4
Camera Raw 9.0.0.414
Photoshop 13.0.6 x64
Letting PS use 4966 MB
Use graphics processor checked
No error message, simply that the option to convert to DNG in Photodownloader is greyed out.
It has nothing to do with the camera make as this happens whether there is a memory card attached or not but I'm shooting a Nikon D810 and have not been having this issue until Adobe upgraded their Camera Raw this week.
I have verified that all my Adobe products are up to date.
I do not have Adobe Downloader installed as a standalone product and never have. I've been using PS/Bridge since CS3.

WebEx Recording - Convert to mp4 grayed out

I administer a CWMS system, version 2.5.1.29.B-AE
I'm using the WebEx Network Recording Player download provided by our host, Version 29.9.0.10085
I use Windows 7, not Mac.
I can convert to WMV and see the option for SWF, but MP4 is grayed out. Screenshot attached.
Okay. I give. What am I doing wrong?

Hi,
You aren't doing anything wrong. MP4 conversion is not supported with CWMS NBR recordings. There is an enhancement request submitted for this feature: CSCuj07694 Ability to convert recordings in downloadable MP4 file format. Feel free to share this with your Cisco Account Team so they can push this with Product Management and possibly include it in a new release of the product.
I hope this helps.
-Dejan

Cannot convert to ACC grayed out will not work!!

Hello,
Im about to rewind to itunes 7 because I cannot convertor crteate an ACC file. I've changed the encoder to ACC, I've selected the file and when I go to advanced the convert to ACC is grayed out. Current file is MPEG any ideas on why it's not popping up so that I can do it?? Read all the other posts did everything everyone else says they did but Convert to ACC still remains grayed out. Until I updated to this latest version I had no problems what gives??? Any ideas out there?
Thanks

Hey Curt,
Brilliant! Installing that plug-in solved the problem. Thanks a million for sharing your insight.
-- Ole Pa

Cs4 converting to grayscale

Hello all, I have a document in CMYK color and im having trouble converting it's swatches to grayscale. I did a search and it only yielded Grayscale converstion at the PDF level. However the Grayscale color space seems to have been removed from the options available in the PDF maker dialogue box. Anyone have some suggestions? Thanks!

Sure. I have been thinking for a while it could be useful -- after all, it is an option in Illustrator. (But then we've known for years now that the programmers of InDesign Do Not Talk to the ones of Illustrator. I bet there is a Movie of the Week in that story...)
This extremely quick-and-dirty script converts a swatch of choice to Lab color, then uses the L component for the Black part in a CMYK color. It should also be possible to convert it to a tint of black, but that's just a bit more work.
(Copy, paste into Adobe's ESTK Editor, save as "SwatchToGray.jsx" into your User Scripts folder. Only works with simple RGB, Lab, or CMYK swatches; not with gradients, tints, Pantones, imported colors, mixed ink groups, or anything else that's not a simple swatch.)
//DESCRIPTION:Convert a color swatch to grayscale
// Jongware, 13-Jul-2010
var myDialog = app.dialogs.add({name:"Swatch To Gray", canCancel:true});
swatchlist = [];
namelist = [];
for (i=4; i<app.activeDocument.swatches.length; i++)
if (!(app.activeDocument.swatches[i].hasOwnProperty("baseColor") || app.activeDocument.swatches[i].hasOwnProperty("gradientStops")))
swatchlist.push(app.activeDocument.swatches[i]);
namelist.push(app.activeDocument.swatches[i].name);
with (myDialog)
with (dialogColumns.add())
with (dialogRows.add())
staticTexts.add ({staticLabel:"Swatch"});
swatchDropDown = dropdowns.add ({stringList:namelist, selectedIndex:0});
if (myDialog.show())
// Fetch selection
swatch = swatchlist[swatchDropDown.selectedIndex];
// Convert to RGB:
swatch.space = ColorSpace.LAB;
// Make quick-and-dirty gray
gray = swatch.colorValue[0];
// Convert to CMYK
swatch.space = ColorSpace.CMYK;
// Set color
swatch.colorValue = [0,0,0, 100-gray];

Convert ID3 Tags Grayed Out

Seems to be confined to CDs that I import using Gracenote and convert to Apple Lossless. Very frustrating as other software I use needs ID3 tags and this porcess just does not seem to preserve tham properly. I think "Convert ID3 tags" would fix this but it does not seem to be an option.
Can any other software do this conversion?
G4 Quicksilver Mac OS X (10.4.6) Latest iTunes etc...

Yes, you can right-click on a file or files in your iTunes library or playlist or press Apple+i, and then go to the Info tab to edit the metadata.

ExportPDF Convert button grayed out

Two days ago my company paid for a subscription to ExportPDF. But when I open a document in Acrobat 11.0.06 and sign in, the Convert To: option button and the Convert button are grayed out. Nothing works, no error messages, no indication of any problem. The product indicates that we paid for 12 months of unlimited conversions of PDF to Word, Excel, and maybe RTF, but so far this has been a waste. Three different useless chat sessions finally brought me here. Does anyone know anything useful to try?

David,
Thanks much for your reply! But unfortunately that is not the reason because as I noted above " ... when I open a document in Acrobat 11.0.06 and sign in, the Convert To: option button and the Convert button are grayed out."
I have also tried to use ExportPDF from the web tool, same result.
Here is what happens.
I open any PDF I'd like to convert. In the Tools panel on the right, I toggle open ExportPDF. At this point, the Convert To: and Convert buttons are available. If I click either one, I get the notice that this requires a Paid Account and to Sign Up Now. Since I have already paid, I close that and go to the little blue Sign In link at the upper right corner.
A Sign In box pops up asking for my password as my Adobe ID email address is now prepopulated. I enter my password and get logged in as indicated by the username at the upper right.
BUT the Convert To: and Convert buttons in the ExportPDF panel are still grayed out and now there is the light blue box that indicates this requires a Paid Account and I need to Sign Up Now. So you see this is an endless loop to nowhere. (Same thing happens on the web, constantly prompted to pay, even though I already have.)
My guess is that the system has failed to register that I am a paid user. Can you unstick this and make it work correctly?
It's now been about a week since we paid, the option does not work, and I believe this is something simple. I need to be able to use this as Adobe advertises or request a refund.
Thanks,
Charlie

Paid subcription and signed in but convert button grayed out

I have a paid subscription to Adobe ExportPDF but when signed in to account the convert but is grayed out. Why?

Hi,
We could not find your Adobe ID for ExportPDF subscription so please share your order # or another email address you might use with us.
Thank you.
Hisami

How to convert illustrator file containing a photograph to grayscale when the "convert to grayscale" option is grayed out?

It's been several years since I've done any design work at all. I recently got a job as a designer, and on my first day I had to create an ad in illustrator 5.5 (required to be in illustrator) for print in a black and white publication. There was even an ad template to use. I placed the photo and tried to use the "convert to grayscale" option but everything under the edit colors menu was grayed out. I know it's because of the photo. In the end I changed the photo to grayscale in photoshop and replaced the image, but I know there is another way around this. Can someone please help me figure out how to fix this issue?
Thank you so much in advance!

If the placed image is linked, Edit Colors will not allow conversion to grayscale; however, an embedded image will work just fine. The flyout menu in the Links Panel allows you to embed the image.
Peter

CS4 license marooned on my dead / inaccessible computer. Online Support goes in circles. Can't elevate to human by phone, or by chat. Chat link grayed-out for me. Now what?

Hello:
I attempted to follow instructions given by a previous answer that addresses the same problem I have, but without success: Deactivation, cant reach computer it was activated on and Adobe "support" goes in circles and ends up in forum where Adobe cannot deactivate for me
Following Contact Customer Care did not lead me to chat option that I could spot. I'm sorry if I missed a link that is obvious to everyone but me. Maybe I just need that link pointed out to me more vigorously.
By the way, this link, What are my contact options? has a chat option, but it is grayed out (at least for me) so that's a dead end.
So, please explain to me (like I'm a bewildered child) how to get to chat support. I am unable to fill in logical gaps by myself. :-/
Thank you SO much. :-)
That's it for my question. The rest is just a boring account of how I struggled to get here. Which I include just in case an Adobe Staff Member would find my customer-experience worth noting.
I reached Shivangi Moitra (Adobe) [email protected] by sending feedback about the dead-end support loop that I encountered by following the steps here, at www.adobe.com/getsupport. Incidentally, I gave her a detailed description of my deactivation problem too. Shivangi responded by directing me to use the same link that goes in circles! To wit: "The first step for contacting us will be to start online [at www.adobe.com/getsupport]." Of course you notice that this is yet another dead-end circle in the customer support system.
If my email to Shivangi is a useful reference then here you go!
I am unable to get online or phone support from Adobe. I need to deactivate CS4 from a dead computer. Adobe online help is defective because it puts the user into an endless loop making it impossible for me to find a solution, and impossible to get support. Please remedy the defect and please call or email me to manually update Adobe's activation database. (Phone and email address redacted.)
I own a copy of CS4 that is marooned on dead computer. Consequently, I can not deactivate that copy. I know that a single license for Adobe CS4 only lets me install the application on two computers, of which I can only use the application on one computer at a time.
I need Adobe to manually deactivate my earliest CS4 installation from its servers so that I can activate CS4 again when my new computer dies so that my work flow is not interrupted by the unavoidable (meaning eventual) breakdown of my next computer.
1.) http://www.adobe.com/
2.) login to Adobe
3.) Don't search keyword "support" - worthless, instead go to . . .
4) adobe.com/getsupport which resolves to
5.) http://helpx.adobe.com/contact.html
6.) Pick 'Adobe Creative Suite'
7.) http://helpx.adobe.com/contact.html?step=STEA
8.) Pick 'Downloading-installing-setting-up'
9.) http://helpx.adobe.com/contact.html?step=STEA_downloading-installing-setting-up
10.) Pick 'Licensing-activation'
11.) http://helpx.adobe.com/contact.html?step=STEA_downloading-installing-setting-up_licensing- activation
12.) Pick 'Error: Sign in failed, activation limit, or maximum activation exceeded'
13.) http://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-starting. html
14.) Scroll to Error: 'Problems signing out or deactivating?'
15.) Click on link: Can't access your previous computer?
16.) OPENS THIS MESSAGE: Don't have access to the previous computer on which you installed the application? ***CONTACT US***. Be sure to have any purchase-related information ready.
17.) Click on the 'Contact us' link . . . infuriatingly returns you to the start of the loop
18.) http://helpx.adobe.com/contact.html SAME AS STEP 5
I have explored all the other branching available at helpsx.adobe.com . No other branching resolves the problem or gets me support. I explored branching specific to CS4, and branching not specific to CS4, and branching of any kind in search of a solution or support. There is no solution or support available online from Adobe for this problem.
I also called 1.800.642.3623 per https://forums.adobe.com/thread/1030438 which was of no use.
This page was of no use. http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
This 'Let us know how we're doing' form is my last hope.

I have same issue: CS 5 on a dead computer. I was able to chat just now with Adobe. I still need to try this to see if I can do as she says.
Chat
Your case number: #######
Here's what we know about your issue so far. It relates to:
Other product or service change
Downloading, installing, setting up change
Licensing and activation change
Thank you for contacting Adobe.
A representative will be with you shortly.
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Rachana.
Rachana: Hello! Welcome to Adobe Customer Service.
Rachana: Hi Linda.
Linda : Hello Rachana
Rachana: How may I assist you today?
Linda In 2012 I purchased Adobe Creative Suite 5 to use in my retirement. I installed it only on my home computer as I had different software at work. Now my home computer has died. I cannot get it to start up. I have a new computer and want to install it on that computer. Can you please deactivate the dead software on my old computer so that I can install AND ACTIVATE it on the new one?
Rachana: I will check and help you with this.
Rachana: May I have the serial number for the product?
Linda : mastercollection # provided acrobat # provided
Rachana: Thank you.
Linda : there are also individual serial numbers for 4 other unidentified products on the back of the package discs came in. do you need those also?
Rachana: I have made the necessity changes to the software, you can go ahead and activate without any issues.
Linda: thank you Rachana

Why can't I open the filter gallery in Photoshop CC 2014? I've converted the photo layer into a smart object, but the filter gallery selection is still grayed out.

Why can't I open the filter gallery in Photoshop CC 2014? I've converted the photo layer into a smart object, but the filter gallery selection is still grayed out. How do I make it active?

Please go to Help, System Info and Copy then paste here.
Benjamin

I'm using an iMac running Os X Yosemite, Photoshop CS5 Extended, R2880 Epson printer In the Print Settings dialog box, I can't select Color, Advanced BW or Grayscale unless I select "Printer Manages Color". The pull down menu is grayed out. Even with "pr

I’m using an iMac running Os X Yosemite, Photoshop CS5 Extended, R2880 Epson printer In the Print Settings dialog box, I can’t select Color, Advanced BW or Grayscale unless I select “Printer Manages Color”. The pull down menu is grayed out. Even with “printer manages color” the tif or jpg image comes out in color overlaid with black. (See example - printer1. image on left is close to what it should be). Photoshop has no updates pending. I’ve downloaded the latest Epson driver which was working fine just before the problem occurred

Is your Photoshop CS5 updated to 12.1?
Are you on Yosemite 10.10.1 or Yosemite 10.10.2?
Did you apply the recent Epson software 2.1.9 update?
What type of file is it (file format)? What bit depth and what color space?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

When I try to convert a PDF file to Word, the Word option is grayed out.

I have opened a form that was scanned to a PDF, and opened Adobe Export PDF. But the 'Convert to Word' option is grayed out. What do I do?

Yes, but possibly I wasn't signed in. I used the alternate method by going online and it worked.
Thanks

Paste Motion Special Grayed out (Flash CS4)

I'm just learning how to use Flash CS4 (taking college online
class) and I'm trying to follow the step-by-step instructions in a
specific lesson. Whenever copy a motion-tweened animation and then
try to "paste motion special" the option is grayed out. I've looked
thru the documentation but can't seem to find an explanation. I'm
hoping there is someone out there that has a very simple
explanation of
why it's happening and then can walk me thru
what I need to do to fix it.

quote:
Originally posted by:
RPlummer
I'm just learning how to use Flash CS4 (taking college online
class) and I'm trying to follow the step-by-step instructions in a
specific lesson. Whenever copy a motion-tweened animation and then
try to "paste motion special" the option is grayed out. I've looked
thru the documentation but can't seem to find an explanation. I'm
hoping there is someone out there that has a very simple
explanation of
why it's happening and then can walk me thru
what I need to do to fix it.
I think I'm in the same online class....having the same
trouble. Hope someone here can help. Thanks.

Help please...All menus grayed out in CS4...

Premiere Pro used to work and a few weeks ago when I openned it, all of the menu items were grayed out and no editing panel or anything openned. I can't even quit the program. Literally everything is grayed out.
There is nothing I can do with it. I have uninstalled the entire Master Collection using the Adobe Installers and double checked to make sure things were cleaned up by using the Creative Suite Cleaner Tool.I have also attempted to just reinstall Premiere Pro from the disks to no avail.
All other programs in the suite apprear to load and work fine. Only Premiere Pro CS4 does not work.
Any ideas on how to fix this issue? I really need to be able to use the program and can't yet afford to upgrade to CS5.5... so any help would be appreciated.
Thanks guys!
David

Thanks Bill. No worries... Haa, haa. I should have asked MYSELF about the second monitor.
REALLY appreciate the help and care.
Blessings bro.
David
Date: Thu, 14 Jul 2011 09:54:35 -0600
From: [email protected]
To: [email protected]
Subject: Help please...All menus grayed out in CS4...
The second monitor has been an issue with several programs. Photoshop is one too.
There is another thread, where a user was getting the "bing," that a window was open, but could not see it. Sure enough, it was on his second monitor, that had been disconnected. I should have asked if you had ever had a second monitor. I am the "dunce."
Glad that you located the problem and good luck,
Hunt
>

CS4: Convert to Grayscale grayed out

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