Cs4 crashes and sometimes won't open

I have a brand new Macbook. I transferred my old computer onto this one, and my Photoshop CS4 crashes constantly, and sometimes won't even open. I took my computer to Apple, and they said it isn't a computer issue. Adobe doesn't offer phone support for Photoshop, so I'm hoping someone here can help.

My understanding is that using Migration to move Adobe applications does not work well.
Uninstall all the Adobe software, run the Creative Cloud Cleaner Tool, and then reinstall.

Similar Messages

Photoshop (CS4) crashed and now won't open

Hi,
I'm been spending most of the day searching for similar threads here, but haven't found a solution...
A couple days ago photoshop hung, I tried to forcequit without luck so I shut the computer off and back on, and since then it won't load. when I click the icon it just bounces in the dock and then disappears. I don't even get to the splash screen.
I had a similar problem with InDesign... and now I noticed Illustrator too won't open.
Bridge works fine though.
Is there any preference files or anything else I can delete?
I tried fixing permissions, that didn't do anything. I am fairly new to the mac so not too sure what else I can do.
Again, sorry if this has been posted before, I haven't found a solution from the threads I found. Thanks
P.S. I tried creating a new user in is osx 10.5.7 and that too wouldn't solve the problem. I'm on a Macbook pro 4gb ram pleanty hd.... etc..

I don't know what is causing it but I would say a corrupt font us font explorer to find corrupt fonts then do a search for AdobeFnt and trash these files
except for any ending .db. Then trash the settings folder again, apologize for the ai error of course I mean the PS then see if that works.
You can also disable all fonts except the system fonts and see if that clears things then it is a font.
If this fails then you have to do an archival reinstall of your system and that should clear things..

Safari 4.01 keeps crashing and now won't open at all

Hi everyone. I have read through all the threads regarding Safari crashing and tried most of the relevant solutions. No luck! I have created a new account and found that Safari works perfectly. However on the original account, after removing the plist, I cannot get Safari to open at all. Here's my report:
Date/Time: 2009-07-07 19:26:44.792 +0100
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [80]
Version: 4.0 (4530.17)
Build Version: 1
Project Name: WebBrowser
Source Version: 45301700
PID: 1599
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x38000008
Thread 0 Crashed:
0 com.apple.Safari 0x00269050 dyldstubutimes + 24976
1 com.apple.Safari 0x00058ce8 0x1000 + 359656
2 com.apple.Safari 0x0003df78 0x1000 + 249720
3 com.apple.Safari 0x0003d32c 0x1000 + 246572
4 com.apple.WebKit 0x00491abc CallDelegate(objc_object* ()(objc_object, objc_selector*, ...), WebView*, objc_object*, objc_selector*, objc_object*) + 252
5 com.apple.WebCore 0x013d8370 WebCore::FrameLoader::dispatchDidCommitLoad() + 64
6 com.apple.WebCore 0x013d177c WebCore::FrameLoader::receivedFirstData() + 60
7 com.apple.WebCore 0x013d16c4 WebCore::FrameLoader::setEncoding(WebCore::String const&, bool) + 52
8 com.apple.WebKit 0x0041c8b8 -[WebFrame(WebInternal) _receivedData:textEncodingName:] + 296
9 com.apple.WebKit 0x0041c5a0 -[WebHTMLRepresentation receivedData:withDataSource:] + 128
10 com.apple.WebKit 0x0041c4a4 -[WebDataSource(WebInternal) _receivedData:] + 84
11 com.apple.WebKit 0x0041c428 WebFrameLoaderClient::committedLoad(WebCore::DocumentLoader*, char const*, int) + 120
12 com.apple.WebCore 0x013cd36c WebCore::DocumentLoader::commitLoad(char const*, int) + 92
13 com.apple.WebCore 0x013ccf38 WebCore::ResourceLoader::didReceiveData(char const*, int, long long, bool) + 72
14 com.apple.WebCore 0x013cce64 WebCore::MainResourceLoader::didReceiveData(char const*, int, long long, bool) + 52
15 com.apple.WebCore 0x013ccddc -[WebCoreResourceHandleAsDelegate connection:didReceiveData:lengthReceived:] + 172
16 com.apple.Foundation 0x92c279b8 -[NSURLConnection(NSURLConnectionInternal) _sendDidReceiveDataCallback] + 564
17 com.apple.Foundation 0x92c25e58 -[NSURLConnection(NSURLConnectionInternal) _sendCallbacks] + 488
18 com.apple.Foundation 0x92c25bf4 _sendCallbacks + 156
19 com.apple.CoreFoundation 0x907df300 __CFRunLoopDoSources0 + 384
20 com.apple.CoreFoundation 0x907de830 __CFRunLoopRun + 452
21 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
22 com.apple.HIToolbox 0x932bbb20 RunCurrentEventLoopInMode + 264
23 com.apple.HIToolbox 0x932bb1b4 ReceiveNextEventCommon + 380
24 com.apple.HIToolbox 0x932bb020 BlockUntilNextEventMatchingListInMode + 96
25 com.apple.AppKit 0x937a0734 _DPSNextEvent + 384
26 com.apple.AppKit 0x937a03f8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
27 com.apple.Safari 0x0000d548 0x1000 + 50504
28 com.apple.AppKit 0x9379c93c -[NSApplication run] + 472
29 com.apple.AppKit 0x9388d458 NSApplicationMain + 452
30 com.apple.Safari 0x00103d2c 0x1000 + 1060140
31 com.apple.Safari 0x000032a0 0x1000 + 8864
Thread 1:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 com.apple.WebCore 0x01343060 WebCore::IconDatabase::syncThreadMainLoop() + 320
3 com.apple.WebCore 0x01340708 WebCore::IconDatabase::iconDatabaseSyncThread() + 424
4 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c1db7c +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92bf54d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 com.apple.JavaScriptCore 0x005820f4 ***::ThreadCondition::timedWait(***::Mutex&, double) + 84
3 com.apple.WebCore 0x013b5b20 WebCore::LocalStorageThread::localStorageThread() + 128
4 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c1ca3c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92bf54d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9001f48c select + 12
1 com.apple.CoreFoundation 0x907f1240 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c044a4 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92c043dc -[NSRunLoop run] + 76
6 com.apple.Safari 0x00036614 0x1000 + 218644
7 com.apple.Foundation 0x92bf54d8 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 com.apple.Foundation 0x92bfc644 -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.Syndication 0x9a3d9998 -[AsyncDB _run:] + 172
4 com.apple.Foundation 0x92bf54d8 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000000269050 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x24024248 xer: 0x0000000020000004 lr: 0x0000000000058ce8 ctr: 0x0000000000000000
r0: 0x0000000000058cc4 r1: 0x00000000bfffdf70 r2: 0x00000000a07bbb90 r3: 0x00000000bfffdff8
r4: 0x0000000038000008 r5: 0x0000000000000009 r6: 0x00000000bfffdd70 r7: 0x0000000000000010
r8: 0x0000000000000009 r9: 0x0000000000000009 r10: 0x00000000907c2db0 r11: 0x0000000024024244
r12: 0x0000000000000009 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000001
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000006d17 r19: 0x0000000000000000
r20: 0x000000002431fc0d r21: 0x00000000a2bf7784 r22: 0x0000000006369690 r23: 0x0000000000000000
r24: 0x0000000000000976 r25: 0x00000000002c0000 r26: 0x0000000002390420 r27: 0x0000000002434838
r28: 0x0000000002434978 r29: 0x00000000bfffdff8 r30: 0x0000000000000000 r31: 0x0000000000410a40
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0x94724000 - 0x94768fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9478c000 - 0x9479bfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a3000 - 0x947b0fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f6000 - 0x9480ffff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94c31000 - 0x94ca2fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e18000 - 0x94f48fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fdb000 - 0x94feafff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94ff2000 - 0x9501ffff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95026000 - 0x95036fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9503a000 - 0x95069fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95079000 - 0x95096fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95b4c000 - 0x95b7efff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x97c7c000 - 0x97d4dfff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x97dca000 - 0x97dcafff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9a3d7000 - 0x9a40cfff com.apple.Syndication 1.0.8 (56.1) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9b05e000 - 0x9b070fff com.apple.SyndicationUI 1.0.8 (56.1) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: PowerMac6,3, BootROM 4.7.8f1, 1 processors, PowerPC G4 (3.3), 1.25 GHz, 768 MB
Graphics: GeForce FX 5200, GeForce FX 5200, AGP, 64 MB
Memory Module: DIMM0/J22, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: DIMM1/J20, 256 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Dash2, Euro, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: AirPort, AirPort, en1
Parallel ATA Device: PIONEER DVD-RW DVR-106D
Parallel ATA Device: ST380011A, 74.53 GB
USB Device: psc 1300 series, hp, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
Any assistance will be greatly appreciated.
PS this used to be my Mac but since I handed it over to my wife it has been a dog!
Regards

The problems are caused by third party input managers/enhancers that have not yet been updated by their developers to comply with the standards used by Safari 3.2.1. and/or Safari 4.
In your case these are:
x7e3000 - 0x7e3fff com.aladdinsys.mmenabler 7.1.0 (99) /Library/InputManagers/MagicMenuEnabler/MagicMenuEnabler.bundle/Contents/MacOS/ MagicMenuEnabler
0x7e7000 - 0x7e7fff com.yazsoft.SDEnhancer ??? (1.0) /Users/peterdignam/Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/MacOS/SpeedDownloadEnhancer
0x254a000 - 0x254dfff com.yazsoft.SDSafariBundle ??? (1.0) /Users/peterdignam/Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/Resources/SDSafariBundle.bundle/ Contents/MacOS/SDSafariBundle
You fill find them in one or either of these folders:
Home/Library/Input Managers
Hard Disk/library/Input Managers
Hard Disk/Library/Application Support
although the exact location is indicated in your crash report as quoted above - look under 'Binary Images'.
Close Safari and delete them, then restart Safari and it should be working normally.
Check with the developers of the plug-ins in question for updates that are Safari 4 compliant.

FCP 10.2 crashed and now won't open.

HELP!
I'm running FCP on mac min 8gb for over 2 year. just updated final cut to 10.2 earlier this week. I'm editing my second project with new update, and this thing crashed.
When trying to restart, it just freezes on " restoring window layout" and won't move on from there.
I'm losing my patience, can somebody tell me what my options are, i'm not a programmer, i just use the apps and programmes as they are intended to be used.
Please somebody advise, is there a fix, or do i have to wait for another update from apple, because i just spent 3 hrs on a project that has to be finished for monday. lol.
Arran.

I can confirm, after doing this/ these steps, it has worked. I'm back up and running, i had to open a backed up library and lost some of the work i had done on the project, also preferences no doubt will be different, but at least I've not lost everything, thanks for the replies and your help.
Arran

Firefox takes a long time to load a website and sometimes won't open at all

Firefox is running really slow and takes ages to load a website if it loads at all, i'm having the same problem with other browsers but Skype and Windows Messenger are working fine. I've reset my wireless a number of times but this doesn't solve the problem. It was fine earlier today but since this evening every time i attempt to open a website it won't work.
== This happened ==
Every time Firefox opened
== this evening

Can you check your Windows Firewall settings? It's possible that it's routing Firefox requests differently. At least one other Firefox user has reported that his Windows Firewall was set to block Firefox 3.6.

Firefox gui element capture plug in keeps causing Firefox to crash and it won't open certain windows. Any idea why?

I disabled extensions per Firefox instructions and discovered that 'firefox gui element capture plug in 1.0' is the one causing my problems. Problems being Firefox either crashes or refuses to open an additional window, and then crashes.

I am not sure why this started happening, however please update to version 32.0.3 when its available.
The places we can troubleshoot is in the Applications menu under preferences.
*[[Set how Firefox handles different types of files]]
If you set it to pdf.js viewer as default does it not show up?

Iphoto crashed, and it won't open

Process:         iPhoto [4806]
Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:      com.apple.iPhoto
Version:         9.2.3 (9.2.3)
Build Info:      iPhotoProject-629052000000000~1
Code Type:       X86 (Native)
Parent Process: launchd [136]
Date/Time:       2012-05-16 14:28:34.183 -0500
OS Version:      Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report:          -1611750 sec
Crashes Since Last Report:           15
Per-App Crashes Since Last Report:   14
Anonymous UUID:                      2263B8C4-7815-4A44-81CF-7E68510EC2E8
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/iLifeFaceRecognit ion
Referenced from: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Reason: image not found
Binary Images:
    0x1000 -   0xd29fe3 com.apple.iPhoto (9.2.3 - 9.2.3) <F31985CC-1214-391C-8756-55E167434F58> /Applications/iPhoto.app/Contents/MacOS/iPhoto
0xe94000 -   0xf74fe7 org.python.python (2.6.7 - 2.6.7) <61DBA92A-C39A-3A52-86F2-59CF9D310CB4> /System/Library/Frameworks/Python.framework/Versions/2.6/Python
0xfbf000 - 0x115fffb com.apple.geode (1.5.1 - 151.56) <96DB5B49-A0E9-31A6-B231-1342080D4982> /Applications/iPhoto.app/Contents/Frameworks/Geode.framework/Versions/A/Geode
0x1200000 - 0x1202fff com.apple.iLifePhotoStreamConfiguration (2.2 - 2.2) <F5560FC9-1E0A-33E3-9BE0-439A30C5E0B4> /Applications/iPhoto.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fram ework/Versions/A/iLifePhotoStreamConfiguration
0x1208000 - 0x1217ff7 com.apple.iLifeAssetManagement (2.1 - 10.12) <76BFFB15-42B6-360B-8662-4A8C3CE5625A> /Applications/iPhoto.app/Contents/Frameworks/iLifeAssetManagement.framework/Ver sions/A/iLifeAssetManagement
0x1224000 - 0x124cffb com.apple.iPhoto.Tessera (1.1 - 60.11) <4436A07F-C1C2-35EC-AE4E-1C78D2E5DB17> /Applications/iPhoto.app/Contents/Frameworks/Tessera.framework/Versions/A/Tesse ra
0x125d000 - 0x1284ffb com.apple.iPhoto.Tellus (1.3 - 60.11) <15666D46-40EA-3D08-A147-57353503CAAC> /Applications/iPhoto.app/Contents/Frameworks/Tellus.framework/Versions/A/Tellus
0x1299000 - 0x12a3fff com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <D2B98DA9-300C-3436-BFC5-C461561F41D2> /Applications/iPhoto.app/Contents/Frameworks/AccountConfigurationPlugin.framewo rk/Versions/A/AccountConfigurationPlugin
0x8fe2d000 - 0x8fe5faa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.100.98.75.19)
Bluetooth: Version 4.0.3f12, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9250315ASG, 250.06 GB
Serial ATA Device: MATSHITADVD-R   UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 4
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc521, 0x04100000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3

You need to reinstall as iPhoto is missing dependencies.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

Firefox crashed and now won't open - it freezes and I have to keep force quitting it.

I have uninstalled and re installed firefox on my macbook. I have restarted my computer. It started crashing when a friend asked me to video chat on facebook. I tried three times and firfox wouldn't comply so I went to safari. when I came back to firefox - firefox was not working at all. I get the spinny wheel as soon as I open it and it doesn't go to any webpage. I don't even get the this is embarassing window anymore. How do I get it to work again? I prefer firefox over safari.

UPDATE: From reading some other post I believe that my large video files in iphoto are lagging my imovie so I guess I should have never imported the thumbnails, but the question is now how can I delete them from imovie? (so i can just import them manually when I work on a video) I go into the iphoto folder and see a folder labeled "thumbnails" and in that are 3 folders labeled 2011 2012 2013 and one more item (not a folder, but a piece of paper icon) but its labeled imovie data. I really dont want to delete anything but was wondering if this has anything to do with it.

Urgent: iMovie crashed and now won't open. How can I retrieve the movie I was working on?

I've been working on a university project for weeks now and was doing so this afternoon.
As I went to import a MP4 (just like I had done every time before) iMovie crashed.
Now when I try to open it, all I get is a black box with grey boarders at the top and left-hand side.
I've tried to get the movie from the iMovie library, and other sources on the mac, but I can't seem to find it.
The assignment is due next week, and the editing for the project is huge.
Is there anyway I can get it back?
I don't care about iMovie itself, as long as I can get the movie I was working on back.
Any help would be much appreciated.
From an extremely stressed student

Hi ..
Try recent items.
Click your Apple  top left in your screen.
From the drop down menu click: Recent Items then look under Documents.
If that doesn't help, try a Spotlight search > Mac Basics: Spotlight

Firefox crashed and then wouldn't open even in safe mode. I installed Ver 6.1 and still FF won't open.,

Firefox crashed unexpectedly and wouldn't restart. I rebooted and tried both regular start and safemode w/o add-ons and it still won't start. I then upgraded to Ver 6.1 and still won't open in safe mode. I'm using Vista 32 bit.

Firefox crashed unexpectedly and wouldn't restart. I rebooted and tried both regular start and safemode w/o add-ons and it still won't start. I then upgraded to Ver 6.1 and still won't open in safe mode. I'm using Vista 32 bit.

Why is it that I can open some websites and others won't open at all. It says below that the information is transferring from another site, but it never opens. Very frustrating.

I open an e-mail, click on a link, and sometimes it will open, other times it won't. If the website is given in the e-mail, I can copy and paste the site into Firefox, and it will usually open, but I want to know why a valid link won't open. Other times, I will enter an address in Firefox and I get "done" at the bottom, but I'm looking at a blank page. I'm not a technician, just an operator, so it may be a setting somewhere in the millions of settings that are default or that I have changed, but I have no clue what is causing this. Another problem that only occurs with Firefox is that if I am filling out an online shopping cart, when I'm done, there is no button to click to finish the transaction. I have to open IE, go to the same site, make the same order, and the "submit" or "order" button is there. Why in IE and not in Firefox? Any help would be most appreciated.

OK lets engage the brain here. A car is warranted from the maker of the car through the dealer that sells it.
That warranty is clearly spelled out. 3 years parts and labor, 5 year power train, 10 rust through etc. It tells you how to obtain this warranty service.
Find the warranty service conditions on Verizon Wireless and READ them.
Now you go to Best Buy and buy a Television and hook it to cable vision or Fios and it breaks down and you want the company you get TV service from to fix it? Please get real.
If you bought the device from Walmart or Best Buy or any major retailer they give you 15 days to return a defective unit. Then after that time it spells out your options. One of them is not to bring it back to them. They don't repair devices.
Now Verizon Wireless is also a retailer, they give you 14 days to return it and after that they will assist in the warranty of the device through the manufacturer. Verizon does not make phones nor repair them.
There is no customer courtesy outside of issuing a refurbished device if not physically broken and you send the other one back to complete the warranty process if under a year. If you have supplemental insurance then you go through asurian. That is pertinent information.
Just because you don't like the reply does not make it correct.
The updates come through Google, then HTC (Or other device makers), then to Verizon to push out to the devices. Verizon has nothing to do with the code of the update, nor anything regarding the devices. They provide a service of which is cellular and data services. If the devices cannot work on their service Verizon Wireless is not to blame.
Good Luck

Safari, iMail, iTunes, and Dashboard won't open

A week ago, Safari, iMail, iTunes, and Dashboard won't open but other applications will, like Mozilla, iPhoto, Word, Excel, etc. Does anyone have any ideas of how I can get Safari and the other programs to open? Thanks for any help you can offer.

Hi, I'm replying to myself to add more information on my case. I wasted half my day yesterday trying to fix this, looking into forums and trying to talk to people about it and there it absolutely no answer. Yesterday I installed the programs necessary to sync my phone in my wife's macbook and nothing bad happened. So I'm guessing it isn't about the phone plugins I installed. I've tried to download combo updates but they crash as soon as I try to install them - I even tried to install a 10.4.10 update.
This is the error message I get:
Command: Installer
Path: /Applications/Utilities/Installer.app/Contents/MacOS/Installer
Parent: WindowServer [114]
Version: 2.1.9 (104)
Build Version: 36
Project Name: Installer
Source Version: 1040000
PID: 603
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebCoreUnicodeDirectionFunction
Referenced from: /System/Library/Frameworks/WebKit.framework/WebKit
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
/System/Library/Frameworks/WebKit.framework/WebKit
I put part of in on google to check if there was anybody discussing anything related and someone suggested - bizarrely enough - updating adobe reader. I did it just in case and, of course, it didn't work. I repaired permissions a million times already, I rebooted in safe mode, I scaned the computer with apple jack, I verified the disk with diskutility - which showed nothing. I tried downloading an anti-virus (ClamXav), but I couldn't open it also, I trashed my prefs, I deleted all internet plugins, but still.... nothing. I'm about to quit and take it to the very expensive - yet reliable - authorized tech support apple has in Rio. Any ideas, anyone?

Safari and calendar won't open due to 'calendar persistence plug in' problem. Anyone know what this means and how to resolve it please?

Safari and calendar won't open due to 'calendar persistence plug- in problems'. Does anyone know what this means and how to resolve it please?
mac book pro with Mavericks 10.9.5

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

My itunes crashes and I can't open it all. HELP

My itunes crashes and I can't open it all. Just installed the latest version 10.5.1. I can't even get it to open to try and figure out what is wrong. Can I uninstall it and reinstall the less recent version which was working? Help!!
I am not a computer guru, the reason that I love my MacBook Pro is that I don't have to worry about it, now I am worrying, because I can't get into my itunes at all. I would trash the new version of itunes and find an older version (I did try reinstalling 10.5.1) as long as I was reassured that I wouldn't lose all my music.
Thanks all.

Sorry to hear.
Wow, first iPad crisis with vs 5 & 501, now this?
I see the update waiting right now for my MBP, and is why I'm here to see what's up.
On the software update panel, it's all about cloud service.
Looks like 10.5 is the end of the road for me.
I can see having gaming on cloud, but with the work I put into my tunes, no way.
We'll see how people react as time goes, and the next crisis.

Safari and itunes won't open

I was using my mac 3 days ago and everything was fine, then comcast had a internet problem and I lost service for 3 days now I have internet but safari and itunes won't open the icon bounces once and then nothing. I have removed them from the dock, and removed them from the app folder, I also removed the plist and cache files from the home directory. Using firefox I tried to download new copies of them both and nothing new appears on my desktop. I have run the hardware test utility on my osx discs and everthing checks out ok. I am so frustrated, this is the first real problem with my mac since I got it 2.5 years ago. thanks in advance

ok here is an update, I repaired permissions in disk utility with my boot disk, then verified the volume and the volume had errors. I tried to repair the volume and disk utility said I had sibling errors and could not repair. I had an appointment with the genius bar and they determined that with the unrepairable errors on the drive an erase and install was necessary, after coming to grips with this reality I decided to backup everything and do the reformat and upgrade to leopard. I can honestly say that the genius bar person was very courteous and professional. They allowed me to stay at the bar while backing up my files onto my lacie external drive and then installed a new copy of leopard from their lacie drive (after I paid for my copy of leopard) which took 20 minutes instead of 2 hours. I am frustrated that I had to do this whole process and the genius bar employee could not tell me why it happened but the system is working great and I am enjoying the new operating system.
Message was edited by: blazer75

Cs4 crashes and sometimes won't open

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