CS4 Crashes Regularly when opening a previously made document

All of my recently installed SC4 software will initiate and open perfect. However, when I try to open a file it gives me the attached error. I can begin a new document a nd render just fine.

Ok, one of the fonts on your system is causing CoolType to crash.
If you're on Windows 64 bit, and haven't updated to 11.0.1 (and you haven't) - then that might be a known bug that was fixed in 11.0.1.
Please update to Photoshop 11.0.1.

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Photoshop CS4 crashes using File | Open

Hoping someone can help me here. Photoshop always crashes when using the File | Open dialog box. I can navigate to a photo in the dialog box but when I click Open it immediately crashes. I can open a file through the Finder by clicking Open With then selecting Photoshop and it works fine. Any ideas? Here's a snippet of the crash report:
Process:         Adobe Photoshop CS4 [2168]
Path:            /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier:      com.adobe.Photoshop
Version:         11.0.1 (11.0.1x20090216 [20090216.r.522 2009/02/16:17:00:00 cutoff; r branch]) (11.0.1)
Code Type:       X86 (Native)
Parent Process: launchd [84]
Date/Time:       2010-04-10 15:24:20.060 -0700
OS Version:      Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report:          22097 sec
Crashes Since Last Report:           5
Per-App Interval Since Last Report: 654 sec
Per-App Crashes Since Last Report:   2
Anonymous UUID:                      20FD9BE3-3AE8-4403-BEC0-C5F9E02C372D
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread

You say it always crashes - run Onyx on your system.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
As a side note - You are using Snow Leopard. Unfortunately it does seem to crash sometimes when Opening and Saving files. There is also a long pause when saving files, which I notice. This happens on large files.
I am in the same position having just started a long freelance job on a new mac with Snow Leopard pre-installed. On an extremely production heavy job with many saves on large files and incredibly tight deadlines, its possible I will lose a lot of work. I have noticed some improvement maybe, since upgrading to 10.6.3?
Personally I may try to wipe the drive and install Leopard, but I am not sure if this is possible.

Preview crashes consistently when opening certain PDFs

Preview crashes consistently when opening certain PDFs. I have Adobe Acrobat Professional and it is able to read the PDFs. Preview declares that "Couldn’t open the file. It may be corrupt or a file format that Preview doesn’t recognize." and crashes. It is less than graceful. I also have noticed that every time it crashes, I lose 40MB of disk space.
Other than individually marking "bad" files as acrobat files are there any solutions to this poor behavior by preview.
I also need to know how to recover the disk space. I have no idea where the files are being created. I checked /cores, but no joy.
Powerbook G4 12" 1.5GHz 1.25GB Mac OS X (10.4.3)

Hi,
Try deleting the Preview and Sidebar preference files.
Open a Finder window. Select your Home folder in the Sidebar on the left. Now open the Library folder then the Preferences folder.
Move the com.apple.Preview.plist and the com.apple.sidebarlists.plist files from the Preferences folder to the Trash.
See if that makes a difference.
Carolyn

I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas?

I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas? Thanks.

yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this!

In Design CS4 drops text when opening

We have an issue involving opening pre existing ID files doesn’t matter which version they were created in, and when they are opened and you are prompted to find fonts and you replace them with our fonts, which by the way are the Adobe OTF Master Collection, text drops randomly throughout the file. The actual text box is still there but it is empty. We have this issue with customer submitted files also. For example, if the file was created in ID CS2 and you open it in its native version it is fine, same thing with files created in CS3, but when you try it in CS4 you run the risk of losing text. Even after you replace the text that is missing, the next time you open that file if it happens to be on another machine you run the risk of dropping text again. Even when you open it on the original machine there is a chance of dropping text. PLEASE HELP!

Well you are not the only, we have tried so many different things, I have
Adobe looking into also and have not heard anything yet.
In Design CS4 drops text when opening
Peter Spier
to:
Steven Johnson
09/29/10 03:51 PM
Please respond to clearspace-723551180-808940-2-3172761
I'm stumped.

Do you also crash Preview when opening scanned document pdf file?

I recently crashed Mail when opening a message coming from my IAP with an attached pdf file. The cause is a crash of preview.app that I can repeat. Therefore the file (a scanned document) can be opened by Acrobat Reader. I found in some forum that AcrobatReader had a a similar problem a few months ago, now fixed. Do you know a work-around to force Mail not to use Preview? See below the report:
Process: Preview [737]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 4.1 (469.4)
Build Info: Preview-4690400~13
Code Type: X86 (Native)
Parent Process: launchd [162]
Date/Time: 2009-05-06 15:57:25.978 +0200
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x00000000000feff0
Crashed Thread: Unknown
Error Formulating Crash Report:
* -[NSCFDictionary setObject:forKey:]: attempt to insert nil value (key: VMUSignaturePath)

I also have the same problem for a pdf doc entitled mens thongs and can not find a solution. I have searched all of the help files with no joy. Ahhhh

Mail Crashing only when opening Attachments

I have a friend on the white intel imac, 17" screen, all updated to 10.5.7. Her mail keeps crashing only when opening any email with attachments. I have delete the apple.com stuff and reloaded everything. So that is not the problem. Any other solutions ?

The upgrade to 10.5.7 results in a new version of Mail (version 3.6). It is possible that the upgrade process has resulted in a problem with Mail. To determine if the problem is machine wide or isolated to your current login, try creating another user account with the same permissions as that which you are currently using. Login to that account, open Mail, set up your email account, send yourself an email with an attachment and see when you open it without Mail crashing.
If it does crash then the problem is system wide and I recommend that you download the [Mac OS X 10.5.7 Combo Update|http://support.apple.com/downloads/MacOS_X_10_5_7_ComboUpdate] and install that. It is a large file (730Mb).
If it does not crash then the issue is with the other user account rather than being system wide. A possible solution is to do the following:
1. Open finder and Move the folder ~/Library/Mail to the desktop
2. Launch Mail and re-create your email accounts.
3. Import your old messages via the menu option "File" then "Import Mailboxes".
4. Select "Mail for Mac OS X", click Continue.
5. Select the Mail folder from the desktop and navigate to the folder Mailboxes within that folder then click Choose.
6. You will be presented with a list of pre-selected items to import so click Continue and the import will proceed.
If that works and you can successfully open and view messages with attachments then you can delete the Mail folder that you moved to the desktop in step 1.
Chris

FireFox 5 crashes everytime when open a PDF file

FireFox 5 crashes everytime when open a PDF file in the browser.
Adobe Acrobat plug-in installed.

Please post this in the correct forum, such as here (Mac OS X 10.4 Tiger):
http://discussions.apple.com/category.jspa?categoryID=160

Installed Maverick today - all looks OK except iBooks crashes immediately when opened on my 15" Macbook Retinal?

Installed Maverick today - all looks OK except iBooks crashes immediately when opened on my 15" Macbook Retinal?

I thought these strips are caused by PCIe , second video card, but then I launched virtual machine (just to make computer switch to the second video adapter to see it something will change). Now virtual machine is working in the background, Mac is working on the second video adapter - nothing bad happens.(just as before)... But then suddenly, out of nowhere it ether gets freezed or strips appears on the screen(as on photo above)
Video how it freezes
http://youtu.be/uTrWuvphNQs
I was just continue "working" with that and then happen this:( please see video attached)
http://youtu.be/QM7oCRlzt9M it lasted for ~20 second and I was pressing some random keys on the keyboard... And then it got back to normal.. :///

Elements 10 won't create a new canvas or open a previously created document

Last month I purchased a new computer running on windows 7 and Elements 10. It worked fine when I installed it on the computer and then all of a sudden wouldn't allow me to create a new canvas or open a previously created document. Can someone help me???? Please????

When you open the Editor what happens when you click File à New à Blank File

When opening a new word document last document comes up? How to stop this?

When opening a new word document the last document that was open pops up. How do I stop this from happening???

Here: http://reviews.cnet.com/8301-13727_7-20083707-263/managing-mac-os-x-lions-applic ation-resume-feature/?tag=mncol;title

Photoshop CS4 Crashes on File-Open

After using Photoshop CS4 for 9 months, I now get an instant crash whenever I open an image with File-Open. I see the image I wanted to open for a few seconds at the back of the error message (1st screenshot, below) and then it disappears - on clicking OK on the first error message, I get a second error message (2nd screenshot, below). I upgraded to version 11.0.1 - no difference. I have completely uninstalled all plug-ins - no difference. I have completely uninstalled and then reinstalled Photoshop to version 11.0 - no difference. I have upgraded a clean install to version 11.0.2 - no difference. I have deleted the prefs file - no difference. I deleted a set of new fonts I had installed after reading a thread on this forum - no difference. Occasionally, I CAN open a file from Windows Explorer with the right-click menu Open With... Adobe Photoshop CS4 then, after doing that, FIle Open does not cause a crash for opening one file, sometimes 2 but then I get the crashes again until the next time I run Photoshop but it seems random as to when it will open a file or not.
I am now considering uninstalling all Adobe products, manually clearing out the registry and then trying another install but all this is taking time I don't have.
Does anyone have any other suggestions I could try. I am getting desperate!
Thanks in advance for any help you can give.

Memory address issues can be tough to track down. Often, they will occur when a program either mis-reports the memory addresses used, or tells the OS that it has released them, when it has not.
Though written with video editing in mind, there still might be some tips for setting up your computer, in this ARTICLE. If you have Win7, please look down-thread for Black Viper's tuning page.
Now, Adobe programs have always been great at reporting their memory usage, but it could still happen - I've just never encountered it over the decades.
Good luck,
Hunt

I get a crash thread when opening iPhoto After install of mountain lion.

I was told by apple tech support by phone to reinstall iPhoto. So I did. Did not work same crash every time. I took it to genius bar and he said I had to many photos for one library for iPhoto to manage so I should separate photo into smaller libraries or buy aperture because it handles large libraries. I have 390gb of photos and aperture gives me same crash thread when I open it. There goes $80 down the drain! The crashed thread reads: 0 DISPATCH QUEUE: COM.APPLE.MERCURY.KDATABASEMGR_MT and execution type : EXC_BAD_ACCESS (SIGSEGV). Exception code: KERN_INVALID_ADDRESS AT 0x00000000000000.
Any help on this would be greatly appreciated.

Issue is that I was able to see any video imported or made directly in FCP. I have several projects in progress, and would need to remake everyone again....
I noticed that when I play a video, the beach ball comes up, but after a few minutes, the progress bar of the video itself comes to the end, and I have control over FCP again, but without the video. Audio is no problem, since I can skim through any portion, but not video.
I'm stumped, and need to think what my next steps are. But in troubleshooting, I don't know where the problems is, Mountain Lion, FCP or something totally unrelated.

Acrobat Reader 9 Crashes PC When Opening 2 Documents Simultaneously (2D Graphics Acceleration Relate

Hey all,
Weird issue. I noticed my Adobe Acrobat Reader 9 crashes when opening two PDF's simultaneously. The first one opens just fine. The second one, a new window opens, but there's only black inside the 2nd Reader window. It finally (after way too long) begins to show the document, and then I get a blue screen of death with a fault in nvlddmkm.sys, the nVidia display driver for my video card. It says it was unable to reset the display drivers, dumps the memory, and reboots. One interesting note is that if I close the "black" window before it blue screens, I can continue using the computer with no crash. It's only if I give it time to try to display.
I already found the temporary fix for this, which is disabling 2D Graphics Acceleration in the Acrobat Reader (Edit -> Preferences -> Page Setup). Fortunately I'm on a fast computer, so this doesn't affect performance much, but it still obviously isn't ideal, and I'd like to see the problem resolved.
I don't experience this problem with any other programs at the moment, so I'm thinking it's an issue with Adobe's product or possibly the nVidia drivers, but thought I should mention it and see if anyone has any other possible fixes where 2D Graphics Acceleration can remain enabled.
Thanks all!

I am having the exact same issue... it's so frustrating! Does anyone have a solution to this?
Running CS4 on a Core i7 workstation w/ Win 7 64-bit, latest BIOS and video card drivers (ATI Radeon 4890). Acrobat is version 9.3 with all updates. It freezes for 30 seconds just as described, every single time you launch it.

Certain documents crash Pages when opened, unable to recover full file

On multiple occasions, I have had a document on Pages that I had made numerous revisions to, and saved to iCloud. However, when opening them, all I am greeted by is a very early draft of the document. If I attempt to scroll down past this to the next page, I can see, briefly, parts from the longer final draft, but immediately after this the app crashes.
This has happened with three separate documents, and with each one, I am unable to export or download the final draft as it was when I had last saved it, neither from my iPad nor on the desktop through iCloud.com. All of these were important assignments, and for the first two I simply had to retype then from scratch. I would prefer not to do this a third time, so I would be incredibly grateful for a solution that allows me to recover it in full. Thanks!

Is this on the iPad or on a Mac? This forum is for Pages on Macs. There are forums for iWork on iOs resp. iCloud.

CS4 Crashes Regularly when opening a previously made document

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