CS4 crashing (again and again)
I know we are not running snow leopard. We have tried reinstalling, messing with config files, messing with fonts (but not wiping from a clean slate but instead using a copy from a computer that is not having issues).
I would love some help
The error log:
Process: Adobe Illustrator [1597]
Path: /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 367 (14.0.0)
Code Type: PPC (Native)
Parent Process: launchd [357]
Interval Since Last Report: 447054 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 435615 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2010-04-12 09:02:34.589 -0500
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: 851FF6EF-C23F-4CA3-A1A7-B92A53419D79
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000b002f800
Crashed Thread: 17
Thread 0:
0 libSystem.B.dylib 0x9474c238 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x9478f384 _pthread_cond_wait + 1336
2 com.adobe.illustrator 0x00b08568 AWS_CUI_SetPromptMessage(long, adobe::aws::gen::String<unsigned short>&) + 652
3 com.adobe.illustrator 0x00b18600 AWS_CUI_SetPromptMessage(long, adobe::aws::gen::String<unsigned short>&) + 66340
4 com.adobe.illustrator 0x0010e914 0x1000 + 1104148
5 com.adobe.illustrator 0x0010e964 0x1000 + 1104228
6 com.adobe.illustrator 0x0010eb30 0x1000 + 1104688
7 com.adobe.illustrator 0x0010ecec 0x1000 + 1105132
8 com.adobe.illustrator 0x000b3a04 0x1000 + 731652
9 com.adobe.illustrator 0x000e9870 0x1000 + 952432
10 com.adobe.illustrator 0x00125e14 0x1000 + 1199636
11 com.adobe.illustrator 0x0008ac8c 0x1000 + 564364
12 com.apple.HIToolbox 0x96643c48 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1484
13 com.apple.HIToolbox 0x96642de0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 464
14 com.apple.HIToolbox 0x96642bfc SendEventToEventTargetWithOptions + 52
15 com.apple.HIToolbox 0x96672b88 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 308
16 com.apple.HIToolbox 0x9664409c DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2592
17 com.apple.HIToolbox 0x96642de0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 464
18 com.apple.HIToolbox 0x9665fd04 SendEventToEventTarget + 52
19 com.apple.HIToolbox 0x966ce4a8 ToolboxEventDispatcher + 84
20 com.apple.HIToolbox 0x966ca9e4 RunApplicationEventLoop + 164
21 com.adobe.illustrator 0x0008adf4 0x1000 + 564724
22 com.adobe.illustrator 0x000e9644 0x1000 + 951876
23 com.adobe.illustrator 0x000b0be8 0x1000 + 719848
24 com.adobe.illustrator 0x00004018 0x1000 + 12312
25 com.adobe.illustrator 0x00003d1c 0x1000 + 11548
26 ??? 0x00000ffc 0 + 4092
Thread 1:
0 libSystem.B.dylib 0x9474c238 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x9478f384 _pthread_cond_wait + 1336
2 com.adobe.amt.services 0x04989f54 AMTConditionLock::LockWhenCondition(int) + 52
3 com.adobe.amt.services 0x04984b6c _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 100
4 com.adobe.amt.services 0x04989ff8 AMTThread::Worker(void*) + 44
5 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 2:
0 libSystem.B.dylib 0x9478d910 kevent + 12
1 com.apple.CoreFoundation 0x90eb09b0 __monitor_file_descriptor__ + 88
Thread 3:
0 libSystem.B.dylib 0x94752bec __semwait_signal + 12
1 libSystem.B.dylib 0x9478f478 _pthread_cond_wait + 1580
2 ...ple.CoreServices.CarbonCore 0x900e6644 TSWaitOnCondition + 132
3 ...ple.CoreServices.CarbonCore 0x900c49c0 TSWaitOnConditionTimedRelative + 204
4 ...ple.CoreServices.CarbonCore 0x900e6200 MPWaitOnQueue + 272
5 AdobeACE 0x0139fa88 0x1372000 + 187016
6 AdobeACE 0x0139f40c 0x1372000 + 185356
7 ...ple.CoreServices.CarbonCore 0x900e4428 PrivateMPEntryPoint + 76
8 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 4:
0 libSystem.B.dylib 0x9474c358 mach_wait_until + 8
1 libSystem.B.dylib 0x947d76ec nanosleep + 324
2 ...or.plugins.Save For Web(AI) 0x0e8635a4 PowerPlug::Initializer::ReloadInitializers() + 190116
3 ...or.plugins.Save For Web(AI) 0x0e8636ac PowerPlug::Initializer::ReloadInitializers() + 190380
4 ...or.plugins.Save For Web(AI) 0x0e851974 PowerPlug::Initializer::ReloadInitializers() + 117364
5 ...or.plugins.Save For Web(AI) 0x0e863a54 PowerPlug::Initializer::ReloadInitializers() + 191316
6 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 5:
0 libSystem.B.dylib 0x9474c1d8 mach_msg_trap + 8
1 ...ia.Flash Player.authplaylib 0x16a9e360 ExternalPlayer_Initialize + 1760416
2 ...ia.Flash Player.authplaylib 0x16a9e40c ExternalPlayer_Initialize + 1760588
3 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 6:
0 libSystem.B.dylib 0x9474c238 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x9478f384 _pthread_cond_wait + 1336
2 ...ia.Flash Player.authplaylib 0x169065a4 ExternalPlayer_Initialize + 89828
3 ...ia.Flash Player.authplaylib 0x168e380c 0x16600000 + 3029004
4 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 7:
0 libSystem.B.dylib 0x9474c238 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x9478f384 _pthread_cond_wait + 1336
2 ...ia.Flash Player.authplaylib 0x169065a4 ExternalPlayer_Initialize + 89828
3 ...ia.Flash Player.authplaylib 0x168e380c 0x16600000 + 3029004
4 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 8:
0 libSystem.B.dylib 0x9474c358 mach_wait_until + 8
1 libSystem.B.dylib 0x947d76ec nanosleep + 324
2 ...r.plugins.Scripting Support 0x0c891564 PluginMain + 519224
3 ...r.plugins.Scripting Support 0x0c89166c PluginMain + 519488
4 ...r.plugins.Scripting Support 0x0c89606c PluginMain + 538432
5 ...r.plugins.Scripting Support 0x0c891a0c PluginMain + 520416
6 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 9:
0 libSystem.B.dylib 0x947afd74 select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x90ee4808 __CFSocketManager + 764
Thread 10:
0 libSystem.B.dylib 0x9474c1d8 mach_msg_trap + 8
1 libSystem.B.dylib 0x947530fc mach_msg + 56
2 com.apple.CoreFoundation 0x90ed9394 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x90ed9c1c CFRunLoopRun + 60
4 com.apple.DesktopServices 0x96a3b520 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 104
5 ...ple.CoreServices.CarbonCore 0x900e4428 PrivateMPEntryPoint + 76
6 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 11:
0 libSystem.B.dylib 0x9474c1d8 mach_msg_trap + 8
1 libSystem.B.dylib 0x947530fc mach_msg + 56
2 com.apple.CoreFoundation 0x90ed9394 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x90ed9c1c CFRunLoopRun + 60
4 com.apple.DesktopServices 0x96a3b69c TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 176
5 ...ple.CoreServices.CarbonCore 0x900e4428 PrivateMPEntryPoint + 76
6 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 12:
0 libSystem.B.dylib 0x94752bec __semwait_signal + 12
1 libSystem.B.dylib 0x9478f478 _pthread_cond_wait + 1580
2 ...ple.CoreServices.CarbonCore 0x900e6644 TSWaitOnCondition + 132
3 ...ple.CoreServices.CarbonCore 0x900c49c0 TSWaitOnConditionTimedRelative + 204
4 ...ple.CoreServices.CarbonCore 0x900e6200 MPWaitOnQueue + 272
5 com.apple.DesktopServices 0x96a46bf4 TNodeSyncTask::SyncTaskProc(void*) + 88
6 ...ple.CoreServices.CarbonCore 0x900e4428 PrivateMPEntryPoint + 76
7 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 13:
0 libSystem.B.dylib 0x9478d910 kevent + 12
1 com.apple.CoreFoundation 0x90eb0a48 __monitor_file_descriptor__ + 240
Thread 14:
0 libSystem.B.dylib 0x9478d910 kevent + 12
1 com.apple.DesktopServices 0x96a85010 TFSNotificationTask::FSNotificationTaskProc(void*) + 64
2 ...ple.CoreServices.CarbonCore 0x900e4428 PrivateMPEntryPoint + 76
3 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 15:
0 libSystem.B.dylib 0x9474c258 semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x9478f374 _pthread_cond_wait + 1320
2 com.apple.Foundation 0x916121a0 -[NSCondition waitUntilDate:] + 384
3 com.apple.Foundation 0x91611fcc -[NSConditionLock lockWhenCondition:beforeDate:] + 268
4 com.apple.AppKit 0x952469cc -[NSUIHeartBeat _heartBeatThread:] + 664
5 com.apple.Foundation 0x915d4d84 __NSThread__main__ + 1004
6 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 16:
0 libSystem.B.dylib 0x94752bec __semwait_signal + 12
1 libSystem.B.dylib 0x9478f478 _pthread_cond_wait + 1580
2 com.apple.ColorSync 0x96ddc050 pthreadSemaphoreWait(t_pthreadSemaphore*) + 36
3 com.apple.ColorSync 0x96defbbc CMMConvTask(void*) + 48
4 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 17 Crashed:
0 com.apple.QD 0x9514468c PBXPatCopy + 132
1 com.apple.QD 0x9513acf4 DrawLine + 560
2 com.apple.QD 0x951356e8 LineTo + 48
3 com.adobe.illustrator 0x0010e4d0 0x1000 + 1103056
4 com.adobe.illustrator 0x005e3d48 0x1000 + 6171976
5 com.adobe.illustrator 0x005e4080 0x1000 + 6172800
6 ...ple.CoreServices.CarbonCore 0x900e4428 PrivateMPEntryPoint + 76
7 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 18:
0 libSystem.B.dylib 0x9474c238 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x9478f384 _pthread_cond_wait + 1336
2 com.adobe.illustrator 0x00b1a8f4 AWS_CUI_SetPromptMessage(long, adobe::aws::gen::String<unsigned short>&) + 75288
3 com.adobe.illustrator 0x0010cfc8 0x1000 + 1097672
4 com.adobe.illustrator 0x005e3d48 0x1000 + 6171976
5 com.adobe.illustrator 0x005e4080 0x1000 + 6172800
6 ...ple.CoreServices.CarbonCore 0x900e4428 PrivateMPEntryPoint + 76
7 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 19:
0 libSystem.B.dylib 0x94752bec __semwait_signal + 12
1 libSystem.B.dylib 0x9478f478 _pthread_cond_wait + 1580
2 com.apple.QuartzCore 0x911c5110 fe_fragment_thread + 48
3 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 20:
0 libSystem.B.dylib 0x9474c1d8 mach_msg_trap + 8
1 libSystem.B.dylib 0x947530fc mach_msg + 56
2 ...ple.CoreServices.CarbonCore 0x900c2084 TS_exception_listener_thread + 108
3 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 21:
0 libSystem.B.dylib 0x9474c248 semaphore_timedwait_trap + 8
1 ...ple.CoreServices.CarbonCore 0x900f8858 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x24385a88 0x24351000 + 215688
3 ...ple.CoreServices.CarbonCore 0x900e4428 PrivateMPEntryPoint + 76
4 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 22:
0 libSystem.B.dylib 0x9474c258 semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x9478f374 _pthread_cond_wait + 1320
2 ...ple.CoreServices.CarbonCore 0x900c49e4 TSWaitOnConditionTimedRelative + 240
3 ...ple.CoreServices.CarbonCore 0x900e6200 MPWaitOnQueue + 272
4 com.apple.DesktopServices 0x96a488b4 TFolderSizeTask::FolderSizeTaskProc(void*) + 88
5 ...ple.CoreServices.CarbonCore 0x900e4428 PrivateMPEntryPoint + 76
6 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 23:
0 libSystem.B.dylib 0x9474c258 semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x9478f374 _pthread_cond_wait + 1320
2 ...ple.CoreServices.CarbonCore 0x900c49e4 TSWaitOnConditionTimedRelative + 240
3 ...ple.CoreServices.CarbonCore 0x900e6200 MPWaitOnQueue + 272
4 com.apple.DesktopServices 0x96a488b4 TFolderSizeTask::FolderSizeTaskProc(void*) + 88
5 ...ple.CoreServices.CarbonCore 0x900e4428 PrivateMPEntryPoint + 76
6 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 24:
0 libSystem.B.dylib 0x9474c258 semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x9478f374 _pthread_cond_wait + 1320
2 ...ple.CoreServices.CarbonCore 0x900c49e4 TSWaitOnConditionTimedRelative + 240
3 ...ple.CoreServices.CarbonCore 0x900c47b8 TSWaitOnSemaphoreCommon + 428
4 ...ple.CoreServices.CarbonCore 0x900f6924 TimerThread + 68
5 libSystem.B.dylib 0x9478e0d0 _pthread_start + 316
Thread 17 crashed with PPC Thread State 32:
srr0: 0x9514468c srr1: 0x0200f030 dar: 0xb002f800 dsisr: 0x42000000
r0: 0xff000000 r1: 0xf0112d90 r2: 0xff000000 r3: 0xf0112dd8
r4: 0x00000011 r5: 0xf0113032 r6: 0x00000001 r7: 0xb002f800
r8: 0xff000000 r9: 0xf01130b2 r10: 0xf01130d2 r11: 0xf01130b2
r12: 0x00000000 r13: 0x00fa0000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x40000000
r20: 0xf0113568 r21: 0x00000010 r22: 0x00000000 r23: 0x0aa45954
r24: 0x0aa45954 r25: 0xffffffff r26: 0x00000000 r27: 0x00000020
r28: 0xf011312e r29: 0xffffffff r30: 0x00000000 r31: 0x9513aadc
cr: 0x22848424 xer: 0x20000000 lr: 0x9513acf8 ctr: 0x95144608
vrsave: 0x00000000
Binary Images:
0x1000 - 0xf96fef +com.adobe.illustrator 367 (14.0.0) <c7d8f5f8e1f24fc8854822813b56c1b1> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x1251000 - 0x1262ffb com.apple.carbonframeworktemplate 1.0 (1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x1268000 - 0x1287fff +AdobePDFSettings ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x129f000 - 0x12e1feb +com.adobe.illustrator.aiport AIPort version 1.0 (1.0) <ef237a028edf4feaa4fbf6b3a2e68542> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x135e000 - 0x135ffdf +SPBasic ??? (???) <1ce8ede7d93944c8a16a238fae259cb8> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1362000 - 0x1369fcf +com.adobe.coretech.adobesplashkit AdobeSplashKit version 1.0 (1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x1372000 - 0x1474fdf +AdobeACE ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x148f000 - 0x19a6fc7 +AdobeAGM ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1b11000 - 0x1b4ffef +AdobeARE ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1b57000 - 0x1b7efd1 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1b8e000 - 0x1badfd7 +AdobeBIB ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1bb6000 - 0x1bd9fef +AdobeBIBUtils ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1be5000 - 0x1e86fc7 +AdobeCoolType ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1f08000 - 0x200fff3 +AdobeExtendScript ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x208c000 - 0x2165fff +AdobePDFPort ??? (???) <74c057476e4c4e3e86a3f6e036d28a73> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x219a000 - 0x27defc3 +AdobePDFL ??? (???) <64df517cfe0a490ca0be1f147d9e4f28> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2917000 - 0x29f4fc7 +AdobeScCore ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x2a50000 - 0x2aeefe1 +AdobeSVGExport ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x2b1b000 - 0x2dcdfc7 +AdobeSVGRE ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x2eab000 - 0x2f15fd3 +AdobeXMP ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2f23000 - 0x3012fef +FileInfo ??? (???) <2ccf6adb49464d028edf553930e8475c> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x3043000 - 0x30c7fc7 +AdobeXMPFiles ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x30de000 - 0x31c1edf +libicui18n.dylib.36.0 ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicu i18n.dylib.36.0
0x326a000 - 0x3356663 +libicuuc.dylib.36.0 ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x33b8000 - 0x3d6875f +libicudata.dylib.36.0 ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x3d6b000 - 0x415bfeb +AdobeMPS ??? (???) <0125a5cf00b344e1bcd4a2e58a10347f> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x41e4000 - 0x439afef +com.adobe.amtlib amtlib 2.0.1.10077 (2.0.1.10077) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x43cb000 - 0x4465fc7 +libicucnv.dylib.36.0 ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.3 6.0
0x4491000 - 0x48b9fef +com.adobe.linguistic.LinguisticManager 4.0.0 (7863) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x4969000 - 0x4a02fcb +com.adobe.amt.services AMTServices 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:31:09) (2 . 0) <bf3de94bd2e04f328550d9bab3c49040> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x4ab6000 - 0x4feafe7 +AdobeOwlCanvas ??? (???) <9339f911e537443eb636bf7cb13835e2> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x5117000 - 0x51bcfef +WRServices ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x5340000 - 0x5345fff +com.adobe.AdobeCrashReporter 2.5 (3.0.20080806) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x534a000 - 0x535fffb +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
0x5368000 - 0x539cfff +com.adobe.headlights.LogSessionFramework ??? (2.0.0.06112008) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x53c4000 - 0x53d6fff +LogTransport2 ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogTransport2.framework/Versions/A/LogTransport2
0x53df000 - 0x53e6fc3 +com.adobe.pip ??? (1.0.0.220) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x53eb000 - 0x540cff1 libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x5414000 - 0x560aff7 +AdobeOwl ??? (???) <081c0345904d4cbaa3a6c21957abe44f> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
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0x10c890
osufirefly,
You may have a look the Other options , especially the first hint about corrupt fonts.
It says:
1. Corrupt font(s): you may move all (non system) fonts out of the Windows fonts folder (or the corresponding Mac folder) and move them back in; font moving may be done in groups; this is reversible.
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please adviceHello<!-- XXX you may wish to edit this greeting, and other parts of the response so that it is personalised to the question asked.-->,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
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#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b> Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. <!-- Starting in Firefox 31, the Firefox uninstaller no longer lets you remove user profile data.Ref: Bug 432017 and https://support.mozilla.org/kb/uninstall-firefox-from-your-computer/discuss/5279 [Fx31] Windows uninstaller will no longer offer the option to remove personal data -->
Latest Version of Firefox Beta(Stable One) is 35.0 Beta 8
Please report back to say if this helped you!
Thank you. -
Attached is the error image.
FCP X (10.1.3) crashes again and again. Whenever I try to open my library before loading up it crashes. please help ????TThe image is not being displayed.
Hold down the option and command keys when you launch and delete the preference.
Russ -
I have tried to re-install iTunes 11.0.3 at least 6 times.
I have also downloaded iTunes 11.0.3 at least 5 times.
I have changed my Apple ID password.
I have downloaded (again, I've done that many times) iTunes 11.0.3, then I switched off the iMac, then restarted the wi-fi modem. Switched on the iMac, loaded iTunes, same problem.
I tried to just switch off the wi-fi, did the same as point above, same problem.
Even tried to change the system date to 2038, this only seemed (although I doubt it) to fix the "not responding" issue which I had this morning.
The Apple ID password issue, where it asks me for the password loads and loads of times (probably 50 times or more), one after the other has been happening for about 3 days now.
Here is a copy of my message problem:
iTunes Problem, can't seem to find a solution online.
I am running OS X 10.8.3 on an iMac, have just loaded iTunes 11.0.3 a few days ago.
Firstly, I'd open iTunes and it would immediately say it was not responding, I'd have to force quit, try again, re-boot, try again etc. I tried re-installing iTunes, changing password, everything to no avail, then changed my date to 2038, and voila it started responding (no, don't ask me, I just read in online and was desperate enough to try it). Of course, I don't believe that this actually helped, I would like to know what did help or if there is something specific one needs to do to fix this.
I have not been able to get rid of this problem: Whenever I try to make a purchase it asks for my Apple ID password, dozens of times until I give up and press cancel, cancel, cancel.
Why does it do this? I don't want to purchase anything because I can't keep typing in my password again and again. I'm not exaggerating.
As I mentioned, I have tried to re-install iTunes, about 6 times, and I changed my password. I still get the same problem.
Also, my iTunes still looks like the classical iTunes and doesn't have the new interface.
Has anyone experienced this and was able to fix it, or does anyone know what the problem is? Please help, I'm at my wits end.Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library. -
Error 1321, again and again and again...
Hi all,
I have followed the tutorial to correct autorizations to install the update of acrobat X again and again and again... (http://kb2.adobe.com/cps/403/kb403915.html#main_WinVista) but these autorizations are encapsulated in another autorizations then it's neverending... I have tried to correct autorizations of the main folder too without any success.
Even the installation of the new CS5.5 on Windows 7 is terrible. It was impossible to install Acrobat X and it was impossible to uninstall Acrobat 9 to make the installation of the version X easier. It was already the case for the previous versions since the CS3, but now... I have finally installed Acrobat separatelly as trial version and pried.
I use Adobe products since Photoshop 2.5 with a lot of pleasure but now the Windows installer of Adobe is probably the worst i've seen.
Any ideas, suggestions or comments ?Thanks all for your help.
A little feedback of my processes :
I have finally uninstalled my CS5.5 and my CS4, used the cleaning tool from Adobe, used a registry cleaner, deleted all hidden and not hidden folders in relationship with Adobe (Program files, Common files, Application Data, ...). Restarted Windows several times.
I have renamed the Config.Msi folder, restarted the Windows installer, disabled my Norton Antivirus and started the install of CS5.5 in an Administrator account. The CS5.5 has been now installed without fatal issues (only alerts for 64 bits applications, my system is in 32 bits). I have started all main applications from the CS5.5 (Photoshop, Acrobat, Illustrator, InDesign, ...), all work fine.
Now, i have restarted my Windows, disabled my Norton, renamed the Config.Msi, started Windows with minimal startup applications and i still have error 1310 for the installation of the Acrobat update with the same kind of error "verity if you have privilege access to this folder". It's a Kafka story...
I have tried also in safe mode but it doesn't work because the Windows installer service seems to not be started in this mode.
Well, i know my system is a little bit unusual because i have made an update of Windows from Vista to 7 and this laptop is a little bit old. But all other applications i buy work fine on this system. I have problems only with the Adobe installer since the CS3... I think it's the sign of something wrong with the Adobe Products. I have made all i'm able to do as an average level user...
If you have another ideas...
Thanks again. -
MY PC IS WORKING VERY SLOWLY AND HANGING AGAIN AND AGAIN
HELLO
MY NAME IS AKSHAY RAHAR & I HAVE A HP LAPTOP (PAVILION G6 WITH 500 GB HARD DISK , 2 GB RAM , 1 GB GRAPHIC CARD ). IT IS WORKING VERY SLOWLY AND HANG UP AGAIN AND AGAIN .. I REBOOTED IT 3 TIMES BUT I'M FACING SAME PROBLEM PLZ HELP ME ....There are many reasons why a PC " behaves" this way.
These annoying " gliches" may be caused by an overloaded hard drive, overworked CPU, Malware, running 2 AV 's, unnecessary data, Browser addons or you may have unnecessary programs running in the background etc....
What follows is a series of generic troubleshooting steps that you may care to try...
Make sure all intake/exhausts vents are clean along with all fans.
Get some temp monitoring software. Download cpu-z and gpu-z (both
free) and keep an eye on the video temps
It could be a hard drive that is going bad or corrupted.
To check a hard drive see Check Disk...
In an administrators account type cmd in search.
In cmd type sfc /scannow.
This will report and fix minor problems.
Take note of what is said at the end.
Should your computer freeze, try to do the tests in safe mode.
Go to search, type device manager and look for any yellow warning markers.
Type event viewer, in search (by start button) > Windows Logs > Application
Look for RED critical errors that say app hang, app crash, or anything that relates to the CURRENT problem.
Note the event ID, and the source codes and Google search them.
If overclocking, restore to original.
Try in
safe mode; report back if it works properly.
Clean boot.
You may discover what is causing your problem.
Advice offered in good faith. It is your decision to implement same. Wanikiya and Dyami - Team ZigZag -
I tried to update my ipad air to 8.1, while istalling updates suddenly it went to recovery mode. Now when I try to restore factory settings it keeps restarting again and again.What shall I do in this situation?
This is Linda again. The new iPad actually as not restored on my employees computer. I thought it was working. Message said the device is in recovery mode and can not be restored. I have been at the Apple store for a total of 6 hours and on the phone with support for at least 4 hours. And now the replacement has crashed??? Has this happened to any one else?
-
Again and again, Nokia won't solve this problem!!!...
Hi,
Today, When I reboot N96, all my messages are gone, they all deleted / killed by Nokia again!!!
Again and again, Again and again, ....,
Thanks.
Solved!
Go to Solution.It's probably unlikely that there will be more updates for the N96 - 30.033 was over a year ago, and the phone has been out of product for some time.
To answer your points:
1 & 2 - I have been using the N96 since September 2008, mine is a generic Finnish/Swedish model and it has never had this issue.
3 - Captured photos are not deleted from the phone. The photo gallery doesn't reflect folders, all of the 'albums' are based on a database. If that database corrupts, the albums appear empty but your photos are NOT deleted - they are simply no longer flagged as captured - they will still appear in 'all photos', and are still in the images file under the correct month in File Manager.
4 - The N96 was introduced at a time when Nokia didn't put SIP and VOIP clients in phones because they were in league with the people behind Gzmo. Sorry, but as I said it has been a long time since there has been an update and I doubt one will be added now.
5 - All S60 phones can be victim to reboots from time to time, just as Windows crashes from time to time. Personally, I have found that Maps 3.0 causes reboots a fair bit. One issue is a lack of phone memory on this model, occasional reformats to rest back to original condition can help, as does being careful not to store things unnecessarily in phone memory when mass ùeùpry or card is an option.
6 - This repeats from point 4.
7 - Correct, but hardly an issue as radio is for listening to rather than looking at - most users will have the phone in a pocket or holder as they walk down the street listening to the radio. -
I have Adobe Premium CS5 for MAC. My Dreamviewer CS5 opens but shuts down right after first view again and again. With no error information.
I have tried to download it again (web download link) with reopening the computer, but still it does not work.
Did not ask any serial numbers at all so I assume I was able to "smell" existing program on computer.
As Dreamviewer is part of bigger package, do i have to install only this program, web design set or what?
Do I have to download some other programs to get it work? All other graphic and web programs open and work properly.
What to do? Will it install it again if not uninstalled first?For something like this, I would try clearing the program cache first: Deleting a corrupted cache file
Then restore preferences if the cache trick didn't work: Restore preferences | Dreamweaver CS4, CS5, CS5.5, CS6
And finally, if neither work, reinstalling using the cleaner tool instructions here: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
Adobe Updater keeps downloading again and again
Hi, I'm posting here for lack of a more appropriate forum, I searched for one on Adobe Updater but couldn't find any.
Lately the Adobe Updater has been launching informing me that new updates are available from my products (I'm on CS4, production suite), when I click on details all products have updates available, I click ok and it downloads something in the size of 3.7 mb, give or take, but immediately after it;s done downloading it prompt me again to download the new version available, if I keep con clicking ok, the loop will continue to go on and on, until I hit cancel, but then as far as I notice, nothing gets installed.
Can some tell me what's going on?
Thanks,
D.Problem with Adobe CS4 started when Adobe Updater fail to update Adobe Acrobat Pro 9.1.3 to 9.20.
What I did was to uninstall Acrobat Pro 9.1.3, reinstall it from CS4 DVD. Then run updates to 9.2. The update success in this case. However, during the DVD reinstall process many components also have been installed by Adobe CS4 as well.
Now I have another issue occured. Adobe Update in Photoshop CS4 prompted me to install Camera Raw Update 5.5. I did so, but after installed,wnen I run Adobe Updater, it prompt me to update Camera Raw 5.5 Plugin again and again in loop.
I downloaded Camera Raw 5.5 install file from Adobe, run it separately. It won't do anything, stated that I have already had Camera Raw 5.5 installed.
So how can I get out of this annoying problem. Adobe I paid for the product that is getting more and more buggy and complicate!
Can any friend here help me out of this annoying situation? Thank for advice in advance -
KDE 4.11: akonadi nepomuk feeder segfaults again and again
Following an update, akonadi_nepomuk_feeder has begun to constantly crash and restart itself only to segfault again and again every few minutes.
Need help.
akonadi_nepomuk_feeder PID: 1743 Signal: Segmentation fault (11)
Application: Akonadi Nepomuk Feeder (akonadi_nepomuk_feeder), signal: Segmentation fault
Using host libthread_db library "/usr/lib/libthread_db.so.1".
[KCrash Handler]
#5 0x00000000023513b0 in ?? ()
#6 0x00007fba7e2773dc in KJob::kill(KJob::KillVerbosity) () from /usr/lib/libkdecore.so.5
#7 0x000000000040e48a in _start ()Welcome to Arch's forums.
Googling, I found https://bugs.kde.org/show_bug.cgi?id=323672.
I can't tell from what you've posted what might be relevant but take a look at https://bugs.kde.org/buglist.cgi?quicks … muk_feeder. -
when i login on game center it say enter your birth date when i enter it and i perss next the birth day will come again and again what should do
Start a game with Game Center and go from there.
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