CS4 crop in Adobe Media Encoder

Hi,
First question is there no forum for the Adobe Media Encoder
that ships with CS4 FlashPro (master collection)?
this seemed the best place possibly
I have a video in quicktime format. Quicktime player says it
is 720x480.
When I play it in Quicktime it has black bars top and bottom.
When I look at it in Media encoder it has black bars top and
bottom.
I turned on crop in the input window, and adjusted to remove
the black bars.
I set output to change output size. It said output 720x350.
makes sense.
the rest of the settings are f4v same as source default.
When I view the output window in media encoder it appears to
have black bars on the sides?
when I load the video into a video player in flash with
scalemode set on noScale it has black bars on the sides, top and
bottom black bars are gone.
what's the deal, I just want it the same size with the black
bars gone from the top and bottom, why do I have side bars now??
thanks
mark

Hi Mark,
I tried the following steps and it worked for me, can you
also try out the same at your end?
1. Import file in AME, choose FLV | F4V format and click
preset link to launch settings UI
2. Choose preset F4V Same As Source
3. In Source Preview, Click Crop icon and drag crop rectangle
to crop out the black portion (top, bottom bars)
4. In Output Preview, change Crop Setting to 'Change Output
Size'. This should remove the black portion from the encoded video.
This however, will reduce your output video size also (so that
there is no squishing).
Thanks
Aurobinda

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(extract)
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I'll try to explain all details:
MacPro 1.1 (mid 2006) under Mac OS X 10.4.11 (Darwin 8.11.1 kernel)
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