CS4 Design Premium conflicts with other programs

I have installed CS4 Design Premium with great difficulty on a Windows XP service pack 3 machine. I also got to about 90% and the program would stop. I eventually installed Photoshop, Illustrator, Flash and InDesign individually. It appeared that all programs were working except Illustrator. When I tried to launch Illustrator I received the following: "Illustrator.exe Bad Image The application or DLL C:\Programs Files\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\Alcid.dll is not a valid Windows image. Please check against your installation diskette."
I ended up uninstalling Illustrator. I was going to reinstall it but then I started having other issues.
Since installing, everything slowed to a crawl. Internet Explorer crashes, even Notebook crashes. There seems to be some sort of conflict with CS4 causing instability. If Adobe support was available I would call them. They are unavailable until October 14. Does anyone have any suggestions?
I am going to uninstall all of CS4 in hopes of stabilizing my computer. Other than that I don't know what to try.
Any help would be appreciated. Thanks.
Windows XP Service Pack 3
2.80 GHz
1GB RAM
Device drivers are up to date

I probably will buy more RAM but I don't think that is my problem. I have the conflicts without even opening any of the Creative Suite Programs. Something running in the background is probably the cause. What does Creative Suites run in the background? I uninstalled the Media Player. I am wondering if it is related to Acrobat 9 Pro, Acrobat.com, or Adobe Drive? Do I need Acrobat.com? What for? What is Adobe Drive?
By the way I have over 400 GBs of hard drive space available. When I look at the RAM usage it is OK. Thanks for any help.

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Is adobe Cs4 design premium compatible with macbook pro 2011?

I just bought a macbook pro 2011, 2.2 ghz quad core i7 to work with my adobe design premium 4. I heard many software have problems with mac os lion. I got so worry and want to return the macbook. Does anyone know if i can run adobe cs4 on this new macbook pro or should i return it? Thank for your responses.

i am running design premium CS4 on a Pro with Lion and have had no real problems. using DW, PS, ID, FL and BR without any issues.
NB: WHEN YOU INSTALL, BE SURE YOU NOMINATE A SUBFOLDER IN YOUR APPLICATIONS TO INSTALL TO, OR YOUR APPLICATIONS FOLDER WILL BE OVERTAKEN WITH CS4 ICONS.
apologies for the caps, but this is really important. I didn't do this and it resulted in the only problem i am having with the software, which is not a huge deal, only affecting AME as far as i can tell, though I can't figure out how to fix it, have asked on this forum without luck (so far!)
hope this helps

Conflicts with other programs.

Dreamweaver MX 2004 seems to be preventing oher programs from
working correctly. When I try and open some programs they won't
open and I see the Dreamweaver (green circle with "d") in place of
the correct programs "symbol" in my Dock.
I have a Mac G4 running on OS X 10.3.9.I keep getting the
serial # prompt when I open Dreamweaver. I tried downloading
Product Serialization Hot Fix Updater but it didn't unzip after I
downloaded it. (I have Stuffit to unzip files). Therefor I couldn't
ru the fix. BTW I had downloaded the trial version and the trial
period is over. I

I probably will buy more RAM but I don't think that is my problem. I have the conflicts without even opening any of the Creative Suite Programs. Something running in the background is probably the cause. What does Creative Suites run in the background? I uninstalled the Media Player. I am wondering if it is related to Acrobat 9 Pro, Acrobat.com, or Adobe Drive? Do I need Acrobat.com? What for? What is Adobe Drive?
By the way I have over 400 GBs of hard drive space available. When I look at the RAM usage it is OK. Thanks for any help.

CS4 Design Premium (Windows) installer files?

I purchased CS4 back in late 08, installed it on my then-laptop, and now I've got a new (Windows) laptop I want to install it on. When I looked for it in the case on my shelf, the box was empty! When I called Adobe today, they verified my license, but said they no longer have it available for download and I should ask "The Experts" in Forums if anyone has installer files I can download. It sounds crazy to me that Adobe just couldn't keep this somewhere for me to access, though I grant them that I'm the idiot who lost my media so what can I say. Can anyone help? Thanks.

Mylenium--Thanks for the link but it doesn't seem to be working for me. When I clickthru, I see CS4 links (file 1, 2, 3). When I click on File 1, I'm brought to Adobe's "Resume your Adobe Download" page, which says to sign in and resume the download (http://www.adobe.com/support/downloads/dlm/). . I sign in, pick
TRIAL DOWNLOADS
Sign in and resume your trial downloa
and it takes me to http://www.adobe.com/downloads/ which as Mr. Adobe Support said, no longer offers CS4 Design Premium.
Any other ideas out there?

Upgrade CS4 design premium to CS5.5 standard, what happens with my web apps?

Hi,
I'm planning to upgrade my CS4 design premium to CS5.5 design standard, but I still like to use Dreamweaver from the CS4. Does anyone know if this is possible. I've chatted with an Adobe sales employe who said I can only upgrade to CS5.5 design premium in order to keep using dreamweaver but I read that other people are using different versions of CS simultanously on 1 computer. Any thoughts?
Thanks alot!

I respectfully disagree. The license includes a stipulation that you can continue to use the earlier version during a transition period. There is no set time limit there. I have CS3, CS4, CS5 and CS5.5 installed.
Bob

CS4 Design Premium on a new iMac with Yosemite

I am having trouble installing CS4 Design Premium from the original disks on a new iMac with Yosemite. It keeps going to an upgrade request and won't accept my serial number.
Any ideas on what I am doing wrong?

I am not a Mac person but it sounds to me CS4 is too old for Yosemite.

I own Adobe CS4 Design Premium Suite and want to install it on 2 computers in my home. Can I with 1 serial number?

I own Adobe CS4 Design Premium Suite and want to install it on 2 computers in my home. Can I with 1 serial number?

Yes. A single user license allows for activated installations on two machines of the same platform type (Windows versus Mac). A limitation in this allowance is that only one of the machines can be using the Suite software at any given time.

PS CS5 install compatibility with CS4 Design Premium

I am wanting to install PS CS5 Extended when I already have CS4 Design Premium (with PS CS4 extended) installed. Can I keep PS CS4 as part of the suite and simply install PS CS5 as well or is that going to create problems?

Yes, you can keep CS4 and install CS5.

Please Help Me -- CS4 Design Premium and CS4 Production Premium on Same Machine

We are a non-profit organization that gets donated software at a great price but you're limited to what's available. We bought the CS4 Design Premium Suite last year (CDs). I called the Adobe sales department to find out if I could run CS4 Design Premium on the same machine. They told me that I could. So I bought CS4 Design Premium as a download. It took a tremendous amount of time just to download the package, and once installed Premiere Pro would not run properly. I called tech support and spent 9+ hours on the phone and no resolution. They had me doing everything -- uninstalled both packages six times. They kept telling me I didn't have enough RAM (and I knew that was wrong because I have been editing using AVID before deciding to go with Adobe -- and I had the CS3 Adobe Premiere Pro, Soundbooth and Encore running on my E drive with no problem before I went ahead and bought CS4 Production Premium).
I took my computer back to the company that built it and they suggested that I replace my graphics card and sure enough, Premiere Pro worked fine. Everything seemed to work fine in both packages except Adobe Acrobat. When I opened a pdf file, Acrobat asked for a serial number, but wouldn't accept my Design Premium serial number. I called tech support thinking they would give me a different serial number for Acrobat or something simple. Needless to say after 3 hours, and uninstalling the software again, they told me I couldn't run two CS4 suites on the same computer. Then a supervisor told me I could run both suites, but I would need to run a cleanup program, uninstall both of my suites and start again!
All software in CS4 Design Premium installs except Acrobat. It is grayed out on the install screen as if it's already installed, and when I try to open a pdf file, the installer pops up, installs Acrobat, and asks for a serial number. When I enter the serial number, it gives me a red "x".
SOMEBODY PLEASE HELP ME!
I don't know where to turn now ... is there anybody in the United States that I can get help from?
Can Adobe deactivate my CS4 Design Premium and Production Premium and send me the Master Collection CS4?
Please help me if you can!

This is a user to user forum that is not monitored officially by either Adobe Technical Support or Adobe Customer Support. The issue you raise with regards to trading two copies of a suite for one of another is nothing that anyone here can assist you with.
Please contact Adobe Customer Support directly by phone. They are the only ones who can assist you with this.
- Dov

Acrobat 9 Pro will NOT install (CS4 Design Premium)

Acrobat 9 Pro will NOT install (CS4 Design Premium)
Acrobat Pro 9 will not install (FAILED), although every other program on the CS4 DVDs did install properly.
I have followed the instructions, and have tried with no programs running, not even virus protection (which is an insane thing for Adobe to demand of a product being installed where the installation routine is expecting an Internet connection): FAILED.
I uninstalled my Acrobat 6 Pro, (a standalone Pro version that I had to have a few years ago.) I uninstalled that working program knowing I had no idea where my original Adobe Acrobat CD is located, so I was essentially cutting myself off of Acrobat Pro if the Acrobat 9 Pro install continued to fail.
I reported this to Adobe support online.
I have followed the instructions to disable startup items and services, then tried the Acrobat 9 Pro install: FAILED.
At that point, I gave up installing Acrobat 9 Pro. I didn't have any more time to screw with it - I would re-visit the installation failure later.
Lo and behold, a client sent me a PDF file of a brochure, in an email, and I had to grab some text from it to put on his website (Done in Dreamweaver CS4.) Well, damn, now I'll have to go back and get that install to work...FAILED!
Suspecting a problem in the installation routine on the DVD, I decided to download the trial version of Acrobat 9 Pro. So, I did. It downloaded and installed without a hiccup, and I had Acrobat 9 Pro working for 30 days...
I did what I had to do, using the trial version, then figured I would re-visit the installation issue later, when I had a few hours to dedicate to all the hell of calling Adobe software support, handholding, maybe registry edits, multiple reboots, and multiple attempts at doing everything again, just so the support person would know that I did follow all the steps correctly to prove thw outcome is sill FAILED!
Oh crap, I got another PDF file. No problem, I thought, I don't need to edit the PDF, just read it. When I tried to open the file, Acrobat 9 Pro plastered a screen over the program - the screen saying my 30 day trial version has now run out, demanded a serial number, or quit. My CS4 serial number would not activate it, and so I had to quit, not even being able to read the PDF file.
So, I un-installed the trial version of Acrobat 9 Pro that had installed without a hitch and had worked flawlessly for 30 days.
Now I'm going to have to visit hell, and get the software that I paid hundreds of dollars for to work...
Please STOP and NOTE: Acrobat 9 Pro installed perfectly from the downloaded Internet version. What does that tell you? There are no operating system issues, no hardware compatibility issues (which I knew anyway, as the OS and hardware is up to date.) Even more significantly, there is no issue with the Windows registry, or other versions of Adobe Acrobat that had been installed before in the machine. My conclusion was that it has to be a problem with the installation routine on the CS4 disks.
So, I spent an hour on the phone with Adobe personnel: software support, to customer service, to sales, to customer service, and back to sales. After software support came to the conclusion that I needed to UNINSTALL ALL OF CS4, and run a clean-up utility, I knew I had to try getting a new set of DVDs and hope the installation routine problems/bugs had been worked out.
After being batted back and forth by Adobe Customer Service and Adobe Sales, I finally got someone to agree to send a set of DVDs to me.
I got the DVDs. I tried to install Adobe Acrobat 9 Pro: FAILED
As I told the software support person, I do not want to un-install the entire CS4 suite. I have all of those programs working fine, and have about a dozen web sites within Dreamweaver CS4 painstakingly set up and active, and some of them are current projects that I am working on daily. I also have multiple extensions installed, and spent quite a bit of time getting all of those programs set up for my preferences and my work flow. I DO NOT WANT to uninstall the entire suite of applications to get Acrobat 9 Pro to install.
And the conclusion of the "sophisticated" Adobe Support Advisor as to what specifically was the instalation issue?
Adobe Support Advisor
The module found no solutions to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support
System Information :
Operating System = Windows XP
Locale = en
At this point, what I want is to know what registry keys to edit and which folder(s) to delete to eliminate previous traces of Acrobat. In other words, just exactly the tiny piece of the "clean-up utility" that I need to run in order to allow the *Y#^%@#&#(& installation routine to work for Acrobat 9 Pro. I have no intention of uninstalling Dreamweaver CS4, as that is my business livlihood, and I know that my Dreamweaver CS4 client files/sites could not be read by earlier Dreamweaver versions. Asking me to uninstall Dreamweaver, Photoshop, Illustrator, Flash, InDesign, and Fireworks is insane. Your bad installation routine is not my fault, and you cannot expect me spend countless hours getting all those programs set up the way I want and with all my client/work files working correctly and all the extensions set up properly. So, if Adobe software support refuses to tell me what registry keys need to be changed, then I want Adobe Sales to send me a new, standalone version of Acrobat 9 Pro on disk.
Dennis

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart.

Can't install CS4 Design Premium on Windows 7 Ultimate 32-bit

Hi All,
I've been scouring forums, and trying suggested fixes to no avail. I recently installed Windows 7 Ultimate 32-bit on a brand new internal hard drive. I'm in the process of removing all my apps from Vista and reinstalling on this OS. Here's a breakdown on what I've done regarding CS4 Design Premium:
1) Deactivated the install from Vista.
2) Verified with Customer Support that my license key is available for install and activation.
3) Disabled User Account Control setting in Windows 7.
4) Tried installing from the discs, only to get the error: "Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance."
5) Reattempted installation, as I've read that sometimes a second attempt will work fine. No good.
6) Downloaded and ran the Win CS5 Cleanup Script (which has an add-on utility for CS3 and CS4) in order to get rid of trace registry files. This did its job successfully.
7) Found an official trial of CS4 Design Premium, which downloaded straight from Adobe's website. Tried installing that, as I've read that the trial can be successful over the discs. No good.
Does anyone have any other help they can offer? Any suggestions would be greatly appreciated!
Thank you,
Jessica

It’s a head-scratcher. It appears that you took spsaxena’s advice and renamed the Config.Msi folder and then, during installation, a new new Config.Msi folder was created, but you weren’t allowed access to it?
You then “took ownership” of the new Config.Msi and still the install program stated it couldn’t write to a file in the folder? Was it able to write any “rbf” files in Config.Msi?
I’m on CS5 now, but I was running CS4 on an in-place upgrade to Windows 7, 64-bit — but I don’t recall that Apple supported CS4 installation on Window 7 That may be part of the problem.
It’s a long shot, but you could try setting the setup file to compatibility mode for Windows Vista 32-bit: right-click the executable, click the Compatibility tab, checkmark Run this program in compatibility mode for:, and select Windows Vista (Service Pack 2) from the drop-down list (or the others, you can play with them all). You can also check-mark Run this program as an administrator.

Adobe CS4 Design Premium Compatability

Hello,
My daughter is required to use Adobe CS4 Design Premium by her School. I will have to buy a new laptop for this purpose. In this regard, I have few queries:
Most laptops come with Windows Vista Home Premium (64-bit) OS. Since the Adobe website states that this program is certified for 32-bit, I am not sure whether CS4 could perform perfectly on Vista 64-bit platform?
If the answer to the above is yes, then I intend to purchase a laptop with specs of Intel Duo 2 Core T6500 (2.1 Ghz 800 FSB 2MB Cache), 4GB RAM DDR2 800 MHz, display 1280 x 800, and 250GB 5400 rpm hard drive. Is this hardware sufficient to run CS4?
I am a layman as far as technology is concerned. I called up Adobe technical support 2 times: first time they said it wont work and second time they said it will work!!. I am totally confused. Since this means a significant investment to me, I request help and guidance from anyone on this subject.
Thanks,
AlokSaap

As you realize, the sky is the limit in terms of how you can configure a system. You could literally spend $10,000 on a new production PC but that certainly would not necessarily buy you any advantage unless you had particular needs that could take advantage of the extra juice that such a pricey configuration provides.
The problem with your request is that it doesn't say really what the typical user of these 2 to 3 new production PCs will actually be doing. For example, are they doing simple web page design in Dreamweaver with occasional entry into Photoshop to edit low resolution images for web display? Or are they jack-of-all-trade designers with windows open in InDesign, Photoshop, and Illustrator simultaneously dealing with graphically very complex and large files? Dedicated to graphics work or are there half a dozen browser windows plus Outlook (or some other e-mail client) open simultaneously?
Personally, I tend to “over-configure” on the basis that if I buy high quality systems not quite at the bleeding edge, but closer to the leading edge, I'll have a system that has a useful lifetime of at least four to five years although Adobe does “allow” its engineering employees' systems to be replaced every three years. I am currently running on a Dell Precision 5400 workstation (current model is 5500) with dual Xeon Quad Core 3ghz processors, 8GB of memory, two 15000rpm SAS (serially attached SCSI) 300GB disk drives, a DVD+/-R burner, gigabit Ethernet, Bluetooth, and an nVidia Quadro FX 1700 video card driving a Dell 3007WP 30" monitor (2560x1600pixels). I have a very pedestrian Dell keyboard, but a Microsoft 8000 Bluetooth mouse. I do run quite a bit of stuff on this system using it as the hub in my office for running backups of other systems (to a bunch of IEEE1394-attached external drives), running InDesign, Illustrator, and Photoshop often in parallel, running tests against a development copy of the Adobe PDF Print Engine running on my system, as well as having e-mail and browsers open at all time. This system is running Vista Ultimate SP2 64-bit. This is really overkill for most users.
What you can get away for your users with of course depends on the tasks they will be running per my questions in the second paragraph above. Without those answers, some generalities:
(1)     Unless you are doing heavy video work, you really don't need more than one processor. A single processor at approximately 2.5 ghz or better with either 2 or 4 cores will do fine in most cases.
(2)     Memory is relatively cheap and will enhance performance more than almost any other resource you can buy today. In conjunction with that, go for either Vista 64-bit or Windows 7 64-bit (stay away from XP 64-bit like the plague). Why? Even though only Photoshop currently has a 64-bit version that can take advantage of 64-bit processing on its own, the 64-bit OS supports more than 3GB of memory and as such allowing larger amounts of real memory, you avoid the tremendous amount of disk thrashing that goes on as part of virtual memory paging operations when a whole bunch of applications running concurrently are competing for a small amount of real memory. I personally recommend 8 GB of memory in conjunction with Windows 64-bit as a minimum, even on new notebook systems!
(3)     Disk performance is also key, especially if you are dealing with large data files. As such, 10000rpm Serial ATA or 15000rpm SAS (serially attached SCSI) drives make a tremendous, noticeable difference in performance. However, high performance disks are quite pricey, especially the SAS ones since it is now a limited, specialty market. (For new notebook systems, avoid anything other than 7200rpm drives - the difference in cost for a 5400 versus a 7200rpm drive is quite small now. I just bought a new 500GB 7200rpm drive to update my notebook system - the cost of the drive was less than $150.)
(4)     You don't need a smoking video card (those things that cost upwards of $500 to $1000) to support the Adobe Creative Suite unless you are doing extensive video work or playing high performance video games in your spare time. Typically, a mid-range video card that supports very high resolution (such as 2560x1600) will be fine. What you don't want, either on a desktop system or a notebook computer, is an “integrated display adapter” that shares memory with the CPU. Typically, such video support appears on low end desktop and/or notebook computers - avoid like the plague!
(5)     For desktop systems, I'm partial to large, high resolution monitors even though my vision is quite good. I'm dealing with graphic arts and I need/want both high resolution and real estate. Although these 30" 2560x1600 monitors are relatively expensive, with reasonable care, they can last for years. I have one such monitor that is now in its fifth year with no degradation of quality. Cost per day is very low to keep your eyes from going crazy and to make your work more efficient. Once you use one these babies, you can't go back!
(6)     No preference on motherboards. That decision is generally made for you if you order a system from a major vendor. I personally am not into build-it-yourself systems. Not that I can't build those, but quite frankly, my own time is worth something and my biggest problem is having enough time to do everything I want. I get no particular pleasure in DIY computer building.
More if you give me more specifics about the usage profiles for the systems you will need to purchase.
          - Dov

CS4 Design Premium unable to Insall InDesign,Photoshop & Illustrator CS4

I have a Dell XPS 1330M with Vista (32 Bit) Ultimate SP1 with 4GB of RAM.
When I install disc 1 I get an error about halfway through that InDesign, Photoshop and Illustrator had errors in the install process. I've made sure that my anti-virus (AVG) and firewall was off (they were), I had no other programs running. I've run the AdobeCleanUp app and tried the reinstall again, no luck, same error.
I haven't copied the DVD's yet to the hard drive and run them, I'll do tha here next, does anybody else have another suggestion? I really want to get to work using the new software and am frusrated that I can't.
Thanks in advance for any/all comments...

Bob:
I did take you advice and give Adobe a call, it didn't work at first but with the following I was able to get the software installed...
Here were my steps...
Uninstalled EVERYTHING Adobe
Used Windows Install Cleanup as well
Shutdown/Restart
Install = Fail
Uninstalled again
Called Adobe
Recomended I use the CS3 Cleanup (I had used the CS4 Cleanup prior)
Went to C:\Windows\system32 and deleted the Macromed folder
Adobe asked that I create a new user called "Adobe" and install on there
Shutdown/restart
Install to my username = Fail
During the Shut Down/Restart and Install Adobe gave me a case # and I'd call back if I had any issues.
I double checked to make sure I was installing as an Admin (I was)
Still no luck...
I shut down and restarted using the Adobe User I just created...
When I went to the Programs I noticed that not only was CS4 there (not all components) but that Adobe Reader 8.1.2 was there, which I had already uninstalled. I had another user account set up so I deleted both of them.
Reran CS3 Cleanup (totally different results just on that alone)
Shut Down/Restart
Installed = SUCCESS!!!!
It took me 12 hours to do it but at last I can use CS4 Design Premium!!!!

Clean Deinstallation of CS4 Design Premium for Windows XP

Would very much appreciate any pointers or pointers to suggestions for a clean removal of CS4 Design Premium. Many Thanks.
Bob

Thanks very much John for your response. I am struggling with a printing problem since I installed Design Premium. When you have a free moment perhaps you might oblige me by looking at another of my threads in this forum. I do not know how to append or attach it to this response but this is the topic from a few days ago:
Jul 5, 2009 6:44 PM
Color and density printing problems with CS4 Design Premium
Today I printed very good prints from another modest program (Canon Digital Professional). The programs work space is s/RGB and both HP
printers were set up to s/RGB. Recalibrated my monitor today and it is still dead on. Then I tried s/RGB for CS3 and CS4 in Design Premium
and they were dark and muddy,some vibrant and color shifted colors and even solorized or posterized in several places. I don't need Photoshop CS4
and at this point I don't even want it if I can restore CS3 to it's period of greatness just letting the printers manage the color. I need IN DESIGN
and ACROBAT PRO for upcoming projects. If I cat't work out these problems, I will have to buy a $500 Emachine with 3 gig of memory and let
Design Premium live by it self. Thanks again,
Bob

CS4 Design premium installation questions

I have the student edition of CS4 design premium. I have gone through the process of obtaining a serial number and am ready to intall, but I have some questions.
One, I have been using trial downloads of Dreamweaver CS4 and Photoshop CS4 to try to learn the basic of using these two programs. The Dreamweaver trial period expires today. Should I uninstall my two trial downloads before trying to install the entire suite from the disks, or can I just put my serial number into the appropriate place for these two programs and then proceed to install the others from my disks?
Two, the set of disks I received (ordered through some third party supplier via Amazon) came with absolutely no instructions, manual or information about installing. There are three disks (labelled Content, Application 1, and Application 2) and an additional Learning Creative Suite 4 disk which doesn't seem to contain anything at all about installation. How do I know which one of the three main disks to start with for installation?

You cannot use the serial number for the student version of the suite (or any other version of the suite for that matter) on any individual programs. Totally uninstall those programs. Then install the suite starting with the Application 1 DVD. When prompted to, enter the serial number you were provided with. The install process will at some point request that you replace Application 1 DVD with Application 2 DVD. The content of the "Content" and "Learning" DVDs is optional and you can copy those to wherever you like on your file system.
Your "third party supplier via Amazon" should have provided instructions to you.
- Dov

CS4 Design Premium conflicts with other programs

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