CS4 Design Premium serial number not accepted?

We are trying to move an installation of CS4 Design Premium between computers in our organisation.
It has been successfully unregistered and uninstalled from the original old computer, but we are unable to successfully install it to the new computer.
If we select the English (International) language upon install, the installation fails, citing missing components in the application directory.
If we select English (US) upon install, the installation succeeds but we are unable to enter the provided serial number of the boxed install media - even though it is definitely the correct serial number.
Has anyone else ever seen this odd behaviour and found a way past it?

I haven't seen that strange behavior, but you can chat online with someone from India about it: Adobe Connect Chat Support

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    <Images removed by Moderator>
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