CS4 Design Premium Student Edition will not even begin the installation process

Help!
I have bought CS4 Design Premium Student Edition, I received the serial number okay, tried the installation process but stupidly hadn't quit a programme fisrt. I tried the process again but the SetUp window says 'Loading SetUp' and I get an 'Installer Alert' window pop up with nothing in it. I can't quit the Installer and have to Force Quit.
I've tried the CS4 Clean Script and it finds nothing to remove. Having spoken to Tech Support I tried CS3 Clean Script and it removed certain items, but the CS4 disc still won't work.
I have Photoshop 7 installed, would that be interfering?
What else can I remove before re-trying the installation of CS4?

I have tried shutting down and restarting and just a simple restart.
The guy from tech support didn't tell me to do that when I was trying the clean script stuff the other day but I've tried it sonce and there's still no joy.
Does it sound like I've got something preventing the installation process from starting if I get a blank 'Installer Alert' window appear?
Calling Adobe Support is such a pain. No answer for hours....

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