CS4 design premium student licensing, surface pro 2

back in 2009 i bought cs4 design premium package(windows) for school. two years later my computer was badly damaged and was wiped clean of all software and never used again. i now have bought the surface pro 2 and was planning on dowloading my cs4 for work on the go, but i have a few questions.
below are a few questions with added detail that i would need answering if i am to proceed any farther.
will i be able to download my cs4 design premium onto my surface pro 2 through an online download if i purchased the disc version back in 2009, or do i need a cd to usb device to dowload the software?
- only downloaded the software once on my old computer before it was damaged.
I lost the coupon/serial code, is their a way for me to find it again or redeem it.
- cs4 was downloaded onto my old windows computer, but the computer was badly damaged and the hardrive was wiped clean.
- before the hardrive was wiped my brother made a backup (would i be able to retrieve the code if l search through the backup?)
- when i first registered cs4 i gave a lot of personal/contact information, would this help me redeem my code?
- purchased cs4 at my schools book store. (don't see this being a problem, but thought i should add just incase)
- still have all the disc's and cd case, just lost the little piece of paper with the code.
will i be able to upgrade my cs4 to a more up to date software like cs5 or cs6 without the code?
i would really appreciate any help anyone can offer; thank you for your time.

No serial, no install, no updates. It's as easy as that. And forget about trying to retrieve your serial number from a backup - that's just not how it works. It's genuine cryptography and you probably missed the critical parts, anyway. For anything beyond that, you realyl have to call support. Yes, there is a chance they may have your details because with S&T editions registration is mandatory to obtain a serial and they should be listed on your Adobe account already. Otherwise just ask them and be persistent.
Mylenium

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Problem Installing CS4 Design Premium: Student License

Just picked up my copy, registered my copy/got serial number.
At first, I was confused as to which disk to enter first, one says Application 2 (says disc 2 when it's in the Mac) and one that says content.
No installation menu/instructions pop up when either CD is in.
"Disc 2" has an icon that says Adobe CS4 Premium and on clicking it has two folders, extensions and payloads.
Am I missing a disk? Perhaps Application 1?
Also, I had the trial versions of some of the programs, but I got rid of them, so that shouldn't be a problem right?
My computer store is closed right now or I'd call them. I'm a bit stressed because this is a big investment and it doesn't seem to be working.

Hi Anabel,
I just installed Design Standard and had the same question. I think you basically have to locate the installed CS4 programs on your hard drive (usually in the Apps folder). Basically, the "documentation" folder on the Content disc #2 is useless. If you expand the "goodies" folder, you'll see a folder of presets and one of plug-ins. To install them, you'll have to drag and drop the extra ones from the Content disc into the corresponding presets or plug-ins folders within the Photoshop program folder on your hard drive. Be careful--I think a few of the folders within can't just be dragged and dropped, since you'll overwrite a folder of the same name already installed with the original program.
Hope this makes sense. I think it's stupid that Adobe doesn't at least include a .pdf or .txt file explaining as such on the root level of disc #2, but I guess the figure it's common knowledge. Although, they do put the instructions of how to install for the disc #1, so why wouldn't they do the same thing? They do, however, include a .pdf (OptionalPluginsReadMe.pdf) of how to install those under the plug-ins folder on disc #2.

CS4 Design Premium Student Edition will not even begin the installation process

Help!
I have bought CS4 Design Premium Student Edition, I received the serial number okay, tried the installation process but stupidly hadn't quit a programme fisrt. I tried the process again but the SetUp window says 'Loading SetUp' and I get an 'Installer Alert' window pop up with nothing in it. I can't quit the Installer and have to Force Quit.
I've tried the CS4 Clean Script and it finds nothing to remove. Having spoken to Tech Support I tried CS3 Clean Script and it removed certain items, but the CS4 disc still won't work.
I have Photoshop 7 installed, would that be interfering?
What else can I remove before re-trying the installation of CS4?

I have tried shutting down and restarting and just a simple restart.
The guy from tech support didn't tell me to do that when I was trying the clean script stuff the other day but I've tried it sonce and there's still no joy.
Does it sound like I've got something preventing the installation process from starting if I get a blank 'Installer Alert' window appear?
Calling Adobe Support is such a pain. No answer for hours....

Lost serial number to install CS4 Design Premium Student Edition

I had CS 4 Design Premium Student Edition installed on my computer and a cs 5.5 software update installed. I reformatted my computer and updated to a newer OS. Later I tried to re-install my software and realized I lost my serial number. I cannot install the cs 5.5 update without having a previous version of CS installed. Does anyone know of a solution to this? I tried calling Adobe and they instructed me to use the chat. I'm still waiting for a response on chat, but I thought I'd post this while I'm waiting to see if anyone has any suggestions or ideas. I'd prefer not to update to Creative Cloud yet.

Yay! A guy in adobe chat was helpful retrieving it. Hopefully everything will work fine now.

Is adobe Cs4 design premium compatible with macbook pro 2011?

I just bought a macbook pro 2011, 2.2 ghz quad core i7 to work with my adobe design premium 4. I heard many software have problems with mac os lion. I got so worry and want to return the macbook. Does anyone know if i can run adobe cs4 on this new macbook pro or should i return it? Thank for your responses.

i am running design premium CS4 on a Pro with Lion and have had no real problems. using DW, PS, ID, FL and BR without any issues.
NB: WHEN YOU INSTALL, BE SURE YOU NOMINATE A SUBFOLDER IN YOUR APPLICATIONS TO INSTALL TO, OR YOUR APPLICATIONS FOLDER WILL BE OVERTAKEN WITH CS4 ICONS.
apologies for the caps, but this is really important. I didn't do this and it resulted in the only problem i am having with the software, which is not a huge deal, only affecting AME as far as i can tell, though I can't figure out how to fix it, have asked on this forum without luck (so far!)
hope this helps

Why can't I upload CS4 Design Premium (student version) on my new PC computer?

Greetings.
I just bought a new HP dv6t-7200 PC computer. It has Windows 8 on it. I purchased the student version of Adobe CS Design Premium a few years ago and was trying to upload it into my new computer.
When I put in the discs they sound like they're starting but then they wind down and stop spinning. I checked my "start" screen to view my "c" drive and it doesn't even show that the disk is in the drive.
Can anyone tell me why I can't upload these discus into my new computer? I get no error messages or any kind of message box stating that I can't upload the discs, so I don''t know what's wrong. The discus uploaded fine a few years ago on my last HP PC and it's a valid student version set.
Please help!
nunod

Download the trial from http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Ensure that you follow the Very Important Instructions on that page first otherwise the links will not work.
Activate the trial with your serial number.

CS3 to CS4 Design Premium Student upgrade?

Is this available? My girlfriend has CS3 Design Premium, and is taking a Dreamweaver class that requires CS4. I haven't been able to find a student upgrade. The student version of CS4 is ~$300, which is a bit high considering she already has purchased CS3. Any better options? Could she upgrade the Dreamweaver component separately? That's only ~$100 (not an upgrade, just the DW CS4 student price), but will it create any major incompatibilities, and if so, what would they be?
Thanks,
Mike

Hi Michael,
Thanks- do you have any idea about compatibility of Dreamweaver CS4
with the rest of the CS3 Premium Design package?
Mike

Australia - Upgrading CS4 Design Premium (Student Edition) to a commercial version.

Hey guys I have been searching for an answer for this question for some time.
I am still a student but friends and family have asked me to do some work for them and I want to do it legally as I know I am not allowed to use my Student Edition for commercial purposes.
Basically I have come down to the conclusion that I am able to do so according to this page: http://www.adobe.com/ap/education/students/studentedition/faq.html
It states:
"Can I upgrade from a Student Edition?
Yes, a Student Edition can be upgraded to a commercial version."
This forum has been really helpful so far just would like to clear this up.
Most importantly how would I go about upgrading to the commercial version and how much in $AU?
if anyone can point me in the right direction it would be greatly appreciated!
Cheers
Tally

yea I already know that In Australia your not allowed to use it for commercial work. It says on the box and in the documentation.
Have rang up two Adobe Gold partner software licensing companys, explained my situation and they seem to know what they are doing so just waiting for them to get back to me with the information and most importanly a quote on how much to upgrade.
Said it was just for personal use and only I will be using the programs so he said he will try find out the cheapest option.
Looking good...

Unable to Install CS4 Design Premium on new Macbook Pro

I have recieved an answer regarding my inability to install my software on my new computer, but it does not address the problem that there is no record of my previous purchase. I'm sure this is because it was purchased in 2009 and whatever e mail was sent to me with the serial number is now lost to history. Any suggestions out there?

I DID register my CS4 Suite in 2009. I am certain of that. I just don't have the e mail that was sent to me and I used a different email address at that time than I am using right now. What are my options?

Commercial use of Acrobat 9 Pro included in Creative Suite 4 Design Premium Student Edition

Hey!
So I have bought CS4 Design Premium Student Edition a few years back and I'm still a student by the way.
As far as I already know, prior to CS5 Student Editions were eligible for commercial use only in North America, but - does Acrobat 9 Pro still count as an integral part of Creative Suite? It can be bought separately as well.
The thing is - I wanted to convert a few PDF documents to fully featured forms for someone and sell them, because I own a licence of Acrobat Pro. Can I do that? Or does commercial use only refers to my own business and I can't sell the outcome of my work to someone else? How exactly does this work? I'm outside of US and I don't even know if I can count Acrobat 9 Pro as eligible to perform commercial work.
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Jakub

COntact support by web chat if you have serial number issues.
Mylenium

CS 5 Design Premium crashes on MacBook Pro 13 Retina (OS X Yosemite 10.10)

My CS 5 Design Premium (Student License) worked well on former Macs, but now on my current MacBook Pro 13 Retina (from end of 2013, with OS X Yosemite 10.10) they always crash within minutes, e.g. after choosing other fonts in Illustrator or exporting files. Is there anything I can do to fix this and work with my CS again?

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2. Safari > Preferences > Extensions
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Some of the Startup items are obsolete and needs to be updated.

Unable to open Adobe Acrobat Pro after CS4 Design Premium install

I recently purchased Adobe CS4 Design Premium. I attempted to install it Sunday, and it completed with an indication of success. I then tried to open all my applications to make sure everything went well, and Acrobat keeps coming up with the following error: "You can't open the application Adobe Acrobat Pro because it may be damaged or incomplete." I tried to remove it with the uninstaller, and it does not see it. I have tried to install it multiple times. I even swapped out the DVD drive to see if it was having problems reading the disc, but nothing has helped. I even tried to delete it entirely. I currently have a web case open, but they state that can take up to 3 days to be answered. I tried to call technical support, but gave up after an hour on hold. I suspect a bad disc, but I really don't want to have to wait a week or more to get the issue resolved through sending endless emails back and forth with a web case. I was hoping someone would have a good answer to my problem that would not require that. I am trying to install it on a fairly plain OS 10.6.2 system. It is a 2009 Mac Pro Quad with 6GB of RAM. As stated, so far none of the other applications are giving me any issue. It has just been Acrobat Pro.
Thanks.

I ended up finding the probable solution to this problem. I downloaded the trial version of CS4 Design Premium. Seeing that I had already installed CS4, it asked what application I wanted to reinstall. I reinstalled Acrobat. When I opened it the first time, it told me that the licensing server could not be reached. I opened Photoshop, then it again. It has worked fine since then. I have updated it to 9.3.1, so it should be good from here on out.

Is there a way i can install one licensed adobe cs4 design premium in both my desktop and lap top?

I just bought a macbook pro and would like to install adobe cs4 design premium on it, but I also like to keep it install on my desk top. Is there a way i can install one licensed application on both computers? Thanks for your help.

Read the license agreement . There will be a lot of impenetrable legalese gobbledygook in it, no doubt, but I bet it will be crystal clear on the subject of how many computers the software can be installed and activated on at once.
My money is on one.

How can I fix error code 131:4? Licensing for this product stopped working. I have windows vista home edition and CS4 Design Premium. I downloaded licensing zip file for windows but I can't seem to get it to launch. Look forward to help from anyone

How can I fix error code 131:4? Licensing for this product stopped working. I have windows vista home edition and CS4 Design Premium. I downloaded licensing zip file for windows but I can't seem to get it to launch. Look forward to help from anyone

Steve,
I appreciate your answer. While it might work, I'm a bit hesitant to remove the other programs as a possible solution since they are all currently working.
With Acrobat 9 Pro failing with the OS 10.7 upgrade, I'm hoping that there is a less severe solution.
Since the trigger appears to be 10.7 and may have something to do with the discontinued support of Rosetta, I could be spending a few hours working on a reinstall without a change. Yes, it might work. The "might" is the part that makes me hesitate.
Is anyone else out there on OS 10.7 and running Acrobat 9 Pro? Any issues with anyone else?
Thanks Steve. I do appreciate your offering a solution. I may end up trying it if nothing else comes together.
Mark

Acrobat 9 Pro will NOT install (CS4 Design Premium)

Acrobat 9 Pro will NOT install (CS4 Design Premium)
Acrobat Pro 9 will not install (FAILED), although every other program on the CS4 DVDs did install properly.
I have followed the instructions, and have tried with no programs running, not even virus protection (which is an insane thing for Adobe to demand of a product being installed where the installation routine is expecting an Internet connection): FAILED.
I uninstalled my Acrobat 6 Pro, (a standalone Pro version that I had to have a few years ago.) I uninstalled that working program knowing I had no idea where my original Adobe Acrobat CD is located, so I was essentially cutting myself off of Acrobat Pro if the Acrobat 9 Pro install continued to fail.
I reported this to Adobe support online.
I have followed the instructions to disable startup items and services, then tried the Acrobat 9 Pro install: FAILED.
At that point, I gave up installing Acrobat 9 Pro. I didn't have any more time to screw with it - I would re-visit the installation failure later.
Lo and behold, a client sent me a PDF file of a brochure, in an email, and I had to grab some text from it to put on his website (Done in Dreamweaver CS4.) Well, damn, now I'll have to go back and get that install to work...FAILED!
Suspecting a problem in the installation routine on the DVD, I decided to download the trial version of Acrobat 9 Pro. So, I did. It downloaded and installed without a hiccup, and I had Acrobat 9 Pro working for 30 days...
I did what I had to do, using the trial version, then figured I would re-visit the installation issue later, when I had a few hours to dedicate to all the hell of calling Adobe software support, handholding, maybe registry edits, multiple reboots, and multiple attempts at doing everything again, just so the support person would know that I did follow all the steps correctly to prove thw outcome is sill FAILED!
Oh crap, I got another PDF file. No problem, I thought, I don't need to edit the PDF, just read it. When I tried to open the file, Acrobat 9 Pro plastered a screen over the program - the screen saying my 30 day trial version has now run out, demanded a serial number, or quit. My CS4 serial number would not activate it, and so I had to quit, not even being able to read the PDF file.
So, I un-installed the trial version of Acrobat 9 Pro that had installed without a hitch and had worked flawlessly for 30 days.
Now I'm going to have to visit hell, and get the software that I paid hundreds of dollars for to work...
Please STOP and NOTE: Acrobat 9 Pro installed perfectly from the downloaded Internet version. What does that tell you? There are no operating system issues, no hardware compatibility issues (which I knew anyway, as the OS and hardware is up to date.) Even more significantly, there is no issue with the Windows registry, or other versions of Adobe Acrobat that had been installed before in the machine. My conclusion was that it has to be a problem with the installation routine on the CS4 disks.
So, I spent an hour on the phone with Adobe personnel: software support, to customer service, to sales, to customer service, and back to sales. After software support came to the conclusion that I needed to UNINSTALL ALL OF CS4, and run a clean-up utility, I knew I had to try getting a new set of DVDs and hope the installation routine problems/bugs had been worked out.
After being batted back and forth by Adobe Customer Service and Adobe Sales, I finally got someone to agree to send a set of DVDs to me.
I got the DVDs. I tried to install Adobe Acrobat 9 Pro: FAILED
As I told the software support person, I do not want to un-install the entire CS4 suite. I have all of those programs working fine, and have about a dozen web sites within Dreamweaver CS4 painstakingly set up and active, and some of them are current projects that I am working on daily. I also have multiple extensions installed, and spent quite a bit of time getting all of those programs set up for my preferences and my work flow. I DO NOT WANT to uninstall the entire suite of applications to get Acrobat 9 Pro to install.
And the conclusion of the "sophisticated" Adobe Support Advisor as to what specifically was the instalation issue?
Adobe Support Advisor
The module found no solutions to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support
System Information :
Operating System = Windows XP
Locale = en
At this point, what I want is to know what registry keys to edit and which folder(s) to delete to eliminate previous traces of Acrobat. In other words, just exactly the tiny piece of the "clean-up utility" that I need to run in order to allow the *Y#^%@#&#(& installation routine to work for Acrobat 9 Pro. I have no intention of uninstalling Dreamweaver CS4, as that is my business livlihood, and I know that my Dreamweaver CS4 client files/sites could not be read by earlier Dreamweaver versions. Asking me to uninstall Dreamweaver, Photoshop, Illustrator, Flash, InDesign, and Fireworks is insane. Your bad installation routine is not my fault, and you cannot expect me spend countless hours getting all those programs set up the way I want and with all my client/work files working correctly and all the extensions set up properly. So, if Adobe software support refuses to tell me what registry keys need to be changed, then I want Adobe Sales to send me a new, standalone version of Acrobat 9 Pro on disk.
Dennis

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart.

CS4 design premium student licensing, surface pro 2

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