CS4 Device Control offline with Panasonic AG-DVC2500 Deck

I am getting an offline message when i try to capture/output monitor from the Panasonic AG-DVC2500 dv deck on my brand new Quadcore - 4gb Ram computer. I tried my mini DV camera using same firewire cable and card and voila the computer goes online. I retried the dv deck and as if nothing is connected - can anyone help me find the way out of this problem asap. The deck works ok with my Pentium 2, Pentium 4 and Core 2 Duo laptop but not with my brand new computer.

Thanks Eddie,
I have gone through your link but still cannot locate the problem...as I
said in my original post, I have used the deck with different pcs and it
worked immediately, I used the mini dvd camera on the new quadcore pc with
same firewire cable and cs4 detected it immediately, I changed the firewire
card on the quadcore with same results - it seems that the computer / CS4 is
not recognizing the VTR...strange but do not know how I am going to work as
I bought this beast of a pc on purpose to expediate my editing time but now
I am left with a useless pc!
I have latest vista 64 update, latest drivers etc thus I am baffled cause
even my p2 still recognizes the DV VTR.
If you have an idea on what could be the problem please advise.
Regards,
ray

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This is frustrating.
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It is great and wonderful that most editors take firewire. Now, how many computers up until the time of my first post came with firewire? Not many. I just bought a mac last fall, that did not come with firewire. So, that statement does not take in the reality of what most people have.
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Device Control doesn't show Firewire & I can't communicate with my AJA IO

Device Control doesn't show Firewire & I can't communicate with my AJA IO
Posted: Aug 1, 2006 9:10 AM in response to: Patrick Sheffield
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I've seen one other post about this and I've tried the responses to it: trash prefs, rebuild permissions, reboot the computer (let it rest and uplug), trash quicktime receipts and reinstall, uninstall AJA software and reinstall.
The only thing I haven't tried is reinstalling my OS.
I'm on FCP HD.
I can capture and print to tape as an uncontrollable device. But I need to edit to tape tomorrow using the RS-422 to my digibeta deck via the AJA IO. It has worked in the recent past (last month), but in the past two weeks I can't control my deck.
Also, I get the message "This computer does not have any serial ports required by this protocol" when I try to set up a new RS-422 AV device control setting.
Help!

Jerry, I can't thank you enough. I still have a few hairs left on my head thanks to you.
I downgraded my AJA firmware and that did the trick.
I had been on the phone with AJA last week tryingto fix this problem and we had tried everything except that. You know, the trash quicktime receipts, trash prefs, hard re-boot, etc.
They were stumped and finally decided it was a Mac problem not an AJA problem. Ha! (Very nice folks though.)
Your's was an answer I didn't find anywhere else in all my searching of forums.
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I bought a second apple tv and would like to control it with the remote app but cannot find a way to add a second device. Anyone have an idea how to do that?

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Hi MillerMech,
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No communication with device control through AJA Io?

So this is weird (to me). I'm trying to capture a few Beta tapes and can't seem to get the device control going. For whatever reason I'm getting the "No Communication" message in my Log and Capture window. Of course, I'm getting the image in the window, but I can't control the deck through Log and Capture.
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Device control: AJA Io RS-422 NTSC
The RS-422 cable is connected to both the deck and the AJA. The Firewire cable is connected to my 400 port and the AJA.
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Is there an explanation for this? Hopefully besides, "Sounds like your 400 port chucks it, Stef. Time to go get a new one."
Message was edited by: majormajor22

Firewire device control with analogue capture?

Please please help.
I am trying to capture HDV footage (shot on a JVC HD251) in SD via our KONA LH.
It seems farily easy to get the KONA to downcovert but i don't currently have any device control so therrefore have no timecode.
On the AJA website this article seems to suggest that it is possible to have device control over firewire whilst capturing via the KONA.
http://www.aja.com/html/supportkonaLHedoc.html and navigate to the WHITEPAPER: HDV Workflow
Any help would be more than very welcome!
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sadly we are currently using our JVC HD251E camera which does not have RS422 as it is not a deck.
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Hello everyone,
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Since the computer's COM port is RS232, you'll need to convert that to RS422 as well as accommodate the connector genders at each end. The Addenda RS-2/3R cable does this in one neat package. See at www.addenda.com.
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Device Control wont stay set to none

I am using Premiere CS4 with a Canopus ADVC-300 capture device.
I have used this for years and never had a problem with Premiere providing I set Device Control to “none” both in the Preferences and the capture window.
My problem is I can’t get the Device Control in the Preferences box to stay set to “None” any longer. I can set it and then close the window and check back and it insists on going back to the “DV/HDV” setting. I have changed it to none at least a dozen times and it keeps setting itself back to “DV/HDV”.
This crashes the capture every time.
Any ideas on how to get it to stay where I set it?
It stays set to “none” in the capture window but I can not make the preferences menu do the same.
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Guys I appreciate your help but nothing is working.
I tried deleting the preferences file and the same thing happened again anyway.
I then uninstalled the whole Creative Suite and deleted all files associated with it and all entries in the Windows Registry related to it.
I then reinstalled everything ( spending the hours it took) and it is doing the same thing again. I can not think of anything that has changed on the machine at all and I have never had this happen before in the years I have been using Premiere.
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Does anyone have any ideas?
My last option is to reformat my drive and reinstall everything from scratch but that will take me a day and a half.
I can not understand what is making it do this when it never did it before.
Here is what I am using:
Premiere Pro CS4 with a Canopus ADVC-300 Capture Box. It is installed via Firewire and goes to the Firewire Port on the Motherboard.
I am using XP Home SP3 on a Core I7 Computer with an Asus motherboard.
If no one has any ideas do me one favor. Go into your own Preferences file and set Device Control to “None”, close the panel and open it again to see if it is still set to none.
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