CS4 doesn't read RAW - what to do?

My newly installed CS4 seems to work OK except for the fact that it will not open RAW (.nef) files. When you try it says "not the right kind of document".
I suspect the difficulty springs from my unusual installation process, which went as follows:
1) I have CS3 installed and working -- I decide to upgrade to CS4.
2) I buy the upgrade to CS4 online from Adobe & start the download.
3) The download freezes without completing. I notice the serial number on the screen and write it down.
4) I call Adobe support about what to do next. I am told to just download the trial version of CS4,
install it, and upon startup type in the serial number I wrote down from the screen.
5) I do this, and the result is this crippled CS4.
My CS3 is still installed and working. It handles RAW using Camera Raw 4.6.
Anybody have any suggestions for me, or do I have to do another long session with Adobe support?
Many thanks.
--Milt--

milt95033 wrote:
Why would the Camera Raw that comes with CS4 be less capable than the one I have with my CS3?
It isn't less capable. I guess your unusual procedure must have done something to the ACR plug-in in CS4.
I would get the latest (v 5.4) anyway and remove any instances of the plug-in from the CS4 installation before placing it in the correct folder.
I could type it out but it's all in here:
http://kb2.adobe.com/cps/407/kb407110.html

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