CS4 Doesn't recognize Animation Codec?

I've been trying to see if anyone else is having this issue, but haven't seen anything yet, I've got 6 Windows XP systems, one of them is XP(64 bit).  They all have Avid Media Composer and Adobe CS3 as well as Adobe CS4.
I export projects out of Avid using the Quicktime Animation codec set to best and NONE of the Adobe CS4 apps on any of the computers can see the video (they do see the audio though), but CS3 can see it.  This is kind of a problem as i like to use the CS4 media encoder to create proofs and WMV's, but it can't see the video, only the audio!
Am I the only one with this problem?
Does anyone know a work around or a solution to this?
Thanks,
Chad

I found the problem was my clients fonts were all lower case ie "arial"  while mine started with upper case ie "Arial" I just mapped to the corresponding fonts on my system.

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