CS4 Download issue Illustrator/Photoshop missing!

So due to a corupted user, I had to wipe and reinstall my os as well as all the programs. I logged into my adobe account in order to re download the CS4 Design Premium. After downloading it I started to install the programs and realized that Illustrator and Photoshop are no longer in the setup. I have purchased your softwear numerous times ( twice when it was in disc form and I told my parents that they could throw it away because the last time I purchased it online so I could just download it, and would have access to it if ever there was a problem.) Now when I downloaded it the two programs that I used the most are not in the .dmg or setup and it has backlogged my work for weeks. I've been on chat support the majority of the morning/afternoon getting bounced around to different people only to have them tell me that the downloads department only helps with recent launches and downloads. Completely understand that, however that should not change the link or the download that I purchased. And if it did, why are you not allowing me access to something that I purchased? This was a fail safe for all computer people to be able to access their programs that they purchesed online. So I need help downloading Illustrator and Photoshop that were in the origonal bundle that i purchased so i can get back to work, to make money, so I can upgrade! Please help.

Hi Spec85, i understand you concern.
While we only include the option to download a trial of the current version of any of our links, the following link includes information for an alternate means of downloading trials, including older versions. Please read the instructions very carefully, you will be directed to another website to complete the download:
http://prodesigntools.com/tag/ddl

Similar Messages

AI CS4 download issue. Can't find VLA Illustrator CS4 14 WIN in adobe website

I have a serial number of VLA Illustrator CS4 14 WIN License-International English, but my installation CD was lost, I can't find this product in your website to download. Would you please advise how to get this product? Many thanks in advance.

Hi Jeff,
Sorry for bothering you again. Should I provide a skydrive account for you and you help to upload AI CS4 into it? After that, I can download it by myself. Its free size is 7G, I think it is enough. Many thanks in advance.
Account: [email protected]<mailto:[email protected]>
Password: jia2890782
Skydrive download:
https://apps.live.com/skydrive/app/9a65e47d-606a-4816-a246-90f54bf7a3ea
Jasper

CS4 Reinstallation Issues - Fireworks/Photoshop

Hello:
I apologize if this is in the wrong forum. I have recently had to uninstall and reinstall Adobe CS4 on my mobile workstation. Upon reinstall, Photoshop, Fireworks, VersionQue & Drive as well as the media encoder show an error and will not load. Adobe Support directed me to copy the contents of the intallation disks to my HD and try to reinstall, but I got the same error. Been through the install dialog about 12 times, but no progress on those programs and their associated components
Is there anyway to force the individual programs to load w/o the master setup.exe file on the main disk? Any suggestions?
Thanks, Mike
[email protected]

Mylenium:
I have already ran the cleaner tool after several install attempts. Prior to running that, Fireworks would load with the other programs except for Photshop and Cue, now it won't.
Computer: 32 bit Windows XP Service Pack 3 - Dell Precision M4300 - Intel Core Duo T7800 Chipset 2.6 GHZ w 4GB Ram - NVIDIA Quadro 360M Graphics card
5/11/2012 Log File
Extracted & Decompresed with Winzip - No information in the text file - Blank/0KB file size
5/12/2012 Log File
Extracted & Decompresed with Winzip - No information in the text file - Blank/0KB file size

Photoshop CS4 install issues

I have a computer I just rebuilt with a new board, processor and memory. I installed a clean copy of Windows Vista Business on a freshly formatted 300 gig hardrive. I previously had purchased a download copy of Photoshop CS4. I downloaded my software and when it began to extract the files it went about a third of the way and then I got an error message.
"A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder."
The drive has 252 GB free and I am in an Administrative account. I have redownloaded the software. Emptied my temp files and checked the disc for errors. I am stumped. The folder it is extracting to is on my Desktop. Before attempting to extract for the 3rd time I deleted folder. Anyone have any ideas.

pete424 wrote:
I have a computer I just rebuilt with a new board, processor and memory.
But have you configured it appropriately? Extraction errors usually point to either to insufficient temporary space in your user temp directory or a missing component required by the installer, which could be a part of MSInstaller itself or an auxiliary component such as .NET runtimes or MSVC DLLs...
Mylenium

Can't print from CS4 (Illustrator, Photoshop, Acrobat)

Here is the issue...
When I try to print from any of the CS4 programs (illustrator, photoshop, or acrobat) most times I get the
spinning color wheel and eventually the application quits. Sometimes I do get to the print dialog box but that's as far as
I get. The color wheel will start spinnng again.
Both CS4 and CS2 are installed on my computer. It is a Mac mini.
However, when I log on under a different profile (administrator) it prints fine.
I had an issue with CS2 and had to create a new profile. Then I got CS4, still using the newly created profile.
Thoughts?

We followed your instructions, deleting the Settings folder and then
removing
the main printer (Konika Minolta Bizhb 450 (Fiery X3eTY)). We then
put the
printer's IP address back in.
After this, we test printed a file in Illustrator to a Dell (which we
did not
uninstall). It printed without issue.
After reinstalling a driver from Minolta's site (Fiery X3eTY 35C-KM
PS v2.0
eu), all of the presets (including the user login information) were
back. We
then attempted to print from Illustrator. The print dialog box
popped up
without any problems. When we selected "Printer," the color wheel began
spinning. After a few minutes, the Force Quit option said that
Illustrator
was not responding.
This is what we are running on specifically:
Mac mini
Mac OS X 10.4.11
Process 1.66 GHz Intel Core Duo
Memory 1.25 GB 667 Mz DDR2 SDRAM
The memory info reads as follows
Memory Slot         Size    Type            Speed       Status
Bank 0/DIMM0        1 GB    DDR2 SDRAM      667 MHz     OK
Bank 1/DIMM1        256 MB DDR2 SDRAM      667 MHZ     OK
Amber

I am trying to download Adobe CS6 Photoshop & Illustrator for mac on my PC

I am trying to download Adobe CS6 Photoshop & Illustrator for mac on my PC which is connect to Internet, in this way i am unable to get CS6 DMG files required to be installed on my mac..please suggest what action is to be taken.

I check the link provided by you but it says "
You don't have permission to access "http://trials2.adobe.com/AdobeProducts/STAM/CS6/osx10/MasterCollection_CS6_LS16.dmg?" on this server.
Can i get some other link to download the file.
Thanks

Need a download for Illustrator CS4

I need a download for Illustrator CS4. I have a valid serial number but the disc seems to be damaged.

CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS3 and CS4: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

Does anyone know of any issues with photoshop CS4 and Mountain Lion?

Does anyone know of any issues with photoshop CS4 and Mountain Lion?

See here:
http://www.macrumors.com/2012/07/25/adobe-and-avid-report-only-minor-issues-with -mountain-lion/

Provide download link for photoshop CS4

provide download link for photoshop CS4

http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
be sure to follow the "Very Important Instructions" section to avoid errors trying to start the download.

Illustrator won't download - Opens up Photoshop

I have the Creative Cloud and downloaded InDesign and Photoshop a few weeks ago. Am trying to download Illustrator but everytime I click the download link it automatically opens up my Photoshop.
This is the page I'm trying to download from: https://creative.adobe.com/apps
Any thoughts on what is wrong?
Thanks.

Sounds liek something on your system messed up fiel associations/ MIME types. Impossible to tell based on your vague info.
Mylenium

I cannot download updates re photoshop and illustrator error message unable to extract files

I am still new to all of this
I cannot download updates re photoshop and illustrator an error message comes up saying that I am unable to extract files
I do have an open case number re this query but am rarely free during office hours to sort
thanks Viv

Please give more info so we can help you.
Witch operating system, photoshop cc or cs6 and what error message came up

I need the download for Adobe Photoshop CS4

I need the download for Adobe Photoshop CS4

I am following the same instructions, and the downloads work for me. However, the first file downloaded is a "_LS1" file, and has no extension. The second file is a .7z archive. The instructions for how to install this download in the "exact instructions" phase says to "run the .EXE file" but there is none.
Also, when I rename the _LS1 file to add the .exe extension, it can be run, and extracts an installer to the desktop. Unfortunately, when I run the setup.exe in this installer, it "gets an error and must quit" and asks that I contact Adobe support. Adobe support sends me here. I paid for this software through so many upgrades, and when time came to upgrade to CS6, they suddenly didn't want my money, so I'm stuck on CS4, which now doesn't work, and Adobe won't talk to me?

Updating to Mavericks issues with Illustrator, Photoshop and Dreamweaver

Since updating to Mavericks I am having problems with Illustrator, Photoshop and Dreamweaver opening files on Parallels VM and network servers. Will updating Java to 7 help? Everything worked before upgrade. Photoshop say files are empty, in Dreamweaver the document is blank and Illustrator crashes. If I open the files off my local machine everything works fine.

Go to each program forum, in OVERVIEW mode
Then, in the area just under Ask a Question, type in
maverick
or
mavericks
or
10.9
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

Illustrator download issues

I have downloaded Adobe Assistant yet I don't find where to download the Illustrator from.Help please

Hi AdrianJohnie,
After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_
Alternatively you can try downloading it from the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
But make sure you follow the important steps mentioned on the page before initiating the download.

Installation CS4 Master Collection (Trial): Photoshop doesn't start

After installing the following products from the CS4 Master Collections DVD (as 30 days trial versions):
- Acrobat 9
- InDesign
- Illustrator
- Photoshop
and everything (what is possible) else UNCHECKED I get the following error at the end of the installation:
"Finished, with Errors" and then the detail:
"Adobe Photoshop CS4 German Language Pack
Fehler:
Error 2."
The first 3 of the above programs starts in german and works fine. Only Photoshop will not start and show the following english error:
"Adobe Photoshop CS4
Some of the application components are missing from the Application directory, Please reinstall the application".
Unfortunately, there is no information about WHICH components are missing and WHERE is this "Application directory" where I could double-check this missing files.
Could anyone help me to find this missing components?
Is there a Logfile where I can check them?
Can I look for information about installation-errors?
(I know, we have a file called "Adobe Creative Suite 4 Master Collection 4.0 dd-mm-yyyy.log".)
But I need some help to find the missing components. Some lines that could describe the problem are this:
[    1620] Thu Apr 09 13:27:12 2009 ERROR
Source file for installation not found at D:\Adobe CS4\extensions\AdobePhotoshop11-de_DE\Assets\_148_ed20f3808d3a830de9e79404cb149063
[    1620] Thu Apr 09 13:27:12 2009 FATAL
JavaScript processing failed with error:
Uncaught JavaScript exception: Source file for installation not found at D:\Adobe CS4\extensions\AdobePhotoshop11-de_DE\Assets\_148_ed20f3808d3a830de9e79404cb149063
[    1620] Thu Apr 09 13:27:12 2009 DEBUG
Rolling back prior actions...
I have checked this "not found source filename" on my DVD#3 and found it with 8.35 KB (8'557 Bytes). I can open it and it contains readable code on 156 Lines starting with:
<?xml version="1.0" encoding="UTF-8"?>
and ending with
</html>
Do you have any idea what could generate my problem if the file exist on the media, can be read but the installer tell me the exact opposite?
What could I try to solve this problem?
Do I have any chance to install the language pack separatly? (It seems, that Photoshop CS4 itself has been installed, at least a so called directory exists and many *.DLL and the photoshop.exe can be found)

Normalerweise solltest Du gar nicht in die Verlegenheit kommen eine südamerikanische Version in Deutschland zu installieren. Hast Du die Möglichkeit die DVDs alle zu mounten? Dann versuche das.
Ein anderer, aufwändigerer Weg ist der, dass Du die erste DVD mit allem drum und dran auf den Server kopierst, der Installer besteht aus einer vielzahl von Payloads. Dabei sind nach dem ersten Kopieren viele leer, von den nächsten DVDs kopierst Du die Payloads, nur die Inhalte in deren Ordner vom Installer der ersten DVD. Am Ende hast Du einen vollständigen Installer an einer einzigen Stelle, der bei Installationen von einem Netzlaufwerk Sinn macht und das zukünftige Installieren beschleunigt.

CS4 Download issue Illustrator/Photoshop missing!

Similar Messages

Maybe you are looking for