CS4 Encore – freezes when HD video asset is added

Encore CS4 locks up when I try to add a HD video asset(created in Premiere Pro CS4). I can add Standard Video and Encore does not freeze. I tried of three computer freezes on Windows 7 but works on old XP. I have uninstalled and reinstalled and update CS4. I have only had Encore running. ( the HD video is a short 25 second test HD video)
Has anyone had this issue or does anyone know fix

Read all of these... then install the Roxio update
Encore CS4 Roxio component problem http://forums.adobe.com/thread/400484?tstart=0
More on Encore and Roxio http://forums.adobe.com/thread/528582?tstart=0 or direct to
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
Long File Names Cause Crashing http://forums.adobe.com/thread/588273
And #4 Here http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0
Encore Tutorial http://www.precomposed.com/blog/2009/05/encore-tutorial/

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Why is my DVD project freezing when a video clip plays?

Hi -
I have a simple Encore(CS5 Mac) project that is that is "stalling" when played.
The content of the DVD is made from an After Effects(CS5.5 Mac) project so I think I should provide information on that. The 30sec AE project is mostly timeline animation until the last 6 seconds which is video footage. The 7 second video clip is scaled way down from it's original dimensions and then masked off to fit in an area of the AE stage.
I rendered the AE project to a QT MOV with No compression. In this format it was a very large file (939MB) but it played flawlessly in Quicktime on my desktop.
Then I brought that MOV into Encore as a timeline, added a one button menu, and burned a DVD.
The prpoject plays fine until that video comes on. At that instant - the picture freezes for a few seconds - then plays for a second and then freezes again. It does this stop and go until the video ends and then the DVD returns to the simple opening menu.
It seems to choke at the same time each time I replay it but I can't be 100% sure. It's almost as if the disc actually stops spinning.
Why would the DVD freeze when the video content of my DVD project played? What can I do to fix this?
TIA some expert advice.
JL

While I am familiar with the brand name, Imagtion, I do not know what their business model is. Some companies, like Memorex buy the cheapest blank media of that day, and rebrand it, with their logo. Others do the same thing. Poor quality blank media can cause all sorts of issues, such as hanging and skipping - hence my question.
I would do a test burn with high-quality blank media, such as Falcon, Taiyo-Yuden or Verbatim, and then burn about 4x on the speed. Test to see if that disc plays, without the skipping and hangling.
Good luck,
Hunt

CS4 Freezes when other video (flash/wmv) is played

I was doing a CS4 tutorial on Lynda.com and couldn't figure out why Premiere kept freezing on every command I did. Then I realized it worked perfectly as long as I wasn't playing the flash video for the tutorial. So I switched from the flash video to their wmv option. Same thing happened.
Why is Premiere freezing when I play a video outside the program? Is it really that sensitive? Sheesh
My setup:
Dell Studio XPS 435T
Intel Core i7 CPU 2.67GHz
Running at 64-bit OS
12GB RAM
NVIDIA GeForce GTS 240
Dual Monitors
Thanks. Any insight would be great.

Read all of these... then install the Roxio update
Encore CS4 Roxio component problem http://forums.adobe.com/thread/400484?tstart=0
More on Encore and Roxio http://forums.adobe.com/thread/528582?tstart=0 or direct to
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
Long File Names Cause Crashing http://forums.adobe.com/thread/588273
And #4 Here http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0
Encore Tutorial http://www.precomposed.com/blog/2009/05/encore-tutorial/

Encore freezes when building streams.

After using Encore/Premiere for a number of years I have come across my first major problem. System is Windows Vista, Premiere 4 and Encore 4.01.048. Have completed my project and imported file into Encore, added menus, music etc. The project is approx 2hrs in length. When I go to try and build a Blu-ray Disc or Image Encore freezes with approx 2mins left to run and showing "building streams". Not too sure how much information I need to give you guys to help solve the problem, please let me know. I have done the usual things, like making a new Encore project etc. Any help very much appreciated as I have been at this for the last two days.

Since you have CS4, have you already done this?
For CS4 you must update the Roxio component - http://forums.adobe.com/thread/1108754
As well as the below, right click the program icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems... To create a two layer DVD (or a BluRay?), you MUST have Encore set to use the Run as Administrator option
Run as Administrator http://forums.adobe.com/thread/969395
-and Vista http://forums.adobe.com/thread/1021721
Odd Errors http://forums.adobe.com/thread/670174
Long File Names or odd characters cause problems
Read http://forums.adobe.com/thread/588273
And #4 http://forums.adobe.com/thread/666558
And This Message Thread http://forums.adobe.com/thread/665641
Things and Software to AVOID when authoring/burning a DVD... says Encore, but also applies to Premiere Elements and disc burning
Start --> http://forums.adobe.com/thread/608660
#2 has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941
Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)
When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no DVD player is required to read a burned disc, having a "good" one from a high quality blank will help
Use Taiyo Yuden single layer or Verbatim Two layer Or Falcon Pro for inkjet printable Two layer

Encore freezes when I change from DVD to blu ray

When I open Encore, or link from Premier pro CS4, and change from DVD to blu ray Encore freezes completely. Not even alt - ctrl - del works.
Everything works fine when making DVD's, the problem comes when trying to change to blu ray.
Has anyone seen this problem, - what can I do?

Welcome to the forum!
Please search the forum for "Roxio fix". Apply the pxengine patch and try again.
-Jeff

Ai CS4 keeps freezing when I try to open a file - HELP!!!

Mac OS X Tiger - Ai CS4 freezes when I try to open a file from either dbl-clicking on the file or opening within Ai. This happened all the time with Ai CS3 so I upgraded, now its happening with the new version. Do I need to allocate more memory to Ai? If yes, how do I do that? I worked when I first installed, but now it will not allow me to open any of my files. I do not receive an error message, and I have to force quit the app after it freezes. Can anyone help me with this problem?

Download OnyX, clean out your system caches and repair permissions. If it occurs in eitehr version of AI, it hardly qualifies for the usual trash the prefs, but of course that is never wrong, too...
Mylenium

Late-2009 iMac elusive freezing when uploading video

Hey All,
So I am currently experiencing a freezing problem when I try to upload youTube videos through firefox and/or safari after... a checkered past. Hopefully this isn't TMI, just being thurough to save your valuable effort.
iMac Details:
21.5-inch, Late 2009
3.06 GHz Intel Core 2 Duo
4 GB 1067 MHZ DDR3
ATI Radeon HD 4670 256 MB
OS X 10.8.5 (12F45)
I am using bootCamp with windows 7
     -fyi i did have w7 virtual RAM manually defined (properly or so I thought) and have since reverted to cpu defined vram.
Funny part is when I was exporting a video from iMovie while simultaniously mixing tracks on virtualDJ while playing a youtube video, everything was fine. Now the history...
1. Trouble started when I was getting the 'click of death' and the 'beach ball of death' seemingly at random while running various apps one at a time.
     -I reset my PRAM
     -I was and am still totally unable to run AHT (superdrive is dead and all key comands do nothing)
     -I verified disk permissions (there were a lot of errors so I repaired them)
     -I verified the disk (it passed), I repaired the disk even though it didn't need it.
     -I downloaded, installed and ran MemTest. (passed 100%)
     -I determined that I might have a kernal extension problem so I deleted Virtual Box and that seemed to calm things down... for awhile.
2. So there was peace in the galaxy for a couple months until after running in my windows partition I tried multiple times and could not boot into my OS X partition.
     -I again reset PRAM
     -I again verified and repaired disk permissions (all went fine, tho agian there were many permission errors)
     -I again verified and repaired the disk (even though it passed)
     -I safe booted, it worked
     -I booted into OS X, it worked.
3. Now, I can restart OS X whenever I want but hard freezing (finder is not responding and refuses to relaunch) still occures when uploading video to youTube having tried multiple browsers.
     -Before when it froze Activity Monitor showed no disk activity, and plenty of realMemory was available.
     -I haven't actaully gotten a read form Activity Monitor when trying to upload. I will tho.
     -I have been unable to find any 'memory leaks' tho I may not understand how to track this
     -My bootcamp partion is totally fine and I've since allowed the CPU to define vram
     -Memtest just now passed all tests.
     -I have had to do hard restart several times while trying different internet browsers.
     -My OS X partition has 344.22 GB free of 1.35 TB.
     -I have no external hardware plugged in, only a USB keyboard and mouse.
So, a few questions...
     1. Did my manual addition of Virtual RAM on my bootcamp partition mess up my ram? if so why does it still test okay?
     2. Do I have to run memtest as the root user to get a real read on my ram? I haven't done this, yet.
     3. Why do I still get freezes while uploading video even tho when I try to max out my memory usage everything runs fine, no freezing?
     4. Is my hardrive messed even tho it passes checks when I'm booted to an external recovery drive?
     5. Is Apple trying to tell me they want more of the money I don't have anymore because I bought this thing 5 years ago?
Ya'll are heros for even trying. You knew that. I'm just reminding you.

So, I've been attempting to solve the issue by using diskUtility to erase free space on my mac and bootcamp partitions to identify bad drive sectors. Unfortunately erasesing free space did not work after defrag on the bootcamp partition. It simply crashed.
Intitally on the OS X partition I did successfully erase free space and that improved all problems for about 3 days. Then freezes became random and increased in regularity. So I moved about 500GB of data to an external drive (the important stuff) and tried to erase free space again to make it identify bad sectors. So I've tried both booting into my external and recovery drive and having the utility erase free space. Both atempts failed when the utility simply gave up after 2hrs and would no longer recognize the drive. I'm booted into my mac partition right now and am gettimg more random freezing with 2/3 of the drive free.
I'm resigned to claiming warranty and replacing the drive after upgrading it about 2yrs ago but can't find any real info on what my model and serial number are. All info that I've found does not seem to direct me to the correct information as I've tried entering it into Seagate's website and it will not accept my input. Any advice on claiming on my Seagate warranty and possibly what the model and serial number should look like? I can't seem to find the right numbers.

CP5 Freezing when editing video over multiple slides

Captivate continuously freezes when I'm working with a video that I've spread over multiple slides.
This is a Windows 7 computer. I've cleared my cache incase that had something to do with that.
Any help would be apreciated.
Susan

Which version?
Some ideas: background music for the file, to stop on slides 1-2 and 21-23.
VO as slide auido on slides where wanted.
For slide 2: object audio which can play parallel with the VO (see http://blog.lilybiri.com/audio-objects-control-them)
For slide 21-23: object audio with object displayed for the rest of the project, and hidden on entering slide 24
Lilybiri

Re: Satellite Pro U400-160 - Freezes when copying videos or larger files

Hello:
I have a Satellite Pro U400-160 and a VERBATIM external drive USB eSATA combo.
If I active the AHCI mode recognizes the disc but when copying video files or large size file, the system is frozen. However if I remove the AHCI mode works correctly. I have version 9.8.9.1023 Intel(R) Matrix Storage Manager and my laptop BIOS v4.0 and SO Windows Vista Business.
Thanks in advance.

Hi:
I've proved the last drivers from the Intel website and the hard disk freeze.
Only works fine when in the BIOS I actived the SATA parameter with IDE mode X-(
Thanks anyway
_System Information_
Chipset
Detected Chipset:
http://support.intel.com/support/chipsets/sb/CS-029319.htm
Chipset Components
Memory Controller:
Mobile Intel 82GM45 Graphics and Memory Controller Hub (GMCH)
I/O Controller:
Intel(R) 82801IMB Intel(R) I/O Controller Hub (ICH9M-B) SATA Controller found in IDE mode
Integrated Graphics:
This chipset supports integrated graphics.

Encore web DVD "hidden video assets" ?

is it possibe to create a encore web DVD with "hidden video assets" ? (like they used to using Director?)
so the end user would just insert the dvd rom, and lauch an html file but would not see the video assets ?

it would be to prevent copying of individual f4v files. it used to be common in director hiding quicktime files.
i guess the better way now would be to host the flash/videos on a protected webpage and sell timed access. (unfortunalty, that comes with a learning curve to put into effect.)
but the origianl thought was to offer the product as DVD or On Demand Streaming or Digital Download - and if a user chooses Digital Download i have to have a delivery format

Satellite A660-07S keeps freezing when streaming videos

I bought a new Toshiba Satellite A660-07S laptop just recently, from the begining it started freezing when I am using video applications, such as Skype or Youtube etc... The freezing happens randomly and the only way to get out of it is by long pressing the on switch(forced off). I returned the Laptop many times to Toshiba authorised technician and we have done almost everything from Reinstalling software and operating system, replacing the mother board, graphic card, memory etc... and the problem is still happening. The laptop is great and does the job very well except for this random freezing which is very annoying and has no way of explaining why it is happening.
I am thinking maybe there is a flaw in the design of the system and the components do not work together very well. I have also read about few other issues with Satelite Laptops which freezes. I use other laptop and I am an IT Specialist. Never had such a problem before and cannot explain why this Laptop in particular freezes. Anyone can shed the light on what could be the problem so Technician and Users can maybe fix this issue.
As I said we tried every thing you would do to eliminate the problem and nothing has worked so far.
Thanks in advance to any replies or suggestions.

Hey,
Im really wondering that your notebook doesnt work properly with video applications. Friend of me has the same notebook and he often use video applications like Skype, Youtube, etc. Also he watches DVDs and blu-rays but not problems at all.
He uses the preinstalled Windows version from Toshiba and everything is ok.
In your case I would ask the authorized service provider again what they can do for you. I mean if a lot of parts were already replaced there must be a solution for your problem and if its a hardware related problem you can do nothing and you need professional help.
Maybe the ASP can get in contact with Toshiba directly or something else Just talk a little bit with them, Im sure the problem can be fixed.
Sorry that I cant say more but the A660 of my friend is working perfect.

Computer freezes when watching videos (or video calls) since I bought a new router linksys E1200

Hello!
Since I've bought a new Cisco router last summer,, a Linksys E1200 (v.1 updated...) (always in the wireless mode), my laptop (Sony, Vaio VGN-NW110D) freezes when I stream videos online or when I use skype video calls. It sometimes freezes for a few minutes (in that case it's just really extremely slow and it sounds like a satanic robot), and then comes back (but does it again a few minutes later. Or sometimes, and this is more frequent with skype video calls, it completely freezes, and I have to reboot the hard way...
This never happened to me before and I've been watching videos and video skyping for years. I have windows 7, service pack 1 (32 bits) now . I have windows 7 now, since about the same time I bought the router. But what makes me think its related to the router is that when I'm at work, or at my parents, or sisters, or boyfriend's house, this problem does NOT occure.... Do you think you could help me? This is getting really annoying! I would really appreciate it! :-) Thanks a lot!
ps-Oh and I don't know if this information could be relevant, but this does not happen when I make videos calls with skype on my iphone

You can try the following combination of settings:-
A] With the help of Cisco Connect Software (if at all you have installed the router with the help of this software)
          1] Open the software and go to the option which says "Router Settings"
          2] Then click on the option which says "Advanced Settings" which will take you to the router's configuration page.
         3] Lower the MTU (Maximum Transmission Unit) from 1500 to 1400 or less (usually found on your routers main/ basic setup page). Here is the link for determining and setting up the correct MTU size: http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=fbf8e8564632422eaa8ea80bf9dcba64_386.xml&pid=80&re...
B] If you haven't installed Cisco Connect then you can log on to the router's user interface using it's default IP address in the browser which is 192.168.1.1 and type in 'admin' as the password leaving the user name field blank. This will take you to the router's web interface and then follow steps as mentioned above to make the changes.

Encore freezes when tyrying Blue Ray project

I am doing my first Blu Ray burn and am having some issues....
I have my footage and am using Dynamik Link to send to Encore.......when the Encore options come up, here is what I choose.
I switch it to Blue Ray....change the dimension to 1920 x 1080 as that is what my video's were shot in
I leave it as MPEG 2 and leave the frame rate at 29.97
I don't touch the advance settings which are currently at Transcoding 15.0 MBPS.................Audio transcoding Dolyb Digital
then it doesn't let me change the player....Adobe player
I click OK and it brings my project into Encore.......the only thing is it starts on the build page and has it set to DVD saying i've used 3.78 gig.....i have an hour of footage, so this can't be right. I go to change it to Blu Ray on the build and it freezes everything on my computer.
I've got a decent set up.....plenty of space and power. Any thoughts? I need this for mothers day. :]

Encore Roxio component problem http://forums.adobe.com/thread/400484?tstart=0
More on Encore and Roxio http://forums.adobe.com/thread/528582?tstart=0 or direct to
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
Long File Names Cause Crashing http://forums.adobe.com/thread/588273
Encore Tutorial http://www.precomposed.com/blog/2009/05/encore-tutorial/

Encore freezes when building dvd

Hi
I've got a problem. When I click "build dvd" in adobe encore, the program should pop up a window where I can click to build to dvd, to folder etc.
Well the window pops up, but then the whole program freezes, en the mouse turns into a sand glass. I've tried to reinstall, but that didn't work.
can somebody help me?

After spending the last 48 hours trying to get through the same type of issues I am ready to throw CS3 out the window. I have had about 6 different scenarios with problems and error messages. None of the messages are on the adobe website, in the manuals and can't even be found on Google. I will try to form a "Good Forum question" when my patience has returned and my blood pressure drop. But Mr. Smith - you try dealing with lock ups and reboots to just put together a one hour video with your new $2000 software package and keep calm and collected enough to gracefully ask a proper forum question! I feel their pain!

Ipod freezes when playing video through dock

Okay, this is a challenging one. I will be surprised if someone can help me figure this one out, but I will be very grateful!!
Picked up a brand new 60gb 5th generation video ipod the other day. 1.1 update already installed. Everything worked great. Was able to play videos through the AV dock, no problem, and was able to hook it up to the JBL stereo for the ipod, no problem.
Here is where it gets interesting. I took an avi video from my digital camera, and used Quicktime Pro to convert it into a .mov Apple Quicktime movie. I am using Windows XP. I then imported that .mov movie into itunes. Then I right clicked on the file and told itunes to convert it into the ipod format. I then hooked the ipod up to the computer, and the video was transferred to the ipod with no problems.
Then I was able to play the video with no problem on the ipod screen (not hooked up to the AV dock). Then I inserted the ipod into the AV dock that is hooked up to my tv. I played videos this way without a problem, before I loaded this new home made video. When I played the new video, I answered Yes to Tv Out, and right after that point my ipod froze up. No video played at all. Then I had to reset my ipod.
I tried this again several times, with the same result. This was now happening with regular videos that I downloaded from itunes. Also now, when I hooked the ipod up to the JBL stereo, and just tried to play a song, the ipod would freeze up. However, songs and videos play fine when the ipod is not hooked up to a dock.
It seems to me like my home made video somehow corrupted the software drivers for the port on the ipod.
Then to fix the problem, I finally had to do the dreaded RESTORE. I could not update the ipod, because I was already at version 1.1. I tried rolling back to an earlier version, but the updater told me that the update was not compatible with my ipod.
The RESTORE did fix the problem. The ipod was completely back to normal. I could hook it up to the JBL and the AV dock with no problems. Until...yes, I tried playing the home made video again. I just wanted to see if it was a fluke. Same problem came back....arrghhh!
He is another weird observation. I can start the video playing on the ipod, without it hooked up to the dock, and answer Yes to tv out. The video starts playing, then I can insert the ipod into the dock, while it is still playing, and the video plays fine on the tv, through the dock! Until the video finishes. Once the video finishes, the ipod freezes up again.
I wonder if this is a hardware problem, and I should just return my ipod. It seems like a software problem to me. I think if it is my home made video that is corrupting my ipod, I think itunes should be smart enough to not copy something to my ipod that is going to corrupt it.
Ha..ha...wow, sorry that was very long-winded. Anyone have any suggestions?
Dell Dimension 2.8ghz P4 Windows XP 2.25GB of RAM

All I can suggest is to re-encode the video as m4v with QT Pro, there might've been a problem in encoding. Also, try sending this same video (setting TV Out to Yes) with the iPod not plugged into the dock and with an Apple RCA cable, if you have one, hooked up to a TV. If that works, the dock connector might be damaged (unlikely) but it's possible. So once you've re-encoded, see if the dock situation works then. Good luck.

CS4 Encore – freezes when HD video asset is added

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