CS4 Erasor Appears as a Quarter Circle

This is a new one for me. Just upgraded to CS4, and everytime I use the erasor, the outline appears as a quarter circle. It still erases in the circle pattern, but makes it hard to work like this.
Any ideas on how to fix this?
Thanks

cdspam33 wrote:
Just to make sure the driver was correct, I uninstalled the driver, then reinstalled it again. Still having the bug.
And I went ahead and upgraded to 11.0.1. That did not fix the problem either
Any suggestions on next steps? Thanks!
Have you tried turning off OpenGL in preferences?
Exactly what video card do you have?

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I produced a set of maps in AI CS4, then exported the artboards as individual CS3 or CS3 EPS files. When my client opens the files in Quark Xpress picture boxes, they just see a white screen - they have to use the hand tool to drag the drawing within the picture box so the intended artwork comes into view. I tested the files in Quark 6.1 and got the same results.
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Hi All! Thanks for your feedback, including sloppy art. Some sloppiness is inherent in the process of cobbling together and updating guidebook maps (copying art from better art/overlapping areas rather than redrawing it again) but some is optional. Usually it's findable and fixable.
Having discovered the problem was related to stray art, and determined it was impossible to erase (i.e. locally buggy) I solved my immediate problem by copy-pasting JUST the art in the artboard onto a fresh page. I had not done this before because I thought AI was UNABLE to paste artwork and copy it to (remember) the layers the art started out on. Turns out it CAN, and has been able to do so for years, but the setting in the layers panel pulldown menu is turned OFF by default. Oh.
I clicked my ruby red shoes together, turned this setting on, and was able to copy the art, layers and all. Although I was out of the office yesterday, my client was able to fix the rest of the files in-house after I explained where to find this setting.
In FreeHand the "paste remembers layers" setting is in one of the Preferences panels (another logical place to put it). Figuring such an obvious feature MIGHT exist, rather than looking at AI's preferences panels, upgrade after upgrade, and wondering why Adobe hadn't yet added it, on a whim I looked up "layers" in the index of the Illustrator CS3 Manual, and there it is on page 306.
(The manual, purchased separately from Adobe, is a fairly handy little book and sometimes it's easier to find stuff that's called by different names than by browsing online help).
My maps don't use symbol libraries because I started them in FreeHand and some of the source art goes back a good 8 years; redoing the page-sized maps with libraries is arguably less practical than simply maintaining it. I like the directness of grabbing a particular symbol and editing it (even if there is the occasional tradeoff of having to adjust all hundred of them). I do need to play around with symbol libraries - this client has a solid enough set of styles that they'd be a good test case. (I used to work with xrefs in AutoCAD so generally get the concept).

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hi
Does anyone know what underlying circumstances might cause this to happen?
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4 - jpg 3d
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I accessed teh briedge and browsed to my master IPhoto library.
Now when I try and access the libraray through IPhoto I have at least the last year's photo missing.
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I accessed teh briedge and browsed to my master IPhoto library.
Don't know how you did that, bridge can't view the content of the library by default, it only shows the icon for library??
Now when I try and access the libraray through IPhoto I have at least the last year's photo missing.
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I have no backup and these are irreplaceable.
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For instance use the finder and select the iPhoto library, Then use right mouse click and from the menu choose show package content. Navigate through the files and find either the folder called Masters (or originals, believe they changed the name once)
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Also open the trash (click on on the icon in the Dock) and see if there is a folder with the year called or other files you recognize. Just drag them out of the trash to a new location.
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In each corner of the screen are what I would describe as "quarter moons" or quarter circles. I have searched my Preferences high and low and cannot find a way to remove them or find a use for them. In addition, and I am not sure if this is related, but all around the edge of the visible screen is a very thin black frame about 1/8" wide. If it is of any help in trying to resolve this conundrum, I do have Teleport installed on both computers, but I can't see where there is a relation between this application and the problem at hand.
Only one other aspect that may be related is that I have on occasion used the laptop with a projector, but again I don't see the connection as to why I have these quarter moons in each corner or the this frame around the visible screen.
I feel fairly confident that the issue is related to some start-up item in my folder, but I have tried removing or turning off as many as I can. If I restart the computer in a virgin mode, the quarter moons are not present.
I have a screen shot of one corner on my screen that I can send to anyone who wishes to see what the quarter moons looks like.

Actually, if you are referring to what I think you are referring to, that is a hidden feature that has been present for some time and can be enabled from the command line. The feature can also be enabled using various third-party utilities. I personally dislike such software because they make changes that persist even after they are uninstalled.
To turn the feature off, try opening "/Applications" > "Utilities" > "Terminal.app" and entering these commands:<pre>
defaults delete com.apple.dock wvous-showcorners
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Thanks,
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The former Output Resolution setting was just Illustrator's interface for providing a flatness contol.
Flatness is a value in PostScript that governs how far (in terms of printer spots) the output device is allowed to deviate from the mathematical curve. In effect, it determines how much the bitmap of a curve is allowed to be approximated by rendering the curve as a series of facets. It mainly has to do with the issue of rendering the printer bitmap for long subtle curves which could choke earlier RIPs.
In older versions of Illustrator, rather than provide a straightforward Flatness setting as other programs did, Illustrator provided its so-called Output Resolution setting, such that...
Actual printing device resolution / Output Resolution setting = flatness.
The default was a flatness of 3, and the default assumed an output device with a resolution of 2400 spi. So Illustrator's default Output Resolution setting was 800 (2400spi / 800=3).
Many (probably most) Illustrator users for decades completely misunderstood the setting as something akin to PPI in a raster image. They thought of it as something like Illustrator's Raster Effects Resolution setting, to determine the raster PPI at which everything on the page was rasterized at print time.
FreeHand, by comparison, provided a straightforward Flatness setting that the user could set at the object level, not just the whole document level. (Just like FreeHand allows Halftone settings to be defined at the object level.)
Nowadays, processing power is not as hampered by low flatness settings as in the earlier days of PostScript imagesetters. And PostScript can now automatically set the flatness appropriately for the target device. Illustrator's default setting is now Automatic. You can see it (and change it if you feel you must) in the File>Print>Graphics dialog. There you'll find a slider control for adjusting Flatness. To see, turn off the Automatic checkbox, move the slider. Then mouseover the slider arrow. A tooltip will appear with the actual flatness setting.
It really has nothing to do with the fact that a cubic Bezier curves doesn't (very strictly speaking) define a true quarter circle.
Programs like Illustrator draw cubic (degree 3 polynomial) Bezier curves, not quadratic (degree 2). That's why a segment in Illustrator has two curve handles, not just one. You can see examples of quadratic Beziers in things like the old Macintosh Quickdraw programs, cheezy drawing modules in "office" or "works" programs, and even in the drawing tools in early versions of Flash. Even today, Flash actually renders its curves as quadratic Beziers in its actual SWF output because on average it's less data for the Flash Player to process on-the-fly. That's why FreeHand provided a Flash Preview mode; it allowed a FreeHand user who was drawing elements destined for use in Flash to see the subtle shape differences that would occur when FreeHand's cubic Beziers get converted to Flash's quadratic Beziers.
Some drawing programs in Illustrator's category and some CAD programs provide tools for both cubic and quadratic Beziers.
Having only one "curve handle" a quadratic Bezier curve cannot cross itself to form a loop. There are higher-degree Bezier curves, too; but processing and interface practicality make cubic Beziers the most advantageous for drawing programs.
Apple's TrueType used quadratic Beziers, which are a royal pain to use for drawing exact shapes like type glyphs. Today's OpenType font format can contain either cubic ("PostScript") or quadratic ("TrueType") Bezier curves.
JET

CS4 : unable to print / stops printer / halts print job on Fuji Xerox c2255

Morning,
This discussion posting may or may not have some relevance to my previous posting, CS4 : memory leak errors (?) in Os X console log
I am working on a clients workstation and they are having a few problems. Specific hardware and software details are at the bottom of this posting.
THE PROBLEM
The problem is that I can not seem to print from CS4. The problem seems to be specifically Adobe CS4 related as I will explain below.
From the end user perspective, the CS4 suite appears to function normally with one exception - CS4 will not print. In the below example, I am referring to mainly Adobe Acrobat CS4 and InDesign CS4 as these are the programs that they use the most. The artist can still work with all the CS4 applications - opening new or existing indesign/acrobat documents, adding text, import, export, create pdfs, saving to same name or new name, etc... but they can't print out to a printer (Fuji Xerox c2255). For example, using InDesign, the artist can open an existing Indesign document and make changes to the Indesign document. She can save the document using the same name or a new name, but when she attempts to print the Indesign document, the document will not printed. If she saves the file as a pdf and using Acrobat to open the pdf and attempts to print the document, it will not print. BUT, if she uses preview to open the document and attempts to print, then it WILL print.
When attempting to print, the following happens,
- in acrobat CS4 or Indesign CS4, choose 'Print'
- choose A4 or A3 format
- click print
The job processes and is set to the printer spool as per normal. About a couple of second later, after the processing is done, the Printer Queue starts jumping up and down in the dock. Open up the printer queue, shows the following message 'Printer has stopped'. The job is present in the printer queue list. Restart the Printer, and restart the job, and then about 5 seconds later, the message appears again, 'Printer has stopped'. This continues ad nauseum until the job is manually deleted from the queue. No print outs.
PRINTER or PRINTER DRIVER
I have installed and uninstalled the printer driver half a dozen times. I have source the driver from different locations (US, Asia and Australia). In all three cases,the Fuji Xerox printer drivers look identical (I've opened them up in text edit). Every other application, on the Mac, appears to access the printer without any problems -Office 2008 ( Word, Excel), Preview, Text Edit, Text Wrangler, Mail, etc can all address the printer and print to the printer without any problems. Using any of these programmes, I can access all the functionality of the printer (A4 in Tray 1, A3 in Tray 2, Levels of the inks, etc) via the driver. When I installed the generic printer drive, I have no access to any of the Fuji Xerox Printer functionality. This leads me to think that the Fuji Xerox printer driver is not the problem.
Interestingly, using Apple's Preview, I can print any existing Acrobat documents without any problems - in either A4 or A3. However, if I attempt to print the SAME Acrobat document from Acrobat CS4, it will not print.
USE 'PRINTER DRIVER' option rather then choosing paper size.
I read in another posting, in the Adobe forum, of a similar problem with Duplex printing - if the the paper size is manually set (A3/A4) in the 'print document options', printers do not print duplex. The answer seemed to be instead of manually choosing the paper size (A4/A3), allow CS4 to determine the paper size. So, in the 'print document' dialog option, one should choose 'use printer driver' instead of specifying A3 or A4. An explanation suggested that the print engine refers to the printer driver to find out what options are availible and then CS4 chooses what size it wants to send the print job to. Forcing CS4 seems to stop duplex printing from working.
I will look at this suggestion next week when I return to the site.
NETWORK PRINTER
The fuji Xerox c2255 is a network printer. Both Mac Pro and printer have a fixed IPs. I have eliminated the network as a problem, by running a network cable directly from Mac Pro ethernet port to Fuji Xerox ethernet port. I can ping the printer directly from the Mac Pro; I can see the printer from the Mac. I can print directly to the printer from the Mac, using Text edit or any other application EXCEPT CS4. CS4 will not print.
CLIENT HAS UPDATED ALL DOCUMENT FILES TO CS4 via INX
I have since been informed that a staff member had (recently) updated all the documents to CS4 via INX. I wonder if this anything to do with the problems ? Unfortunately, I don't have any 'old' documents to test with. I wonder if the conversion process had 'modified' the pdf wrapper in some way ? I have tested this in the following manner - I opened a 'updated' CS4 document in Indesign CS4. If I try to print straight out of CS4, then the above problem occurs (i.e. the document will not print as descibed above). BUT, if I copy all the contents - from the updated CS4 document - and paste the contents directly into a NEWLY created document, then it WILL print.
UNINSTALL CS4 AND REINSTALL
Yes, this has been done three times so far with no further improvement. Each time, the steps that I have taken are as follows,
- repaired disk permissions.
- fsck in single user mode to confirm directory structure is fine
- uninstalled CS4 using the uninstaller.
- manually searched and remove any file, folder, cache that has the word 'adobe' in it from both User account, System Library and Library.
- used Onyx manual and automatic functions to clear all logs, font caches, spotlight databases, kernal caches, etc, etc
- ZapRAM Cmmd-Option-P-R (wait for start up chime 3 times)
- fsck again
- start Mac in Safe mode
- reinstalled CS4 from media (see version above)
- Following reinstallation, restarted mac as per normal.
- run Disk Utility to repair permissions
I have tried printing an existing CS4 document file with a freshly installed CS4 suite - directly from the media file (will not print). And I have attempted to print a CS4 document file after applying all updates (will not print) Neither approach improves the situation.
USE CS3
This has been considered but as the client(s) have already done the conversion of all their documents to the CS4 format using INX, then they are really committed to working with CS4. What I am attempting to do at this time is to find out WHY CS4 is doing what it is doing, and if there is a fix to this problem. If there is no fix, then I know I should use a different approach.
I am posting this message in the hope that someone may have already come across this problem or perhaps may be able to spot something that I have overlooked. This problem has really got me stumped - I have had experience with Adobes products since Photoshop 1.0 (1990s / Pre-CS1) but never had a problem as annoying or time consuming as this one - this is a dousy. I have lodged a case number with Adobe Technical Support.
Thank you for taking the time to read this longish posting. I would be most grateful for any feedback solutions, or suggestions.
Have a wonderful weekend.
Thank you,
Fred
Workstation specs are as follows,
MACINTOSH MODEL (Intel) 8 core - new model Mac Pro; just 1 month old.
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.26 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per core): 256 KB
L3 Cache (per processor): 8 MB
Memory: 6 GB
SMC Version (system): 1.39f5
SMC Version (processor tray): 1.39f5
System Version: Mac OS X 10.5.7 (9J61)
ADOBE CS4 VERSION - Installed from media. No updates applied (but have already done with with an earlier installation)
Adobe Acrobat Pro 9.0 v9.0.0, Adobe Bridge CS4 v3.0.0.464, Dreamweaver CS4 v10.0.0.4117, Adobe Flash CS4 v10.0.0.544, Adobe InDesign 6.0.3.557, Adobe Media Encoder CS4 v4.0, Adobe Media Player v.11, Adobe Photoshop CS4 v11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]), Adobe Updater 6.0.1.1464

Try resetting the printer subsystem.

CS4 Erasor Appears as a Quarter Circle

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