CS4 Extended Crashing During Save

Anytime an attempt to save an image is made, CS4 will "save" for about three minutes then present the error, "Could not save 'xxxx' because" along with a Windows delay write failed.. Been using PS fine for several months now, couldn't find a solution anywhere online. Suggestions?

run chkdsk
run anti-virus and other malware checks
disable all third party plugins
disable all utility software and try using Photoshop
etc.

Similar Messages

64 bit CS4 Extended crashes when changing workspaces

Everytime I try to change workspaces, PS CS4 Extended crashes. Operating system as follows: Windows 7 Ultimate, 64-bit, Intel CoreI7 3.2, 64 bit 12 gig ram, so power should not be problem. Has anyone experienced similar problems or have a clue? I am running and NVIDIA GeForce 8800 GTS with the latest driver and open GL enabled.
Thanks,
Joe

Do you see the same problem with OpenGL disabled?
I ask because I've seen things work on the first run after deleting preferences, only to fail on the second and subsequent runs. It wasn't the same issue you're seeting, but in that case a video driver update corrected it.
-Noel

CS4 extended crashes

CS4 extended crashes when going back in history pallet. Someone please help.

Did you update to 11.0.1?
What OS version?
Where is the crash report?

CS4 Extended crashes when opening an image

I've been using CS4 Extended for 3+ years with no problem, and suddenly it is giving me the message, "Adobe Photoshop CS4 Extended has experienced a problem and must close..." This also happens when I try to set Preferences. I'm using XP 5.1, SP3. I've installed the latest updates, but the Camera Raw 5.7 update fails to install.
Here is my system info:
Adobe Photoshop Version: 11.0.2 (11.0.2x20100514 [20100514.r.591 2010/05/14:02:00:00 cutoff; r branch])
Operating System: Windows XP 32-bit
Version: 5.1 Service Pack 3
System architecture: Intel CPU Family:15, Model:2, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 1
Processor speed: 2524 MHz
Video Card: NVIDIA GeForce4 MX 420
Video Mode: 1280 x 1024 x 4294967296 colors
Video Card Driver: nv4_disp.dll
Driver Version: 6.14.10.5216
Built-in memory: 1023 MB
Free memory: 300 MB
Memory available to Photoshop: 691 MB
Memory used by Photoshop: 60 %
Image cache levels: 4
Serial number: 92628706140267971739
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS4\
Temporary file path: C:\DOCUME~1\TOMPEL~1\LOCALS~1\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 74.5G, 18.7G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS4\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   ACE.dll   ACE 2008/08/27-18:10:41   53.355610   53.355610
   AdobeLinguistic.dll   Adobe Linguisitc Library   4.0.0
   AdobeLM.dll   AdobeLM   3.0.11.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)   53.352460
   AdobeLM_libFNP.dll   FLEXnet Publisher (32 bit)   11.5.0.1 build 57427
   AdobeOwl.dll   Adobe Owl 2008/08/14-18:38:42   2.0.70   53.354161
   AdobeOwlCanvas.dll   Adobe Owl Canvas   2.0.70   53.354161
   AdobePDFL.dll   PDFL 2008/08/20-20:15:08   53.204060   53.204060
   AdobeUpdater.dll   Adobe Updater Library   6.0.0.1452 (BuildVersion: 52.338651; BuildDate: Wed Apr 16 2008 19:28:20)   52.338651
   AdobeXMP.dll   Adobe XMP Core   4.2.2   53.352624
   AdobeXMPFiles.dll   Adobe XMP Files   4.2.2   53.352624
   AdobeXMPScript.dll   Adobe XMP Script   4.2.2   53.352624
   adobe_caps.dll   Adobe CAPS   2,0,99,0   2.135373
   adobe_epic.dll   Adobe EPIC   3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)   53.352460
   adobe_eula.dll   Adobe EPIC EULA   3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)   53.352460
   AFlamingo.dll   AFlamingo 2008/07/09-11:28:44   53.350580   53.350580
   AGM.dll   AGM 2008/08/27-18:10:41   53.355610   53.355610
   ahclient.dll    AdobeHelp Dynamic Link Library   1, 3, 12, 0
   aif_core.dll   AIF   1.0   53.352475
   aif_ogl.dll   AIF   1.0   53.352475
   amtlib.dll   AMTLib   2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)   53.352460
   amtservices.dll   AMTServices   2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)   53.352460
   ARE.dll   ARE 2008/08/27-18:10:41   53.355610   53.355610
   asneu.dll    AsnEndUser Dynamic Link Library   1, 6, 0, 8
   authplay.dll
   AXE8SharedExpat.dll   AXE8SharedExpat 2008/06/11-20:19:53   NFR 53.348206   53.348206
   AXEDOMCore.dll   AXEDOMCore 2008/06/11-20:19:53   53.348206   53.348206
   Bib.dll   BIB 2008/08/27-18:10:41   53.355610   53.355610
   BIBUtils.dll   BIBUtils 2008/08/27-18:10:41   53.355610   53.355610
   cg.dll   NVIDIA Cg Runtime   2.0.0015
   cgGL.dll   NVIDIA Cg Runtime   2.0.0015
   CoolType.dll   CoolType 2009/01/16-10:41:46   53.372607   53.372607
   data_flow.dll   AIF   1.0   53.352475
   ExtendScript.dll   ExtendScript 2008/07/17-13:28:24   53.351316   53.351316
   FileInfo.dll   Adobe XMP FileInfo   4.2.2   53.352624
   FNP_Act_Installer.dll   FLEXnet Publisher (32 bit)   11.6.0.1 build 60959
   icucnv36.dll   International Components for Unicode 2008/03/20-16:33:10    Build gtlib_1.1 CL#7223
   icudt36.dll   International Components for Unicode 2008/03/20-16:33:10    Build gtlib_1.1 CL#7223
   image_flow.dll   AIF   1.0   53.352475
   image_runtime.dll   AIF   1.0   53.352475
   JP2KLib.dll   JP2KLib 2008/06/11-20:19:53   53.100857   53.100857
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   MPS.dll   MPS 2008/07/07-10:33:04   53.350311   53.350311
   msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0
   msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS4   CS4
   Plugin.dll   Adobe Photoshop CS4   CS4
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   1.0.0.73
   PSArt.dll   Adobe Photoshop CS4   CS4
   PSViews.dll   Adobe Photoshop CS4   CS4
   registration.dll   Registration   2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)   53.352460
   SCCore.dll   ScCore 2008/07/17-13:28:24   53.351316   53.351316
   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300
   WRServices.dll   WRServices Friday May 30 2008 7:18:42   Build 0.7713   0.7713
Installed plug-ins:
   3D Studio 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   ADM 3.11x01
   Accented Edges 11.0
   Angled Strokes 11.0
   Average 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   BMP 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Bas Relief 11.0
   Camera Raw 5.0
   Chalk & Charcoal 11.0
   Charcoal 11.0
   Chrome 11.0
   Cineon 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Clouds 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Collada 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Color Halftone 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Colored Pencil 11.0
   CompuServe GIF 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Conté Crayon 11.0
   Craquelure 11.0
   Crop and Straighten Photos 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Crop and Straighten Photos Filter 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Crosshatch 11.0
   Crystallize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Cutout 11.0
   Dark Strokes 11.0
   De-Interlace 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Dicom 11.0
   Difference Clouds 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Diffuse Glow 11.0
   Displace 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Dry Brush 11.0
   Embed Watermark 3.0
   Entropy 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Extrude 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   FXG 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   FastCore Routines 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Fibers 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Film Grain 11.0
   Filmstrip 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Filter Gallery 11.0
   Fresco 11.0
   Glass 11.0
   Glowing Edges 11.0
   Google Earth 4 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Grain 11.0
   Graphic Pen 11.0
   HDRMergeUI 11.0
   Halftone Pattern 11.0
   IFF Format 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Ink Outlines 11.0
   Kurtosis 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Lens Blur 11.0
   Lens Correction 11.0
   Lens Flare 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Lighting Effects 11.0.2 (11.0.2x20100514 [20100514.r.591 2010/05/14:02:00:00 cutoff; r branch])
   Liquify 11.0
   MMXCore Routines 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Matlab Operation 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Maximum 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Mean 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Measurement Core 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Median 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Mezzotint 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Minimum 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Mosaic Tiles 11.0
   Multiprocessor Support 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   NTSC Colors 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Neon Glow 11.0
   Note Paper 11.0
   Ocean Ripple 11.0
   OpenEXR 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   PCX 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   PNG 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Paint Daubs 11.0
   Palette Knife 11.0
   Patchwork 11.0
   Paths to Illustrator 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Photocopy 11.0
   Photoshop 3D Engine 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Picture Package Filter 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Pinch 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Pixar 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Plaster 11.0
   Plastic Wrap 11.0
   Pointillize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Polar Coordinates 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Portable Bit Map 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Poster Edges 11.0
   Radial Blur 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Radiance 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Range 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Read Watermark 3.0
   Reticulation 11.0
   Ripple 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Rough Pastels 11.0
   Save for Web & Devices 11.0
   ScriptingSupport 11.0.2
   Send Video Preview to Device 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Shear 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Skewness 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Smart Blur 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Smudge Stick 11.0
   Solarize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Spatter 11.0
   Spherize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Sponge 11.0
   Sprayed Strokes 11.0
   Stained Glass 11.0
   Stamp 11.0
   Standard Deviation 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Sumi-e 11.0
   Summation 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Targa 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Texturizer 11.0
   Tiles 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Torn Edges 11.0
   Twain Acquire 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Twain Select 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Twirl 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   U3D 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Underpainting 11.0
   Vanishing Point 11.0
   Variance 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Variations 11.0 (11.0x001)
   Video Preview 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   WIA Support 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Water Paper 11.0
   Watercolor 11.0
   Wave 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Wavefront|OBJ 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Wind 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   Wireless Bitmap 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
   ZigZag 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Plug-ins that failed to load: NONE
Flash:
   Connections
   Kuler
Installed TWAIN devices:
   HP PrecisionScan 3.03
Would it perhaps help to de-activate, uninstall, and re-install? I have the original installation files from my download.

Fixed (apparently)!
I found a beta driver dated 2006 on the GeForce website and installed it. This allowed me to open "Preferences" and check the "Use Open GL Drawing" check box, which I was unable to do before. The beta driver was not digitally signed, but supposedly enabled 3D and Open GL, which apparently is an issue with CS4. The old driver was version 6.14.10.5216, and the new version is 6.14.10.9381.
There is no explanation for why this worked for so long with the old driver and suddenly stopped, but I don't need to know the answer to that!

Crash during save after using content from eps

Dear Friends,
an EPS file is opened in Adobe Illustrator (CS3) and the content is partially copied and pasted into an Illustrator (CS3) document
But Adobe Illustrator (CS3) crashes during saving the Illustrator (CS3) document, which of course is now containing the copied content from the EPS file.
[Window Title]
Illustrator.exe
[Main Instruction]
Illustrator.exe has stopped working
[Content]
A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available.
[Close program]
How can this issue be solved?
Thank you for your anwers in advance!
With best regards
Rex

Hey, I am having the same problem and couldn't do anything... Please help me!!! I tried to insert the CD but it isn't working, try to hold down the option key to reboot it but still... tried alot of solutions but still....
Ended I called Apple Support, the guy gave me 3 solutions: 1st is to pay USD490, he will do trouble shooting on his site with what 3 years warranty; 2nd is to pay USD49 with fix only an incident; 3rd is to check out the apple discussions board...
PLEASE HELP ME.. I really have no idea what's going on!! I was on the phone with my friend from US for 2 hours and tried all the solutions, but still...
Help!!

Photoshop CS4 Extended crashes in Windows XP whenever I save

I hope someone can help me, a beginning Photoshop user.
It crashes almost always whenever I try to save. I have installed the 11.0.1 patch. GPU is turned off.
Here are the details of my system:
Toshiba Satellite A105 running Windows XP 5.1.2600 Service Pack 3.
1.86 GHz 2.99 GB RAM
C drive (that is used for Photoshop) is 92.92 GB with 53.58 GB free space. I've defraged the drive.
Video display card: Mobile Intel(R) 945 GM Express Chipset Family version 6.14.10.4436
I have other applications off when I am using Photoshop.
I typically am working from NEF files approx. 30 MB
It's really frustrating - and is making it very difficult for me to learn the software.
Thanks.

Thanks - I'm learning how to use this forum. Here's what I thought I had sent:
Here's a typical application error record in the event viewer log:
Faulting application photoshop.exe, version 11.0.1.0, faulting module ole32.dll, version 5.1.2600.5512, fault address 0x0001d7e6.
Does this tell us anything?
and (for the second post):
In the event viewer log, I also found the entry below, before I installed the Photoshop update:
The application, C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe, generated an application error The error occurred on 01/31/2010 @ 22:44:40.921 The exception generated was c0000005 at address 7756BB9B (ole32!CoWaitForMultipleHandles)
The above entry came about 20 seconds after this application error record:
Faulting application photoshop.exe, version 11.0.0.0, faulting module ole32.dll, version 5.1.2600.5512, fault address 0x0008bb9b.
The faulting module ole32.dll seems common to all the photoshop application error messages. Is this a clue?

CS4 - Project opens, but crashes during save

Adobe Premiere CS4 running on Macbook Pro with OS X 10.6.3
So I've been working with the same Premiere CS4 project file for awhile now, and I've hit a pretty big dead end that I really need some help with: Whenever I save the project (File>Save Project), I get the progress bar that says "saving project", but it locks up half way, and gives me the spinning rainbow wheel of death. I am forced to quit the application. My changes do not save.
I get the same behavior when I try to workaround the problem: Save as, Save a copy... Importing sequences into a new project as well. Occasionally after crashing Premiere in these manners I have to restart for it to load up again.
I am using images and 1 video from iStock in my project. I first saw the strange behavior when I tried to put an iStock image jpeg into the timeline. It showed no preview for it. There was nothing about the image, technically speaking, that I think would cause such a problem.
I don't get it because the project opens with no problem. I can even work in it... just can't save. Any help?

I'm running OS X 10.6.3
Details of my system profile are below.
Premiere Pro CS4 with all updates installed.
Model Name: MacBook Pro
Model Identifier: MacBookPro5,3
Processor Name: Intel Core 2 Duo
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP53.00AC.B03
SMC Version (system): 1.48f2
Sudden Motion Sensor:
State: Enabled
Display:
NVIDIA GeForce 9400M:
Chipset Model: NVIDIA GeForce 9400M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0863
Revision ID: 0x00b1
ROM Revision: 3448
gMux Version: 1.8.8
Displays:
Color LCD:
Resolution: 1440 x 900
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
NVIDIA GeForce 9600M GT:
Chipset Model: NVIDIA GeForce 9600M GT
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0647
Revision ID: 0x00a1
ROM Revision: 3448
gMux Version: 1.8.8
I'm using a custom preset for my project. The resolution is 872 x 486, Square Pixels, Progressive Scan. Details below:
General
Editing mode: Desktop
Timebase: 30.00fps
Video Settings
Frame size: 872h 486v (1.0000)
Frame rate: 30.00 frames/second
Pixel Aspect Ratio: Square Pixels (1.0)
Fields: No Fields (Progressive Scan)
Audio Settings
Sample rate: 32000 samples/second
Default Sequence
Total video tracks: 3
Master track type: Stereo
Mono tracks: 0
Stereo tracks: 3
5.1 tracks: 0
Submix mono tracks: 0
Submix stereo tracks: 0
Submix 5.1 tracks: 0
The source material I am using includes jpegs from iStock, video from iStock, psds I create myself (usually flattened). I have also done some simple animation in After Effects (CS4) also from Master Collection. I imported a composition in from AE that matched my presets. I felt that was the most risky thing I've done in this project, but the point in time at which everything started to fail was when I imported a handful of iStock jpegs. I was having trouble getting one of them to preview in the source monitor. Details on that one here from getting its properties in the Project panel.
File Path: /Users/kemch/Desktop/RQA/RQA Product Overview Project/Slide 5 Grocery Store/iStock_000006885030Small.jpg
Type: JPEG file
File Size: 647 KB
Image Size: 24 x 24
Pixel Depth: 0
Pixel Aspect Ratio: 1.0
Notice the dimensions are incorrect. Premiere has since locked up from me getting these properties. The actual dimensions of this image are 585 × 821. This is really the only clue I have so far.
The other thing I should also note is regarding the AE composition that I imported. It had some effects on it that could not be interpreted. Premiere tells me this when I open the project up: This hasn't caused me a problem yet that I know of, because I've gone a couple days with it.
/Users/kemch/Desktop/RQA/RQA Product Overview Project/RQA Product Recall Overview.prproj
Video Filter missing: AE.ADBE Luma Key
Video Filter missing: AE.ADBE Solid Composite
So, thanks for taking the time to look at this. Any more help greatly appreciated

Photoshop CS4 Extended Crashes Since Updating Acrobat to 9.3

I have CS4 Web Premium. When I save a document in pdf format from Photoshop(PS) CS4, it normally opens the saved document in Acrobat 9.x. Up until yesterday, when I installed the Acrobat 9.3 update, the results have always been to have then have the document open in both Acrobat and PSCS4. No problem. Now, however, when I save a pdf document in PSCS4, the document, after an unusually long lag after clicking the "save pdf" button in PSCS4, opens in Acrobat as before BUT Photoshop Crashes; an error says that PS experienced an error and will be closed....
I would like to know how to correct this, if possible. Alternatively, I would like to uninstall the update to Acrobat, since everything worked great before I installed it. Help would be greatly appreciated.
Thanks.

I have already tried the repair function in Acrobat and the problem did not
resolve. However, in photoshop, when in the Save PDF prefs dialog appears, I
unchecked "view pdf". Now Photoshop no longer opens Acrobat to view the pdf
there, but also it no longer crashes. I can live with that. A lot less
trouble then resintalling Acrobat, with each of the incremental updates. I
have Acrobat installed also on a second computer, but will not be updating
that computer to Acrobat 9.2.
Thank you.

Crashing during "Save As" in Snow Leopard

I use Photoshop CS4 on an iMac with 4gig of ram and Snow Leopard. Not every time, but often, Photoshop just quits after I click on Save As. I then relaunch Photoshop and everything works fine. It may do this every couple of days.
What is going on? Any suggestions?
Kevin

That happens in all applications on MacOS 10.6.
Apple is working on it.
I don't know about that. Since I did an HD upgrade, I've run Snow Leopard and CS4 Master Collection, and can count on one hand the times apps have crashed since November. (Dreamweaver twice and Fireworks once. I was having Finder issues at the time of each though and a reboot resolved it.)
I run AppleJack once a week as a rule and things go smoothly 99.9% of the time.
Vista, is another story...

Illustrator CS4 (W7x64) crash on save pdf as non-admin

Dear AI users,
I have an annoying issue with AI CS4 (Design premium package) on a Windows 7 (64bit) platform. Every time I try to save a file in the pdf format as non-administrator, the program freezes/crashes before the pdf-export dialogue. Does anybody know this problem? It would be essential for a multi-user PC to be able to work without administrative privilleges of course ...
Thanks a lot in advance!

I just found the solution ...
Needed to delete the folder "C:\Users\NAME\AppData\Roaming\Adobe\Adobe Illustrator CS4 Settings" [should be "C:\Documents and Settings\NAME\Application Data\Adobe\Adobe Illustrator CS4" under Windows XP] and everything works fine again ...
Thx

Finder crashes during save functions

There is a serious bug when I try to save or open a file during a browser or photoshop (basically any application) session. I cannot keep the window open, the window closes un-announced, (crash).
Result: I cannot save or open files effectively.
THIS happened Immediately after I upgraded to Mavericks OSX.
NOT GOOD.

I'm having the same issue with an I7 MBP and a 11" Macbook AIr, both mid 2012 models and both recently upgraded to OSX 10.9 Both Mac's have SDD's. The issue happens on almost all applications but especially on FCPX, Motion, Photoshop CC, Illustrator CC. It almost seems as though the finder is losing connection with the direcotory and so the flle menu closes. Sometimes the FIle menu closes within a second, sometimes you think it worked and just as you get to your file/ folder it closes before you can perform an open / save action, arrgghhh!!!
This issue is now causing me major problems as it's slowing down my work flow, sometimes taking 20 attempts (as it just had in Photoshop), to perform a save.
I have spotted a post on Autodesks help pages that mentions a similar issue. They are suggesting it's an issue with coverflow. Since then also found a couple of additional links on this support site. Still reading through but doesn't seem to be a solution yet.
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=22523612&linkID =15839490
https://discussions.apple.com/message/23702848#23702848
https://discussions.apple.com/thread/5527806

Photoshop CS4 Extended Crashes When Opening Files

Whenever I open a file or create a new file (file type doesn't seem to make a difference), Photoshop stops responding for a few seconds, then my monitor goes to standby mode. Turning the monitor off then on again doesn't help. The computer continues to run, but the only way to regain control is a hard reboot. Everything worked just fine until yesterday, when it first started doing this.
EDIT: I use a dual-monitor setup, but recently my secondary monitor's backlight burned out, so I unchecked the "extend my Windows desktop onto this monitor" checkbox in windows display settings. This is when Photoshop started crashing. When I thought about that, I went back and rechecked the box and now everything works fine.
Adobe Photoshop Version: 11.0.1 (11.0.1x20090218 [20090218.r.523 2009/02/18:02:00:00 cutoff; r branch])
Operating System: Windows XP 32-bit
Version: 5.1 Service Pack 3
System architecture: Intel CPU Family:15, Model:4, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 2
Processor speed: 2793 MHz
Video Card: ATI Radeon HD 3600 Series
Video Mode: ati2dvag.dll
Video Card Driver: ati2dvag.dll
Driver Version: 6.14.10.6869
Built-in memory: 2046 MB
Free memory: 1167 MB
Memory available to Photoshop: 1676 MB
Memory used by Photoshop: 58 %
Image cache levels: 4
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 298.1G, 201.4G free
C:\, 232.8G, 86.6G fre

EDIT: I use a dual-monitor setup, but recently my secondary monitor's backlight burned out, so I unchecked the "extend my Windows desktop onto this monitor" checkbox in windows display settings. This is when Photoshop started crashing. When I thought about that, I went back and rechecked the box and now everything works fine.
Still, it's a workaround at best. This should not happen. I'd definitely investigate the graphics card driver settings and PS' OpenGL prefs. There must be a way to get both working without the crashes...
Mylenium

Photoshop CS4 Extended crashes when exiting/quitting

I recently installed CS4 and when I quit Photoshop CS4 I get a "DDE Server... memory could not be 'read'" error. I've looked all over the forums for solutions to this, tried deleting my preferences file, reinstalling CS4, and fiddling with performance options, but nothing seems to make a change. I never had much trouble with CS2 or CS3. This is really annoying.

Chris,
From a programming standpoint, the errors are different, but they are similar in that PSCS4 consistently crashed with the above posted error message on exiting after having loaded an image. I read the Adobe troubleshooting advice and traced the problem to a bad video driver for my old Quadro 2 Pro card. I downloaded the Adobe certified driver and the problem has not recurred.
It helps to RTFM.

Intel OS 10.5 Illustrator CS5 crash during "save as" file replacement on network volume

I am running a recently reinstalled copy of CS5 on a os 10.5 Intel Mac pro as part of the CS5 design Premium edition. Every time I try to save over a file on a 10.5 fileserver as a "save as" to replace an exsisting document on the server, it crashes Illistrator. Hard. I get the spinning ball and have to force quit the application. This action tends to cause a volume bit map error on the hard drive. I have swapped the drive for a new one and the result is the same so I know it is not a failing hard drive. I have come accross a similiar issue on the forum and have yanked the pref file mentioned in the post, but no luck so far. If anyone has an idea, I am all ears. Thanks.
Previous thread with simialar issues.
http://forums.adobe.com/thread/318379

Adobe has always stated that saving to and opening from a networked file server is not supported.
There are litterally thousands of configurations out there and it's not feasible for Adobe to test every single one of them.
If you save the file to a local drive do you have problems?

Illustrator CC crashes during save.

I'm working with Illustrator CC and when i go to save it crashes. I am saving files to a server normally not my hard drive and this happens at least twice in the day. When it does crash i have to force quit the program and then when i try to reopen it, it will not and i have to restart my machine. I have been reading about plugins being the issue and printers and other hardware that might cause the problem. I just curious if anyone has a solution.

Don't save directly to the server. Adobe apps have never played well with servers. Save locally and copy to the server.

CS4 Extended Crashing During Save

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