CS4 Extremely slow, and crashing on save

Illustrator CS4 is taking hours to save bigger files with semi-complicated drawings.  Seeing a lot of the rotating beach ball.  This drawing happens to have many gradients, a drop shadow and also a glow.  Sometimes it takes all night to save the file.  Now it seems any bigger file, such as 100mg's will work extremely slow, then crash on save.  Any way to speed this up or fix the problem?  I'm missing a deadline due to repeated work that has crashed over the course of a week.  Thanks.

If you don't need the file to be compatible with other Creative Suite software (to e.g. place it there or open it) then you might try  and turn off PDF compatibility.
Also try and turn off compression.

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    Report generated 2014. december 11. 12:59:29 CET
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      10 GB RAM Upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 512 MB
      Color LCD 1280 x 800
      SyncMaster 1680 x 1050 @ 60 Hz
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:55:58
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500,11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (130.97 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
      StoreJet Transcend StoreJet Transcend 2 TB
      S.M.A.R.T. Status: Verified
      EFI (disk2s1) <not mounted> : 210 MB
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      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
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    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
      /etc/hosts - Count: 67
    Gatekeeper: ℹ️
      Anywhere
    Kernel Extensions: ℹ️
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      [loaded] org.pqrs.driver.KeyRemap4MacBook (9.3.0 - SDK 10.9) [Support]
      /Applications/PMHMac.app
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      /Applications/Parallels Desktop.app
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      [not loaded] com.parallels.kext.hypervisor (8.0 18494.886912) [Support]
      [not loaded] com.parallels.kext.netbridge (8.0 18494.886912) [Support]
      [not loaded] com.parallels.kext.usbconnect (8.0 18494.886912) [Support]
      [not loaded] com.parallels.kext.vnic (8.0 18494.886912) [Support]
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      /Applications/Toast 11 Titanium/Toast Titanium.app
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      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
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      QuickTime Plugin: Version: 7.7.3
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      ViewRightWebPlayer: Version: 3.5.0.0 [Support]
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
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      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
      Google Earth Web Plug-in: Version: 7.1 [Support]
    Safari Extensions: ℹ️
      ResponsiveResize
      Save to Pocket
      Awesome Screenshot
      LastPass
      feedly
    3rd Party Preference Panes: ℹ️
      Double Command  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Growl  [Support]
      Java  [Support]
      MacFUSE (Tuxera)  [Support]
      Perian  [Support]
      Xmarks for Safari  [Support]
    Time Machine: ℹ️
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 367.91 GB
      Destinations:
      Transcend 2TB [Local]
      Total size: 0 B
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Too small
      Backup size 0 B < (Disk used 367.91 GB X 3)
    Top Processes by CPU: ℹ️
          21% WindowServer
          12% Console
          8% parentalcontrolsd
          6% backupd
          6% Activity Monitor
    Top Processes by Memory: ℹ️
      462 MB mysqld
      290 MB mds_stores
      290 MB Safari
      204 MB Finder
      183 MB WindowServer
    Virtual Memory Information: ℹ️
      2.20 GB Free RAM
      6.06 GB Active RAM
      809 MB Inactive RAM
      1.66 GB Wired RAM
      1.87 GB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Dec 11, 2014, 09:38:41 AM iMovie_2014-12-11-093841_[redacted]s-MacBook.hang
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s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?

    My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?

    My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?

  • All design programs running extremely slow and takes forever to save and sometimes shuts down randomly?

    Ok so  I'm a design student at a community college (about to graduate soon and will be continuing on getting my BFA) I have all of the creative cloud suite. I have Illustrator, Photoshop, Lightroom, InDesign, etc. Recently I started having problems with all of the programs. Whenever I work in the programs they would run extremely slow. Recently, I tried to save a .eps file that was only about 1.2 GB and it took me an hour to save, and this was when I was working off of my computer desktop. When I place the .eps file in Indesign, everything would go blank and it would freeze up. Also I had an error sign popping up from InDesign saying "out of memory". Im not sure if that is related to my computer's hard drive or indesign itself. I just started using creative suite so the creative suite is pretty new to me. Sometimes in Indesign when I do the Command+w to preview the whole project, it would be completely black and showing nothing and I would hit escape and the whole software screws up. Then I would do a force quit on the software and then Indesign would say there was a serious error and must shut down. That error message has been popping up several times now. I also talked to Apple support and they suggested me doing a Repair disk utility (which I am currently doing right now) and also recommended me contacting Adobe since they know their software. I checked software to see if there is any updates that is needed but everything is up to date. I'm not quite sure why its acting like this so I'm reaching out both to Apple and Adobe to see if both can help me solve the problem. If anybody had experienced this problem before and could help me troubleshoot this issue that would be great.

    I installed the creative suite about a year ago, and this just started happening last weekend. I didn't think it would be a problem and that it would last for a day since I was working on InDesign all day and Illustrator and it usually goes away after I finish using the programs. But this has been occurring for about a week now and has not gone away. and yes the other programs are running slow. I was trying to resize some images for a client and Photoshop was acting extremely slow  when I was trying to resize the image and also place an image into a 8x10 document in Photoshop. I'm not sure how to find my system specifications.
    All design programs running extremely slow and takes forever to save and sometimes shuts down randomly? 

  • Adobe premiere cs6 suddenly EXTREMELY slow and CPU intensive

    Hi everyone,
    I'm editing candon 5d mk III footage (h.264 files) on my late 2011 MacBook pro. Here are the specs..
    240 gig SanDisk SSD harddrive (190 gigs free)
    500 Gig (250 gigs free)
    8 gigs ram
    2.4 ghz i5 processor
    Intel HD graphics 3000 graphics card
    I'm a wedding videographer and I am currently closing my last edits of the season. I have edited 20+ 45 minute videos on Adobe Premiere CS6 and have had absolutely no issues at all. I enjoy working on premiere so much that I've been trying to get my videographer friends to give a shot and simplify their workflows.
    Upon starting my second to last edit (same process as the other 18 videos I've done this season, organizing the footage within it's respective folder, loading it into premiere with the couples' choice in music and opening 4-5 new sequences based on the events of the day) I noticed that I was having a lot of trouble importing folders into my media bin. I had to import all of the footage unorganized because loading the folders "Preperation, Ceremony, Photos, Reception" with the footage within them would cause premiere to freeze and become unrepsonsive. So, finding no solution I added all the footage in no particular fashion. Just one large unorganized group. Then, while organizing the files into bins, I noticed even the smallest move would take several minutes to complete. Because I was working directly off of my hard drive I figured these kinds of delays would eventually catch up to me, so I moved all of my files to my HDD and decided to work on them there. The project itself continued to be extremely slow and started crashing regularly (especially when applying audio effects). After a few hours, I stopped being able to play 1080p video at all. It would jam and stutter so often it become unuseable. 720p video was the next to go along with my ability to render anything in less than 30 minutes - 1 hour. At last attempt to use premiere I was getting an "Unable to compile movie - Unknown Error" message when trying to render alpha channel things (lower third titles and things of the nature), my ability to change the resolution of the playback had disappeared (Going from full, 1/2 and 1/4 did nothing, it just remained at full quality) and finally doing anything in premiere caused it to use 300% of my CPU (based off of my Activity Monitors metering).
    Does anybody have any clue as to what could be happening to my machine/program? I have a yearly subscription to adobe's creative cloud service if that helps. Oh and I've tried moving my media cache's from my HDD to my SDD with little or no results. Don't know if that helps.
    Thank you to anyone who helps in advance. What I believe to be clean installs aren't doing anything so I'm hoping somebody can give me a hand.

    Sounds to me like specific media is dragging the Mac to a halt. (300%, really Apple? Isn't that like saying that my car can go up to 90mph, but last night I drove it at 300% speed, 270mph)
    Some things to trouble shoot:
    Do you have any assets in the project that are loaded directly from strange devices, like a SD card or CD audio? Any dynamic link media that may be problematic?
    Is there anything that makes this footage different than footage from successful projects?
    Can you work successfully with an old project?
    Can you successfully start a new project using different or less media?
    Is the 500 GB drive internal or external?
    One time I was sent out at from work to troubleshoot a system that would freeze up like yours. The guy was an idiot and rude client that demanded that someone from our facility help him fix his own project. He said that he had been troubleshooting for a day, and then had convinced his organization's IT guy that he needed a way over spec new pc to run Premiere.
    His system was fine. Within 3 minutes of checking media in his project, I saw that top track of the problem sequence had a video clip that was set to a speed of .01%, and he had the clip stretched for 24hours in the sequence. His project was supposed to be a 2 minute PSA. All his issues went away after removing the idiotic Day Long slow motion clip. He complained to my boss because I had laughed at him.
    I relate that story to illustrate that it could be a weird thing with you media or fx, just as well as a hardware or software issue.
    Good Luck

  • IMac CPU3.06 GHz Intel Core 2 Duo, 8GB, Extremely slow and repeatedly "out of Memory" since migration from Mountain Lion to Mavericks

    Dear Apple Support Community.
    As mentioned by a number of users reporting the same problem, my 2009 iMac CPU3.06 GHz Intel Core 2 Duo, 8GB RAM, has become extremely slow and repeatedly "out of Memory" since it was migrated from Mountain Lion to Mavericks (OS 10.9 then OS 10.9.1).
    I have already run CleanMyMac, deleted 5GB of useless stuffs, which did not translate into any improvement. Following the advices collected in other Apple Support Community threads, I have applied EtreCheck the outcome of which is provided below.
    For information, I have also upgraded my 2011 MacBook CPU2.3 GHz Core i7, 8GB which became only a bit slower than before, sometimes freezing which it almost never did before. However, I am used to the fact that Mac get usually slower and more prompt fo freeze after upgrading to a more recent OS.
    Both my 2009 iMac and my 2011 MacBook have F-Secure installed. So the problem with the 2009 IMac is unlikly to be due to the presence of F-Secure. Interestingly, the few abnormalities found by Etrecheck were exacly identical before I ran CleanMyMac. There are two more findings (mentioned below) since I ran CleanMyMac on the 2009 iMac, which again didn't improve the problem.
    So please find below the details of the EtreCheck experience and some additional measurements made with iStat while running EtreCheck:
    Hardware Information:
    iMac (24-inch, Early 2009)
    iMac - model: iMac9,1
    1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
    8 GB RAM
    Video Information:
    ATI Radeon HD 4850 - VRAM: 512 MB
    Audio Plug-ins:
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 1.9 - SDK 10.9
    AppleAVBAudio: Version: 2.0.0 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
    System Software:
    OS X 10.9.1 (13B42) - Uptime: 0 days 2:40:57
    Disk Information:
    WDC WD1001FALS-40K1B0 disk0 : (1 TB)
    EFI (disk0s1) <not mounted>: 209.7 MB
    XooS5 HD (disk0s2) /: 999.35 GB (189.85 GB free)
    Recovery HD (disk0s3) <not mounted>: 650 MB
    OPTIARC DVD RW AD-5670S 
    USB Information:
    Apple Inc. Built-in iSight
    Canon CanoScan
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM2046 Hub
    Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    WD My Passport 071D 800mbit - 800mbit max
    EFI (disk1s1) <not mounted>: 209.7 MB
    disk1s2 (disk1s2) <not mounted>: 2 TB
    Boot OS X (disk1s3) <not mounted>: 134.2 MB
    Thunderbolt Information:
    Kernel Extensions:
    com.f-secure.kext.fsauth          (1.0.0d1)
    Problem System Launch Daemons:
    [failed] com.apple.wdhelper.plist [REMARK: this abnormality appeared only after running CleanMyMac. It does not appear on my 2011 MacBook]
    Problem System Launch Agents:
    Launch Daemons:
    [loaded] com.adobe.fpsaud.plist
    [invalid] com.bjango.istatlocaldaemon.plist [REMARK: this abnormality pre-existed to running CleanMyMac. It appears also on my 2011 MacBook]
    [loaded] com.f-secure.fsavd.dbhelper.plist
    [loaded] com.f-secure.fsavd.plist
    [loaded] com.f-secure.fsmac.firewall.plist
    [loaded] com.f-secure.fsmac.fsupdated_guts2.plist
    [loaded] com.f-secure.fsmac.licensetool.plist
    [loaded] com.macpaw.CleanMyMac2.Agent.plist
    Launch Agents:
    [loaded] com.babylon.activation.plist
    [loaded] com.bjango.istatlocal.plist
    [loaded] com.f-secure.relauncher.plist
    [loaded] com.f-secure.trasher.plist
    User Launch Agents:
    [loaded] com.adobe.ARM.[...].plist
    [loaded] com.google.keystone.agent.plist
    [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
    [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
    [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
    User Login Items:
    iTunesHelper
    Dropbox
    F-Secure Anti-Virus for MAC
    3rd Party Preference Panes:
    Flash Player
    Internet Plug-ins::
    FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
    Default Browser: Version: 537 - SDK 10.9
    AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
    AdobePDFViewer: Version: 11.0.04 - SDK 10.6
    DivXBrowserPlugin: Version: 2.1
    Flash Player: Version: 11.9.900.170 - SDK 10.6
    OfficeLiveBrowserPlugin: Version: 12.2.8
    Google Earth Web Plug-in: Version: 6.1
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0
    User Internet Plug-ins::
    Picasa: Version: 1.0
    Bad Fonts:
    None
    Old applications:
    None
    Time Machine:
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
    XooS5 HD: Disk size: 930.71 GB Disk used: 753.90 GB
    Destinations:
    XooS5 TM [Local] (Last used)
    Total size: 2 
    Total number of backups: 32
    Oldest backup: 2013-09-15 01:11:39 +0000
    Last backup: 2013-12-07 12:48:45 +0000
    Size of backup disk: Too small. Backup size 2  < (Disk used 753.90 GB X 3)
    Time Machine details may not be accurate. All volumes being backed up may not be listed.
    REMARK: The above finding is unlikely to be accurate. In fact, my Time Machine is supported by a 2TB WD My Passport Studio external HD connected with a Firewire 800. As mentionned, only 754GB of the 2000GB are used.
    Top Processes by CPU:
    5%          backupd
    5%          Mail
    5%          WindowServer
    3%          Finder
    3%          Dropbox
    Top Processes by Memory:
    1.60 GB          mds_stores REMARK: this item was marked in red in the outcome of EtreCheck, so I assume there is something wrong there
    82 MB          Finder
    74 MB          Mail
    49 MB          softwareupdated
    49 MB          Dropbox
    Virtual Memory Statistics:
    97 MB          Free RAM
    1.21 GB          Active RAM
    1.19 GB          Inactive RAM
    1.21 GB          Wired RAM
    1.83 GB          Page-ins
    36 MB          Page-outs
    Please find now some additional measurements collected with iStat while running EtreCheck:
    Practically:
    The iMac can work slowly with only one software e.g. either Mail or Safari or Firefox, but still the below "out of Memory" message occurs about every 3 minutes.
    Aperture has becomre to slow to be useable
    If trying to write a mail (with Mail) while Safari or Firefox is open, then the "out of Memory" message occurs about every 20 seconds so I need to check on "Resume" several times per minute.
    Conclusions
    From the above, unless anyone in the Apple Support Community proves to be able to identify a specific problem leading to a way to find a cure, I tend to conclude that Mavericks is not suitable for computers operating with a Core 2 Duo CPU even with a 8GB of RAM.
    Unless I missed something, I did not see any warning from Apple Computer Inc. informing their customers they should refrain from upgrading Core 2 Duo Computers.
    The only solution I see so far is to downgrade from Mavericks to Mountain Lion. And the Apple Support Community would confirm that it is the only solution, I would appreciate to get your guidance on how to proceed.
    Intended action plan
    Migrate the above 2009 iMac to a 2014 Mac Mini Server operating on Mavericks to ensure that no data may be lost while downgrading to Montain Lion.
    Provided the above downgrading operation is successful, assign this 2009 iMac to partial retirement e.g. Mail, Skype, iTunes  and DVD player.
    In advance, I would like to thank the Apple Community for helping me either i) finding a cure to the problem, ii) or confirming that Mavericks cannot operate properly on Core 2 Duo computers, iii) and in such a case, guiding me on how to downgrade to Mountain Lion.
    Yours sincerely
    Core

    ... what anti-virus would you recommend using?
    Use what is already included with OS X. It already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
    A much better question is "how should I protect my Mac":
    Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
    Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
    Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
    Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
    Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
    Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
    Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
    Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
    Don’t install Java unless you are certain that you need it:
    Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
    Disable Java in Safari > Preferences > Security.
    Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
    Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
    Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
    Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
    If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
    Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
    The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
    OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
    Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
    If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
    Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
    Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
    Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

  • Since updating my iPad 2 to ios8, it safari has been slow and crashing and some of the apps acting wierd. The password app doesn't work at all so had to find another way of retrieving all my passwords. Very very dissapointing

    Since updating my iPad 2 to ios8, it safari has been slow and crashing and some of the apps acting wierd. The password app doesn't work at all so had to find another way of retrieving all my passwords. Very very dissapointing. It appears from these forums that a lot of people are having the same problems wit this latest update.

    Hi erastyle,
    Actually the Licensing information for the package is missing hence it is not launching any applications. You need to Reserialize the products using APTEE which you can find it on the Machine where you have created the package. If you dont have the access to that Machine then please download and install Creative Cloud Packager and it will download APTEE in the below mentioned location.
    Windows:
    C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities
    Once downloaded please follow this KB article to use the Tool.
    http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html
    Please let us know if it helps.
    Regards,
    Abhijit

  • I updated my iPod touch 4g 64gb to iOS 6.1 and now it's been very slow, safari keeps crashing, apps being very slow and crashing ? Can anyone help ?

    I updated my iPod touch 4g 64gb to iOS 6.1 and now it's been very slow, safari keeps crashing, apps being very slow and crashing ? Can anyone help ?

    Next
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>Safari and Clear Cookies, Data and History
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • I am having a problem with my cs6 running very slow and when i save i am getting an error message that says, "This document is bigger than 2 gb (the file may not be read correctly by some TIFF viewers.) please help

    I am having a problem with my cs6 running very slow and when i save i am getting an error message that says, "This document is bigger than 2 gb (the file may not be read correctly by some TIFF viewers.) please help

    wen6275,
    It looks like you're actually using a camera or phone to take a photo of your monitor.
    That's not what is commonly known as a "screen shot". 
    It looks like you're on a Mac.  Hitting Command+Shift+3 places a capture of the contents of your entire monitor on your Desktop; hitting Command+Shift+4 will give you a cross-hairs cursor for you to select just the portion you want to capture.
    I'm mentioning this because I fear I'm not construing your original post correctly when you type "I am working with a large files [sic], currently it has 149 layers, all of which are high resolution photographs", so I'm wondering if there's some similar use of your own idiosyncratic nomenclature in your description of your troublesome file.
    Perhaps I'm just having a major senior moment myself, but I'm utterly unable to imagine such a file.  Would you mind elaborating?

  • I installed the latest update of iTunes and now my computer is extremely slow and it freezes, What should I do to make it run  as usual?

    I installed the latest update of iTunes and now my computer is extremely slow and it freezes. When I click on the itunes icon, nothing happens, if it opens is a long time afterwards. Most of the time it does not even open, but the computer is very slow. It is a PC desktop running windos xp.

    Hey ArgentoSB!
    I have an article for you that can help you troubleshoot these issues:
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1421
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • WHen I first installed iOS 6 the App Store crashes...and now having iOS 6 for 2 weeks now, all my apps are buggy and now are crashing! Safari and built in apps are becoming slow and crash. I hate how apple leaves iPod touch 4g and iPhone 4 in the dark.

    WHen I first installed iOS 6 the App Store crashes...and now having iOS 6 for 2 weeks now, all my apps are buggy and now are crashing! Safari and built in apps are becoming slow and crash. I hate how apple leaves iPod touch 4g and iPhone 4 in the dark and basically force us to upgrade to newer devices. Apple could of done better with the update and needs to resolve these issues.

    Try:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    The App store crashing is a known problem.
    IOS 6 App store crash: Apple Support Communities

  • Illustrator CC is slow and crashes every time i close a file

    Illustrator CC is slow and crashes every time i close a file. Can anyone help me please?
    This is the report after the crash:
      Adobe Illustrator [692]
    Path:            /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         256 (17.0.0)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [106]
    Date/Time:       2013-08-27 09:53:40.327 +0200
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          14621814 sec
    Crashes Since Last Report:           187
    Per-App Interval Since Last Report:  219398 sec
    Per-App Crashes Since Last Report:   13
    Anonymous UUID:                      29F60637-A869-47C6-A870-3D5101B9404F
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    Crashed Thread:  0  Main Thread  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Main Thread  Dispatch queue: com.apple.main-thread
    0   com.adobe.owl                           0x0000000106516fdd OWLDictionaryPutReleasableValue + 181382
    1   com.adobe.owl                           0x00000001065158ce OWLDictionaryPutReleasableValue + 175479
    2   com.adobe.owl                           0x00000001064eb794 OWLDictionaryPutReleasableValue + 3133
    3   com.adobe.owl                           0x00000001064d1185 OWLControlBarGetResizeGripper + 47691
    4   com.adobe.owl                           0x00000001064d0f4e OWLControlBarGetResizeGripper + 47124
    5   com.adobe.owl                           0x00000001064cee70 OWLControlBarGetResizeGripper + 38710
    6   com.adobe.owl                           0x00000001064bec8e OWLCocoaResetHotViews + 3978
    7   com.apple.AppKit                        0x00007fff83b8ae5d -[NSWindow _document:shouldClose:contextInfo:] + 133
    8   com.apple.AppKit                        0x00007fff83b8acbc -[NSWindow _close:] + 142
    9   com.apple.AppKit                        0x00007fff83aa2eda -[NSApplication sendAction:to:from:] + 95
    10  com.apple.AppKit                        0x00007fff83aa2e39 -[NSControl sendAction:to:] + 94
    11  com.apple.AppKit                        0x00007fff83b81df4 -[NSButtonCell performClick:] + 483
    12  com.adobe.owl                           0x00000001064bede5 OWLCocoaResetHotViews + 4321
    13  com.adobe.owl                             0x00000001064bceca OWLThemeAddBrush + 18276
    14  com.adobe.owl                           0x00000001065413ae OWLDockGetPreferredOrigin + 9376
    15  com.adobe.owl                           0x00000001065417b9 OWLDockGetPreferredOrigin + 10411
    16  com.adobe.owl                           0x00000001064bb737 OWLThemeAddBrush + 12241
    17  com.adobe.owl                           0x00000001064a726a 0x106489000 + 123498
    18  com.apple.AppKit                        0x00007fff83a473a7 -[NSWindow sendEvent:] + 5409
    19  com.adobe.owl                           0x00000001064bfaca OWLCocoaResetHotViews + 7622
    20  com.apple.AppKit                        0x00007fff8397cafa -[NSApplication sendEvent:] + 4719
    21  com.adobe.dvaui.framework               0x0000000108e9e28e -[DVAMacApplication sendEvent:] + 622
    22  com.adobe.exo.framework                 0x00000001097f0480 -[ExoMacApplication sendEvent:] + 544
    23  com.apple.AppKit                        0x00007fff839136de -[NSApplication run] + 474
    24  com.adobe.exo.framework                 0x00000001097efeb8 exo::app::OS_AppBase::RunEventLoop() + 56
    25  com.adobe.illustrator                   0x0000000100488195 CAIExoAppImpl::RunEventLoop() + 21
    26  com.adobe.illustrator                   0x000000010042e74c CAIApplication::RunApp() + 396
    27  com.adobe.illustrator                   0x0000000100419a57 main + 135
    28  com.adobe.illustrator                   0x0000000100002c94 start + 52
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff8508bc0a kevent + 10
    1   libSystem.B.dylib                       0x00007fff8508dadd _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff8508d7b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff8508d2de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff8508cc08 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff8508caa5 start_wqthread + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff850ada6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff850b1881 _pthread_cond_wait + 1286
    2   com.adobe.AGM                           0x0000000103894dcb AGMTerminate + 3265921
    3   com.adobe.AGM                           0x000000010389587d AGMTerminate + 3268659
    4   com.adobe.AGM                           0x00000001038ab8a8 AGMTerminate + 3358814
    5   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    6   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 3:
    0   libSystem.B.dylib                       0x00007fff850ada6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff850ad8f9 nanosleep + 148
    2   libSystem.B.dylib                       0x00007fff850ad863 usleep + 57
    3   ...ustrator.plugins.dBrushTool          0x00000001221fc723 PluginMain + 355203
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 4:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   ...ustrator.plugins.dBrushTool          0x00000001221fd077 PluginMain + 357591
    Thread 5:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   ...ustrator.plugins.dBrushTool          0x00000001221fd077 PluginMain + 357591
    Thread 6:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   ...ustrator.plugins.dBrushTool          0x00000001221fd077 PluginMain + 357591
    Thread 7:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   ...ustrator.plugins.dBrushTool          0x00000001221fd077 PluginMain + 357591
    Thread 8:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x00007fff850b6932 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x00007fff8273f468 __CFSocketManager + 824
    2   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    3   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 9:  IPCClient rcvr: FMClient.501.692.140735081516224.1
    0   libSystem.B.dylib                       0x00007fff850b6932 select$DARWIN_EXTSN + 10
    1   ...extensis.cpp-core-framework          0x000000012690d169 GIPCReceiver::OSWaitForData() + 2975
    2   ...extensis.cpp-core-framework          0x0000000126901b40 GIPCClient::ReceiverThreadProc(GThread*) + 798
    3   ...extensis.cpp-core-framework          0x000000012697fed9 GThread::PthreadInternal(void*) + 223
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 10:  Agent IF Message Handler
    0   libSystem.B.dylib                       0x00007fff850ada6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff850b1881 _pthread_cond_wait + 1286
    2   ...extensis.cpp-core-framework          0x000000012693f3ce GSemaphore::TimedWait(unsigned int) + 76
    3   ...extensis.cpp-core-framework          0x00000001269063f9 GIPCClient::GIPCMTDataAccumulator::WaitForData(unsigned int, std::vector<char, std::allocator<char> >&, bool) + 37
    4   ....ExtensisFontManagement.sdk          0x0000000126ece271 GAgentIFMessageHandlerThread::RunMessageHandlerThread() + 445
    5   ....ExtensisFontManagement.sdk          0x0000000126ece98e GAgentIFMessageHandlerThread::AgentIFMessageHandlerThreadFunc(GThread*) + 42
    6   ...extensis.cpp-core-framework          0x000000012697fed9 GThread::PthreadInternal(void*) + 223
    7   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 11:  IPCDataHandler for rcvr: FMClient.501.692.140735081516224.1
    0   libSystem.B.dylib                       0x00007fff850b6932 select$DARWIN_EXTSN + 10
    1   ...extensis.cpp-core-framework          0x00000001269093d1 -[IPCDataHandler handleDataFromSocket:] + 2197
    2   com.apple.Foundation                    0x00007fff822b8114 __NSThread__main__ + 1429
    3   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 12:
    0   libSystem.B.dylib                       0x00007fff85072d7a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff850733ed mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff8271d902 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff8271cd8f CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00007fff8233714f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5   com.apple.Foundation                    0x00007fff822b8114 __NSThread__main__ + 1429
    6   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 13:
    0   libSystem.B.dylib                       0x00007fff850ada6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff850ad8f9 nanosleep + 148
    2   ...or.plugins.ScriptingSupport          0x00000001212e6d38 ScObjects::Thread::wait(unsigned int) + 56
    3   ...or.plugins.ScriptingSupport          0x00000001212cf10e ScObjects::BridgeTalkThread::run() + 174
    4   ...or.plugins.ScriptingSupport          0x00000001212e68f5 ScObjects::Thread::go(void*) + 165
    5   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    6   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 14:
    0   libSystem.B.dylib                       0x00007fff850b6956 recvfrom + 10
    1   ServiceManager-Launcher.dylib           0x000000012a7be231 Invoke + 51265
    2   ServiceManager-Launcher.dylib           0x000000012a7bd5d6 Invoke + 48102
    3   ServiceManager-Launcher.dylib           0x000000012a7bc678 Invoke + 44168
    4   ServiceManager-Launcher.dylib           0x000000012a7bc6e6 Invoke + 44278
    5   ServiceManager-Launcher.dylib           0x000000012a7b72e4 Invoke + 22772
    6   ServiceManager-Launcher.dylib           0x000000012a7b7cfe Invoke + 25358
    7   ServiceManager-Launcher.dylib           0x000000012a7b7c0b Invoke + 25115
    8   ServiceManager-Launcher.dylib           0x000000012a7bb36e Invoke + 39294
    9   ServiceManager-Launcher.dylib           0x000000012a7bb4b2 Invoke + 39618
    10  ServiceManager-Launcher.dylib           0x000000012a7bb26d
    Invoke + 39037
    11  ServiceManager-Launcher.dylib           0x000000012a7bb1e6 Invoke + 38902
    12  ServiceManager-Launcher.dylib           0x000000012a7a9916 IMSConnect + 2982
    13  ServiceManager-Launcher.dylib           0x000000012a7adb05 IMSConnect + 19861
    14  ServiceManager-Launcher.dylib           0x000000012a7bbe46 Invoke + 42070
    15  ServiceManager-Launcher.dylib           0x000000012a7bdef3 Invoke + 50435
    16  libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    17  libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 15:
    0   libSystem.B.dylib                       0x00007fff8508ca2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff8508ce3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff8508caa5 start_wqthread + 13
    Thread 16:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
    2   com.adobe.illustrator                   0x000000010000d6b7 basic::thread_base::_call(void*) + 119
    3   ...ple.CoreServices.CarbonCore          0x00007fff804610d1 PrivateMPEntryPoint + 63
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 17:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
    2   com.adobe.illustrator                   0x000000010000d6b7 basic::thread_base::_call(void*) + 119
    3   ...ple.CoreServices.CarbonCore          0x00007fff804610d1 PrivateMPEntryPoint + 63
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 18:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
    2   com.adobe.illustrator                   0x000000010000d6b7 basic::thread_base::_call(void*) + 119
    3   ...ple.CoreServices.CarbonCore          0x00007fff804610d1 PrivateMPEntryPoint + 63
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 19:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
    2   com.adobe.illustrator                   0x000000010000d6b7 basic::thread_base::_call(void*) + 119
    3   ...ple.CoreServices.CarbonCore          0x00007fff804610d1 PrivateMPEntryPoint + 63
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 20:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
    2   com.adobe.illustrator                   0x000000010000d6b7 basic::thread_base::_call(void*) + 119
    3   ...ple.CoreServices.CarbonCore          0x00007fff804610d1 PrivateMPEntryPoint + 63
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 21:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
    2   com.adobe.illustrator                   0x000000010000d6b7 basic::thread_base::_call(void*) + 119
    3   ...ple.CoreServices.CarbonCore          0x00007fff804610d1 PrivateMPEntryPoint + 63
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 22:
    0   libSystem.B.dylib                       0x00007fff850ada6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff850b1881 _pthread_cond_wait + 1286
    2   com.adobe.AFlame                        0x000000013ce02b1b Flame_GetInterface + 1328376
    3   com.adobe.AFlame                        0x000000013cdba234 Flame_GetInterface + 1031185
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000002  rbx: 0x0000000000000000  rcx: 0x00007fff7089c650  rdx: 0x00000000005e8300
      rdi: 0x0000000109ef4800  rsi: 0x0000000000000000  rbp: 0x00007fff5fbfeb20  rsp: 0x00007fff5fbfeae0
       r8: 0x0000000000000001   r9: 0x000000012acca990  r10: 0x000000012acbdc50  r11: 0x0000000000000000
      r12: 0x0000000077636c6f  r13: 0x00007fff5fbfec01  r14: 0x0000000136c3b6c0  r15: 0x000000012acca610
      rip: 0x0000000106516fdd  rfl: 0x0000000000010246  cr2: 0x0000000000000000
    Binary Images:
           0x100000000 -        0x101430fff +com.adobe.illustrator 256 (17.0.0) <E34E6120-14D0-3467-A23C-C55B5B80B913> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
           0x102520000 -        0x103265ff7 +libicudata.40.0.dylib 40.0.0 (compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
           0x103279000 -        0x1032c8fff +com.adobe.headlights.LogSessionFramework ??? (2.1.2.1756) <BD518257-970F-344A-92B8-B8BE1A8EB4D8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
           0x1032fe000 -        0x103300fff +com.adobe.AdobeCrashReporter 7.0 (7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
           0x103306000 -        0x103356fff +com.adobe.aiport aiport version 16.0.0 (16.0.0.256) <CDE1A155-45AC-30BB-8347-943980377322> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
           0x103379000 -        0x1033cdfff +com.adobe.filterport filterport version 16.0.0 (16.0.0.256) <A7D0F187-0123-340C-B456-919DB5F661E7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
           0x1033f6000 -        0x1033f6ff7 +com.adobe.SPBasic SPBasic version 16.0.0 (16.0.0.256) <DBFFDCE5-C8A5-3C83-91A7-75E40BFF917D> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
           0x1033fb000 -        0x10353ffff +com.adobe.ACE AdobeACE 2.20.02.30929 (2.20.02.30929) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
           0x103552000 -        0x103b23fff +com.adobe.AGM AdobeAGM 4.30.20.30929 (4.30.20.30929) <7D9DF39D-A7FA-3284-84B2-5BA83794981A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
           0x103bc0000 -        0x103bfdfff +com.adobe.ARE AdobeARE 1.5.02.30929 (1.5.02.30929) <73174C59-1DDC-3416-A0AD-4D70930ABA60> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
           0x103c05000 -        0x103d03ff7 +com.adobe.AXEDOMCore AdobeAXEDOMCore 3.8.0.30807 (3.8.0.30807) <DF0EC9F6-D499-39B8-B2F4-CAF4F742D702> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
           0x103daf000 -        0x103dccfff +com.adobe.BIB AdobeBIB 1.2.03.30929 (1.2.03.30929) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
           0x103dd4000 -        0x103dfafff +com.adobe.BIBUtils AdobeBIBUtils 1.1.01 (1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
           0x103e02000 -        0x104112ff7 +com.adobe.CoolType AdobeCoolType 5.13.00.30929 (5.13.00.30929) <BBF1FCF6-523A-3E24-967A-10EA909DF89B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
           0x10415a000 -        0x1046f3fff +com.adobe.MPS AdobeMPS 5.8.1.30604 (5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
           0x104770000 -        0x1056f3fef +com.adobe.psl AdobePSL 14.0.0.30830 (14.0.0.30830) <7BDC4AF7-B14F-3DE0-B47A-E69B37529A6B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
           0x1058b4000 -        0x105921fff +com.adobe.AdobeXMPCore Adobe XMP Core 5.5 -c 14 (79.151739) <95D40B8F-C287-3F7B-945C-CEEE0D5399A2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
           0x105954000 -        0x105a60fff +com.adobe.AdobeXMPFiles Adobe XMP Files 5.6 -f 50 (79.151739) <6C763585-FC85-3A15-B089-7D43EF73F6A8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
           0x105b0e000 -        0x105bb8fe7 +libicucnv.40.0.dylib 40.0.0 (compatibility 40.0.0) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
           0x105be0000 -        0x105d20fe7 +libicui18n.40.0.dylib 40.0.0 (compatibility 40.0.0) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
           0x105da0000 -        0x105ea2fef +libicuuc.40.0.dylib 40.0.0 (compatibility 40.0.0) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
           0x105eeb000 -        0x106019fff +com.winsoft.wrservices WRServices 7.0.0 (7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
           0x106077000 -        0x1061d0ff7 +com.adobe.linguistic.LinguisticManager 7.0.0 (19061) <F6095811-7D5F-3E06-A664-1EB9FBF8C761> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
           0x10621e000 -        0x106226fff +com.adobe.coretech.adobesplashkit AdobeSplashKit version 1.0 (1.0) <657ED4E5-4FC2-3012-B36F-B60896021CB2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
           0x106230000 -        0x106254fff +com.adobe.AXE8SharedExpat AdobeAXE8SharedExpat 3.8.0.30807 (3.8.0.30807) <16FF5E16-19E0-3CE1-A68E-27567234429F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
           0x106278000 -        0x106336ff7 +com.adobe.AdobeExtendScript ExtendScript 4.5.5 (4.5.5.30772) <4FC0039A-A770-3A51-9D7A-D24167344540> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
           0x106386000 -        0x10643fff7 +com.adobe.JP2K 1.2.2 (1.2.2.29712) <869F46FB-FF39-39CA-B1E3-A13035A48B49> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
           0x106489000 -        0x106652ff7 +com.adobe.owl AdobeOwl version 5.0.13 (5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
           0x106695000 -        0x106e00fff +com.adobe.PDFL PROD_MAJOR.PROD_MINOR.PROD_STEP (10.0.1.30505) <38762F4D-B5C5-3FD4-AFFE-5D1195FB76FC> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
           0x106eb8000 -        0x106fbcfff +com.adobe.PDFPort AdobePDFPort 2.1.0.30929 (2.1.0.30929) <46896FB3-8FDB-3554-B4F6-013BB944D5EB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
           0x106fcf000 -        0x106ff4ffe +adobepdfsettings ??? (???) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
           0x10702e000 -        0x107073ff7 +com.adobe.pip ??? (7.0.0.1768) <F022E031-1429-354F-B718-70F001B342EF> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
           0x10707f000 -        0x10712aff7 +com.adobe.AdobeScCore ScCore 4.5.5 (4.5.5.30772) <5DE0B54D-CDAE-3146-904F-72CBC5C89FA7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
           0x10716f000 -        0x10722dfff +com.adobe.SVGExport AdobeSVGExport 6.0 (6.0) <2FAB4B9A-EDB9-0FF9-55B2-52DEC380D2BF> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
           0x107250000 -        0x107566fff +com.adobe.SVGRE AdobeSVGRE 6.0 (6.0) <D21D9020-0CD5-2CE3-FE04-8856C4F631E1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
           0x107632000 -        0x107645ff7 +com.adobe.ahclientframework 1.8.0.31 (1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
           0x10764f000 -        0x107667ff7  com.apple.carbonframeworktemplate 1.0 (1.0) <CD612584-FFB3-3311-8A49-834F1DFA2841> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
           0x10766e000 -        0x10775dfff +com.adobe.amtlib 7.0.0.169 (7.0.0.169) <A9A9F814-FF1F-3182-992C-395E5BC52481> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
           0x107770000 -        0x107776ff7 +com.adobe.boost_date_time.framework 7.0.0 (7.0.0.0) <C8A03503-9AF8-39E5-B52A-947940E9BE85> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
           0x10778d000 -        0x10779ffff +com.adobe.boost_filesystem.framework 7.0.0 (7.0.0.0) <E9A71FDE-E91D-3DB8-8C93-C4DC759440FF> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
           0x1077bd000 -        0x107858ff7 +com.adobe.boost_regex.framework 7.0.0 (7.0.0.0) <46B5DDAA-7B53-3295-9AC6-C4A5220FA9DD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
           0x1078ef000 -        0x10793dfff +com.adobe.boost_serialization.framework 7.0.0 (7.0.0.0) <102B6B3B-01A9-384C-ABDD-69E255EA0461> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
           0x107a69000 -        0x107a74fff +com.adobe.boost_signals.framework 7.0.0 (7.0.0.0) <A07284DB-0BDE-3AA0-A9FD-9FD4080A58E0> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
           0x107a8c000 -        0x107a90fff +com.adobe.boost_system.framework 7.0.0 (7.0.0.0) <14201414-F4C5-3361-ABA8-225B6A997DBA> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
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    Hi mjsa1,
    Please see Error "The Organizer Database is damaged and will be reset..." | Acrobat 9.
    If you're still having trouble, please let us know!
    Best,
    Sara

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