CS4 failed to load properly; now seems to reject my serial number

I recently upgraded my computer, and deactivated CS4 Design Premium.  Then tried rerinstalling to the new PC, but receive error messages along lines of "missing components".
Today went to remove and reinstal from desktop to fix this, but the program now shows as having no serial number, so can't release in order to reinstall afterward
Can I simply remove and try again??  I doubt this will work and think I've somehow developed a corrupt instal - any tips please?
Kerry

Hi kewill,
Welcome to Adobe Forum,
You can try the steps the
http://forums.adobe.com/message/4369063
http://helpx.adobe.com/photoshop/kb/error-application-components-missing-start.html
Please check the technical compatibility of the operating system. http://helpx.adobe.com/creative-suite/kb/system-requirements-design-premium.html
Regards,
Rajshree

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