CS4 Freezes at Preferences

Hello, I was wondering if you could help me :)
I recently installed Photoshop CS4 extended, and I'm having some problems with Preferences in the edit menu.
When I attempt to go to either "performance" or "general" under preferences, it freezes, then I get an error report and it shuts down.
Everything else has been working fine so far, though, and it's a wonderful program.
My computer is a little older, and is on xp.
Thank you in advanced!

Fleana,
This is EXACTLY the same problem I had and posted about yesterday. Here's the thread:
http://www.adobeforums.com/webx/.59b860e7/2
In my case, updating the video card driver solved the problem (or at least part of my problem, although the other part of my problem is related to a second video card that does not support OpenGL).
So... try updating your video card driver and see it that helps. In my case, deleting and resetting the Preferences file did not solve the problem.
John

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My Premiere CS4 freezes when try to edit preferences/general settings/start new project

First, sorry for my english, i'm argentinian. I got this wired error every time i try to start a new project, click on "new project" tab, and it freezes with not even show me the list of formats, then i have to force to close program. The same when i change something on preferences, and hit ACEPT, frezees. The same when try to enter to GENERAL settings of a project. Tryed everithing, reset perferences file, re-install, once i unninstall it, try the clean utility and it tell's me that is no entry in the registry with an adobe program.
MASTER COLLECTION CS4
MACHINE:
Quad core intel, Q9550
4 GB RAM
ASUS P5Q
WD BARRACUDA 1 TB + WD 160 GB FOR OS
ASUS 9600 GSO 384 MB WITH LATEST DRIVERS
HEEEEELPP!

hi, no, i don't have any capture card. And plugins, just magic bullet looks 3. I tryed to delete all plugins too before with no response. I'll try the saving location thing, then tell you how it goes. In the other hand, i always do everything like this, and suddenly this happens. Holly PC's.
Cheers
FUERA DE CAMPO
Producción audiovisual
Date: Wed, 3 Jun 2009 22:37:31 -0600
From: [email protected]
To: [email protected]
Subject: My Premiere CS4 freezes when try to edit preferences/general settings/start new project
Do you have any capture cards in the computer? For example, Blackmagic, Aja, Matrox, CineForm, etc.
If so, it's software might be causing the problem. Go to "Programs And Features" in the Vista Control Panel to remove the software for the capture card. Restart the computer and then try again.
Did you install any plug-ins for Premiere?
If so, remove them and see if the problem goes away.
Also, where are you saving your projects? Try saving one to your Desktop and see if you still have the problem. If you don't, then it could be a problem with your save location.
>

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